---
title: "Design Surfaces Tile and Stone — Countertop | Houzz"
canonical_html_url: https://www.houzz.com/professionals/countertop/design-surfaces-tile-and-stone-pfvwus-pf~1763893987
markdown_url: https://www.houzz.com/md/professionals/pf~1763893987.md
entity_type: LocalBusiness
business_name: "Design Surfaces Tile and Stone"
category: ["Countertop"]
image: https://st.hzcdn.com/fimgs/8e63eae0084825af_3552-w400-h400-b0-p0--.jpg
address: "24000 Sperry Dr., Westlake, Ohio 44145, United States"
latitude: 41.4535
longitude: -81.9218
phone: "(440) 899-9900"
website: http://www.designsurfacesdist.com/
rating: 3.7
review_count: 9
best_of_houzz_awards: 1
followers: 11
last_updated: 2026-09-24
---

# Design Surfaces Tile and Stone

Original Houzz profile: [Design Surfaces Tile and Stone](https://www.houzz.com/professionals/countertop/design-surfaces-tile-and-stone-pfvwus-pf~1763893987)

## Professional summary

- **Primary category:** Countertop
- **Location:** Westlake, OH
- **Serves:** Cleveland, Parma, Lorain, Elyria, Lakewood, Strongsville, North Ridgeville, Westlake, North Olmsted, North Royalton, Avon Lake, Avon, Rocky River, Parma Heights, Brookpark, Berea, Brook Park, Fairview Park, Bay Village, Middleburg Heights, Avon Center, Brooklyn, Sheffield Lake, Olmsted Falls, Sheffield, Linndale, Columbia Station
- **Houzz rating:** 3.7 out of 5 (9 reviews)
- **Best of Houzz:** 1 award (2018), for Service.

## About

### Houzz Badges

- 250 Ideabook Saves

Our in house design team will help you select the best materials for any project. We will record all selections and samples, allowing you to truly decide what is best. We can provide delivery to the Northeast Ohio area with any of our delivery trucks.

COME VISIT OUR SHOWROOM! 24000 Sperry Drive, Westlake, Ohio 44145 
Phone: 440.899.9900· Mon & Fri: 9-5 \| Tues, Wed, Th: 9-7 \| Sat: 9-5 

We provide custom fabrication of natural stone and quartz materials. All of our natural stone and quartz selections are kept indoors at our facility in Westlake. If there is something unique you are looking for, we can use our network of resources, to locate it.

We understand that choosing the right counter top for your project can be a difficult task. There are many different options of natural stone and quartz available. It’s important to know the pro’s and con’s of each option. Below is a brief description of what we have available. Please remember that we have a talented design staff that can help answer any additional questions or concerns that may arise.

### Services Provided

- Custom Countertops
- Backsplash Installation
- Countertop Installation
- Countertop Sales
- Quartz Countertops
- Natural Stone Countertops
- Granite Countertops
- Marble Countertops
- Solid Surface Countertops
- Stone Installation
- Countertop and Tile Sealing
- Tile Countertops
- Tile Sales
- Stone Sales

### Areas Served

- Cleveland
- Parma
- Lorain
- Elyria
- Lakewood
- Strongsville
- North Ridgeville
- Westlake
- North Olmsted
- North Royalton
- Avon Lake
- Avon
- Rocky River
- Parma Heights
- Brookpark
- Berea
- Brook Park
- Fairview Park
- Bay Village
- Middleburg Heights
- Avon Center
- Brooklyn
- Sheffield Lake
- Olmsted Falls
- Sheffield
- Linndale
- Columbia Station

## Business Details

| Field | Value |
| --- | --- |
| Business Name | Design Surfaces Tile and Stone |
| Address | 24000 Sperry Dr., Westlake, Ohio 44145, United States |
| Phone | (440) 899-9900 |
| Website | http://www.designsurfacesdist.com/ |
| Followers on Houzz | 11 |

**Social profiles:**
- Facebook — https://www.facebook.com/DesignSurfaces/

## Contact

- **Houzz profile:** [Design Surfaces Tile and Stone](https://www.houzz.com/professionals/countertop/design-surfaces-tile-and-stone-pfvwus-pf~1763893987)
- **Website:** http://www.designsurfacesdist.com/
- **Phone:** (440) 899-9900

## Credentials

- **Best of Houzz:** 1 award (2018), for Service.

## Reviews

**Overall rating: 3.7 out of 5 — 9 reviews**

### All 9 reviews

**★ — HU-320366335, April 2026**

> I had my countertop installed on March 19th, and the initial installation was completely unacceptable. The seam was poorly executed, the veining was mismatched and running in the wrong direction, and the color did not match across the surface at all—something that should never happen with a professional installation.
>
> To make matters worse, a corner was damaged during the process. The workmanship was sloppy, and the final result looked nothing like what you would expect for the price paid. For a high-cost project, the quality of work was extremely disappointing and far below standard.
>
> Communication throughout this experience was also poor. I had to deal with the inconvenience and frustration of a botched installation for weeks until they finally came back to fix it on April 8th. While the issue was eventually corrected, that does not excuse the initial lack of care and professionalism.
>
> Despite all of this, no refund or compensation was offered for the damage, time, or disruption caused.
>
> Overall, this was a frustrating and disappointing experience. The final result may be acceptable now, but the process to get there—and the lack of accountability—was not.

**★★★★★ — HU-514565937, March 2023**

> If I could give 10 stars I would…Best staff in Cleveland area…nobody knows more about granite and tile or home renovating than Design Surfaces! Thank you for everything you did for us

**★★★★★ — HU-660273813, April 2021**

> Excellent at what they do.  Super easy to work with.  Highly recommend.  Have used them on several jobs and they always deliver.

**★★★★★ — Christina Higgins, June 2019**

> We have purchased granite and tile from this company many times over the past 15 years and we have always been completely satisfied. Recommendations of installers by Design Surfaces have always been top notch too!

**Comment from Design Surfaces Tile and Stone:**

> Christina, thank you for the kind words, and it is always a pleasure to work with you!

**★ — thomas kuhar, June 2019**

> Design Surfaces will scam you if you have problems with a product. They will not stand behind the products they sell. An obvious manufacturer defect is ignored and blamed on installation error. Shop elsewhere if you value your time and money.

**★ — Carol, May 2018**

> Design Surfaces used to be the place to go for tile and granite on the westside of Cleveland, but not anymore.  Their customer service is horrible.  I have had three unacceptable experiences with them over the last three months.  The attitude of the front office/sale workers is horrible.  I felt as if I was bothering them and they did not offer to help in anyway.  They stayed in the office or behind the desk.  They do not welcome you they wait for you to go to them and they still don't acknowledge you.  They stare at you waiting for you to speak.  The tone and attitude is like no other that I have ever experienced.  Such a shame because 10 years ago when we renovated our first home, the staff at that time was amazing.

**★★★★★ — Breitenbach Remodeling, Inc., Sept. 2017**

> Design Surfaces Tile and Stone is reliable, the work is great and they always respond quickly. Our customers are always happy with their work!

**Comment from Design Surfaces Tile and Stone:**

> Thank you for the kind words, and we enjoy working with your company.

**★★★★★ — dts1650, Sept. 2017**

> Design Surfaces Tile and Stone has great selection and the best customer service. If we have any issues, which happens, it is just part of the business, they always take care of it on their end.

**Comment from Design Surfaces Tile and Stone:**

> Thank you Dori.
> It is always a pleasure to work with you and your customers.

**★★★★★ — Kevstur, Sept. 2017**

> Design Surfaces Tile and Stone is first class. They give personal attention on every project we work on together. Everything is done right the first time.

**Comment from Design Surfaces Tile and Stone:**

> Thank you for the great review. We love doing business with you.

## Selected projects

- [Custom Kitchen Projects](https://www.houzz.com/hznb/projects/custom-kitchen-projects-pj-vj~2188251)
  - Location: Westlake, OH
  - Photos: 9
- [Contemporary Bathrooms](https://www.houzz.com/hznb/projects/contemporary-bathrooms-pj-vj~2561161)
  - Location: Westlake, OH
  - Photos: 7
- [Westlake Residence](https://www.houzz.com/hznb/projects/westlake-residence-pj-vj~2592377)
  - Location: Westlake, OH
  - Photos: 10
- [Cleveland Yacht Club](https://www.houzz.com/hznb/projects/cleveland-yacht-club-pj-vj~2421868)
  - Location: Cleveland, OH
  - Photos: 6
- [Outdoor Kitchen](https://www.houzz.com/hznb/projects/outdoor-kitchen-pj-vj~2970924)
  - Location: Westlake, OH
  - Photos: 1
- [Stone work](https://www.houzz.com/hznb/projects/stone-work-pj-vj~2970921)
  - Location: Not specified
  - Photos: 2
- [Showroom Showcase](https://www.houzz.com/hznb/projects/showroom-showcase-pj-vj~2563806)
  - Location: Westlake, OH
  - Photos: 5

[See all 7 projects](https://www.houzz.com/professionals/countertop/design-surfaces-tile-and-stone-pfvwus-pf~1763893987)

---

*Source: Houzz professional profile. Reflects the profile as of 2026-09-24.*