--- title: "Ethan Allen — Furniture & Accessories | Houzz" canonical_html_url: https://www.houzz.com/professionals/furniture-and-accessories/ethan-allen-pfvwus-pf~1761736851 markdown_url: https://www.houzz.com/md/professionals/pf~1761736851.md entity_type: LocalBusiness business_name: "Ethan Allen" category: ["Furniture & Accessories"] image: https://st.hzcdn.com/fimgs/db334b47011be68a_6401-w400-h400-b0-p0--.jpg address: "Danbury, Connecticut 06811, United States" latitude: 41.424 longitude: -73.4716 phone: "(203) 743-8000" website: http://www.ethanallen.com rating: 2.9 review_count: 19 best_of_houzz_awards: 1 followers: 864 last_updated: 2026-08-22 --- # Ethan Allen Original Houzz profile: [Ethan Allen](https://www.houzz.com/professionals/furniture-and-accessories/ethan-allen-pfvwus-pf~1761736851) ## Professional summary - **Primary category:** Furniture & Accessories - **Location:** Danbury, CT - **Serves:** United States and Canada - **Houzz rating:** 2.9 out of 5 (19 reviews) - **Best of Houzz:** 1 award (2017), for Service. ## About ### Houzz Badges - Houzz Influencer - 50,000 Ideabook Saves - Free consultation - Weekend consultations - Offers Custom Work ### Business highlights - Free consultation - Offers Custom Work - Weekend consultations Welcome to Ethan Allen, the interior design destination, and a Best of Houzz Service Award winner. If you like something you see here, but want to put your own spin on it, visit your local Ethan Allen Design Center (find it at ethanallen.com/stores). Work with one of our professional interior designers to explore hundreds of customization options, from fabrics and leathers to finishes and details, plus lighting and décor. Meet our designers in the Design Center, at home, or online; their services are always complimentary. Keep in touch with us by joining our email list at ethanallen.com/signup, or find us on Instagram, and Facebook. Share your Ethan Allen looks on Instagram by tagging us or using the hashtag \#EthanAllenDesign. ### Services Provided - Custom Furniture - Furniture Sales - Furniture Delivery - Lighting Sales - Outdoor Furniture Sales - Bedroom Furniture - Complimentary Design Service - Custom Upholstery - Dining Room Furniture - Furniture - Furniture Selection - Home Office - Interior Design - Lighting - Living Room Furniture - Outdoor Furniture - Window Treatments ### Areas Served - United States and Canada ## Business Details | Field | Value | | --- | --- | | Business Name | Ethan Allen | | Address | Danbury, Connecticut 06811, United States | | Phone | (203) 743-8000 | | Website | http://www.ethanallen.com | | Followers on Houzz | 864 | **Social profiles:** - Facebook — http://www.facebook.com/ethanallendesign - LinkedIn — https://www.linkedin.com/company/ethan-allen/ - Blog — https://www.ethanallen.com ## Contact - **Houzz profile:** [Ethan Allen](https://www.houzz.com/professionals/furniture-and-accessories/ethan-allen-pfvwus-pf~1761736851) - **Website:** http://www.ethanallen.com - **Phone:** (203) 743-8000 ## Credentials - **Best of Houzz:** 1 award (2017), for Service. ## Reviews **Overall rating: 2.9 out of 5 — 19 reviews** *Aspect averages:* - Work Quality: 23.0 - Communication: 23.0 - Value: 30.0 ### Reviews **★ — marykarler, Jan. 2026** > We bought window coverings (blinds) on 05/17/2025 and spent over $30,000.00. blinds are awesome, delivered sometime in June, BUT they failed to order/provide a charger for the remote controlled shades. It is now January 19, 2026 and we still DO NOT have our chargers. This is beyond terrible customer service. **★ — Shane Grifif s, Nov. 2025** > I’m extremely disappointed with my experience at Ethan Allen. The level of customer service has been unacceptable from start to finish. > > After purchasing a sectional, the leather cushion covers had to be replaced due to poor quality. When the sectional was returned, the issues still weren’t fixed correctly. The store then picked it up again for additional repairs and promised it would be delivered by October 14th — but it’s now well past that date, and I still haven’t received it. > > To make matters worse, I cannot get Grace Marie (Store Manager), Jaclyn Conley (Regional Customer Service Manager), or Kimberly Glazer (Operations Administrator) to return my calls or respond to my emails regarding the return of my sectional. The lack of communication and accountability has been beyond frustrating. > > To say the least, I would never purchase another item from Ethan Allen or recommend anyone else to do so. This has been the worst customer service experience I’ve ever had with any company. **★ — haynestammy88, Nov. 2021** > I purchased a coffee table & end tables the coffee table after waiting so long to receive the delivery driver missed the driveway he drove in yard put big ruts in yard & ruined the moss we had planted there then they had scuffed up in a few places the coffee table sent pics to them called them again & again even went in the store then was told I had to email the repair person did that no response it has been about 6 weeks now & no one will do anything zero customer service after the sale !!!! **★★★★★ — Frank Orawiec, Oct. 2021** > I worked with TJ Simone for about 6 months to help me decorate my new home in NJ. I am a widower and really needed someone who would learn my "style" (if I even had one) and then translate that into furniture, lighting, window treatments, etc. TJ was marvelous. She took the time to come to my new home, talk to me about what I liked and disliked and took that information back to her Ethan Allen store in West Windsor, NJ. We met at the store a few times so that she could show me her ideas and that I could give her my feedback. The results have been great. My new home looks great and I have had many comments about how wonderful it has turned out. TJ is not only a professional but is also a warm and friendly person. Thank you TJ! **★★★★★ — Carolyn Kramer, Sept. 2020** > It was a real pleasure to work with Melinda. She came out to the house so she could see our space and colors, and she arrived with plenty of fabric samples. Melinda was very patient with us and we never felt pressure as we went back and forth trying to make a decision. I will definitely come see her again with our next project. **★★★★★ — Betty Zimmerman, July 2020** > Lorraine was a wonderful in helping us select a new bed, wall color and drapes for our new home. Made sure she touched base with us while we were waiting for delivery and doubled checked that we were completely happy with the end results. Wonderful to work with and we will be using her again soon. **★ — Andrew R., April 2020** > The produce is good, but delivery is terrible. We ordered a bed. First delivery attempt, there were stains all over the fabric bed. That was pretty bad. We had to send it back. Second attempt, the stains were removed, but the failed to deliver the bed foundation -- they "forgot" to load it onto the truck. I keep getting based around from person to person to resolve the issue. Will not be buying form Ethan Allen again. **★★★★★ — G Sather, Jan. 2020** > Stacy Larson from the Orlando, FL store has been our design consultant for the last couple of years. She has been a delight to work with as she is very professional, personable, knowledgeable and not at all pushy. We have purchased many pieces of furniture from her and she has made a number of trips to our home with various fabrics to allow us to see the colors and patterns in our home setting. She gets a five star rating from us. **★ — HU-158400665, Nov. 2019** > Ethan Allen delivered furniture to me I gave my credit card over the phone. Delivery man presented me with an ancient multi copy credit card slip with my full credit card number The expiration date and the security code > The manager hung up on me stating “ we never had a client complain in 40 years “ > IS THAT REALLY THE APPROPRIATE RESPONSE > SHOP AT THE RISK OF YOUR CREDIT CARD BEING EXPOSED **★ — yvettedinkins, Aug. 2019** > It is EXTREMELY FRUSTRATING AND DISAPPOINTING after having ordered a sectional from Ethan Allen in January 2019 and being told it would be delivered in April only to get the incorrect sectional pieces in June. Despite the fact I expressed significant concerns about getting a match when ordering replacement pieces and strongly suggested they reorder all pieces Ryan Allen chose to move forward with ordering replacement pieces. It is now August of 2019 and the replacement pieces just delivered DO NOT MATCH THE EXISTING PIECES. I WANT A TOTAL COORDINATED SECTIONAL, 2 CHAIRS AND 2 OTTOMANS AS I ORIGINALLY ORDERED 8 MONTHS AGO. **★ — Jaime Fernandez, Oct. 2018** > Ethan Allen, you've thoroughly disappointed me and have done a great job of ensuring I never buy from your store again. For the general public reading this post I strongly recommend you shop somewhere other than Ethan Allen, unless you want to wait centuries for your damaged furniture to be delivered to you, then wait another half century for it to be repaired, oh and not to mention having to spend your own time getting in contact with them because the entire time will feel like you're flying in the dark due to spotty communication. > > For context, my fiancé and I were looking to upgrade our furniture and after window shopping and getting to speak to several sales people we landed on EA. Our sales associate was actually really good, but it all went down hill after agreeing to buy a sectional, leather bench, media cabinet, and sofa table. For one the furniture took forever to be made, but I'm willing to concede to having been made aware upfront. However, the bench took considerably longer and wasn't delivered until a month or two after the rest of our furniture had been received. While we were waiting for our bench we were also waiting for our couch to be picked up and repaired because when it was finally delivered one of the corners had been damaged during transport thanks to a dresser it had been positioned up against. All that time just to receive damaged furniture! Well when we received the bench we still had a damaged sectional and it wasn't until about a month later that the sectional was picked up. EA will be kind enough to help you choose a delivery/pick-up date that works with your schedule but good luck knowing what time of the day that delivery/pick-up will occur. EA has serious communication issues, please do yourself a favor and don't put yourself through that horrendous experience. Btw, we bought this furniture at the very beginning of summer and now we're well into fall and our damaged sectional is still in the shop...I'm told it'll be delivered one week from today. SMH > > I can't speak to every other furniture store's customer service, quality, and overall experience...but I can certainly speak to Ethan Allen's - Don't do it, just not worth it! **★ — Joe, April 2018** > We ordered a table & chairs from Ethan Allen and was told by the sales person the delivery time would be 8 - 10 weeks. A few days after paying for half of it we were told it was pushed off to 15 weeks. When we inquired about the delay we were told that we couldn't cancel the table without loosing our deposit and that we should not have listened to what the sales person told us and instead we should have read the contract in it's entirety. The person from management who contacted us was rude, obnoxious, and down right nasty. They basically told us we were going to loose the deposit if we cancelled and we would not be able to return the table and chairs if we tried to send the table back when/if it arrives. ## Selected projects - [Living Rooms](https://www.houzz.com/hznb/projects/living-rooms-pj-vj~189575) - Location: Not specified - Photos: 48 - Description: Ethan Allen Furniture for Living Room Spaces - [Dining Rooms](https://www.houzz.com/hznb/projects/dining-rooms-pj-vj~189531) - Location: Not specified - Photos: 49 - [Bedrooms](https://www.houzz.com/hznb/projects/bedrooms-pj-vj~173726) - Location: Not specified - Photos: 45 - [Home Office](https://www.houzz.com/hznb/projects/home-office-pj-vj~7266685) - Location: Not specified - Photos: 18 - [Outdoor Home & Garden](https://www.houzz.com/hznb/projects/outdoor-home-and-garden-pj-vj~5730489) - Location: Not specified - Photos: 23 - [Media](https://www.houzz.com/hznb/projects/media-pj-vj~7260281) - Location: Not specified - Photos: 14 - [Entryway](https://www.houzz.com/hznb/projects/entryway-pj-vj~7268188) - Location: Not specified - Photos: 20 [See all 7 projects](https://www.houzz.com/professionals/furniture-and-accessories/ethan-allen-pfvwus-pf~1761736851) ## Frequently Asked Questions **Do you offer warranty on furniture pieces?** We offer product information and warranties on our furniture pieces. You can find detailed warranty brochures and use & care guides on our website to ensure your investment is protected and lasts for years to come. **Do you provide furniture design consultation?** Yes, we absolutely provide furniture design consultations! Our professional interior designers offer complimentary design services. You can meet with them in a Design Center, at your home, or virtually to explore customization options and bring your vision to life. **Do you offer delivery and installation?** Yes, we offer premier in-home delivery for your convenience. Additionally, we provide both assembly and installation services to ensure your new furniture is set up perfectly and ready for you to enjoy in your home. **Do you offer luxury or high-end collections?** At Ethan Allen, we pride ourselves on craftsmanship and quality, offering a wide range of furniture and decor that reflects a high-end aesthetic. Our extensive customization options, including premium fabrics and finishes, allow us to create truly luxurious pieces tailored to your home. **Do you build custom dining tables or cabinetry?** Yes, we specialize in custom furniture, including custom dining options. While we don't explicitly list 'cabinetry' as a custom service, we offer various cabinets and chests for dining and living areas, and our custom furniture capabilities often extend to similar bespoke solutions. *FAQ content may be generated based on the Pro's Houzz profile and website.* ## Community Q&A **Q: Who manufacures this table?** *(in Photo Questions)* When I click on the price tag, similar tables appear but really are not the same. Where can this table be purchased? A: This is our Garner table- please check out our website for the details. ethanallen.com **Q: love the light!** *(in Photo Questions)* Can you give me more information on the light fixture? A: Unfortunately this chandelier is discontinued. But we have many other beauties you may love too! please check out our website for more options. ethanallen.com **Q: price of chest of drawers** *(in Photo Questions)* Why is this Lucca serpentine chest listed for only $899 here, but $1,400 at Ethan Allen? Is there any way I can get it for $899??? A: Hi, not sure where you're finding this, perhaps it's used? but if you check out our website, ethanallen.com, you will see this piece is on sale- $1,227.57 **Q: Looking for matching dresser for Horizons lotus collection** *(in Photo Questions)* A: Hi! We have several dressers that would work beautifully. Please check out this link for the full assortment: http://bit.ly/2B5bR6q And remember most pieces come in several finishes, so you should be able to find something that coordinates really well. Enjoy! **Q: What is the paint color on the walls?** *(in Photo Questions)* A: Hi! This is Benjamin Moore's Woodland White \#463. Enjoy! **Q: Paint dilemma** *(in Photo Questions)* Wondering what paint color this is? A: Hi Julie! This is Benjamin Moore's Pale Iris \#2073-60. Enjoy! --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-22.*