--- title: "Cabinets.com — Cabinets & Cabinetry | Houzz" canonical_html_url: https://www.houzz.com/professionals/cabinets-and-cabinetry/cabinets-com-pfvwus-pf~1862392456 markdown_url: https://www.houzz.com/md/professionals/pf~1862392456.md entity_type: LocalBusiness business_name: Cabinets.com category: ["Cabinets & Cabinetry"] image: https://st.hzcdn.com/fimgs/9413bfb40f074bad_4131-w400-h400-b1-p10--.jpg address: "8906 Brittany Way, Tampa, Florida 33619, United States" latitude: 27.9382 longitude: -82.3756 phone: "(877) 573-0088" website: https://www.cabinets.com/ rating: 4.7 review_count: 423 best_of_houzz_awards: 9 followers: 165 last_updated: 2026-08-14 --- # Cabinets.com Original Houzz profile: [Cabinets.com](https://www.houzz.com/professionals/cabinets-and-cabinetry/cabinets-com-pfvwus-pf~1862392456) ## Professional summary - **Primary category:** Cabinets & Cabinetry - **Location:** Tampa, FL - **Serves:** United States - **Houzz rating:** 4.7 out of 5 (423 reviews) - **Best of Houzz:** 9 awards (2014–2025), for Service. ## About ### Houzz Badges - Houzz Influencer - Recommended on Houzz - 1,000 Ideabook Saves Buying kitchen cabinets online is easy and affordable with our wide selection of premium cabinet products—and 600+ door styles! Our fully assembled cabinets are made with top quality US craftsmanship, customized to fit your needs. They feature solid all-wood construction, dovetail drawers, BLUM soft close features, and a limited lifetime warranty. We also offer a free kitchen design service, where one of our talented designers will work one-on-one with you to create the kitchen of your dreams! Visit cabinets.com/design to get started with your free kitchen design today. ### Services Provided - 3D Rendering - BLUM™ Soft-close doors and drawers - Bathroom Cabinets - Countless custom options and modifications - Dovetail Drawers - Free Kitchen Design - Free Shipping Over $3500 - Fully Refundable Sample Doors - Kitchen Cabinets - Limited Lifetime Warranty - Price Match Guarantee - Semi-Custom Cabinets ### Areas Served - United States ### Typical Job Cost $2,000 - 20,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Cabinets.com | | Address | 8906 Brittany Way, Tampa, Florida 33619, United States | | Phone | (877) 573-0088 | | Website | https://www.cabinets.com/ | | Followers on Houzz | 165 | **Social profiles:** - Facebook — http://www.facebook.com/cabinetsdotcom - X (Twitter) — http://www.twitter.com/cabinetsdotcom - LinkedIn — https://www.linkedin.com/company/cabinetsdotcom - Blog — https://www.cabinets.com/blog ## Contact - **Houzz profile:** [Cabinets.com](https://www.houzz.com/professionals/cabinets-and-cabinetry/cabinets-com-pfvwus-pf~1862392456) - **Website:** https://www.cabinets.com/ - **Phone:** (877) 573-0088 ## Credentials **Certifications & Awards** - NKBA Member - NARI Member - BBB Rated - Norton Verisign Secured - KCMA Certified Cabinets - CARB2 Compliant Cabinets - INC 500 - **Best of Houzz:** 9 awards (2014–2025), for Service. **Affiliations** - [National Association of the Remodeling Industry](https://www.houzz.com/professionals/schools-and-organizations/national-association-of-the-remodeling-industry-pfvwus-pf~1954795205) - [National Kitchen & Bath Association](https://www.houzz.com/professionals/schools-and-organizations/national-kitchen-and-bath-association-pfvwus-pf~1351084655) ## Reviews **Overall rating: 4.7 out of 5 — 423 reviews** *Aspect averages:* - Work Quality: 46.0 - Communication: 47.0 - Value: 47.0 ### Featured Review **★★★★★ — Stephan Adelson, Jan. 2021** > From the initial contact I felt the genuine concern the team had for my project. > > The design service was perfect. The cabinets fit like a glove and the features are exactly what I need. The experience of the designer really helped me avoid mistakes and ensure that my kitchen functions jsut the way I desire. > > I received the cabinets sooner than expected which was a bonus. > > The quality of the cabinets is top notch. Exactly what you would expect for custom cabinets but at prices lower than most quality cabinets could be. > > I highly recommend cabinets.com and do so without any hesitation. **Comment from Cabinets.com:** > Hi Stephan- Thanks so much for your recommendation! Our expert design team is a fantastic resource, and we're happy we were able to help with your project. Enjoy that beautiful kitchen of yours! ### All 423 reviews **★★★ — Cari Rhodes, July 2026** > I am still in the midst of my renovation as I am waiting on replacements for my damaged cabinets, but my frustration is high and I will update my review when everything is complete with pictures. The initial process was very impressive; I was ready to recommend cabinets.com to friends and family. It was so easy to have a designer make sure I had all the right cabinets to fit my measurements and include all the extra skins, toe kicks and other trim to complete the look I was going for. Where you have to be careful is even if they ask you for specs, they obviously are not paying attention. My designer left a 30" oven cabinet in my design even though it clearly did not fit based on their guidelines. She also added refrigerator panels for a regular sized unit, and ours is counter depth. Even after questioning this, she said it was to allow venting. If we had the room for a full-sized refrigerator that is what we would have bought. The side panels protruded out into the walkway and could not be installed according to code. I did not complain about this as I felt it was my fault for not questioning further. Fast forward to the oven unit that is too small. The only thing offered was a new cabinet or buy a new oven. We did not find out about the incorrect sizing until our oven was delivered & our countertops have been cut. A new cabinet is not feasible, I had to return the oven for a smaller unit which was more expensive, I lost free installation and a warranty that was offered for free at the time I purchased. > > I understand the concept of checking measurements it is posted all over the website. As a consumer and not a contractor the reason I chose cabinets.com is so I would have assistance making sure everything fit. Where they have fallen short for me so far is they don't care. My project is now 3 weeks behind waiting on replacement cabinets for damaged pieces (yes, I know this happens but lead time should be expedited) and doors for a cabinet that was manufactured incorrectly. The customer service rep "stepped out of their original policies" to offer me $150 to cover costs of having the new doors and cabinets installed. Wow, thanks. > > It may be a little cheaper but honestly being without a kitchen for another 3 weeks is exhausting and maybe the higher cost would have been worth it. Hindsight is 20/20. Will update with pictures when complete, as stated before my issue currently is customer service. **★★★★★ — Phil, June 2026** > This review is long overdue as is the completion of my DIY kitchen project. Product and service are both important and while I’ll say a few things about product, my focus is on the service I’ve received. > > Large online purchases of long-lead (months) bulky items can be a dicey proposition for a DIY project. The product of course has to meet one’s acceptable threshold for quality, but service is where the customer is truly exposed. You don’t truly know what the service experience will be until you need it. It’s not like returning an item for a refund to a big retailer. Whether or not she knows it, Amy came through for me on separate orders nearly a year apart. > > As for the product, the material quality is solid: good quality maple wood (faces and drawers) and maple plywood with very few tiny knots, plus nice soft-close Blum hardware. Dimensions are spot on…perhaps indicative of CNC precision. As a perfectionist, I had a few quibbles with a few (fixable) finish spots and stapling, but for a DIY’er materials and joinery are the two key aspects difficult to fix in the future (because life happens). My original order was small (4 unfinished cabinets for a butler’s pantry). Happy with the first order and service, my second larger order for the rest of the kitchen was placed 9 months later. > > The biggest service concern for me was potential shipping damage. It does occasionally happen, and it sucks. My shipment had a couple damaged cabinets and it wasn’t visible from the outside of the boxes. Rough handling by a shipper isn’t kind to structural integrity of a large cabinet box. As a slow DIY’er, I didn’t fully unbox everything right away (just looked enough inside boxes to check for finish damage), so credit to cabinets.com for the grace of handling a few service issues over time (months, admittedly). The claims process was simple and responsive (shout out again to Amy for the friendly, professional responses). > > Replacements do take a couple weeks even though expedited, and the crating on the replacement was definitely more fully protected (pallet and other structural protection). I suppose the original order could have been packed with more protection, but I get it, that’s a business/cost tradeoff in a very competitive market. I ended up with what I needed at a fair price. > > Lastly, I had one other issue multiple months after receiving the order. Not the fault of cabinets.com, but one of the Blum hinges (generally high quality) wasn’t locking properly, and I had an “incident” with the door. Pictures uploaded along with claim. No hassle…Amy to the rescue, again. > > While I’m happy with the product value (quality for the price), customer service is the real reason I’d buy from cabinets.com again before trying another supplier. Customer service is a seriously underrated driver of satisfaction and repeat business. If a product is lousy, of course I’d never buy it again. Same is true for service. Hey, cabinets.com, Amy is a gem! **★★★★★ — Mads Mac, June 2026** > Fantastic customer service from Anabel! Communication was excellent, patience over the phone, and even helping me correct measurements that were done INCORRECTLY before by others that I had PAID FOR!!! Buying cabinets is so stressful, if you go with this company please make sure you ask for Anabel Jimenez, she is THE BEST!!! **★★★★★ — Jack M, May 2026** > Best mix of quality and value for new cabinets, period! Jennifer Barnes, you were awesome! Our kitchen turned out amazing! **★★★★★ — stellabellala, March 2026** > I have been working exclusively with Designer Brandon Hager and he's been fabulous! He listens and executes! His suggestions have been very helpful; he's kind, patient and knows his industry. Thank you Brandon, I appreciate you! Just found out my cabinets are MDF which is not good. Stay tuned... **★★★★★ — Megan, March 2026** > We LOVED working with Jessica to design our kitchen. Super easy to measure everything and send these over along with measurements of our intended appliances. Jessica was very knowledgeable, personable, and responsive. When I had concerns Jessica quickly responded to my messages to include getting on a call with me to step by step walk through every wall/area of our kitchen and make sure we were designing a space that would be both functional for our family, aesthetic once completed, and still met requirements for things like ensuring there was enough space between our island and wall for the seating we had envisioned. We have not received our cabinets yet, but feel excited and confident about the product we are receiving. Thank you again Jessica for everything!! **★★★★★ — Barrett Maki, Feb. 2026** > I ordered kitchen cabinets from cabinets.com and couldn't be happier. The doors and drawers have dampeners as well as dovetails on both the front and rear of the drawers which is unheard of in this price range. Also, Jennifer did a wonderful job helping me with the design and provided great follow-up. Highly recommended! **★★★★ — HU-710501218, Feb. 2026** > \*\*UPDATE\*\* > Cabinets.com did work with us through the process and ultimately provided a compensation adjustment that we accepted. We appreciate their willingness to revisit the situation and come to a resolution. > While the experience was more involved than expected, we are hopeful that improvements in quality control, packaging, and delivery coordination will help create a smoother experience for future customers. > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ > We spent over $17,000 on cabinets from Cabinets.com expecting quality products and professional delivery. What we received was the opposite. Our entire shipment arrived with widespread damage to cabinet faces, trim, and molding. Many pieces were shipped with no padding at all. To make matters worse, their contracted delivery company left the entire order outside in the rain, without a signature or inspection, forcing us to move everything inside ourselves. We are a family of five with no functional kitchen, so we had no choice but to install the damaged cabinets and repair them ourselves rather than wait for replacements. Despite the scale of the damage, incorrect materials, and significant labor required to fix their mistakes, Cabinets.com offered only an $850 refund, which does not come close to covering the time, effort, and loss of value we experienced. We trusted this company during a very difficult home renovation after a plumbing/flooding fiasco and were deeply disappointed. Based on our experience, I cannot recommend Cabinets.com. **★★★★★ — Jefferson Pinder, Jan. 2026** > Anabel was fantastic! She helped me find a unique color for my kitchen and designed it several times until it was just what I wanted. She never seemed like I was asking too much. She was available by phone and always picked-up when I needed it. I'm very happy with the quality of her design and customer service. I'm awaiting on the item to be delivered intact. Fingers-crossed, but if the delivery is anything like the customer service Anabel gave, I'll be in great shape.... **★★★★★ — Steve McElwee, Dec. 2025** > After tons of research decided on Cabinets.com. As a DYIer I was looking for quality at the best price and I got just that. All heavy wood, no particle board. What I didn’t expect was the great service. Anabel was awesome with design, ordering and follow up questions. I got everything in perfect order. Next I have a pantry to do and will be using them again. Would highly recommend. **★★★★★ — Catherine G, Dec. 2025** > We had such a great experience working with Andrea Fradl on our kitchen and mudroom design! She is incredibly knowledgeable, easy to work with, and always quick to reply. Any time we had a question, she was easy to reach and walked us through everything with patience and confidence. We absolutely love the designs she created and would highly recommend working with her to anyone. We’re already looking forward to working with her again on future projects! **Comment from Cabinets.com:** > Yeah! Thanks so much for sharing your Cabinets.com experience with our talented designer Andrea. Please be sure to send her photos of your project once everything's installed... we'd love to see! **★★★★★ — Lauren Katz, Dec. 2025** > I couldn't be more pleased with this company and their products. > Customer service is top notch, Amy Peranio as well as Christine form design have been fantastic. > I can't recommend them enough!! **Comment from Cabinets.com:** > Thanks so much for your 5 star review and recommendation, Lauren! **★★★★★ — Hoffman Grayson Architects LLP, Dec. 2025** > Dealing with Cabinets.com was a pleasant and efficient experience. I was able to quickly grasp how to navigate their site and ordering process. The quote was held for many months, waiting for my client to be ready. > > My Team Leader, Amy, was very helpful in resolving a minor issue my client had. **Comment from Cabinets.com:** > Thank you for your kind words! We hope your client enjoys their new cabinets, and we look forward to working with you again soon! **★★★★★ — HU-105956031, Sept. 2025** > Cabinets.com and particularly their designer Ashley Brown made the process of designing our new kitchen so easy. Ashley went above and beyond in her responsiveness to our emails about specific cabinet measurements and features which helped us narrow our design and cabinet selection faster and with more confidence. Their website is easy to use and the cabinets were really easy to order from the design Ashley did for us. Couldn’t recommend it more. Excited for the cabinets to be delivered. **Comment from Cabinets.com:** > Easy is what we love to hear! Thank you for your 5 star review, and please let us know if we can help with anything else. **★★★★★ — HU-379501831, July 2025** > Ashley was a great help to our design process, we had several iterations and some unique features to our 1900s kitchen. She helped us navigate our design above and beyond what we expected! **★★★★★ — tkdixon, July 2025** > We did an entire kitchen remodel using cabinets.com design tools and then again when it was time to put in our coffee bar. I worked with Ashley B on both projects and she was wonderful. She was always quick to respond, insightful with design questions and helped me feel confident in my decision to plan and order directly online. We finished the kitchen two years ago and I still love the cabinets today. The coffee bar cabinets should arrive in 2 weeks and I can't wait! We will be back when it is time to start the downstairs bar!! ;) **★★★★★ — David Cook, May 2025** > We worked with designer Leslie Shimasaki and she was awesome! I provided the dimensions needed and Leslie went to work. I was on the fence about a couple things and Leslie always made time to discuss and help me figure out my options with the layout. We had several changes several times throughout the designing process and she was right there to make the modifications and got the revisions back promptly. The cabinets should be in anytime and looking forward to their arrival. I will update this review once they arrive and are installed. **Comment from Cabinets.com:** > Hi David- Thanks for your 5 star review! Leslie is a pro at making the design process smooth and stress-free. We can’t wait for you to see the finished result! **★★★★★ — Centerbeam Construction, May 2025** > Leslie is our cabinet rep and she is awesome. Very responsive --she sees the vision when we describe the wants of our clients and it always turns out great. **Comment from Cabinets.com:** > Hi there- Thanks for the kind words! We’re so glad Leslie has been such a great partner on your projects! We look forward to working with you again soon. **★★★★★ — clicastri4, May 2025** > I have been working on a new home with Leslie Shimasaki and she has always gone above and beyond my highest expectations. Her design sense helped us to navigate a minefield of design challenges and was unflappable with what I would describe as a very difficult customer (me). We did a full kitchen, butlers pantry, laundry, master bath, bar and coffee station. I am awaiting shipment and looking forward to posting the next review regarding how it all arrives on site. If it's handled in the same manner as their service so far, I will be a happy camper. THANKS LESLIE! **Comment from Cabinets.com:** > Thank you for your 5 star review! Leslie’s dedication and creativity shine through in every project, and we’re so glad she made the process smooth, even with the challenges. We can’t wait for you to see everything come together! **★★★★★ — Lisa, May 2025** > I have worked with Candice Whitney on a few projects over the last few years. She is very knowledgeable and professional. She is very responsive in her communication and easy to work with. She goes above and beyond to get your job to the finish line! I highly recommend her as a designer and recommend Cabinet.com. **Comment from Cabinets.com:** > Hi Lisa Thank you for sharing your Cabinets.com experience! We're delighted to hear that Candice's expertise and dedication made your projects a success. We look forward to working with you again in the future! **★★★★★ — 0000, May 2025** > I’m an Interior Designer - I do the build specification for my clients. I have done several kitchens with Cabinets.com and I cant say enough how happy I have been with the everything. The selection of cabinet styles, colors and range of pieces are exceptional for such a well priced line of cabinetry. My contractors say that the quality rivals cabinets we pay 5x as much for. > I love the design software. Best of all- I love my design rep Vanessa - she is an excellent partner in the design / purchase process. Thanks Cabinets.com!! **Comment from Cabinets.com:** > Thanks so much for the wonderful feedback! We’re thrilled to hear our selection and quality continue to impress—and that Vanessa has been such a valuable partner in your projects. We appreciate your continued trust and look forward to working with you again soon. **★★★★★ — Pam Induni, April 2025** > Working with Ashlee Boyer to design our new kitchen was an outstanding experience. From the start, she took the time to understand our vision, style, and needs. > > What truly set Ashlee apart was her attention to all the small but critical details — fillers, moldings, spacing — the kinds of things we wouldn't have considered on our own. Her renderings made it easy to see the final design come to life. Ashlee also provided complete drawings with floor plans and part IDs, and worked through multiple iterations with me until every detail was just right. Thanks to her careful planning, when our installer arrived, he was impressed that everything fit perfectly, with all measurements and parts exactly as needed. > > Throughout the project, Ashlee and customer service were responsive and helpful whenever we had questions or an issue. We are so satisfied with the quality to price ratio, that when it came time to start remodeling our master and guest baths, Ashlee was our first call. We can’t recommend her highly enough! **Comment from Cabinets.com:** > Hi Pamela Wow! Thank you so much for the kind words and for sharing your Cabinets.com experience in such detail! We’re thrilled to hear that Ashlee’s thoughtful approach helped bring your kitchen to life so seamlessly—and that everything fit just right when it came time to install. We’ll be sure to share your feedback with the team. We can’t wait to see how the next spaces turn out! Thanks again! **★★★★★ — HU-489442555, April 2025** > We had a very good experience with cabinets.com. Our designer Kaylyn was wonderful - she did such a great job with our kitchen we came back to her for the mudroom and laundry room. She was creative, listened to our ideas, and was exceptionally patient with multiple revisions to get the designs just right. We had a few hiccups with an incorrectly built hood and wrong color trim being sent - both of which were corrected through customer service, though they did take quite awhile to receive. We appreciated the design services (and Kaylyn in particular), and think the cabinets are good quality for the price. **Comment from Cabinets.com:** > Hi there- Thank you for the thoughtful review! We're so glad to hear Kaylyn made such a great impression and helped bring your spaces to life with creativity and care. We appreciate your patience with the order hiccups and are happy everything was resolved in the end. Enjoy your beautiful new rooms! **★★★★★ — HU-964965401, April 2025** > We are in the process of remodeling our kitchen. We looked at several different companies. This company show us why we should do business with them in every way! **Comment from Cabinets.com:** > Hi there- Thank you for the kind words! We’re so glad we could earn your trust and help make your kitchen remodel a great experience. We can’t wait for you to see the finished result! **★★★★★ — Judi Turkheimer, April 2025** > I contacted Cabinets.com because of a friend's recommendation. I am totally remodeling my kitchen top to bottom and had no idea how to go about creating a design or much else. > > From the first phone call, I was treated with kindness, patience, and respect. I was assigned designer Greg Flassig. I was nervous about all the questions I had and whether he'd be willing to walk me though the process for as long as it took. > > Not only was he willing, but Greg calmly and patiently answered every single question. He spent as much time with me as I needed, explaining what I didn't understand, adjusting what I needed, and suggesting what was optimal for my needs. He even brainstormed solutions with me when I was unhappy with any aspect of the design. > > Not only did Greg professionally and compassionately help me, but he had a way of reducing my anxiety when it reared up. Greg was respectful of my budget and my needs, and truly heard what I said. He answered every single question I had, and when I didn't know what to ask, he knew what to say. > > I can't wait to get my cabinets and create my dream kitchen. After working with Greg, I have absolute confidence it will be perfect! **★★★★★ — Jean Tirri, April 2025** > If you want Custom cabinets without the high price and long wait times Cabinets.com is the source. > We have done over 8 projects with Greg Flassig and each project went perfectly. > Greg can interpret a simple drawing into a perfect well functioning kitchen in almost no time. He listens to every concern and never hesitates to make changes. > Shipping is fast and well packaged. The one time we had a broken cabinet a replacement was rushed with out fail. > Will definitely keep using Cabinets.com with Greg’s assistance **★★★★★ — HU-315364337, April 2025** > Kaylyn was fantastic to work with! So friendly and knowledgeable. She even helped my mom with her kitchen! Would definitely recommend her! **★★★★★ — Ruby Sandhu, April 2025** > Hi, > > We worked on the design and remodel of two of our kitchens for our Virginia home. We were looking for a very contemporary look for the home and kitchen. We worked with Greg Flassig and we were extremely happy with the design and layout options Greg came up with. He gave us some kool design ideas and changes that were extremely thoughtful and some things that our architect had not included in our initial design. Building a home can be stressful but Greg made the kitchen design super easy and fun for us with his professionalism and thoughtful details. Greg was extremely patient with us and a treat to work with. > > I would highly recommend cabinets.com and especially Greg Flassig if you get and opportunity to work with him. I would give him more than five stars if possible. > > A Huge Thank You to Greg Flassig !! > > Ruby **★★★★★ — Jen Shively, April 2025** > Cabinets.com exceeded expectations; I was speaking to several online companies & Jonna and her team at Cabinets had the best customer service by far and were so responsive. She created some great choices I hadn't thought of in my kitchen plan that turned out perfectly. The delivery was seamless and it was ahead of schedule. Samples matched what we received. Absolutely love my cabinets; they are gorgeous. Highly recommend! **Comment from Cabinets.com:** > Hi Jen- Thank you for the fantastic feedback! We're so happy to hear that Jonna and the team could exceed your expectations and help create the perfect kitchen for you. We appreciate the recommendation and can’t wait to work with you again in the future. Thanks again! **★★★★★ — HU-94460912, April 2025** > Cabinets. com and Samantha thank you for all your help in getting our cabinets delivered. I appreciated your service so much I ordered two more cabinets with crown molding. The cabinets were very nice. **Comment from Cabinets.com:** > Thanks so much for your review! We hope you love your cabinets for years to come. **★★★★★ — Mark Ferrell, April 2025** > We had a great experience with Carrie Taylor designing the kitchen and bathroom in our new build home. We wanted the Euro style and cabinets.com was one of only a few that we looked at and are happy we chose to work with Carrie. Very responsive to all our concerns and did a great job with suggestions. Went through many modifications and she was so very patient with all of the updates and changes. This was a large project for us as we did a full kitchen with pantry area, a bank of cabinets in the dining room and both bathrooms. Would definately use Cabinets.com for any future projects. **Comment from Cabinets.com:** > Hi Mark- Thank you for the 5 star review! We're so glad Carrie could help bring your vision to life across so many spaces. Her patience and thoughtful guidance shine in big projects like yours—we’d love to work with you again when the next one comes along! **★★★★★ — Kyngdom Remodeling, April 2025** > I have worked with Jessica on the design team, on several projects. She has been amazing! Her designs are creative, beautiful, and functional! As a company they are wonderful to work with. They stay true to their timelines and what they charge for their product is totally fair! Excellent materials, and great color selections. Sample doors arrive within days of being ordered (from FL to TX)! All in all, we don't shop anywhere else for cabinets because our experience has been so outstanding! **Comment from Cabinets.com:** > Hi there- Thanks so much for the kind words! We're thrilled to hear that working with Jessica has been such a consistently great experience. We love being your go-to for cabinetry and appreciate your continued trust. **★★★★★ — Business\_Name\_Placeholder, April 2025** > I LOVE my new cabinets! The cabinets arrived very well packaged and the quality is amazing. Carrie Taylor is a rockstar designer! She was able to take my very scruffy wish list and put together a beautiful set of cabinets for the MIL kitchen, bathroom and entryway. Carrie was super responsive and really took the time to listen to my wants to build a really functional and beautiful space. Carrie tackled the big things like making sure things both looked great and were functional. I really appreciate her attention to detail and making sure I had everything I needed from ensuring that the appliances I was planning to use would fit to making sure I had enough filler pieces, extra lengths of toe kicks and touch up paint. The 3d renderings helped to visualize what my project would look like. I highly recommend cabinets.com and if you are looking for a designer, ask for Carrie! A+ all around. We plan to ask Carrie to help us with our kitchen, pantry and laundry rooms once we wrap up a few other projects. > > The build quality is amazing. These cabinets are solid and beautifully finished. I was going to paint my cabinets purple but my contractor was nearly in tears saying he didn't want to have to scuff up such beautiful cabinets to paint them. I stuck with the beautiful latte stain, and I couldn't be happier. The whole process from start to finish was a breeze. Shipping provided ample updates and support was easy to access and responsive. **Comment from Cabinets.com:** > Hi there- Wow, thanks so much for your 5 star review! We’re thrilled to hear how much you love your new cabinets and that Carrie helped bring your vision to life so seamlessly. Her thoughtful approach and attention to detail are second to none. We can’t wait to see what she designs for your next spaces! **★★★★★ — Mike Freiburger, March 2025** > Brooke Albright was superb! Great design from the beginning; Brooke is very easy to work with and responsive to customer changes. Great customer service, best I’ve seen in quite some time. She should be cloned! **Comment from Cabinets.com:** > Hi Mike- Thank you for your review! ! We’re thrilled to hear Brooke made your experience such a great one. We agree… if cloning were on the table, we’d definitely start with her! **★★★★★ — Bernie Squared Custom Carpentry, March 2025** > Love working with Cabinets.com, especially Sara who does the designs for us. We are a remodeling company and are now using Cabinets.com exclusively for all our projects. **Comment from Cabinets.com:** > Hi Bernard- Thanks for your review! We're lucky to have Sara on our team and even luckier to work with you on all your remodeling projects. Looking forward to the next one! **★★★★★ — Minchew Construction, March 2025** > Cabinets.com is a professional company. They have been delivering top quality cabinets for our company over the past few years now. Sara Maryanski has been our designer and has delivered on all projects. **Comment from Cabinets.com:** > Hi there- Welcome back, and thanks for your 5 star review! We look forward to working with you again soon. **★★★★★ — dennis beaudette, March 2025** > As a general contractor and college construction technology educator it's wonderful to find a company and especially a truly gifted designer. Sara Chenier as done an absolutely amazing job for me. Sara's attention to detail, her designs, her prefessionalism have made me look fantastic. I'm the face the students or the client see, I'm the one that has to perform, Sara makes everything work flawlessly! Thank you for making my job so easy. Perfect! **Comment from Cabinets.com:** > Hi Dennis- Thanks for your review... easy is what we like to hear! We’re happy that Sara has helped you shine, both on the job and in the classroom. It’s clear you take great pride in your work, and we’re so grateful to play a part in your success. Here’s to more seamless projects and inspiring the next generation of builders. **★★★★★ — HU-952545329, March 2025** > I have remodeled many homes and have always had difficulty with new cabinets. In the past the cost has been very high, the quality has been substandard and there have always been problems at the installation where we’ve had to retrofit cabinets, which compromises the appearance, and we’ve had to reorder pieces, which delays finishing the job by 3-6 weeks…very frustrating! > > I’ve had a completely different experience with Cabinets.com. The quality is better, the price is lower by 30% and the installation was flawless due to the meticulous efforts of Jennifer Barnes at Cabinets.com. This is the first time I’ve measured for cabinets myself. Jennifer Barnes was amazing and helped me work through a complicated design layout to achieve a smooth installation and a fantastic end results! > I would highly recommend Cabinets.com to anyone interested in achieving a high-end look without th great quality and low prices! I am looking forward to my next remodel with Cabinets.com **Comment from Cabinets.com:** > Hi there- Thanks for sharing your Cabinets.com experience! We’re so glad to hear that Jennifer helped you achieve a flawless installation and a fantastic end result—especially on such a complex project. Her attention to detail makes all the difference! We can’t wait to partner with you again on your next project. Thanks again! **★★★★★ — Jorge, March 2025** > We needed a quick turn on the design that allowed us to take full advantage of the awesome sale. Angela (Sensitive Information Hidden) designed our kitchen, master bath and all the other bathrooms. She was great! She answered so many emails and questions promptly and even spent some time of the phone with me so I was able to fully understand. She is creative with the cabinets and makes it feel custom. The process has been seamless so far. I am looking forward to have the cabinets installed and the the house all complete! > > Thank you **Comment from Cabinets.com:** > Hi Jorge- Thanks so much for your 5 star review! We’re elated to hear that Angela helped you make the most of our sale while bringing your vision to life. We can’t wait for you to see everything installed—it’s going to be stunning! Please keep us posted with photos once it’s all complete—we’d love to see! **★★★★★ — rmangano50, March 2025** > We are so happy to have worked with cabinets.com! We worked with cabinets.com a few years ago to design a small kitchen for an ADU, and had an exceptional experience. The cabinets were shipped with great care, arrived on time as promised, and in perfect condition. > > When deciding to remodel the kitchen in our 100+ year old home, we didn’t hesitate to return to cabinets.com. We’ve had the good fortune to work with designer, Ashlee Boyer, and she has been such a pleasure to work with! Her knowledge, attention to detail, and design savvy have made the kitchen design process easy. Ashlee quickly responded to our questions and helped us come up with a great plan and a beautiful design. We’ve recommended cabinets.com to all of our friends, and we wouldn’t hesitate to use them again for a future project. This is a great company to work with! **Comment from Cabinets.com:** > Hi there- Thanks so much for sharing your experience! We’re beyond grateful to have had the opportunity to work with you not once, but twice! It’s awesome to hear that Ashlee’s expertise and thoughtful design approach made the process smooth and enjoyable. Designing a kitchen for a 100+ year old home is no small task, and we’re so excited that you trusted us to bring your vision to life. We appreciate your recommendations and can’t wait to see your new space come together! Thanks again! **★★★★★ — Adam Luthin, March 2025** > We've had a great experience working with Jessica T at Cabinets.com. She was extremely patient, honest, and responsive to us and the design came out fantastic! We ordered the cabinets in early December, and they came exactly within the window we were told. We just installed them yesterday and we are extremely pleased with the quality. It feels a bit risky to order cabinets sight unseen (besides the door samples!) but we're very happy we went with Cabinets.com. The design software was fun and easy to use and Jessica helped make sure everything was perfect! **Comment from Cabinets.com:** > Hi Adam Thanks so much for your 5 star review! We're thrilled to hear that Jessica made your Cabinets.com experience smooth, fun, and stress-free—she's an all-star for sure! Ordering cabinets online can feel like a big leap, but we love that you trusted us and are now enjoying your beautiful new space. Thanks again! **★★★★★ — atlamp, Feb. 2025** > I bought cabinets about 8 years ago. Callie originally helped us design the kitchen and she was wonderful. The cabinet costs were amazing compared to other ones we looked at. The cabinets were delivered with no issues other than a few defects which they promptly addressed. > The build quality and hardware are top notch and we have not had any issues We cook a lot so the cabinets have definitely gotten good use. > A few doors on the lower cabinets (especially the trash cabinet) are showing their age. I reached out to cabinets.com and was thrilled to know that they would allow me to purchase replacement doors for those cabinets. Amy responded immediately to my request and has been outstanding helping me purchase the new doors. Her customer service is a breath of fresh air at a time when it can be almost non existent. > For the price and customer service, cabinets.com cannot be beat. **Comment from Cabinets.com:** > Hi there- Thanks for sharing your Cabinets.com experience! We love hearing how well your cabinets have held up over the years—especially with all the use they’ve gotten in your kitchen! From your initial design to assisting with your replacement doors, we're thrilled Cally and Amy were able to help.. We appreciate your kind words- please let us know if we can help with anything else! **★★★★★ — Whitfield Properties, Jan. 2025** > Amazing service!!! Greg is outstanding!!! We love the shaker style cabinets and highly recommend this company! **Comment from Cabinets.com:** > Thanks so much for your 5 star review and recommendation! We're thrilled you enjoyed your Cabinets.com experience with Greg and look forward to working with you again in the future. **★★★★★ — ereniehanna, Dec. 2024** > I have been working with Ashley Brown to design our kitchen and she is phenomenal! She answered so many emails and questions promptly and really designed our dream kitchen. She is creative with the cabinets and makes it feel custom. The process has been seamless so far, and I highly recommend working with her as a designer! I cant wait to have the cabinets installed but the design is all complete! **Comment from Cabinets.com:** > Thank you for your wonderful review! We’re so glad Ashley helped bring your dream kitchen to life with her creativity. We hope your cabinets have been installed beautifully and that you’re loving your new space. If you need anything in the future, we’re here to help! **★★★★★ — Nate Petel, Nov. 2024** > We worked with Ashley Brown, Designer at Cabinets.com and would highly recommend!! She was super responsive had great suggestions on cabinet sizing and spacing. She even helped us modify the plan more than a few times until it was perfect. The quality of the cabinets seems almost too good to be true at this price point. Add in all the awesome help by Ashley and it was by far the best part of our kitchen remodel. 10 out 10!! **Comment from Cabinets.com:** > Hi Nate- Thank you for your glowing review! We’re thrilled to hear how much you enjoyed working with Ashley and that she helped make your kitchen remodel such a positive experience. We hope you enjoy your cabinets for years to come! **★★★★★ — HU-71972086, Nov. 2024** > I purchased several cabinets for our new build at the beginning of the year. They sat for a few months after we recieved them until we were ready for them. Even so, we only had a few very minor issues that needed attention and a few other pieces of trim that we missed ordering. The customer service of this company is top notch! Even our designer was extremely nice and communicated with us quickly. I had several questions during the whole process, and she was very patient and took the time to take care of us. > They took care of us even after all that time from the original order. I couldn't be happier with the quality of them, they turned out just wonderful! I would highly recommend Cabinets.com to anyone doing a build or remodel! **Comment from Cabinets.com:** > Thanks for sharing your Cabinets.com experience! We’re so glad to hear that you’re happy with your cabinets and that our team provided support and care throughout the process. We’re honored to have been part of your new build. **★★★★★ — Jeanne Homiak, Nov. 2024** > We are very pleased with the quality of our cabinets. They look great. The designer, Kaylyn, was very helpful and patient with us, and even knew about installation info. We did need a cabinet replaced and a front panel, but the claims depart had an easy on line form to submit with a photo and approved replacements quickly. Tasha was in charge of our claim and was very responsive to our concerns and making sure everything was taken care. We were impressed with Kaylin and Tasha. Excellent job. **Comment from Cabinets.com:** > Hi Jeanne- Thank you for your 5 star review! We’re so happy to hear you’re pleased with your cabinets and that our teams provided such excellent support throughout the process. Please let us know if we can ever help with anything else. Thanks again! **★★★ — Kristin Nicholls, Oct. 2024** > Received cabinets that did have some issues. Cabinet company did work with me to resolve the issues. **Comment from Cabinets.com:** > Hi Kristin- Thank you for your review. We’re sorry to hear about the issues with your cabinets but are glad we could work with you to resolve them. Your satisfaction means a lot to us, and we hope you're enjoying your cabinets! **★★★★★ — HU-462800178, Sept. 2024** > Once we decided to use Cabinets.com, the process was very easy. They assigned Sara to help develop the plan with measurements. Sara was very knowledgeable with the kind of cabinets we wanted and the necessary trims needed. We changed several plans and Sara was very responsive in getting with us with new drawings. We just ordered the cabinets and delivery time is expected 6-8 weeks. I will post another review once we install the cabinets, but overall we’ve been very pleased with the buying process using Sara’s expertise. **★★★★★ — Frank Wales, Sept. 2024** > I was very skeptical on ordering something like kitchen cabinets online. My thought was there would need to be an “in-house” designer with a showroom you would walk around and be pressured into making a decision, much like buying a car. Working with Greg Flassig from cabinets.com proved there is a better way! Working this online with the expertise of Mr. Flassig, his patience, insight, professional opinion, and problem solving was the best I have experienced. With the heart of a teacher, not a salesman, there were a lot of details my wife and myself were able to consider in the comfort of our home with blue painters tape on the floor to get a real feel for the kitchen remodel. Due to his experience of designs, trends, and architectural knowledge for egress we were able to improve storage, utility, workflows and create an entirely different feel for our growing family. He asked important questions and offered different versions to show the impacts with our thoughts on paper. The variations were most helpful as we were clear on our budget constraints, and we were able to make slight alterations that saved money over the entire scope of the project. The process was very smooth, and this truly gave us a roadmap to plan for other aspects from the appliances to the plumbing, and electric, needed for the project. I will certainly use cabinets.com again with professional expertise that came from Greg Flassig. **★★★★★ — John W, Aug. 2024** > We contacted Cabinets.com among 2-3 other cabinet companies. All the designs we received fro other companies were good, but the design we received from Greg Flassig was exceptional. He has such attention to detail and it shows in his work. He ended up doing 5 versions of our new kitchen and he never complained when we had another change or update. He took the time to talk to us on the phone with questions that we had and went above and beyond our expectations. > > I love this company because they are USA made cabinets and their prices are better than the other companies that we were looking at, plus they come fully assembled. I am really excited to see my new kitchen in real life. > > Thanks a million to Greg for making it all possible. **★★★★★ — HU-285443886, Aug. 2024** > There are no words.... > > No, wait! There are. They are patient, professional, responsive, creative, knowledgeable, helpful....These words all describe Jessica T., my design consultant. She put up with my indecision, wavering commitment, design changes....all the way to the last minute. And with a pleasant disposition and a smile in her voice. With her help, I was able to overcome my analysis paralysis and place my order at 11:50 pm on the last day of a phenomenal sale that was ending at midnight. > > I can't speak for the delivery or the craftsmanship as I do not have the product yet. But, if this experience is reflective of what I can expect, I will be a delighted(and repeat) customer. **★★★★★ — Tricia Bard, Aug. 2024** > Kudos to Greg (Sensitive Information Hidden) for an excellent job in designing beautiful high--quality kitchen cabinets for our 1888 farmhouse. > > Greg was a pleasure to work with. His responses were timely and extremely helpful in guiding me through the process. > > Thanks again, Greg, for a job well done! **★★★★★ — HU-230688399, July 2024** > I am planning on selling my home and have been working on my kitchen remodel for some months now. I originally started my own design on cabinets.com and i thought it was perfect but when my assigned designer Angela Fitzpatrick took it over, I was very impressed. Angela verified and corrected all of the sizes, dimensions and even recommended different placement for a few cabinets. Everything went well with my first order and when the kitchen was delivered I decided to add a beverage/bar area and started a second order to extend my kitchen. Again, Angela helped my design and extend this area to perfection and now I am rethinking about selling my home. It’s slowly becoming the dream home I always wanted and cabinets.com with the help of Angela has been making that possible for me. **★★★★★ — Stephanie Byers, June 2024** > Worked wtih Jonna (Designer) and Tiffany M (Customer Service). We created our design in the tool on thier site, and Jonna brought the design to life and helped create our cart. The process was super easy. > > There was a slight miscommunication when ordering (frameless vs framed) and Tiffany from CS worked with us to refund the order and secure the discount we originally had for when the order was updated. I honestly can not thank Tiffany enough for all of the support she provided, and the amazing banter back and forth. Shes an amazing CS representative. **★★★ — Aaron Hill, June 2024** > Very average cabinets and realize this while installing. Probably won’t be able to tell as end user. The paint and assembly is decent but their quality control is lacking. Door and drawer front dimensions are all over the place and range about 3/16”…frequently. Makes it really difficult or impossible to square and line things up across a run. For value, I would not pay more than a really good sale price and can live with “get what you pay for”. Hardware is Blum but has to be one of their cheaper lines. If you’re concerned about details and minor defects, what you get might bug you. On the other hand, customer service was absolutely awesome. Five stars on that. **★★★★★ — Hall Construction & Remodeling, May 2024** > My experience with the company as a whole as been terrible. From the quality of products to the warranty program and lead times. However, I can not say this enough...... BROOKE ALBRIGHT is the savior for this company. She has gone above and beyond. Brooke's knowledge of their products to creative solutions set her apart from the rest. Brooke not only is knowledgeable but her professionalism, integrity, and her passion to help others makes her irreplaceable. You will never find a better person/employee. She is simply the best. **★★★★★ — Donna Krakow, May 2024** > My master bath renovation is just about complete so I thought I'd give another thanks to Erika who easily walked me through the right vanity configuration for the job, to the cabinet makers who selected the beautiful unstained cherry wood for the cabinets and their highly skilled carpentry, to those who carefully packed the units for shipping and the wonderful and on-time shipping company they work with to deliver the cabinets into our storage area. Now that the room is almost finished, I have a few photos showcasing these lovely cabinets for our vanities. We'll call again anytime and every time we have another project as well as reference your business as one to use for fine home/office cabinetry. Thanks! **★★★★★ — HU-626662369, May 2024** > I am writing to confirm that working with Greg Flassig was absolutely terrific! Greg converted my messy, sketchy, kitchen design into a fabulous design in just a few hours! He also offered a number of useful suggestions to incorporate into my original ideas. I think he was terrific! **★★★★ — Simona T, May 2024** > We had the pleasure of working with Jessica T on our design. She was patient, professional and responsive. She listened to us and helped create our vision. **★★★★★ — Vic Renner, May 2024** > Ashley was great to work with. Her communication was probably the standout attribute I noticed in working with her. She definitely showed a thorough knowledge of the product and was always able to give solutions as problems arose. However her communication through the process never left me wondering where things were at or how things would proceed moving forward. > Ashley's foresight in my project stayed off complications that would have been costly not only in price but schedule as well. The in depth analysis of the information I presented and the projected outcome we wanted has allowed for a mostly issue less installation of our new cabinets. > The problems that have shown up, due to shipping, as the project has gone on have been quickly addressed and managed with very little effort on my part. I appreciate easy so much during the already stressful period of construction. > > Thank you very much Ashley. You are appreciated. **★★★★★ — HU-945071582, May 2024** > We had a very good experience all throughout our design and install of our cabinets. We ordered them last fall and Ashley (Sensitive Information Hidden) was super helpful as we edited our design. She caught mistakes that we had and adjusted things so the flow was better for us in the kitchen. They arrived in January and she was super helpful as we added additional pieces We really liked how the same person helped us throughout the entire process because it takes a couple months from start to finish. Replacing items was super easy and fast. I would definitely recommend cabinets.com! **★★★★★ — HU-419380823, May 2024** > I worked with Brooke to create my dream kitchen. She was amazing to work with very responsive and provided us with some great ideas for overall functionality. She went above and beyond and she’s a superstar! We enjoyed our entire experience. Plus the delivery was amazing they took detailed care in delivering all of our pieces on pallets. I haven’t opened them up yet and will add pictures later. **★★★★★ — Madison, May 2024** > This is a review based on customer service, as I have not received my order yet. I worked with Leslie and I definitely recommend working with her! **★★★★★ — Brandon Schmidt, May 2024** > @Brittany (Sensitive Information Hidden) was my designer and she was incredible! She helped design my kitchen, bar and 3 bathrooms & I couldn't be happier. I've been renovating homes for nearly 20 years and have used 4 or 5 RTA companies. These cabinets are great quality and the free design consult is a total bonus. I had some pretty wild requests and Brittany listened and created a kitchen even better than I had envisioned. My project is almost done and I will be posting photos soon. My finish carpenter's only complaint was that the numbers on the design didn't correspond to the numbers on the cabinets when they arrived so it's been a jigsaw puzzle figuring that out because I have a TON of cabinets. **★★★★★ — HU-720886634, May 2024** > Ashlee was an awesome designer and helped us out with all the different options on our Kitchen Design! We went through several iterations and each of them were all super helpful to help us decide whats the best option for our kitchen remodel. We settled on something way better than our initial design. Thanks Ashlee! **★★★★★ — HU-966371519, May 2024** > My entire experience with Cabinets.com was . Greg Flassig was the designer I worked with and I couldn’t have been more satisfied. He was quick to respond to questions and plan adjustments, very knowledgeable, and so kind during the entire process. He made the process enjoyable. I never felt like a burden with the numerous questions and adjustments I needed to make. Needless to say, service was above par and exceeded my expectations! I feel the price I paid for the cabinets was fair and reasonable. I loved the numerous cabinet style and color choices. The website was user friendly. I have not received my cabinets yet but I have no doubt they will exceed my expectations. I highly recommend this company! **★★★★★ — cosborn15, May 2024** > Brittany (Sensitive Information Hidden) is the BEST!! She has been helping me design kitchens, bathrooms, storage room and many other specialized projects for over 7 years, we have completed 15-20 projects together. Always thankful for her help. Not only has she done beautiful designs for my clients she did an amazing job as I’ve built my house. I always look forward to being able to work with her as we make my clients dreams come to fruition. She is currently working on a couple projects for me right now and I know my clients will be thrilled with the design and the finished product. Thanks Brittany and appreciate you!! **★★★★★ — HU-710785255, May 2024** > Brittany H. was a tremendous help in designing my kitchen/bar area. Very responsive and efficient communication, high quality results and a quick turnaround time. **★★★★★ — lisaq0608, May 2024** > Ashlee Boyer consistently provided exceptional service by attentively listening to our needs, wants and concerns w/ our kitchen/formal dining room designs. She always responded with patience and was a great problem solver for us by making it very easy to process. We are extremely happy that she was our project designer and cannot wait to see our designs come to life. Thank you very much, Ashlee! > Nelson & Lisa **★★★★★ — RES Home Repairs, May 2024** > This is my second time using Cabinets.com for a kitchen remodel and they are great. The quality is great the designers are wonderful to work with. Ashlee responded quickly and answered all of my questions! **★★★★★ — HU-388660372, May 2024** > We have been very impressed with Cabients.com! Holly has been our designer for more than 3 projects and it’s been nothing but a great experience. Quick response time, and great work. We plan to continue using Cabinets.com and Holly for any of our cabinet needs in the future. **★★★★★ — Ely Contracting and Handyman Services, May 2024** > I’m a hands on home remodeling specialist and have used cabinets.com for 15+ projects. My in house designer Holly Klein always works quickly and understands details. Further, my clients love there cabinets with soft close drawers and doors. **★★★★★ — Kar San, May 2024** > Thank you for another beautifully transformed space Suzanne. We couldn’t be more pleased with our master bathroom remodel. > > Designer: Suzanne R > Cabinets: Shaker II Maple Latte **★★★★★ — MK Howard, May 2024** > Brooke was a super helpful designer. Really worked to make design meet my needs. > Product quality is wonderful and customer service sent a replacement part the next day. Very glad cabinets came assembled and met my specifications. **Comment from Cabinets.com:** > Thanks so much for sharing your Cabinets.com experience! We hope you love your cabinets for years to come. **★★★★★ — HU-11854356127, April 2024** > The cabinets from Cabinets.com were rated first rate by my contractor who is a master carpenter so I was very pleased with the product. But when a small split developed in the edge of one of the doors they proved how outstanding they are. Amy was an amazing representative. Even though the problem was a small one and the cabinets had 3 years of normal wear the company choose to replace the door at no charge and free shipping. **★★★★★ — Jill Kienzle, April 2024** > Absolutely incredible experience with Cabinets.com - Kristen was really unbelievable in helping us design the kitchen. We continued to make numerous changes (due to our own indecision) and Kristen accommodated each update quickly and perfectly. We are just placing our order today and are incredibly excited about our new kitchen which will take us into this century:) Also, the sample ordering process was super quick and easy as well, the quality of the product is amazing. Thank you again to Kristen for supporting us through this process and thank you cabinets.com for making this a super great experience! Before finding you, we were unable to gain any traction on the design!! Sincerely from some thrilled customers! **★★★★★ — jessicadavis204, April 2024** > I was so pleased with my experience using cabinets.com. Ashley, my designer, walked me through the process and drew up a beautiful design that accomplished all my requests. Even when I had issues with my appliances, she was there to help me modify my cabinet design to accommodate the changes. Couldn’t be happier! **★ — HU-269445103, March 2024** > Very disappointed with the cabinets. Pretty much everything you wouldn’t want to have in brand new cabinets. Cracks, dents, scratches, stripped screws on hinges from the factory, and different size doors. Wouldn’t recommend unless you want to spend time fixing your new cabinets. **Comment from Cabinets.com:** > Hi there- We're so disappointed to hear about the issues with your cabinets; unfortunately, we're not able to locate your order without more information. Can you please message us your order number? **★★★★★ — HU-693971851, March 2024** > I bought my cabinets in 2020 or 2021 and they are holding up pretty well with 3 small children beating up on them. Paint does not scratch or chip very easily at all, i actually cant believe it with my kids trashing them all the time. > > But better than the product quality is the customer service. Whenni screwed up my initial order, they expedited a replacement for me. When a plastic shelf clip was broke, they send me an entire bag of thrm for free just in case it happened again. The latest thing, is my daughter threw a fit and kicked through a cabinet door AND THEY ARE REPLACING IT FOR FREE!!!! Are you kidding me??? What great customer service at this co. > > Special thanks to sarah for going above and beyond for me on this **★★★★★ — Dave Gunzburg, Dec. 2023** > Not long ago the notion of ordering an entire kitchen of cabinets sight unseen or dealing with a faceless kitchen company was unfathomable. > > Following less than satisfying experiences dealing with in-person kitchen designers trying to up-sell, telling us what we shouldn’t have when that’s exactly what we wanted, and refusing to show any plans until we paid a deposit, we, rather skeptically, turned to the online kitchen alternative. > > From all the options out there I chose to see how Cabinets.com operated after reading many positive reviews. Here it is, amazing. Way above and beyond my expectations and a no hassle, no pressure, no up-sell experience. And when they say you work one on one with a kitchen designer that you have direct access too, they mean it. > > I was fortunate enough to work directly with kitchen designer Brooke Albright. Via emails and collaborative phone discussions we worked through six drafts of plans until our new kitchen plans and cabinet types were finalized. > > Brooke is who made the whole experience with cabinets.com so incredible. Her attention to detail, listening to our needs and wants, and adapting to what was a little atypical, yet gently making suggestions to enhance the look of our new kitchen and provide ideas we hadn’t considered without any pressure or upselling. > > Due to life circumstances, this review is now being posted two years after the installation of the Cabinets.com kitchen cabinets. The benefit of this is that I can say, without hesitation, that the cabinet quality, functionality and appearance is just as good as when they were brand new. Strongly recommend Cabinets.com, and thank you Brooke for exceeding my expectations and exemplary service. Two years on I still haven’t forgotten. **★★★★★ — Jamie W, Dec. 2023** > Brooke Albright was great to work with. She helped us finalize our design and made sure we had all the additional pieces like trims and fillers to ensure everything would look great. She double checked all of our measurements and clearances for appliances. I would highly recommend her to help design your project! **★★★★★ — HU-281480104, Nov. 2023** > Brooke was so helpful during this process and so patient with us and our indecisive minds! She was very personable and got to all our requests in a very timely manner! **★★★★★ — Lauren Mitchell, Nov. 2023** > I began working with designer Brooke Albright back in August. The process on my end came to a halt until this past week. When I recontacted Brooke, she picked up right where we left off. She asked all the right questions, she incorporated my requested changes, she responded so quickly to all my emails! I had waited until literally the final weekend of the Cyber Sale and Brooke reached out to me on Sunday afternoon to finish my order to be sure I could get the sale price on my cabinets. I'm very pleased with her knowledge and expertise, her input, her efficiency, her attitude, and her work ethic! The 3D renderings and 2D layouts were great, so helpful. Looking forward to receiving my order. Thank you so much Brooke! **★★★★★ — HU-836172300, Nov. 2023** > Jessica Tindall has has made what I thought was going to be a nightmare trying to pick out the right cabinets into a dream. Our house was originally built in 1740 so there were plenty of quirks that had to be worked out. She patiently spent weeks helping us measure our kitchen area and answering all our questions with expert guidance. It is nice to have a company that is customer friendly. I'm sure there will be a lot more questions during the installation and I'm also sure that this company will continuously be helpful. **★★★★★ — Roland building group, Nov. 2023** > Haven’t yet received cabinets but the experience has been very pleasant thus far with Angela Fitzpatrick. I will update accordingly once cabinets are received.! **★★★★★ — Diane Cooper, Nov. 2023** > They are beautiful! > Will post finished project later. > I would recommend these cabinets to everyone. > We ordered the Hawthorne Maple Bright White. > Ordering With Katie was a excellent experience. **★★★★★ — sharon jennings, Nov. 2023** > Working with Jessica Waters was a pleasure. I had a vision of combining new with old for my kitchen, and Jessica helped me make it even nicer than I’d imagine …The cabinets are well made, and the finish is quite nice. > > We did a wall of antique pine and a sliding barn door with shelves (which hides all the mechanicals for the apartment) .. Kitchen was quite the project. but with Jessica's expertise the new & the old elements of my kitchen came together nicely. > > I loved working with Jessica, she was patient and gave great advise. > > I would highly recommend purchasing from cabinets.com. > > > Sincerely > > Sharon J **★★★★★ — Ryan Rademaker, Nov. 2023** > Savion in the customer support team is the JAM! I had two things pop up in my new kitchen journey with my cabinets and Savion was quick to remedy the situation, even when one was completely my fault (somehow I missed ordering a certain cabinet that I need). From phone and email communication, it's been a great experience and I truly appreciate Savion's time, energy and work. **★★★★★ — Advanced Landscape Services, Inc., Nov. 2023** > I cannot say enough about my experience with this company! I prepared all my own measurements and drawings of the kitchen layoutf and called Cabinets.com with a couple of questions. Brittany answered the phone and was awesome right from Hello! She was SO knowledgeable and helpful. I spoke to her in the morning and by that evening, Brittany had sent me a virtual drawing with a list of items I missed in my planning. Even the checkout process was effortless! **★★★★★ — roostercrab, Oct. 2023** > This is my second kitchen I've done with cabinets.com and specifically with their designer Jessica McLeland. Jessica helped me through MANY revisions on the most recent kitchen and Cabinets.com replaced any of the issues I had with the cabinets. My wife and I couldn't be happier with the layout and quality of the cabinets especially with their excellent pricing. We had looked into other cabinet companies but our finishing carpenter who also installed my sister's cabinets.com kitchen said you couldn't buy a better cabinet for the money. In fact used cabinets.com himself to redo his kitchen after he did my sister's because he was so impressed. If I did a third kitchen, which I hope I never do, I would use them again. 11/10. **★★★★★ — themorabitogroup, Oct. 2023** > Jessica + Cabinets.com were/are amazing. First off, the website is so user friendly it is ridiculous. Visually appealing, engaging and really a wonderful resource for any level, from beginner to pro. Sure there were local vendors I could have consulted, and did, but their customer services PALES in comparison to the level of service I received from Jessica and from Cabinets.com. Working in a luxury market we pride ourselves in exceptional communication - and Cabinets.com lived up to that. PLUS their products are quality. Lead time was as described. Follow up was beyond expectations. I just completed my 4th kitchen design with Jessica this year.... and there will be more! **★★★★★ — DAYMEN TUSCANO, Oct. 2023** > Recently went through the design process and was very pleased with the outcome! Suzanne was helpful, patient, and responsive throughout the process. **★★★★★ — james lynn, Oct. 2023** > the design of my cabinets was an enjoyable experience as the designer, Suzanne Rovira understood my issues and changes needed for the final design. I am waiting for the delivery but am very confident they will meet my expectations **★★★★★ — HU-667535655, Oct. 2023** > I have been working with Brittany Hutt to design my kitchen and it has been a great experience! While the project is still in the works, she has been very accessible the entire process always willing to answer questions and offer advice I am very pleased with my experience and quality of designs! **★★★★★ — Lynn Noyes, Oct. 2023** > I have been working with Brittany Hutt . She has been a pleasure to work with very accommodating!! We are still in the process of finalizing the kitchen design. Brittany has been very patient with us as we are working on our kitchen design. I would work with her again as she makes this stress free !! **★★★★★ — ALEXANDRA COLELLO, Sept. 2023** > My review is around the design process only at this point (as I have not yet received the cabinets.) > > I had a great experience working with Leslie to design my kitchen. Over about 1-month, we figured out the most optimal floor plan and anticipated many potential issues (to the point where I feel confident we caught almost all, if not all, of them.) She was patient and took the time to understand what I needed from my kitchen, including creating custom cabinets for me with creative work-arounds given my current kitchen-space limitations. She also got into the technical details to be sure everything would fit. I am so glad I worked with Leslie, and I am very excited to get my new cabinets within the next 2 months! **★★★★★ — Chelsea Scott, Sept. 2023** > I have been working with Brittany on our upcoming kitchen renovation, and it has been a GREAT experience so far. She was about to take inspirations photos and completely bring them to life. I have had design block over what our kitchen should be, so I am grateful to have her in our corner listening to all of my requests for our dream kitchen! **★★★★★ — Richard, Sept. 2023** > Our designer, Brittany Hutt, was amazing to work with. She originally designed our kitchen in April 2020, then COVID got in full swing so we postponed our remodel. > > We stayed in touch with Brittany over the next several years and she was always available and very patient with our questions amid further delays. She helped us put the finishing touches on our design and we FINALLY ordered our cabinets, and hope to have them installed by November. > > Even though we haven’t seen the finished product, we know it will be fantastic because of the faith and trust we have in Brittany. Cabinets.com, you have a star in Brittany Hutt! Highly, highly recommend! **★★★★★ — Lauren C, Sept. 2023** > I loved Working with Brittany Hutt at cabinets.com! She helped me design my kitchen from start to finish. I had her change the design 6 or 7 times and she was more than willing to help and never got frustrated with every little detail i wanted to change! > > I have used brittany 4 times now. I have used her for kitchen renovations, Basement bar cabinets, bathrooms, and office space cabinets! > > Brittany is my Go-To when i need a cabinet project! **★★★★★ — HU-616037660, Sept. 2023** > Brooke Albright was most helpful in the process of designing my kitchen, she was very quick in responding to my many questions as we went through multiple stages of refining the design. I hope the actual cabinets match **★★★★★ — CenterBeam Construction, Sept. 2023** > I have purchased several cabinet packages for clients as well as my own personal kitchen cabinets from cabinets.com and I have always been pleased with the quality of cabinets and service. Leslie always does a great job helping with the cabinet designs. Any time I have had an issue (which happens with cabinets during shipping and install) they have always promptly helped me with any issues. They consistently come out with new offerings and I always get excited when there are new color options. My clients have been happy with their cabinets and I can offer them a package at a more affordable cost. **★★★★★ — Michael Iverson, Sept. 2023** > Complete Kitchen Remodel, including adjacent rooms (entry, great room, dining room, sun room/breakfast room). Cabinets.com took our vision and created a design that exceeded out expectations. We took a 1981 kitchen/breakfast room/wet bar, which we updated (cosmetics) in 1995 when we moved in. 28 years later, we were ready for "our kitchen", with better space utilization, more storage, more work spaces, etc. Our designer, Susan R., walked us through the process. I was my own General Contractor and my subs were able to follow the plans provided to quickly install our dream kitchen. > > We've still got a couple of punch list items, but we have a new, beautiful and functional kitchen. We love it! **★★★★★ — skyler1167, Sept. 2023** > Angela Fitzpatrick and the team at Cabinets.com were so helpful with our order. We’ve used them in the past and they do not disappoint! **★★★★★ — Elizabeth, Sept. 2023** > Absolutely amazing product. Super easy with the designer, had great ideas. Very high end and easy to install. They were very responsive when I had any questions. Customer service was fantastic. **★★★★★ — Susan, Aug. 2023** > I was hesitant about ordering cabinets on line but most of the experience has been positive. Brooke, our designer did a fantastic job and when we found some damage to the cabinets upon arrival, Jocelyn took care of it promptly and efficiently, I couldn't ask for better support and Cabinets.com is lucky to have her. **★★★★★ — HU-126737777, Aug. 2023** > Our daughter ordered cabinets from cabinets.com for their air b&b and were very satisfied, so the next year they ordered some for their new house… our other daughter, after seeing these, ordered some for their house… > Now we have just started installing our own and are very satisfied with the quality and customer service! Jessica, our design helper was patient, courteous, and attentive and Amy, who took over after the order was placed, was the same. We had a couple minor issues that were promptly addressed and corrected… we had a damaged extra shelf we ordered replaced and a cabinet came with the door hinges on the wrong side…they noted it was their mistake and remedied the situation fairly and quickly. It’s no wonder they have so many happy satisfied customers! **★★★★★ — Ken H, July 2023** > I have used Cabinets.com for three projects in our homes. Two were complete kitchens and one was a bathroom remodel. I have used both traditional (framed) and frame-less cabinets. Cabinets.com has a great selection of cabinets on offer and to help with your selection they have design services for free. I have found the services invaluable in making final selections and color choices. > I installed the cabinets and trim myself and the quality has been very good. Delivery has been seamless and everything has fit just the way I expected. > This last kitchen remodel had back to back cabinets (24" deep against 12" deep) on a peninsula and island. All the cabinets were framless. This provided extra depth and counter-space along with additional storage. Two colors were used. The designer selected all the correct trim pieces. **★★★★★ — Carter Harrison, July 2023** > Angela Fitzpatrick was great to work with. She was extremely prompt at replying to our edits and the pricing definitely beat Cabinetstogo.com. Our installer likes working with Cabinets.com as well. We just ordered and haven’t received the cabinets yet but ill post a review after they arrive and are installed. **★★★★★ — Michael Trippi, July 2023** > I have used cabinets.com for numerous kitchens over the past 3+ years and will continue to do so. My niche is custom-built cabinetry and fine woodworking, so I understand what quality in fabrication should look like. I stumbled upon cabinets.com while I was looking to purchase cabinets for my own home during COVID, it was literally the best stumble ever!! I was skeptical at first, how could such quality cabinets be so inexpensive and blow other big name competitors prices away, not to mention include all the fancy pull out trays, soft close features, etc... and delivered directly to my home...…? The service I received was hands down the best part of the experience. Jessica McLeland, the designer that reached out to me is someone who made the entire process so simple. Her ideas and knowledge of just how to use the space wisely and efficiently is truly next level! I have personally dealt with her on every kitchen job since. She is someone I would consider a "kitchen design game changer" and throughout the years, many email chains, new kitchen design after new kitchen design , I now consider her a friend. To sum this up...Jessica and cabinets.com should be your first choice when looking for your dream kitchen! **★ — HU-951936502, July 2023** > They are very cheaply put together. Most of my boxes weren't glued. Read the fine print because they say they won't refund. There is zero consumer protection. **★★★★★ — HU-411880104, June 2023** > We have worked on a couple projects, and they are awesome! Very timely in the turnaround time of a design and come up with good ideas for more difficult design problems. I love the variety they offer in door style, frame, and paint or stain options. Also drawer/door hardware!! Definetly would recommend. **★★★★★ — R.T.Linck, LLC, June 2023** > Cabinets.com was a wonderful company to work with. Our designer, Sara, worked alongside us as we got the kitchen layout completed. She understood our needs and was able to make revisions quickly. Lots and value here with Cabinets.com. **★★★★★ — Carol Kolman, June 2023** > The designer assigned to my project was outstanding. Leslie ensured my measurements were correct, made suggestions and was patient as I took my time making a final decision. > . > . **★★★★★ — HU-538159799, June 2023** > The cabinets are as well made as they are beautiful. My wife wanted a natural finish and cabinets.com was the only company that had what she wanted. Kathleen made the process simple from design to layout. My cabinet installer could not believe they weren’t custom made. The finished product was exactly what we envisioned. > Thanks **★★★★★ — G Shifflett, June 2023** > From the design of our kitchen remodel to the delivery, we are extremely happy with Cabinets.com. The design team helped us include everything we wanted, including a large pantry cabinet. They were patient with our many changes throughout the design process. We loved having a sample door to carry around as we selected other parts of the kitchen. The cabinets arrived well-boxed and on-time. The delivery man could not have been nicer or more helpful. The cabinets themselves are great. We've had them for almost a year and they are holding up perfectly and look terrific. We definitely recommend Cabinets.com. **★★ — La Jolla Studio, June 2023** > They have a great website and design software that you can play with. The designer was also wonderful yo work with in helping us finalize our cabinets. However, once completely delivered to our home and our contractor assemble it. The drawers quality was not good. it feels cheaper than the drawers Ikea, which is a bummer. The wood inside the cabinets just feels cheap and does seem like it's going to hold up well. I also wish they designed the holes for wall cabinet better. I will be looking for cabinets somewhere else next time. I pay $16k for our cabinets and not completely satisfied. **★★★★★ — Shane Brightwell, June 2023** > Cabinets.com was the best choice for purchasing our cabinets. Jessica W. Was a huge help in designing my kitchen and helping me pick the right cabinets for our family. I am a do it your self kind of guy. The blueprints and directions made installation so much easier than I was anticipating. I would recommend Jessica and cabinets.com to anyone remodeling a kitchen. > > Shane B. **★ — HU-253881187, May 2023** > RUN AWAY if you value your sanity or project timeline!! > > Nothing they send is padded. Which means that when they ship these extremely heavy cabinets to you, they will arrive scratched, dented, cracked and, one time, even with a smear of blood on it (which turned out to be a squashed mosquito). > > We were shocked anything made it to us intact and BEGGED them to pad the replacement shipment properly. Customer service, while very friendly, said they couldn’t guarantee that. Which meant the same thing happened again - and again - and again. It took FOUR tries in all and, honestly, the cabinets still aren’t perfect but I’m going on 6 months without a kitchen and I’m totally over it. > > They say everything is made to order in America (a huge reason why we bought these) so each reshipment took a very long time. And documenting the damage each time took hours because you have to upload multiple photos from multiple angles to prove yourself. > > Then they only send a replacement of exactly what’s damaged, which I guess is fair, but again, is more work on you because now you have to replace cabinet doors you weren’t planning on. This created several hours of additional labor. > > I have no idea how they’re still in business or how anyone ever receives anything in good condition given that nothing is ever padded for shipping. It honestly makes me wonder if the business is a front for something else… > > Also their estimates for production time and shipping were totally unreliable (off by weeks!), which made it impossible for our contractors to effectively plan their work. Our contractors were beyond frustrated with us and said they’ve never seen anything like this before. > > These were less expensive than others but when calculating the many hours we spent trying to fix this absolute train wreck and our new gray hairs, I say, save up your money and spare yourself this hazing. **★★★★★ — Distinctive Custom Renovation, May 2023** > I am a cabinet installation professional and thought I would try Cabinets.com. The European Frameless > cabinets arrived extremely well packaged and in great condition. During the install, I discovered I had made an > error when ordering and was faced with a tricky and potentially very costly situation. I contacted Cabinets.com > with my dilemma and spoke with Bill M. Long story short, he went way above and beyond. He provided a solution > which saved me money, time and crucial reputation with my customer. A win-win situation for all. Thank you, > Cabinets.com! **★★★★★ — HU-945580810, May 2023** > This entire experience was first class! First, when it comes to making your house your home, there’s something to be said for being a part of the design of your dream. Cabinets.com has created a free tool (and high quality), for you to be able to take the time you need, and play around with different layouts and plans, to visualize this important space on your home. And then, when you feel you’ve got it where you want it, they team you up with one of their designers, who then moves it into a higher level of design software and accuracy, and they button up all of the details, and provide you with amazing renderings of the project and your quote. We were partnered up with Holly Klein, and she was amazing. She looked at our plans, had a couple conversations with us, made some recommendations, and lead us through an amazing experience. After we locked down our kitchen design, we decided to completely change 1/2 of the kitchen, and she quickly made some adjustments for us, and presented us with a new plan, and renderings. > > I was concerned the products wouldn’t handle shipping, and we were going to have to deal with subpar quality after the shipping (& we are in MN & this was being shipped in December, sub-zero temperatures). We weren’t able to unpack every box upon delivery, and that concerned us, but their receiving instructions are very clear, and they back the quality of their product. The packaging and handling was legit. We had a few items that had the smallest structural or cosmetic issue, and Holly connected me with Gayle (Customer Service Specialist), and she went out of her way to make sure any issue was resolved. Cabinets.com gives you a custom cabinet design and quality, and invites you into the design process! I highly recommend, and have encouraged our contractor to become a partner with them, as they were also very impressed with the quality of the cabinets. Top notch hardware, real wood build, and custom built for your needs!!! Thank you Holly Klein & cabinets.com!!! > > Robb & Sara **★★★★★ — HU-892626299, May 2023** > I worked with Suzanne Rovira back in 2021 when we originally designed our kitchen. We currently decided to add additional cabinets to one of our kitchen walls and without hesitation I emailed Suzanne for her expertise. We had the best experience with her then and I know she’s the right person for the job. She’s knowledgeable, creative, responsive, respectful, polite and gets the job done. **★★★★★ — HU-366821416, May 2023** > Not only is their free design software amazing, but their customer service is even better, especially Sara M. who was my design and sales rep. She was accommodating, quick to respond, listened to my questions and feedback, and helped me craft an amazing design for my client!! **★★★★★ — HU-788879660, May 2023** > We are ordering two complete homes worth of kitchens, vanities, and wet bars. Brooke has been a great partner in our design process. She was assigned to us a couple of days after we clicked "submit" in the online design tool. I wish I had submitted earlier. She is terribly well organized and prompt in her responses to our questions. She is very knowledgeable about Cabinets' offerings and product nuances. Brooke is the type of rare person who will read your emails to the point where she asks for clarity in those cases where a small typo might change the design or a client's understanding. I'm looking forward to seeing the quality of our cabinets when they arrive, but at this point we have been psyched with Brooke's service and the overall Cabinets.com experience. **★★★★★ — William Lindemann, May 2023** > We could not be happier with our Cabinets.com kitchen. A complete kitchen remodel can be a daunting process, especially as a diy project. The foundation of any great kitchen is its cabinets and how they fit together; sturdy, square, level, and plumb. Without superior layout and design, and well crafted cabinets, the project can be a nightmare. This is my second out to the studs kitchen project. The first had mediocre design work from a box store cabinet department. This time I researched excellent design, feature selections and craftsmanship. Cabinets.com came through for me. > > Holly Klein was our dream designer and she did not let us down. From the beginning Holly asked all the right preplanning questions. We had several iterations of the basic design concept until we finalized our vision. Anomalies in the 50+ year old wall and ceiling structure accounted for some tough design issues. Holly was thorough, quick to turn around revisions, and both courteous and professional. > > All the cabinets arrived well packed and out of 12 cartons, one cabinet and one end panel had been damaged in shipment and were immediately reported then quickly replaced. The construction quality is excellent; from the materials and the square, solid construction of the boxes to the fit of the doors and drawers. The finish is beautiful and durable (still after 9 months)! After extensive plumbing and electrical work, the cabinets went together easily and fit perfectly. **★★★★★ — HU-658709258, May 2023** > Thrilled with how easy it was to work with the designer (Holly Klein was mine) and layout what ideas I had in my head. Holly knew exactly how to make adjustments where needed so that every inch was maximized for efficiency and visually looked stunning. The high quality of the cabinets combined with the design, and wonderful customer service (thank you team lead Samantha for being awesome!) makes choosing Cabinets.com a no-brainer for your job. Don’t wait your money elsewhere! **★★★★★ — Bill Moore, May 2023** > We had a wonderful experience working with Jessica Waters who was our designer at Cabinets.com. Jessica was extremely responsive to all of our questions, listened to what we wanted to accomplish and demonstrated an incredible amount of creativity and knowledge in developing our kitchen design. We area waiting the delivery of our cabinets, but our experience with Jessica leaves us highly confident that we will be extremely happy with our new kitchen! **★★★★★ — Pat Hurley, May 2023** > Cabinets.com and more specifically Brittany are wonderful to work with. I am a general contractor with over 40 years of experience installing kitchens and baths. We have been using Cabinets.com for a few years now and the experience has been amazing. The company provides the designers an excellent set of tools to show my customers a 3D rendering of their future kitchen. Brittany has been excellent with her designs but more importantly, she is prompt with responses and always has a friendly reply to my or my customers numerous questions. **★★★★★ — Mary Webber O'Malley, May 2023** > We are 120% satisfied with our cabinets! Cabinets.com was so easy to work with. We got our samples really quickly, and Jessica Waters incorporated all of my ideas into her design. Our cabinets arrived right in time and the delivery process was seamless. The quality of the cabinets is fantastic. We had one small issue with one of the cabinets which was resolved immediately. We will never use another company and have been recommending you to everyone. **★★★★★ — julie3712, May 2023** > I've now worked with Brittany at Cabinets.com three times (and working on a 4th project!) and I give her top marks for every one. She's a whiz at space planning and has more than once come up with a design solution I would have never arrived at on my own. > > She's so easy to work with and very responsive. Changes don't seem to fluster her either. I plan to continue using her and cabinets.com in the future as their products are gorgeous and they take great care in packing and shipping orders. > > I highly recommend Brittany for any project. **★★★★★ — HU-848224219, May 2023** > Love working with Brooke, she helps bring the kitchens we remodel to life. She is great to work with, easy to communicate with and extremely efficient. Highly suggest her and Cabinets.com! **★★★★ — Deuce Homes, May 2023** > I loved working with Cabinets.com. My Cabinets came right at the expected time line. A few of them came cracked but cabinets.com was quick to send a replacement. My designer Suzanne Rovira was great, she went above and beyond with answering the many questions I had. Overall I enjoyed my experience with Cabinets.com. I gave them a 4 in lieu of a 5 because they won’t allow any accommodations, even when the cabinets are damaged. > (For instance I ordered a 15wide wall tower with 12in depth, but I noticed that I could use 15in depth instead. This particular cabinet came damaged, they refused to all me to pay the difference for the new cabinet with changed depth, even though they had to send a brand new cabinet.) **★★★★★ — Rosemary Boersma, May 2023** > We’ve used Cabinets.com on two separate bathroom projects and plan to use them when we redo the kitchen next year. Suzanne Rovira is our designer and she’s awesome, so responsive and patient until the end! **★★★★★ — Jessica Martz, April 2023** > Drew was so helpful throughout the whole process. He made multiple edits and made sure everything was correct with our measurements and finishes. Delivered the plans on time to take advantage of a savings promotion. Samples of the cabinets really helped select the correct finishes and are high quality. Can't wait to see them installed! **★ — Angela Geraci, March 2023** > Placed a very large order for kitchen and laundry room cabinets. They were delivered and 90% of the cabinets were badly damaged, missing paint, or all together missing cabinets from the order. Customer service is unacceptable. They are not replacing the cabinets.They expect us to keep the door/drawer fronts that are not damaged and they are sending the replacement box cabinets and expect us to reassemble the cabinets. We purchased fully assembled cabinets. They should replace the entire cabinet or send someone to reassemble if they want to mix match the replacement with some salvageable door fronts. I'm worried the dye lots in the paint won't match. They also refuse to refund the extra shipping/storage fees when they arrived damaged and were not properly stored in a safe and climate controlled environment. Do not order from this company. **★ — Greg Roe, March 2023** > We ordered cabinets that were damaged during shipping, and instead of replacing the damaged parts they sent us the parts and expect us to do the repairs, which we cannot do without damaging them. **★★★★★ — Travel Hero, March 2023** > Ordering cabinets online was a fairly terrifying decision to make. First of all, I am completely inexperienced in all things home improvement- and secondly, we are just humble middle-class people who have to carefully budget for every purchase we make. It took us more than a decade to save for this kitchen remodel and I felt that if I made the wrong choices, the failures would haunt me for the next two decades. > > I went to Home Depot and got a quote from their kitchen designer for their mid-level and low level pre-assembled cabinets without installation. I went to multiple Ready To Assemble cabinet websites looking for “deals” that would make it worthwhile for the torture my husband would experience while having to assemble everything “ikea style”. I even forced my husband to watch numerous YouTube videos about how he could just make them all himself with a krieg jig and some great paint! My poor husband. I was just about to buy the RTA Cabinets from this nice woman in Alabama over Thanksgiving weekend, when an ad popped into my search for Cabinets.com > > At first glance, I really couldn’t tell much difference between these online cabinets versus the Home Depot Pre Assembled cabinets, except the huge price difference! But, I started to look at the bracing, the cabinet hinges, the drawer slides, the face construction materials and it was obvious that these cabinets were in a class way above those Home Depot cabinets- at least if they arrived in good condition as promised. If you look closely at people’s photos of the other RTA cabinets and HD- you notice right away that Cabinets.com braces their cabinets in the front and back all the way across. A lot of the others use these little corner plastic pieces. You aren’t going to find plastic anywhere on these cabinets except the soft close drawer mechanism- which is the best in the industry according to multiple reviews. The other thing I noticed is that the upper cabinets on a lot of these RTA and HD Cabinets have unfinished bottoms- which granted, you don’t see the bottoms much- but if you do a full height backsplash like I did- that little ¾ inch plywood “foot” on the edges of the cabinets is going to be a hassle. The other thing I noticed about the HD cabinets is that they use those old glides that are flimsy and you end up having them start slipping off the tracks after the first few years of use. > > I cried accidentally when I came home last weekend and suddenly saw my kitchen in it’s fullness. I had already been seeing it, of course. But, I think the reason the tears came up was because I could never have allowed myself to dream of remodeling my kitchen. Cabinets.com made it possible for me to not only have a remodeled kitchen- but one that is truly beautiful and I can be proud of for years to come. I will always be grateful. Ordering cabinets online was terrifying at one point- but after this experience, I feel totally confident in telling all my friends to do it! **★★★★★ — Barbara, March 2023** > I am a hundred percent satisfied with the quality of the cabinets as well as the service from the company. > I chose the high gloss sage. It makes quite a statement. > The design service was excellent from beginning to end. I wouldn't hesitate to use them. **★★★★★ — ehaydenbuilders, Feb. 2023** > As a general building contractor and a Dad, I was planning a kitchen remodel for my son’s 1917 craftsman house in Portland Oregon. > I had the good fortune of coming across Cabinets.com and specifically designer Sara Maryanski. > Her competence, courtesy and service made the process a pleasure. > Through 3 redesigns, each with 3D elevations, she helped develop a great plan. > Thanks Sara. I’d work with you again in a heartbeat. > -Eugene Hayden **★★★★★ — HU-886296999, Jan. 2023** > Jessica Tindall was my designer for my full kitchen cabinet remodel from the start till the ordering she worked diligently with puzzling my kitchen arrangement the way I invisioned the finished look. Pics and more to come after my shipment has been received and installed. Look out and stay tuned for more content. **★★★★★ — Tom Tynan, Jan. 2023** > I was using the 3D tool early on our kitchen remodel project just to get a feel for the scope of it and if I wanted to do it or not. I had a question about one of their products so sent them a note and instead of a direct reply I was told a designer had been assigned to me. I was a little uneasy with it as I did not want to waste someones time if I was not going to even do it. So Sara was assigned to me and she took my rev.0 disaster and she patiently worked with me through 5 revisions and the final design product looks awesome. This took almost 2 months with getting samples to decide on model and color and then my wife wanting different things. My wife was not really into this either until I showed her the first design. Sara was timely with updates, gave great advise, kept me informed on promotional offers, was very open about the quality of their products and never pushed me on committing to anything. Now we are all in and lining things up to execute this project. **★★★★★ — Skelly Wingard, Jan. 2023** > I highly recommend cabinets.com. Everything from being sent the samples, through the final design process has been seamless. The product is beautiful and the employees have been fantastic. I especially want to thank our personal designer Sara, who has been incredible throughout the entire process she is patient, professional, and a dream to work with. We have our dream kitchen and bathroom, and we couldn’t thank this company enough! **★★★★★ — Robert Drake, Dec. 2022** > Angela was friendly, prompt, and extremely helpful! Very pleased with the designs they made for my new kitchen. Couldn't be happier with the service. **★★★★★ — John, Dec. 2022** > The online design tool was very easy to use and the customer service was top notch. Sarah was just a joy to work with and very patient with all my questions and concerns. Highly recommended! **★★★★★ — Konstantin, Nov. 2022** > Great designer Suzanne Rovira. Good overall service. Easy to use website. Hope that cabinets also will be of high quality. **★★★★ — Christina Lowman, Nov. 2022** > We are very pleased with our new kitchen cabinets. They are made from gorgeous wood and manufactured with precision and care. As do-it-yourselfers, we spent a lot of time planning, measuring and designing our kitchen remodel. Cabinets.com was perfect for us. We got just what we wanted. **★★★★★ — PRP Properties, Nov. 2022** > We rehab homes in St. Louis, MO and have used Cabinets.com many times. We appreciate that all cabinets are customizable (width & depth), so we can create custom kitchens, but without the custom kitchen budget. The color selection is beautiful, too (including their two new colors-Soft Beige & Thunder Gray). The quality of the cabinets is better than we've seen with other cabinet manufacturers-it's surprisingly hard to get plywood box construction in cabinets and Cabinets.com has this! But really, our designer Cally is what keeps us coming back over & over to this company. She is so knowledgeable about kitchen design and we trust her implicitly to turn our blank canvas into a gorgeous kitchen for our future buyers. **★★★★★ — Sarah Cole, Nov. 2022** > Cabinets.com was an excellent company to work with! They have so many options of cabinet colors, styles and sizes to choose from and the quality of the cabinets are great. My designer Suzanne Rovira was awesome! She was helpful, patient and came up with great ideas and designs for my kitchen. She created an awesome computer design of my kitchen so I could visualize exactly what it would look like — all with no obligation to purchase the cabinets. The end result was beautiful! I would highly recommend cabinets.com and designer Suzanne Rovira if you’re looking for great quality cabinets at a great price! **★★★★★ — HU-819759048, Nov. 2022** > We just ordered our cabinets and are excited to see the final product! It was a pleasure working with Angela Fitzpatrick! She nailed our design from the start and brought our vision to life! Couldn’t be more pleased. **★★★★★ — Robert Miller, Nov. 2022** > The first point of contact was the designer Candice Whitley, who over the length of the project was a tremendous help. She is spot on with her suggestions, knowledge and follow thru. If I could give 10 stars to her I would. The cabinets are very good quality and the price is competitive with the big box stores, but you get the help of your designer at cabinets.com. **★★★★★ — Dominika Grandlienard, Oct. 2022** > We just ordered our cabinets and are looking forward to seeing them in action in our house renovation. Working with Suzanne Rovira, our FREE designer, has been a dream. She was respectful of my ideas for my kitchen and stuck to my plans, unlike other companies who changed the entire kitchen layout/design. I’m so pleased with her promptness and patience to changes as we finalized the order. I will update my review with photos when we receive our order! **★★★★★ — Amanda Morehouse, Oct. 2022** > We worked with Suzanne R. at Cabinets.com as our free designer on a full kitchen plus two built in cabinets. She was amazing! The cabinets are incredible quality and we got a great deal as compared to a box store. We got the Springfield Maple Storm. They are hand painted with two tones and look like a water color painting! Soft close drawers standard, rollouts for tall cabinets. They are real wood and plywood. My contractor says these are the best cabinets that he has ever worked with. Order from Cabinets.com!! **★★★★ — HU-82123287, Sept. 2022** > My cabinets arrived! Color is great. Condition on all but two are great. Be aware! Cabinet doors and drawers are EASY to adjust. Upon opening they did not look level or evenly spaced. After Bryan and Amy with Customer Care sent me videos, I used a phillips head and 5 minutes to prove to myself they could be adjusted. The contractor laughed at me, "of course they are not even until after the counter is installed. We remove doors for installation anyway." ALSO BE AWARE... Shipping is a risk. We forgot that shipping and handling could break our cabinets. Again, Amy and Bryan to the rescue. Amy quickly sent a Claim Form and I spoke with Bryan over the phone. Simple, straight forward process. Easy to work with Cabinets.com. Thanks to your team! **★★★★★ — Dominick H, Aug. 2022** > Jessica Waters did a great job commandeering and entire-house-install. She made thoughtful recommendations and was just as available after the product arrived for adjustments and questions. Elite customer service! **★★★★★ — HU-363675716, Aug. 2022** > I haven't received my cabinets yet, so my review is based on what I have experienced to date. I am not a designer, but know what I like and don't like. I selected to have a designer help me with my cabinets. My designer was Jessica Waters. She was amazing. We are building a barndominium and so we had several last minute changes that Jessica stepped right in and offered suggestions, etc. Jessica was great to work with and she produced exactly what I envisioned for our new home. The cabinets will be in next week and I can't wait to send pics of the finished product. Thank you, Jessica, for your patience and expertise! You are da bomb! **★★★★★ — HU-585559418, Aug. 2022** > Ive used Cabinets.com for a few projects. Great product and amazing designs by Jessica Waters everytime. She kills it. **★★★★★ — d8221sll, Aug. 2022** > Jessica Waters our designer was great to work with. She was accurate with our first design of kitchen and made the process easy and fast. **★★★★★ — HU-905614801, Aug. 2022** > I had the BEST experience working with our designer, Jessica Waters. She was super accommodating of all of the inspiration pictures I sent her. She brought my kitchen vision to life! I will definitely be coming back when we are ready to upgrade our bathrooms. We also got several quotes from other cabinet companies and this was the best price (by thousands of dollars). **★★★★★ — DAVID HUMPHREY CONTRACTING, Aug. 2022** > As I await the arrival of the cabinets my clients ordered through Cabinets.com I have to say, in an era of "take it or leave it" customer service, this company understands the importance of excellent customer service! I am a Licensed General Contractor and my experience involves two specific members who have made this an outstanding process since my clients first discovered them online. Brooke Albright is our designer and she helped my clients bring their kitchen vision to life. Friendly, responsive and knowledgeable, her input and interactions with myself and my clients set the standard for professionals in the customer service industry. Tiffany Montesino also gets a BIG shout-out for helping solve what could have potentially been a logistics nightmare. Tiffany and Brooke worked together to make this experience top notch so far. This is my first experience with Cabinets.com and if the cabinets match their customer service, it won't be my last! **★★★★★ — Beyouty Brand Living, Inc., Aug. 2022** > This is my fourth kitchen I helped design for a contractor and his clients using cabinets.com with the help of their designer Jessica T. It turned out simply amazing and the client just loves their new kitchen. I named it the "Creamy Cappuccino" Kitchen for it's Classic, Creamy, Cozy Style. The client chose Antique White in Colonial II door style and wanted a Peninsula Design, Refrigerator/Microwave/Appliance Nook/Pantry Wall and Mini Beverage Unit. Jessica T. has been amazing to work with; taking and listening to all the information, details, measurements, and drawings I send her way to help create the perfect kitchens along with any expert suggestions/solutions she has for the space. Cabinets.com has been wonderful with such great quality cabinets with many door styles, paint and stain colors to choose from along with their design service to create beautiful, dream kitchens/baths at a great price. **★★★★★ — HU-419855009, Aug. 2022** > I was drawn to cabinets.com by the amount of design choices, colors and ability to customise. All this for a fair price. Our designer Jessica was very helpful and the customer service responsive and friendly ( after some transportation damage had occurred). > We’re very happy with our new laundry room and custom build-ins **★★ — HU-174227401, July 2022** > I ordered a full kitchen and used their design services. I liked their service and styles, but ultimately I was happier with cheaper ready-to-assemble cabinets I purchased in the past. The shipping was on schedule and packaged well. My concerns: their designer prepared the full plan and forgot a spacer so when it came time to install the doors would not open properly and we had to make changes on the fly - their response was just "oops!" They use a plastic edging on the frameless cabinets and literally the first time I used my stove the edging on the cabinets nearby started to deform (it's installed to their design, 18" above the counter.) The doors have a nice finish but they don't all have square corners - oddly some look like they are sloppily sanded and don't match. The pantry shelves only have 4 supports and were cut slightly too narrow so they don't feel secure. My biggest disappointment is that I paid extra for "finished sides" on the frameless cabinets and they don't match the cabinet doors well at all, they have a weird green tinge/different texture and look no different than the "unfinished" sides - they told me this was due to natural variations in the wood but that's not it. In the end I have a new kitchen and I like that it was made in the US but again it just didn't feel worth the price I paid. **Comment from Cabinets.com:** > Hi HU-174227401- We're so sorry to hear about the issues with your order; unfortunately, we are unable to assist without more information. Please message us your order number (or email to customerservice@cabinets.com) so we can look into this as soon as possible. **★★★★★ — HU-245176941, June 2022** > This review is about the customer service we have received from Cabinets.com > We have received our cabinets but have not installed them yet, I will post another review when we do. > > We have waited years to re-do our kitchen. We wanted to pay all cash and not have a lot of debt from a remodel. We researched cabinet companies and also shopped locally. We chose cabinets.com and are so happy that we did. The website is pretty easy to navigate and use and we love the design tool as you can really SEE what your kitchen will look like. > > Along the way, we of course had questions and were lucky enough to work with Leslie Shimasaki. Leslie was so responsive to emails and phone calls, very immediate in her replies. When my husband and I realized we had made a mistake in measuring and ordered a wrong size, Leslie was very good at thinking outside the box and problem solving, providing us with a good solution. Ordering such an expensive product online can be scary but she was there every step of the way prior to us "pulling the trigger" and buying. We felt completely comfortable and confident with our purchase. > > We were pleasantly surprised, our cabinets arrived WEEKS EARLY. No shipping delays or "supply chain issues" here. You always wonder if there are going to be delays when ordering custom products such as these. > > We will be telling anyone we know in the market for cabinets or contemplating a kitchen remodel about Cabinets.com **★ — Mark Tassoni, June 2022** > Recently received damaged cabinets (some from shipping) that were poorly packed. But the workmanship is so sub par. Looks like these were built super fast with no quality control at all. Atrocious. > > Is this a "get what you pay for" company? The head of customer service (Bryan) is super helpful, but told me that these cabinets go through a rigorous quality check. there is no way this happened on our order of 13 kitchen cabinets. Completely ruined our summer plans to renovate our kitchen. > > All they offered was to replace the damage, but what could possibly be different on the replacements? > > You would think that considering the poor quality that they would at least ship a small vile of touch up paint. > > So bummed. Based on al the reviews here, am I in the minority? **★★★★★ — HU-893896268, June 2022** > When preparing to redesign our kitchen, our contractor suggested that we outreach Brooke Albright at cabinets.com. With Brooke’s amazing designing skills and guidance, we selected quality kitchen cabinets suited for our kitchen. Brooke was so patient, accommodating, concerned about the smallest details and willing to modify the kitchen design, multiple times due to changes we requested. Brooke never complained and was always extremely pleasant when we communicated. Brooke, rest assure if I know anyone looking for cabinets, I will not hesitate to refer them to you. You are amazing, and we are glad our paths crossed. Thank you, Brooke, for making this process a pleasurable experience. > > Best designer ever. > > Gregory & Cynthia Fortune **★★★★★ — J.L. Spicer Interior Design, May 2022** > Ashlee Boyer was AMAZING! I am an Interior Designer and I this is for my own kitchen. I have the utmost respect for Kitchen Designers and while I have expertise in overall design, they are are true masters when it comes to the nuts and bolts of how a kitchen is put together and making sure it functions seamlessly. Ashlee has been so patient with my changes, and design input. She helped me come up with ways to make it look really custom and pushed back on some of my ideas in a respectful way which I appreciate, instead of just agreeing with me. She never once made me feel bad for missing information or changing things. I am so excited to get this kitchen installed!! > \*Rating on Customer Service and Ordering Experience since I just placed my order yesterday. -I'll post an update after installation. **★★★★★ — Ileana Payne, May 2022** > We are in the middle of a kitchen reno and have decided to take a leap of faith and use cabinets.com for our cabinets. Our designer Danny Walser has been excellent! This project was supposed to take place last year but got pushed back & Danny still answered every single one of my emails making changes to cabinets & designs. We are trying to maximize space in a small kitchen and only cabinets.com was able to to everything we wanted as far as design. We have not yet received the cabinets, but the ordering/design phase has gone very smoothly thanks to Danny! **★★★★★ — joelmccuistion, May 2022** > My designer Cally Hendrick was awesome! > She came up with A rendering super quick it was gorgeous and allowed me to make changes that I couldn’t visualize in my mind but once she penciled them out I could see clearly. I haven’t received the cabinets yet but I am eager based on all the great reviews **★★★★★ — HU-185682574, May 2022** > Just ordered bright white Shaker II cabinets which should arrive in 8-10 weeks. I wanted to leave feedback for Danny Walser who helped me through the process with his initial design and a few adjustments along the way. He was absolutely the best with his designs and follow-ups. Based on the design and order process, I would definitely go this route again. Thanks Danny! **★★★★★ — Nancy Nelson, May 2022** > Working with Danny Walser was the best experience! He was a pleasure to work with. Super accommodating and quick to provide revisions and input. I can’t wait to see the end result. **★★★★★ — Lori Reynolds, May 2022** > I have been working with Cally for the past two months on my new kitchen design. Admittedly, I am nervous about the idea of making such a huge and important purchase online, but after working with 4 different designers and product lines, Cally and Cabinets.com have been \#1 in every category (door style, size and accessory options, quality of door sample, and outstanding customer service), so I'm going for it! ps. I also found the production video on the website super helfpul to get a sense of the quality craftsmanship that goes into building the cabinets. As for Cally... she was SO patient with me throughout the whole process. She took care of every change and request (and they were plentiful!), she was super insightful, and extremely timely. Thank you Cally! Can't wait to get the cabinets, and will write a follow up review when I do! **★★★★★ — sevanallen, May 2022** > Danny W. was great and he helped me think through several different designs. His years of experience planning kitchens was invaluable. Together we were able to finalize the design and I ordered the cabinets. **★★★★★ — Sandy C, May 2022** > I worked with Designer Danny Walser to renovate my kitchen and laundry. He was great to work with. Sent me pics and detailed plans by email, after I sent measurements and pics of spaces. We went through 3 design plans and I talked to him by phone before I was ready to purchase my cabinets. He was helpful, courteous, and patient. I can’t wait to get the cabinets and replace this 55 year old kitchen to one that is more functional and beautiful. Thanks to Danny and Cabinets.com for making a stressful project fun and easy. **★★★★★ — HU-73680537, April 2022** > I am so so pleased with the whole cabinet buying process. Our designer, Ashlee Boyer is AMAZING and did everything and more I asked for. Not only did she do it, but in such a timely, respectable manner. She was more than willing to work with me on measurement adjustments and try multiple options until we were 100% happy with the layout, color, and feel of the kitchen. Not to mention the prices were unmatched! **★★★★ — HU-654585864, April 2022** > I am happy with my experience with Cabinets.com so far, however, I have not yet received my cabinets. My parents recently completed a kitchen reno with the same cabinets and they are very happy with the quality (as am I). Brooke (designer) was very patient with my multiple requests for revisions. I think it would have been a better process if I knew exactly what I wanted prior to engaging with a designer. In my mind I thought I could bounce some layout ideas off of my designer, however, I think things ended up working best when I finally knew exactly what I wanted and I could ask the designer to help me configure cabinets in such a fashion for my dimensions. So far I am happy but will await receiving the cabinets and using them with our large and busy family before making a final review. **★★★★★ — Angel Diaz, April 2022** > Hello, > > I never really wanted on purchasing cabinets through the internet, I thought it would be too complication and might buy the incorrect size cabinets. But with Brooke's help, it was simple and quick. She was very helpful and patient and professional through the whole process. > Thanks again Brooke, and to the Cabinets.com team. > > Angel Diaz **★★★★★ — IDI, April 2022** > 3 -peat customer!!! I chose Cabinets.com because I don't have time or money to waste on inferior products or service. Cabinets.com can't be beat. I've ordered a full kitchen, two bath vanities and recently ordered 2nd full kitchen. Quality is outstanding and service is second to none! **★★★★★ — D&D Remodeling, April 2022** > I'm a remodeling contractor in Denver and almost exclusively use Cabinets.com for all of our semi-custom kitchen and bathroom projects. The quality and cost of the cabinets are hard to beat unless you go completely custom and the delivery lead-times are unmatched. We've also worked in coordination with Holly, one of the in house designers, to fine tune each design to meet our clients preferences. I would highly recommend Cabinets.com to anyone looking to upgrade their kitchen without spending a fortune on custom cabinets. **★★★★★ — HU-39544384, April 2022** > We just placed an order with Cabinets.com and we cannot wait to get receive them. I highly recommend working with a designer--we worked with Ashlee Boyer and she was fantastic! I had my cabinets in my cart--thinking I could just order them myself, but when we asked for a designer, Ashlee thought about things I did not. She was very prompt with getting back to us, and listened to what I wanted as well as sharing some of her feedback. We are hoping to redo the kitchen in the future and we will definitely be contacting Ashlee for help. **★★★★★ — agi11, April 2022** > I had the pleasure of working w/ designer Suzanne R. > She designed cabinet placement for my kitchen, family room and office area… price tag was a little more than what I wanted to spend and she helped me plan the kitchen of my dreams within budget. > I am a very fussy perfectionist and she would tweak things to make this plan work in style and most importantly in function as I wanted the kitchen to work for me and facilitate my movement when working there. She helped me to figure out my needs wants and can’t live without items. She was prompt, listened and made suggestions… she was terrific and I highly recommend her. > My cabinets have not yet arrived so I cannot review their quality and condition. **★★★★★ — HU-88168182, April 2022** > Ashlee Boyer with Cabinets.com is awesome. She is very knowledgeable on how to design a kitchen. She is prompt on getting the design done and answering all my questions in a timely matter, I would recommend her to anyone. Thank you Ashlee! **★★★★★ — Lizzie Werner, April 2022** > Cabinets.com has been who we use over and over again as a builder. Ashlee Boyer is the best and always available to answer any questions we may have! The cabinets are always flawless and the customer service is excellent! **★★★★★ — HU-588445066, April 2022** > I worked with Designer Brooke Albright on my project. We remodeled our whole home, and she was amazing! She assisted me with designing the kitchen, laundry room and bathrooms! Even when I needed some changes and added some things she was right there to help! I would highly recommend Brooke for all your design needs! Love Cabinets.com and Brooke Albright made the experience smooth and perfect! **★★★★★ — james savarese, April 2022** > I was going to remodel my kitchen 2 years ago and was assigned a designer Suzanne .We did start the process but with the pandemic we put the kitchen on hold.I reached out to Suzanne again and she had my layout still in the system,of course we changed the design the colors and configuration,Suzanne said no problem not a big deal,of course three different cabinet changes later and three different layouts she didn’t seem bothered by our inability to make a decision.Instead offered us many options and suggestions to get the perfect layout for our house,Suzanne had the patience of a saint,loved working with a truly caring professional can only hope the rest of the project goes this well. **★★★★★ — Valerio Construction, April 2022** > Suzanne has been so helpful with the design process on many kitchens and bathroom jobs for me. We are very pleased with the company and the quality of the cabinets. Definitely recommend! **★★★★ — Karen Cheung, April 2022** > We're in the middle of a cabinets.com.order and have not received our cabinets but wanted to share our experience with their website, designer and checkout. > > The website is quite easy to navigate and I really appreciate the transparency of it all - being able to see what is available and selecting items myself. This was a pain point for me as a designer myself that I had to go through other designers at other suppliers and sometimes getting a totally different layout or design than what I had turned in. That said, I am not a kitchen designer and still wanted to check in/collaborate with one. We worked with Suzanne Rovira. She was great. We started the process with us turning in a design document that contained some images of the site, a plan of how we wanted the kitchen and some notes/images describing our desired design (two tone). We got an email from the design manager who then assigned us to Suzanne. She came back with a design and quote in 2 days. Great turnaround. The price was a shocker as we had tested an assumed version ourselves. Her design came out 2k more than anticipated. Upon detailed review, there were some custom depth adjustments and some mouldings, which explained some of the difference. We then went back and explained the idea of using wall cabinets instead of a custom base. There was some back and forth with the design with her offering her expertise and recommendations. We may not have agreed on everything but she was very accommodating and also firm with other items that she felt was better for us. > > In the end, we received a design that we felt comfortable with - added to cart and reviewed further. There's some custom painted sides that we felt we could live without so we made some adjustments in the interest of keeping the budget at a more comfortable level. Glad we did, coz there was sales tax at the end. Oh, and we ordered and received cabinet color samples prior to the purchase, which I highly recommend. The wood stains were very different in person vs the image online. > > Now we are 2 weeks into the wait since turning in our order. Shopping with cabinets.com has been good so far so we are looking forward to seeing the cabinets arrive. **★★★★★ — jennieleepace, April 2022** > skeptical at first about designing a kitchen online but cabinets.com has all of the tools and resources to help you create your vision. The designer was able to produce the plan in a short period of time. The purchasing process was easy **★★★★★ — HU-877432297, April 2022** > I've worked with Suzanne, one of their in-house designers, on 2 projects now, and I am really happy with her service. For one project I bought navy blue lower cabinets to flank my fireplace, and now I am working on revamping my pantry with maple alabaster cabinets. People are amazed when I say I bought them online. **★★★★★ — TRT Construction, LLC, April 2022** > Very high quality made cabinets. We build $250,000 to $700,000 price range houses and these cabinets are custom made with lower prices. Holly Klein is my designer. She is awesome to work with. Very detailed oriented and has great suggestions to add to design of the kitchen, bath or pantry. Highly recommend using cabinets.com for your one stop shop needs for cabinets. > Tami Jones, TRT Construction, LLC **★★★★★ — HU-198004295, April 2022** > My sister ordered cabinets from cabinets.com, and they were beautiful! So I ordered cabinets from them, and they are gorgeous! And TODAY another sister ordered cabinets from them. What does that tell you?!? They are quality, quality, QUALITY! Design staff was so helpful! My only suggestion is that you buy pegs that hold the shelves from a local hardware store. The ones that came with our cupboards break easily. Also, I hope they decide to sell handles and predrill holes. Finding handles and drilling the holes were time consuming. I highly recommend cabinets.com! **★★★★★ — HU-956782012, April 2022** > 100% recommend Cabinets.com Every aspect of the deal was great Thanks, Kitchen remodel came up very nice and good quality. **★★★★★ — HU-960507766, April 2022** > Took a chance with ordering cabinets from an online store and couldn’t be happier. Cabinets.com offered so many cabinet styles, colors, and size options that I was able to get exactly what I wanted for a fraction of the cost of a big box store and at a higher cabinet quality (no cheap particle board on these cabinets). Worked with Jessica Waters for my design consult and she was amazing. The renderings she send were fantastic. It was like I was in the room before the project even started. She offered great ideas and suggestions and improved the layout I originally came up with and had a finished plan in less than two days. Added all the bells and whistles I needed to to get that polished look and sent me a link to the shopping cart so all I had to do was hit purchase when I was ready to buy. **★ — Dale Herman, March 2022** > Update: 03/24/2022 > Customer service agreed that the cabinet should be replaced. My concern is that on further inspection, there does not appear to be any or extremely small amount of glue in the joints. I am glad the package was jarred or else the cabinet would have failed in usage with this lack of gluing. > > > Product arrived in literal pieces. Not a single seam was left intact. The worst packing I have ever seen on something relatively prone to shipping damage. **★★★★★ — jsv19, March 2022** > Greg Flassig at Cabinets.com was a pleasure to work with! We just ordered a 9’ Master Bathroom Vanity that he put together for us. He responded quickly to our requests for changes and was very helpful in suggesting ideas and solutions to our concern for storage. He answered our many questions and put our minds at ease. He sent computer drawings of different layouts which helped us visualize our potential designs both with towers and without. After several emails back and forth, we had a three-way phone conversation to clarify and finalize the design and the estimate. This was very helpful as well. We are excited to receive the finished product and see it installed! We highly recommend Greg and are very pleased with our experience with Cabinets.com so far. **★ — mk 82, Feb. 2022** > I purchased bathroom vanity cabinets just to see if these cabinets would be suitable for a kitchen remodel. This cabinets are just builder grade. They could be better. The outstanding problem is lack of any quality control. > > Box assembly - Even though CNC cut boxes will be assembled not square and components of the box just slapped and stapled together even if they don't fit correctly. > False Drawer Fronts - Don't align with with real drawers. If the cabinet has false drawer fronts the plastic clips they use make the false drawer front flush with the frame. The drawers are not flush with the cabinet frame. The cabinet looks odd and not professional (cheap) with the difference. > Drawer Fronts - If installed wrong they will just redrill leaving drill holes. Looks bad. > Paint Runs and exposed Glue. > Drawer Boxes - Location Pin holes for the Blum Slides are not drilled correctly. The slide rails have to be twisted to get the the drawer boxes to seat. Once the cabinet is installed good luck on getting the drawers back in. > Painting over tape and just pulling the tape off (supposed to be a finished surface). > > Shipping in addition - They could do a better job of stabilizing drawers. They put these foam blocks in but the blocks will fall out during transport. Cabinets are shipped on their sides and the drawers will get racked. > > I could keep on going but limited space here. > > I don't recommend these cabinets for the price point. **Comment from Cabinets.com:** > Hi mk 82- We're so sorry to hear about the issues with your order; unfortunately, we are unable to assist without more information. Please message us your order number (or email to customerservice@cabinets.com) so we can look into this as soon as possible. **★ — HU-417398108, Jan. 2022** > Replaced all my kitchen cabinets with new ones from cabinets.com. The quality was excellent. However, one base cabinet did not come with the rollout trays I ordered and paid for. I contacted the firm and they sent me the rollout trays and associated hardware, but they did not provide me with any installation instructions. After repeated requests for the instructions, they ghosted me and did not reply. I’d be very cautious about ordering from this firm again. **Comment from Cabinets.com:** > Hi there- We're sorry to hear about this! Please DM us (or email customerservice@cabinets.com) your name and/or order number so we can look into your rollout tray installation. **★★★★★ — HU-381288229, Dec. 2021** > Terrific follow-through ....quick...on time...good price ....excellent product. > > Cabinets.com made it efficient & easy & enjoyable for me! > > God Bless.... Pat him rick **★★★★★ — Landvisions, Nov. 2021** > Every part of the experience in working with Cabinets.com was great. Our designer, Brooke Albright, handled every part of the process perfectly. She was professional, responsive, knowledgeable and very patient in working with us through design changes and tons of questions. Her expertise and guidance made the entire experience easy and enjoyable. It was exactly what we needed from a design by internet/email/phone process. The website is easy to navigate and the extensive selection of options and add-ons make this a great option for kitchen design. The shipping/delivery timing was exactly as promised when ordered, even during this time of supply chain/labor shortage challenges. **★★★★★ — jodilynngustafson, Nov. 2021** > I had the best experience with the kitchen designer, Ashlee, that worked with me today. I had a difficult floor plan and needed a quick turn around. Ashlee accommodated both concerns and came up with a beautiful design. I am so pleased! It is perfect! **★★★★★ — Elizabeth Berenguer, Nov. 2021** > I worked with Jessica Waters who has magical powers to see the kitchen I saw in my mind but had insufficient words to describe. I could not be happier with my new kitchen. My husband and I renovated our townhouse and tripled the original size of the kitchen. The layout was all new, and Jessica made my vision a reality. I am thrilled with the quality and pricing on these cabinets. **★★★★★ — Bill McC, Nov. 2021** > The thought of a kitchen renovation has always scared me and I think I would have been lost without Cabinets.com: > 1\. First, I definitely would have been lost without Cabinets.com's design service! > 2\. That said, these cabinets are beautiful. > 3\. More important, these cabinets are wonderfully made and have great features. > 4\. Surprisingly, they cost less than I expected and Cabinets.com had a sale as well. > 5\. The kicker is I didn't think we were making big changes, but Jessica actually fixed all the flaws in the old design and made the kitchen so much more functional than it was originally. I have dramatically more counter space, doors that don't bump into the fridge and dishwasher, and even a bigger lazy Susan in what I thought was the same space. > One part was missing in the first shipment that I assumed was my mistake, but they jumped through hoops to fix that too. **★★★★★ — HU-913998617, Nov. 2021** > I worked with Amy Ammann, who created the design and was so patient with me as I navigated what type of cabinet layout and types of cabinets we wanted. I really appreciated her patience and willingness to work with us. We are about to place our order, and are excited to see how everything looks. **★★★★★ — HU-451103392, Nov. 2021** > We were nervous ordering cabinets online, but there was absolutely no reason to be. The designer, Leslie Shimasaki was excellent to work with; she made it easy. The quality of the cabinets are top notch and we are excited to have them installed. I highly recommend cabinets.com ! **★★★★★ — Sara C, Nov. 2021** > So excited to receive my cabinets! The designer was great and really listened to what I wanted. She did several tweaks to the design until I felt the design would really work for me. **★★★★★ — HU-396008279, Nov. 2021** > I ordered new cabinets and am waiting their arrival. The customer service received from Leslie Shimasaki was great. She promptly answered every email and phone call and is knowledgeable in all areas. **★★★★★ — Selective Designs, L.L.C., Nov. 2021** > I worked with Suzanne Rovira. She is a great designer with solutions and ideas. Also, her flexibility and patience with me as I sorted through everything were tremendous. She definitely made the design and ordering process easy. Thank You! **★★★★★ — HU-233106727, Nov. 2021** > After researching multiple cabinet styles and sites; Cabinets.com has the most options available for styles, colors, and stains. We worked with Leslie to come up with a wonder final designed and re-work of our kitchen lay out. The process was easy and completed with a very detailed rendering of the kitchen. We are very please with the continued excellent communication and flow of the project. > We are currently waiting shipping (which was fast than expected). **★★★★★ — Frank Teague, Nov. 2021** > These all wood cabinets are a great value for the price but we especially liked the design service. Our designer Jessica Waters made sure we were aware of some important considerations that helped us make sure these will work for us. We also liked the traditional Hawthorne door style which is getting harder to find at other cabinet manufacturers these days. **★★★★★ — HU-218747683, Nov. 2021** > Leslie was patient and amazing in helping us design and decide on which cabinets best met our needs for our bar and entertainment units. **★★★★★ — HU-944812672, Nov. 2021** > Jessica Waters was great to work with and was able to work on my crazy schedule. I am very excited to see how the project turns out when I receive my cabinets. **★★★★★ — dankez10, Nov. 2021** > We recently purchased cabinets from Cabinets.com. It was one of the more pleasant experiences we’ve had during our current home renovation project. Brooke designed the kitchen and was great! We went thorough several designs and she took our feedback each time until we found the design we really liked. I would definitely work with Brooke again (we just might on some other storage needs in the house) and would easily recommend her to a friend. We haven’t received the cabinets yet but hope they are as good as the design experience. We’ll write a separate review when it’s all said and done. The production and delivery timeline we received is easily a month to two faster than others we had spoken with. Excited to see the finished product. Thanks for a great design and design experience, Brooke! **★★★★★ — Ted Bumgardner, Nov. 2021** > I worked with Cabinets.com kitchen designer Jessica Waters on the layout and design of our kitchen remodel for my house. I had used Cabinets.com cabinets in another remodel and was very impressed with the quality, but had not used their design service. I am an architectural engineer and have been a construction manager on large commercial and residential projects for about 40 years and have worked with some top designers and know the importance of a well laid out kitchen design. I am also a dedicated DIY guy who has remodeled many houses over the years. I had very low expectations for using a "free" design service and when I started out working with Jessica I was intending on just getting material list and a quote to perhaps compare to other resources. Jessica knocked it out of the park! She developed a wonderful layout and deign that was exactly what I wanted, it was well thought out and it worked well for the space. I was so impressed with Jessica's work that I didn't even bother to get other quotes. I will certianly use Cabinets.com on my next project, especially if I can have Jessica Waters do the layout and design. My cabinets will arrive in a few days - so, stay tuned for upcoming photos of the project. **★★★★★ — Roger Seivright, Nov. 2021** > I ordered two separate kitchens from cabinets.com. During these trying times of supply chain disruptions they were on time with their delivery. Which was for export and they labeled the boxes so that it was easy for us to determine which box was for which kitchen > > Jessica waters was amazing. I would recommend cabinets.com every day of the week **★★★★★ — Connie Wolfe, Nov. 2021** > I purchased cabinets in order to save on my renovation costs. I was nervous but I have no regrets. Saved a wad of cash. I worked closely with designer using my layout. They adjusted, corrected, and advised me the whole way. Everything fit perfectly. So pleased with the communication they provide. There was a small but obvious nick in the face of one cabinet door and one drawer corner was damaged. They immediately sent out replacements for those sections. The quality is amazing and the color choices are beautiful. They also clean easily. My only negative is that the trash unit has no soft close device, which was totally surprising since that’s one drawer that needs to stay closed. Fast forward 3 years and it now drifts open constantly, and I must close it a dozen times a day. Today I’m going to install a magnet system to keep it closed. Please add a soft close to your trash receptacle, cabinets.com. It’s only logical. **★★★★★ — cliffturner34, Oct. 2021** > We just ordered our cabinets and I can’t wait to be able to install them. Working with designer Brooke Albright was amazing! We had to make a million changes, but she was nothing short of supporting, encouraging and patient from our initial discussion to what seemed like our millionth change. Her patience was unending, and her advice or insights were always sound. She was such a joy to work with, each discussion with her left us feeling confident, encouraged and thankful for dealing with someone so knowledgeable and patient. She makes me wish we had another kitchen to renovate just to work with her on another project! She not only cared about the success of our kitchen, but we could tell she cared about us too! She’s definitely someone we’re going to keep in touch with. **★★★★★ — HU-8369888, Oct. 2021** > Great products and very responsive! I would highly recommend to anyone. We did have a couple of damage issues ( This can happen in this day and age of the freight industry no matter how well you package items.) > In my opinion it is how they are taken care of that really counts. > The few issues we had were taken care of quickly and I would grade it as an A+. **★★★★★ — Rebecca Moore, Sept. 2021** > Jessica W. with Cabinets.com helped me put together the most amazing kitchen. She ensured that we had the most functionality in our space and the design is beautiful. As contractors, we have used other companies in the past and this (our personal kitchen) is our 5th kitchen with Cabinets.com. They are by far the best all around in terms of quality, sturdiness, effective use of space, and design. I highly recommend my clients use Cabinets.com for any renovation involving cabinetry. A++++! **★★★★★ — Peggy Dbrot, Aug. 2021** > In February my daughter was looking for a certain color cabinet and explored many different companies. She also was limited in funds. I was so surprized when the cabinets came. They were boxed so nicely and not one of them was damaged. I was impressed by the finishes also. Not only were they finished on the inside but outside also. Nothing was rough or unfinished. They also were all wood, not that cheap particle board. Wonderful product, I would Highly reccomend. **★★★★★ — dulyszl, July 2021** > Out of all the different stores I visited for my project, Holly was by far the most helpful and creative in her design! She was able to create me a space that had adequate storage with a very clean look. Holly was very professional, fast with her responses, creative in her design (you should see the plans from the other places- not efficient in pace usage), and a pleasure to work with throughout this whole experience. The cabinets arrived within the time frame given in perfect condition. The cabinets are absolutely beautiful and very well-made! I'm very thankful to have Holly's help throughout this whole experience, as design is not my area of expertise and she made it such a stress free and fin experience! Thank you so much Holly- we will be back for more cabinets soon! > Lisa M. **★ — Nicholas Mercogliano, June 2021** > Let me start off by saying the cabinet color is absolutely beautiful! But that’s the only thing that’s good about these cabinets. > The Quality of these products are garbage! A very large portion of my products were changed due to factory defects. (Defects in the stain) > I have also noticed bowed doors and frames ). The measurements/spec sheets given to the Desginer do not match up on site. > Some members of the team need re training in customer service ! > I strongly recommend buying your cabinets somewhere else. **Comment from Cabinets.com:** > Hi Nicholas- Thank you for taking the time to review us. We’re incredibly sorry to hear about your recent Cabinets.com experience. Our Director of Customer Service had reached out to assist, and we look forward to helping. **★★★★★ — Spenser Dukowitz, May 2021** > Suzanne was extremely helpful throughout our kitchen design process and was very patient. We highly recommend cabinets.com. Can't beat their prices for free design and quote, plus the cabinets arrive assembled. **Comment from Cabinets.com:** > Hi there Spenser That sounds like our Suzanne! We're so glad you enjoyed your Cabinets.com experience, and thank you for your review! **★★★ — beyer\_family, Feb. 2021** > If this were based solely on my first order, I'd give five stars. It took 10 weeks to receive our first shipment, but communication and service response made up for that. We had two skin panels with dented edges (which we were able to hide) and a small crack in one cabinet I covered with putty, but overall pleased and placed an order for the remainder of our kitchen. > > December 2, our order went into production. Unlike the first, I never received an update on estimated shipping date, so I contacted customer service. January 6, I received an email saying they were estimated to ship the week of Feb. 8. I heard nothing else after that, so Monday, Feb. 8, I emailed customer service again. > > Tuesday morning I called in, and was told they'd shipped out and were due at the delivery facility Feb. 18. Then today, I received another email from a different rep, now stating they were not due to ship until next week, and at the facility Feb. 19. The rep gave me the delivery company information and told me to wait two business days after it was expected to contact them as it would take time to check the order in. The 19th is a Friday; two business days plus the weekend takes us to Feb. 23, which is when I should expect to have heard from the company. The rep claimed they couldn't get in contact with the delivery company for me in advance of that day, because they'd have no record of my order until it had been received. That also means I can't reach out until Feb. 23 for the same reason. > > I pointed out the conflicting information I'd been given, the two different delay timelines given on their website, and the fact we are at the 10-week mark. I was told the rep was sorry, given a $100 credit, and told these were only estimates. > > I scheduled install for March 4, which is 13 weeks from the date this order went into production, based on all the information Cabinets.com has given me about estimated shipping and delivery timelines and what they state on their website. I confirmed install when they told me it had shipped, and am now wondering if I need to plan/pay for storage and delay installation. The only updates I've received have been from me contacting Cabinets.com to find out what's going on (they're on my safe email list and I've checked my Junk folder.) Their responses seem to indicate they expect us to allow for weeks beyond estimated shipment dates as leeway. > > What's most frustrating is we have no other options at this point: For obvious reasons we want the kitchen to match, and we've paid almost $12,000 for the remaining cabinets. I called in again today, and the rep I spoke to at least gave me the date they're expected to ship from the plant, so I'll be following up then instead of waiting until the 23rd as suggested via email today. > > Edit: Spoke with Brad this morning, who offered to try and pre-schedule delivery. He felt we wouldn't need to delay installation, so hopeful we're able to get on the schedule and that everything arrives in good condition. **Comment from Cabinets.com:** > Hi there- Thanks so much for taking the time to write this review. We believe you worked with our Director of Customer Service, Bryan, on these issues back in February/March. Please let us know if there's anything else we can help with... otherwise, we hope you love your cabinets for years to come! **★★★★★ — HU-887661857, Jan. 2021** > Im going to be honest, there were some hiccups with our order that caused the delivery to be pushed back, but the care and attention we received from customer service when I called in to talk about my concerns was above and beyond. > Their customer service reps are attentive, helpful, polite and based in the USA. Ultimately my cabinets still came a little late, but I know they did everything they could to help get them here as soon as possible. > I don’t think I’ve ever received better care and attention from costumer service than I did from cabinets.com. > Every company makes an occasional mistake, because no one is perfect, it’s how a company responds that makes all the difference in my book. > I would order from cabines.com with absolute confidence, knowing that the quality is superb and in the unlikely event that there is an issue, they will take extreme care to provide excellent support! I will definitely order from them again in the future. **Comment from Cabinets.com:** > Hi there- Thank you so much for your review! We're glad you enjoyed your Cabinets.com experience... despite those delivery hiccups! From inspiration to install, our team is ready to help. Thanks again! **★★★★★ — Mark Rich, Jan. 2021** > I am very pleased on how these turned out. They are built quite well, and the hardware and finish on them is excellent. > > I'm guessing I had one of the more challenging interactions with cabinets.com - the shippers damaged quite a few cabinets and I got a wrong size. Even though that happened, they took care of me through the whole process. I would highly recommend them to anyone looking for replacement cabinets, especially since they are US based and can get issues resolved quickly. > > Thanks for taking care of me all - I was a bit worried about ordering online but after having issues resolved and installing them in the kitchen I couldn't be happier. **Comment from Cabinets.com:** > Hi there Mark- Thank you for your honest review! Ordering online can be a bit intimidating, but we're glad you moved forward with us to complete your kitchen. We always say our customer service- from design to delivery- is second to none, and we're glad you experienced the same. Thanks again for your review! **★★★★★ — 9732628, Jan. 2021** > Very good experience. Quality cabinets and very affordable. Many options available, which we couldn't find at other places. We forgot a small trim piece, and they gave us free shipping to order it! Very nice customer service, and the cabinets are made in Alabama. **Comment from Cabinets.com:** > Hi there- Thanks for sharing your Cabinets.com experience! Quality craftsmanship and excellent customer service come standard here, and we're thrilled we were able to help with your home. **★★ — 65811591, Nov. 2020** > If I had it to do all over again, I would have went with another company. The cabinets took 3 months to get to me which that is what I was quoted so that's fine but I ordered all white cabinets and was shipped some that were blue. Also many of > the cabinets were broken and several the paint was scratched off. When I contacted them I was told I would have to wait for them to be put back into production and replaced which would > take another month or longer. I can't be without a kitchen that long. Also, other components were scheduled like countertops and my contractor. In the end they gave me a small discount for the broken cabinets and the blue cabinets and sent me > paint to paint the blue white. The other broken cabinets they told me ask the things that were broken were just for shipping purposes yet all the other cabinets I looked at while I was shopping around had these corner braces in place and some > were more expensive depending on the type of corner bracket. One of the drawers is completely falling apart and I was told that my contractor can fix it by installing hardware. In the end, the small discount I got wasn't enough to pay my contractor to fix many of the issues I've had with the cabinets and he also didn't have a spray gun for the paint so you can see the brush strokes with the blue I had to paint white. **Comment from Cabinets.com:** > Hi Rob- We understand you're currently working with our Director of Customer Service, and we look forward to making this right. **★★★★★ — J W, Sept. 2020** > Cant say enough great things about the quality of these cabinets, and the customer service. Everytime I called or emailed with a question they were polite, timely, and helpful. I didnt have a designer, but the customer service team was great with answering any questions I had regarding delivery timeframe, etc. while the delivery took 10weeks due to covid, Nothing was missing or damaged from my order And that was a relief. My husband even commented on the great quality of the cabinets while he was installing them. **Comment from Cabinets.com:** > Hi there JW- Thank you so much for sharing your Cabinets.com experience! We're happy to hear we were able to answer all your questions-- from inspiration to install, we take pride in serving as a resource for our customers. Thanks again, and we hope you love your new kitchen for years to come! **★★★★★ — lily, Aug. 2020** > I worked with the designer Suzanne Rovira on a kitchen remodeling project. She was super professional, extremely patient and amazing to work with! She even took time outside her standard hours to help me meet my deadline. I hope the final product is as great as the design process - I will update this review. **Comment from Cabinets.com:** > Hi there Lily- That sounds like our Suzanne! We're thrilled you've enjoyed your Cabinets.com experience thus far. Please let us know if we can help with anything else, and thanks so much for your review! **★★★★★ — Julie McConnell, July 2020** > Every interaction I had with Cabinets.com from initial order, while my order was in production, through product delivery was exceptional. I made a mistake when I placed the order which was corrected by the team with the utmost in customer service and professionalism. What I was impressed with the most, is that all employees are empowered to serve the client which speaks volumes about the integrity of this company which I would highly recommend. **Comment from Cabinets.com:** > Hi there Julie- Wow, thank you so much for your recommendation! We always say our customer service- from design to delivery- is second to none, and we're glad you experienced the same. We hope you love your new cabinets for years to come. Thanks again! **★★★★★ — staceywynne, July 2020** > After many (MANY) months, our kitchen remodel is complete... and we love it. We worked with Travis to design the kitchen. He was really patient with us as we had a limited footprint to work within, but big ideas. It's an older house, so the floors aren't exactly level, so we had a professional install them for us. We're now quite familiar with shims. A few of the door fronts had paint imperfections and a drawer was a tad warped, but Cabinets.com replaced them very quickly. From beginning to end, their customer service was top notch. **Comment from Cabinets.com:** > Hi there Stacey Thank you so much for sharing your Cabinets.com experience...what a BEAUTIFUL kitchen! We're thrilled you enjoyed working with Travis and our customer service team... as the saying goes, teamwork makes the dream work :) We hope you enjoy your kitchen for many (MANY) years to come, and thanks again! **★★★★★ — Caroline Purdue, May 2020** > I couldn’t be more thrilled with my dream kitchen! We purchased all of our cabinets from cabinets.com, and my whole experience was wonderful. We ordered samples and worked with Danny W for design, and he was so patient and helpful and made as many tweaks as I requested. We ordered all of the cabinets as soon as the design was finalized. Shipping was right on time. Unfortunately, upon arrival two were damaged in transit, I took pictures and sent to customer service and they put in for replacements right away. The replacements arrived quickly and were in perfect condition. My contractor installed them and they look fantastic, it absolutely made my dream kitchen a reality! The cabinets are solid wood and are wonderful quality and have held up well in the last year. I had a very positive experience and couldn’t recommend them more! **★★★★★ — Bryan Jenkins, Feb. 2020** > I have been doing home renovations since 2001 and have to say this was the easiest and best overall looking cabinets that I have purchased over the years. I usually go with a local lower value line or with complete custom cabinets. This time I decided to go a little different - I went online for a pretty large purchase! > > From the beginning, the design was excellent and the communication and turnaround time was great. No complaints at all. I got the cabinets ordered and they were actually delivered early. I had to get the delivery company to hold them as I was not ready for them yet! They did and that was great. > > After installing them there was one cabinet door that was damaged. I uploaded a picture and there was a replacement door sent out rather quick. > > Have to give credit were credit is due - this is a great company to deal with! I highly recommend. **Comment from Cabinets.com:** > Wow, thank you so much for your kind words, and for letting our Cabinets.com team help with your remodel. We know buying cabinets online can be a challenge, but our goal has always been to make the process as easy as possible. Thank you again for your review, and we're so glad to have you as part of our Cabinets.com family. We know you'll love your new space for years to come! **★★★★★ — John Murray, Jan. 2020** > We had a fantastic experience working with Kristen on our kitchen design. Her knowledge and advice helped us create the perfect dream kitchen. We can not wait for the cabinets to come so we can see our dream kitchen come to life. Thanks again for everything, Kristen. **Comment from Cabinets.com:** > Hi there John- Great to hear! Thank you for letting Kristen and the rest of our team help bring your dream kitchen to life, and thank you so much for your review! We hope you enjoy your kitchen for years to come. **★★★★★ — HU-577774718, Jan. 2020** > We absolutely are in love with our new kitchen. The cabinets are top quality and super simple to install. The ease of ordering and dealing with the folks at cabinets.com was a breeze. We had 2 cabinets come in damaged and they immediately got us replacements out. We would completely recommend cabinets.com to anyone. **★★★★★ — Zubida Perskaud, Jan. 2020** > Excellent customer service by my designer Sheila. She was very patient, thoughtful, and helpful in a very timely manner. Excellent design abilities. **Comment from Cabinets.com:** > Hi there Zubida- Thanks so much for your review! Our expert design team is a fantastic resource, and we're glad you enjoyed your experience with Sheila. **★★★★★ — HU-196359615, Jan. 2020** > My wife and I had a washing machine flood our house this summer and had to have a complete tear out and remodel of our first floor. After sitting with 3 other companies, I came across cabinets.com. We decided to take a gamble since we couldn't physically see the cabinets. I couldn't be happier with the cabinets and the company. We ordered a full kitchen that included basic drawers, deep drawers, lazy susan, glass doors, angled cabinets, tall cabinets, pull out trash, and even some of the "rev-a-shelf" products. They came roughly 5 weeks after ordering. I had a few issues with a broken drawer glide and post. Samantha in customer service was very helpful, friendly, and had things fixed immediately. I have since recommended this company/site to friends and family. Great product, price, and excellent customer service! **Comment from Cabinets.com:** > Thank you so much for your kind words, and for taking the time out to share your experience with us. We truly appreciate you letting us help with your remodel, and are thrilled to hear Samantha was able to help make your Cabinets.com experience a great one! > > Thanks again for your trust, and we’re thankful for amazing customers like you. **★★★★★ — Skyler Fredrickson, Oct. 2019** > I worked with Adriana as my designer and she was very helpful. We had a lot of adjustments as we went through the whole process and she was incredibly quick to get back with me and make the changes. Very excited to get these installed. **Comment from Cabinets.com:** > Hi there Skyler- Thanks so much for your review! Our expert design team is second to none, and we're glad Adriana was a helpful resource for your project. Please be sure to send her photos once everything's installed... we'd love to see! **★★ — Dee Kay, Sept. 2019** > We ordered $10,335 worth of cabinets for a kitchen gut and complete remodel. I chose Cabinets.com, because of the quality of the materials (no particle board, hardwood, dovetailing on drawers, 1/2 hardwood plywood, etc), and the price for such quality seemed reasonable. Some of our 40+ pieces are very pretty. HOWEVER, the quality of workmanship is atrocious. My cabinets are Springfield raise panel style doors with an Alabaster finish. I did not choose the "aged" look for my finish. A good portion of the cabinets have paint applied so thin (or they just missed spots painting...) that the grain of the wood is visible on the corners of the raised door. They look NOTHING like the pure white, well coated sample door I was sent from the manufacturer. My dream of a very clean, well put together kitchen is not going to happen. > > There are gaps of at least 1/4" on the inside bottoms of the cabinets, where the bottom meets the face, where you will be able to see the floor through the cabinet (the settings on their board cutter are wrong, and no one seemed to care). This issue is in several cabinets. Staples were shanked (ends poking out where they missed the wood), and it was just painted over with the wood all mangled. Beware: The raised panel doors on drawers have a piece of wood screwed to the inside, so the rail can be attached, but this piece of wood only goes up the backside of the drawer face about 2/3, and there is a huge gap (about 1/3 of an inch) between the added wood and the backside of the face, which will no doubt fill up with crumbs and crap and be impossible to clean without disassembling the drawer front. HUGE DESIGN FLAW. I ordered 2 mullion doors to put glass into for adding some interest to my kitchen, and on one door, it looks pretty nice. The other door, where the mullion pieces connect to the face frame, the wood was all mangled when cut, and the splintery pieces were still attached to the ends and painted over. it looks VERY LOW END and also has gaps where the mullions meet the frame front. I have a 30" base cabinet in which I paid for roll-out shelves, and they were installed with what looks like espresso colored paint or stain, and also blue paint all over the roll-outs. I mean, not just a little, but huge blotches of several inches each direction. Shoddy work, and zero accountability or QC. > > Now, about shipping. Cabinets.com's packaging really sucks. There are no "This Side Up" indicators, and when all 33 boxes were just thrown in my driveway by the point of destination shipper, half of them were upside down or on their backs, or worse yet, on their face, including some upper cabinets with loose shelving and hardware (for the mullion doors), which was just floating about inside the cabinet, thrashing it. Needless to say, one of those cabinets and the shelves inside suffered damage. A "This Side Up" notation on the package would have been very useful. Also, my $1,300 pantry cabinet did not have any covering on one side and rear corner, and guess which side the shippers slide that large cabinet down the edge of the truck to get it on the ground?? Of course, the side with no packaging. Now, the cabinet will get a skin, but still, they did not even care if it's all stained up and scratched up. For $1,300, it should show up pristine, instead of looking like it's second hand. I just wanted my kitchen to be beautiful, but I will be requesting replacements on the worst of it, and live with with some level of sacrifice for the rest, which I know will bug me every time I look at the cabinets. Very few of what arrived look as nice as the sample, so beware. It's very obvious, Cabinets.com does not pay their workers well, because they do not give one rat's ass about what they are putting in a box to send to you, the customer. The darker paint smeared all over my pullout drawers is the best example...how could anyone think: "OK, this cabinet looks good and it ready to ship?" Either they are blind or just simply do not care about their work. Same with the shanked staples. Not only is that spot very unsightly, but its' sharp and could present a hazard to someone reaching into the cabinet, and never mind being able to wipe it down with a sponge to clean it down the road. > > The point of destination shippers were also a problem. They were only available at one exact time: "between 11 am and 2 pm" weekdays. If you live north of the SF bay area in CA, you will have to take time off of work to accept the delivery. And I ordered 40+ items, and only 33 packages showed up (as per Cabinets.com's labels that say "\#X of 33", but the invoice the shipper had only said "29 items." No packing list. The driver wanted me to sign off that I received everything. WTF? It was a jumbled pile of boxes, many with the one shipping label upside down, and there was no list of what I should have received from the shipper, just a count of how many boxes. How could I confirm everything was there?? And the count was even wrong, as I discovered, long after the shipper had left, and we got the boxes sorted, because in some instances, multiple boxes had the same box number, like my mullion cabinets, there were both Box 2 of 33. What a nightmare. It took us 4 hours to make sense of what we had in front of us, with both my husband and it moving boxes. And that does not even count the time I will spend documenting all the damage, taking pictures, compiling a list of the damage and matching it to invoice numbers to send to Cabinets.com. On the day of delivery, we were not even sure which side was up. So, if you have a big order, just plan on the good portion of a day to sort and account for your delivery. Inspecting your mess will be a project and relative to the amount of cabinets you have. I now wish I would have paid another $1,000-$2,000 to have a local cabinet maker build my cabinets. It would have been worth it to avoid the time, delay of schedule and the stress, and now, the low quality workmanship, I will look at every day and be reminded of how I paid too much money for what I got. **★★ — Adina Ness, Aug. 2019** > This was my first time designing a kitchen, and thankfully I had an idea of what I wanted my kitchen to look like and did lots of research because the person I worked with basically just plugged in the numbers and called it "design". I had to repeatedly ask for changes in order to make the space more functional and was met with annoyance on their end. I also needed for my design person to take certain measurements into consideration (like the fact that we had no flooring when we measured for cabinets), but that didn't happen. They also measured for granite when I am having quartz put in so, my contractor had to alter all of cabinets to fit. > I received my cabinets 5 weeks after I ordered them, but 6 cabinets were delivered damaged and 1 cabinet didn't arrive at all. We fixed the damaged ones ourselves rather than wait for the new ones to arrive but obviously there was nothing we could do but wait for the missing one. > If I had to do it again, I wouldn't. There are so many options for cabinet companies I would rather work with one that values their customers and doesn't treat you like a revolving door. **Comment from Cabinets.com:** > Hi Adina- Thank you for taking the time to provide us with your feedback. Our design team is known for their exceptional attention to detail and personalized experience, and I’m sorry you felt that we missed the mark here. We do take your concerns seriously and our Customer Relations Manager, Bryan, will be reaching out today to discuss further. **★★★★★ — pjhdesign, Aug. 2019** > Well I just received my cabinets and everything looks great and in perfect condition. I can't thank designer Amy Anderson enough for helping me finalize my vision. The 3D images really helped my wife visualize what was going on and Amy was able to point out little details that I missed in my initial design. The cabinets actually arrived a week earlier than anticipated, which is amazing. Also right after I placed my order I decided to wanted to change door styles and customer service was able to accommodate the change right away at no extra cost. From my initial contact through delivery everything went perfect. Thank-you so much. I'll send photos after installation. **Comment from Cabinets.com:** > Hi there- Thanks so much for sharing your Cabinets.com experience with Amy! Aren't the 3D renderings handy? We're glad we were able to assist with your new space, and we can't wait to see those photos! Thanks again. **★★★★★ — Paige Webster, Aug. 2019** > I worked with Amy Anderson, a great experience and she made my project so much easier. I was able to reach her by phone or email and her response time was always timely. > I worked with her on 2 different kitchens in 2 different cities, overall a very satisfying experience. **Comment from Cabinets.com:** > Hi Paige- Wow... what a beautiful kitchen! From the cabinets to the countertop to the floor, we are in love. We're pleased you've enjoyed both of your Cabinets.com experiences (starring Amy!), and we look forward to working with you again soon. **★★★★★ — Steve Redmon, Aug. 2019** > Ashlee Boyer was cheerfully knowledgeable and accommodating to our numerous requests for changes. She provided us the only renderings we ever received from any of the suppliers for our new home construction, and they were very helpful in making our decisions. She had ideas that really helped us put together our dream kitchen, pantry, bathrooms and laundry room/office. She was so pleasant and friendly every time we called (which was a lot) and always responded to our inquiries and change requests immediately, unlike any of the other vendors we dealt with. Ashlee is truly a professional but also incredibly nice and friendly every time we spoke, so we always enjoyed our conversations with her too. Cabinets.com provides a very good, custom-feel product and we’re extremely happy with the outcome. I really can’t say enough good things about Ashlee and cabinets.com. **Comment from Cabinets.com:** > Hi there Steve- Thanks for your review! We're so pleased to hear about your Cabinets.com experience with Ashlee-- she and the rest of our talented design team truly take the stress and guesswork out of the design & ordering process. From that dream kitchen of yours to the laundry room/office combo, we can't wait to see your new home! Please be sure to send Ashlee photos once everything's installed (if it isn't already). Thanks again for sharing your experience! **★★★★★ — Victor Gandoff, Aug. 2019** > I had shopped around to a few online competitors and after talking with Amy I decided to proceed with Cabinets.com. I worked extensively with Amy for a complete kitchen remodel. Amy was able to point design features that I had not considered and other designers did not caught on. I was pleasantly surprised to learn that cabinets.com will do custom cabinets, based on my dimensions, for a minimal cost, in my case was about an extra $100 for a custom 33"x93" custom pantry cabinet. > > Cabinets construction is very good, the soft close mechanisms are top of the line, the cabinets installers were very impressed. > > The kitchen design was solid, with Amy's help, and the kitchen turned out impressive. > > One issue that I had was a warped trim pieces. I would recommend ordering a few extra of each just to make sure you do not end up with a badly warped trim pieces, and the installer is unable to complete the installation. > > Overall great experience. **Comment from Cabinets.com:** > HI there Victor- Thanks so much for sharing your Cabinets.com experience! We're glad you're pleased with the construction of our cabinets-- quality craftsmanship paired with a great value come standard here! Our design team's expertise ensures you'll get the best design for your space and budget, and we're happy to hear Amy guided you through our design features and custom options. Thanks again! **★★★★★ — Karl B, July 2019** > I worked with Holly K. She was outstanding with recommendations, making last-minute changes. Responsive and easy to work with. Highly recommend **Comment from Cabinets.com:** > That sounds like our Holly! Thanks so much for sharing your Cabinets.com experience, Karl! **★★★★★ — Ricardo Garcia, July 2019** > I used Cabinets.com for cabinets in a house I am building. My designer - Callie Hendricks - was very helpful and professional. The design she gave us met our needs perfectly and the price was economical. This is a great company that I will definitely use again for my next project. **Comment from Cabinets.com:** > Hi Ricardo- Thanks so much for sharing your Cabinets.com experience with Cally! We look forward to working with you again soon. **★★★★★ — Rebecca Sayre, July 2019** > Working with Brittany Hutt at Cabinets.com was so easy. Her design was inspired! I provided the measurements and a wish list and she found a place for everything in my smallish kitchen. She responded within an hour to email questions. Over the phone, she was easy-going, patient and efficient. After receiving my door sample, and working with Brittany to fine tune the design and shopping cart, I have absolute confidence in my order. I've already told several friends about my experience. :) **Comment from Cabinets.com:** > Hi there Rebecca Thanks so much for your review! Our expert design team is especially talented in figuring out those challenging spaces, and we're glad Brittany was able to help with her inspired design. Please be sure to send her photos once everything's installed-- these renderings are gorgeous and we're sure your actual kitchen will be as well! Thanks again. **★★★★★ — Christi Conchado, July 2019** > Cally H. is an excellent designer who helped me plan the floor layout and cabinet interiors for my old kitchen in 2017, and for 7 rooms (kitchen, mud room, laundry room, and 4 bathrooms) in my new house in 2019. My old kitchen was a 10 x 10 box with 3 doorways. Cally showed me how to maximize the small space and greatly improve its functionality. That first project took several weeks because I was a renovation rookie and was overwhelmed by all the options available. Designing the new house's kitchen and 6 additional rooms took only a couple of hours of intense collaboration, which was finalized today. I'm looking forward to seeing the completed results! I've recommended Cabinets.com to lots of people, including the 7 contractors I interviewed for the new house renovation project. **Comment from Cabinets.com:** > Hi there Christi- Welcome back, and thanks so much for your review & recommendations! Our design team is an invaluable resource for projects of every size-- from your 10x10 remodel to your 7 room new construction. We're pleased Cally was able to lend a helping hand with both projects, and we look forward to seeing photos of this dream team collaboration! Please be sure to send them to Cally once everything's installed... we just know it's going to be beautiful. Thanks again! **★★★★★ — HU-855807545, July 2019** > We love our new cabinets from cabinets.com! We recently did a kitchen remodel and worked with Suzanne Rovira who created a fabulous design for us. She was so helpful in recommending the right pieces to maximize our space and give us the best function. She rocks! **Comment from Cabinets.com:** > Hi there- Thanks so much for this rockin' review! We're thrilled you love your cabinets. Please be sure to send Suzanne photos of your new kitchen once everything's installed... we can't wait to see! **★★★★★ — Bob Bradford, July 2019** > My experience with Sheila Henderson at Cabinets.com was much more than I expected. She was very patient and answered all my questions and concerns. Afterwards she designed an amazing kitchen and saved me a considerable amount of money. Needless to say I was extremely pleased with the experience and the excellent customer service. **Comment from Cabinets.com:** > Hi Bob- Thanks so much for your review! We're glad you enjoyed your Cabinets.com experience with the talented Sheila. Our design team's expertise and creativity ensure you'll get the best design for your space and budget. We hope you love that amazing new kitchen of yours, and thanks again! **★★★★★ — Jessica C, July 2019** > I have worked with Ashlee B. on two separate occasions when ordering from Cabinets.com and both times she exceeded my expectations. I am a DIY person remodeling my kitchen and with a lot of help on her part and tons of questions on mine, my kitchen is coming together. I was so thrilled with the look and quality of the cabinets I received that I came back a second time to order several more cabinets for an extended portion of my kitchen. I went back to Ashlee and she was as excited to help this time as she was the first time. If I ever need any more cabinets (I'll be coming back for bookshelves eventually!) I will be coming back and reaching back out to Ashlee. She was friendly, helpful, kind, patient, and knowledgeable. Customer service has been perfect with her! **Comment from Cabinets.com:** > Hi there Jessica- Welcome back! We're thrilled to hear you've enjoyed your Cabinets.com experiences with Ashlee, and we look forward to working with you on those bookshelves. Thanks so much for your review, and happy remodeling! **★★★★★ — Jeffrey Underwood, July 2019** > We have been working on remodeling our kitchen, but first had to install some cabinets in two adjacent rooms in preparation for the project. We used Cabinet.com's Bronson Maple Bright White Chocolate Glaze and we really liked the fit and finish of the cabinets. We were impressed by the details as well as the of the soft close hardware. We just order our kitchen cabinets using the same style cabinets. Suzanne R., with Cabinets.com , was our designer and we loved the package she put together. We had already completed a layout which she used for the final design. She was fast, responsive, and her experience shined through in the final layout she sent to us. The design drawings were impressive and included installation details you need whether you are installing cabinets yourself or having someone do it for you. The 3D renderings were wonderful and help you better understand how your design will look when completed. We highly recommend Cabinets.com for the selection, quality, and service. **Comment from Cabinets.com:** > Hi Jeffrey- Wow, what a project! Bronson Bright White Chocolate Glaze was a GREAT choice! We're thrilled you've enjoyed your Cabinets.com experience with Suzanne; our talented design team ensures your project runs smoothly from renders to reality! Please be sure to send her photos once everything's installed (if you haven't already)... we'd love to see! Thanks so much for your review and recommendation. **★★★★★ — haislip1, July 2019** > Fantastic customer service by Suzanne Rovira! Suzanne made the design process seamless and had tremendous response time. This is our second time using Cabinets.com and we have been thoroughly impressed! **Comment from Cabinets.com:** > Hi there- Welcome back, and thanks so much for your review! Our designers are a fantastic resource that we can't recommend enough. **★★★★★ — Naomi Hall, July 2019** > Exceptional service, great prices and excellent product. I would highly recommend checking them out! We worked with Cally who could not have been more helpful. She offered great suggestions and was incredibly responsive to all my questions. **Comment from Cabinets.com:** > Hi Naomi- Thanks so much for your review and recommendation! We're glad you enjoyed your Cabinets.com experience with Cally, and we hope you love your new space. **★★★★★ — Shawn Raymond, July 2019** > After using Cabinets.com a few years ago when we updated our kitchen I knew just who to contact for the In-law apartment project we're currently working on. I'm pretty handy so the installation aspect doesn't bother me. For this project I worked with Suzanne who's a designer with cabinets.com and really made sure that I was getting the most out of my design. I'm sure I bugged her more than most but she was always friendly and very helpful. I always recommend cabinets.com to friends and would definitely use them again. **Comment from Cabinets.com:** > Hi Shawn- Welcome back!! Our designers aim to create the best design for your unique space, and Suzanne is obviously no exception! Thanks so much for your review (and recommendation!), and we look forward to working with you again soon. **★★★★★ — HU-806434295, July 2019** > Suzanne Rovira was our designer and she was excellent. We were in a rush to get our design completed so that we could order for a sales event and she came through in under an hour. She was pleasant to speak with and very knowledgeable. **Comment from Cabinets.com:** > HI there- Thanks so much for your review! We're thrilled Suzanne was able to help with that rush design-- and in under an hour! Our designers are an excellent resource for anyone looking for a helping hand. Thanks again! **★★★★★ — Meggie Clemens, July 2019** > After doing months of research for a cabinet company, I landed on cabinets.com. They provided by far the best price, quality, and design solutions I was looking for in my L-shaped kitchen. One important thing to note is they were about half the price for the same materials, color, and cabinet construction. > > My designer, Suzanne Rovira went above and beyond for providing design recommendations, updates, flagging certain issues, and even appeasing my architect family member who had a lot of questions. I am so grateful for her time, skills, and patience! > > Photos to come! **Comment from Cabinets.com:** > Hi Meggie- Thanks so much for your review...we're happy you landed on us! We pride ourselves immensely on those three components you mentioned: price, quality, and design. Please be sure to send Suzanne photos once everything's installed...we can't wait to see! **★★★★★ — Steve Patterson, July 2019** > We are just finishing up an apartment remodel and needed new kitchen cabinets. I contacted Cabinets.com and let them know we had a tight timeline for the cabinet order. They connected me with designer Brittany Hutt who knocked this design out of the park for us. In order to get the order into production as quickly as possible, she worked on this immediately and got the plans back to me within hours. We had a few changes and once we got the final plan, the order was placed. The cabinets showed up on schedule with no damage and no missing parts. This is the first cabinet order we have done over the internet and I could not be happier with the decision. We built a custom home 10 years ago and paid a lot of money for cabinets which the frames were constructed of pressed board. The Cabinets.com boxes are all solid plywood and quality is top notch on the finish. I highly recommend (and I have told my friends and also sub contractors who ask about them) Cabinets.com and designer Brittany Huff for your next cabinet order. > \*The attached photo shows cabinets with the protective plastic still attached to the doors as we are still finishing work in the kitchen. **Comment from Cabinets.com:** > Hi there Steve- First of all, thanks so much for your review! Secondly, what a beautiful little kitchen!! We are thrilled we were able to work with your deadlines and that everything went smoothly. We know that buying online can feel a bit untraditional so we aim to make every step as easy as pie! Please be sure to send Brittany photos of this beauty once everything's finished... we'd love to see! Thanks again. **★★★★★ — Jan Glock, July 2019** > Holly Klein was our designer at cabinets.com for our kitchen remodel last year and our master bath remodel this year. > I want to thank you for all of you wonderful design and customer assistance. You helped us tremendously last year when we did our kitchen remodel and this year when we did our master bath. Your drawing of cabinet layout with mirrors inspired me to find similar mirrors at Lowes to complete the look. Last year your suggestion to add bar stools to the island turned out perfect. We have recommended cabinets.com to numerous friends. The quality of the cabinets is excellent and the price/value is wonderful. The soft close doors and all wood construction are top quality. The cabinet doors we choose are perfect for the coastal look. **Comment from Cabinets.com:** > Hi there Jan- Welcome back, and thanks so much for your recommendations! Our talented design team is a fantastic resource for everything home design (and beyond!), and your experience with Holly is a great example. We're thrilled you enjoyed both of your Cabinets.com experiences, and we hope to work with you again soon. **★★★★★ — Joe g, July 2019** > Our designer, Brittany Hutt, could not have been better. She took the simple drawings we made, and quickly turned them into workable plans, and in the process offered a number of suggestions that made the look and layout of the kitchen much better. In addition, she went the extra mile, helping to make the ordering process go smoothly. Finally, she was a pleasure to speak with: friendly; prompt; professional; and very much interested in making our kitchen design a success and in being sure the process of getting the cabinets was a positive one. Thanks, Brittany! **Comment from Cabinets.com:** > Hi Joe- Thanks so much for your review! Our talented Cabinets.com design team is a great resource and strives to make the process as easy (and enjoyable!) as possible; your experience with Brittany was no exception. We hope you love your new kitchen, and thanks again! PS Isn't it fun to see those simple drawings transform into 3D renderings? **★★★★★ — Dawn R, July 2019** > Started my first kitchen remodel project and picked some cabinet samples - everyone is always nervous especially when shopping online. After looking at them for a couple of weeks and comparing them to local retailers, these samples ended up being the best quality. > > So, after choosing my particular cabinet style & color, uploading photos of my current kitchen and some basic measurements, I received a call from Designer Cally Hendrick - Wow, just let me tell you she was fantastic! > > We spent time on the phone talking about everything regarding my kitchen project and then she emailed me a full photo layout, cabinet sizes & placement diagrams, but most importantly she was available by phone and made a few changes for me without a problem. > > In addition, Cabinets.com was having a 30% off sale and there was no one, no one who could beat their price. Win Win for me. I am still awaiting delivery of my cabinets and will upload photo's when they are installed. > > Thanks Cally for being OUTSTANDING and saving me some money as well. **Comment from Cabinets.com:** > Hi Dawn- Wow, thanks so much for taking the time to share your Cabinets.com experience with Cally! You're right- buying online can be a bit intimidating... that's why we aim to make the process as easy as possible. We're thrilled to hear you took advantage of both our sample door and design programs; they really take the guesswork out of remodeling! Please be sure to send Cally photos of your new kitchen once everything's installed. We'd love to see! Thanks again. **★★★★ — HU-546871262, July 2019** > Although we haven’t received our cabinets yet, our designer Cally was quick to answer our requests and emails and was very accommodating. **Comment from Cabinets.com:** > Hi there- We're glad you've enjoyed your Cabinets.com experience with Cally. Thanks for your review! **★★★★★ — kendrasvea, July 2019** > We just ordered our new cabinets; I am so impressed by the quality of the product, the incredible prices, and the fantastic design support (from Cally). I scoped out three other places before landing on cabinets.com and in all ways they blow the competition out of the water. **Comment from Cabinets.com:** > Quality, price, and design-- we think you covered it all! ;) Thanks so much for sharing your Cabinets.com experience. We hope you love your new space! **★★★★★ — mjordan123, July 2019** > We just ordered our new kitchen cabinets and wanted to brag about the free design service! Cally Hendricks was our designer and she did a fabulous job with our new kitchen design down to every little detail! We highly recommend this service!! Can't wait to see the cabinets when they arrive!! **Comment from Cabinets.com:** > Hi there- While we're usually the ones to brag about our free design service, we've got to say that you did a fantastic job! ;) Thanks so much for your review... we hope you love your new kitchen! **★★★★★ — 1080, July 2019** > I do recommend them,I started with choosing and ordering my door samples.My assigned designer is Danny Walser.I sent him my kitchen size along with my wish list .One the drawing he sent back ,I loved it ..I made 1change and it was perfect.I proceeded to place an order .The process was easy and the price was good but pay attention to the sales they offer and you can save a lot ! **Comment from Cabinets.com:** > Hi there- Thanks so much for your review! We're glad you took advantage of our sample door and designer programs-- that's the easiest way to the kitchen of your dreams! We hope you love your new space, and thanks again. **★★★★★ — HU-485776461, July 2019** > The best, don’t hesitate!! Great solid wood construction, gorgeous designs at a terrific price. Amy was our designer and she is AMAZING! She is extremely creative, so nice to work with and went above and beyond for us!! Ask for Amy and you can’t go wrong. **Comment from Cabinets.com:** > Hi there- Thanks for your review! Quality craftsmanship and our expert design team work hand-in-hand to ensure you're satisfied with your Cabinets.com experience from beginning to end. Please be sure to send the Amazing Amy photos once your space is complete-- we'd love to see! Thanks again. **★★★★★ — Joe Souza, July 2019** > Holly is amazing, her designs knock it out of the park every time that we use her expertise. This historic bungalow had a very challenging kitchen layout and it took a number of attempts to obtain the right feel for the home, and Holly worked diligently to help us devise a kitchen that was the focal point of the home yet maintained the unique character of the house. **Comment from Cabinets.com:** > Hi Joe- Thanks so much for your review! Isn't Holly a gem? That expertise you mention is exactly why we always recommend working with a member of our design team! We're thrilled she was able to help on your tricky bungalow-- and we'd love to see how it turns out! Please be sure to send her photos once everything's installed. Thanks again! **★★★★★ — Navneet Sarathy, July 2019** > I haven’t received my cabinets yet, but this a review of the kitchen design services offered by Cabinets.com > Cally Hendricks was the designer helping us thru the process and I can’t say enough about her expertise and patience. She went above and beyond with our project and in fact worked over a weekend to make sure we would be able to take advantage of a special promo that was going on. > In her initial design she had thought thru most of the issues that we are likely to face with a kitchen our size, maximized the space available and created beautiful renders to help us visualize what we would be getting. She also helped us with our countertop and appliance decisions. > Her patience is certainly something to be lauded. She had to deal with a couple of new home owners with grand plans for a kitchen remodel and made it a reality over multiple designs and countless emails. > Thank you Cally for being so great! **Comment from Cabinets.com:** > Hi Navneet- Thanks so much for your review! We're happy to hear you've enjoyed your Cabinets.com experience. "Above and beyond"... yep, that sounds like Cally! We always recommend working with a member of our design team on any space in your home. Their expertise ensures your project will be the best fit for your budget and space. Thanks again for your review, and please be sure to send Cally photos of your new kitchen once everything's installed... we can't wait to see! **★★★★★ — lorrained1129, July 2019** > AMAZING EXPERIENCE! This is our third kitchen from Cabinets.com. We have purchased full kitchen, bathroom, and laundry cabinets for our last 3 homes, $1.5M and up. The experience only gets better. Ask for Holly Klien as your designer, she is knowledgeable, pays attention to detail, and stays on top the job from first call to end. Years later all our homes and condo's still look like new. **Comment from Cabinets.com:** > First of all: WOW! What a beautiful kitchen! Secondly: Welcome back, and thank you so much for your review. We believe that working with a member of our talented design team truly makes a difference in the Cabinets.com experience, and Holly is no exception! Thanks again. **★★★★★ — dfraisse, July 2019** > We have not received our kitchen yet, this review is specifically to say how happy we have been with Cally Hendricks, our Cabinets.com designer. She was so patient with all our change of directions and designs. She advised us very well and was great with her feedback when we were making rookie mistakes. > We look forward to work with her again for our next kitchen redesign **Comment from Cabinets.com:** > Hi there- Thanks so much for your review! We're thrilled you've enjoyed your Cabinets.com experience (starring Cally!) and we know you'll love your new kitchen. Please be sure to send Cally photos once everything's installed... we'd love to see! **★★★★★ — Giuseppe Lubrano, May 2019** > Things work out for the best, cabinets are all set and in place, kitchen looks good and I’m satisfied **Comment from Cabinets.com:** > Hi Giuseppe- Thanks so much for your review! We hope you enjoy your new kitchen for years to come. **★ — NoviceDIYer, Oct. 2018** > My experience with my Cabinets.com Deerfield purchase was overwhelmingly unsatisfactory and 14 months later (purchased 8/27/17, received first shipment 10/9/17, received last large shipment 6/25/18…very last shipment 7/12/18) my order is still not technically fulfilled, neither from a usable quantity perspective nor quality perspective. Yes, they will replace items although I urge those considering the purchase to consider why they seem so willing to readily replace items and enthusiastically tout their willingness to replace. If quality, workmanship and superior packaging are prioritized…rhetorically speaking…why enthusiastically touts replacement? This is something I personally failed to recognize. From a slew of paint issues; an array of damage and other quality issues making it difficult to install without outright replacing panels and/or making modifications, or requiring replacement in order to sufficiently level to receive countertop; and a Claims/Customer Care Manager who repeatedly made false assurances, and in the end, attributed statements to me that I never made. The other claims/customer service staff was polite although their seemed to be little that they themselves could affect…instantly or otherwise…given blatant promises and assertions made (i.e. with regard to shoring up packaging) of what would transpire, the manufacturer simply opted not to do despite their guarantees as evidenced by the same poor packaging material continuously utilized. Most concerning given the extraordinarily long timeline, they intentionally provided vague answers to requests for paint specs (i.e. given three different assertions received from three different staff members that all contradicted the actual spec later obtained directly from the manufacturer) which I needed to paint items that had to be custom made or re-painted given poor paint finish and insufficient coat per their inability to satisfy my order in the time and at the quality promised. No, they do not make the assembled cabinets, none of them, despite vague language over the phone (i.e. references to, “our Deerfield line”, "our assembled line", "our manufacturing facility", etc) and advertised on their website. Further, I found/find it extremely odd that they would not answer standard questions that their manufacturer readily disclosed. Luckily, I kept all of my shipping documents! Although, reviewing them ~ 10-11 months in is how I learned that I had unknowingly purchased cabinets from one of many manufacturers whose products I had rejected after seeing them in-person several months prior to my Cabinets.com purchase. To be at that stage…nearly one year later, having received over 75% of total shipments…made entirely obvious why there were so many issues whereby quality overwhelmingly worsened with each delivery. The number of pictures…easily a couple of hundred…required to capture all of the issues was/is mind-boggling to me even today. They did not seem to understand as I repeatedly emphasized that just because they were willing to replace items did not indicate that efforts were truly geared toward righting the situation. My family and I had been stuck in limbo with no fully functioning kitchen (i.e. no countertops which meant no sink, dishwasher, garbage disposal or plumbing to be installed) and were forced to navigate a maze of items occupying our garage and bottom two floors every day (to reach bedrooms) despite the fact that they knew the entire time that we would never receive what I contracted and paid for as-advertised. Still, with the shipping documents in-hand, I was readily able to identify and later communicate with the manufacturer (which they initiated through the shipper to determine why Cabinets.com intercepted a months’ long pending shipment that they had shipped to me directly just as they had with all other shipments); as well as to discern the manufacturer’s equivalent product line and door style (given they would only answer questions specific to their branded line not if referencing Cabinets.com or Deerfield) to retrieve product-specific details required to have items custom made or repaired. Their expedited orders took weeks not days before leaving their manufacturer, although on the order of months for the inadequate refrigerator panels and several cabinets. It was quite frustrating that status emails honoring assurances were not provided despite several promises by their staff that they would do just that so many times that I lost count, especially when speaking to the Claims/Customer Care Manager directly just meant that more false assurances were given. It simply meant that I could not realistically rely on assertions made given precedent; oftentimes, the story as to what was asserted was even denied. It seems that every possible issue that could arise with regard to quality, they instantly and routinely attributed to their shipper despite the fact that the mass majority of issues were a result of activities and handling at the manufacturer’s facility (aka poor quality control) which was indisputably apparent in-person both prior to and after unwrapping items (and clearly depicted in pictures promptly routed to them via email). Could it have been a fluke? Well, I asked myself that many times before reaching my 5th replacement order but certainly not once I received my 9th, 10th and 11th shipments nor by the time I sat down to tally the total count of shipments and items replaced...nearly 25% of all large items (15x cabinets, 1x refrigerator panel) replaced at least once and 33% of the same large items replaced between two and seven times. The refrigerator panel took the cake by far at eight total panels received with panels seven and eight being shipped simultaneously, per the Claims/Customer Care Manager’s certainty that one would be suitable although neither of the two were suitable just as the first six were not! To put things into just a bit more perspective, there were just under a total of 40 items received that required replacement in an attempt to satisfy the 16 large included in my order; this count does not include replacement of warped doors or accessories. I use “require” very loosely and note that the final collective set has been significantly modified or outright replaced with custom made items, with other reject/defect items transported/dumped at my dollar (no organization would accept incomplete or overly defective or damaged cabinets). In the end, I have spent more than what an all-wood order would have cost me elsewhere when considering: 1) Cost of cabinets; 2) Cost for takeout for over one year for multiple people: 3) Funds required to have items custom made or modified; 4) Funds to purchase multiple non-standard expensive tools; 5) Funds to buy multiple non-standard supplies like multiple gallons of furniture grade paint and protective coats; and 6) Cost incurred from countertop installation delays. When one considers all of this, it is entirely obvious that my experience was an overwhelmingly stressful experience, and as a result, I will never recommend Cabinets.com or their manufacturer to anyone. I guess it goes, sometimes the seemingly reasonable price is indeed entirely too good to be true! **Comment from Cabinets.com:** > Hi Brandi, > We appreciate your feedback and apologize that you are not satisfied with your purchase. At Cabinets.com we always aim to please our customers and make them happy, but unfortunately in your case we were not able to satisfy you, even after multiple attempts. We acknowledged that there was some shipping damage and a few quality issues, but we always stand behind our cabinets and never questioned replacing the cabinets that had damage. Even after the time had passed to report damage we continued to replace items, no questions asked. You continued to complain about the cabinets, so we offered to take all the cabinets back and give you a complete refund, but you did not accept that offer since you already installed all the cabinets. We even agreed to a small compensation that you suggested, but then later denied, making a new unrealistic demand. Again, we apologize that you are not satisfied with your purchase, but we feel that our company did everything we could to resolve the situation within reason. **★★★★★ — Attilio and Beth Somma, Oct. 2018** > Our experience at Cabinets.com was absolutely flawless because of our designer Amy Anderson! She was professional, knowledgeable, and very organized. We are gutting an old farm house as a second home, and didn't want to spend a fortune on cabinets, so we surfed the internet for a deal. Wow, did we get lucky! Amy gave us excellent ideas, and handled any questions/concerns we asked her. She designed a beautiful kitchen for us. The wait time and delivery was right on the mark, and your business office was courteous and prompt with getting back to us. We can tell you that 5 years ago we dealt with a local company to replace a kitchen at our primary residence, and I didn't get half the care, attention, or quality of work that I received at Cabinets.com. I highly recommend them, and we will not use anyone else. By the way, the quality and craftsmanship is excellent. You won't want to use anyone else, and definitely request Amy. It was our fortune to have gotten her when we called. I will definitely use them in the future and you should too! Many thanks, Leo and Beth Somma , Hampton Bays, NY > P.S. We will send photos when project is complete, and definitely view Cabinets. com gallery of photos. You get tons of ideas! **Comment from Cabinets.com:** > Hi Attilio and Beth, thank you so much for this wonderful review! We are so happy that your experience with our team was above and beyond your expectations. One of our values is being passionate about customers, and each one our team members lives by that. We are so glad that you love your new cabinets and we look forward to working with you again! **★★★★★ — Julio Palmaz, Oct. 2018** > Dennis Waltzer was very effective in assisting the design of my 2 kitchens. Courteous, fast and accurate. Cannot wait to see the cabinets installed but I anticipate they will live up to my expectations. If so, they will be great value for the investment. My experience with Cabinets.com hopefully will match the recommendations I got from the builder **Comment from Cabinets.com:** > Hi Julio, thank you for you review! We are glad you had a great experience with your designer. We can't wait for you to receive your new cabinets, we would love to see photos of the new kitchens when it's all done! **★★★★★ — Christine Salzer-Floyd, Oct. 2018** > We can not enough great things about the quality of cabinets and their desighn customer service at Cabinets.com. > These cabinets are beautiful! We are so impressed their premium craftmanship and yet they offer an affordable price. > Our designer Ashlee, was nothing short of wonderful. From the very beginning of our design process and to the final completion, she was an absolute pleasure to work with. > Ashlee was there for us every step of the way with enthusiasm and a great sense of reassurance. Any problems, concerns or minor questions were addressed thoroughly and quickly. Without her professional knowledge of design and space planning I know that our kitchen would not be as stunning as it is today. > Our kitchen is truly now a piece of art and we highly recommend Cabinets.com and their designer Ashlee to friends and clients. A very special thank you to Ashlee for making our kitchen dreams come true! **Comment from Cabinets.com:** > Hi Christine, thank you for choosing Cabinets.com! We are so happy that you love your new kitchen and had such a great experience with your designer and our customer service team. Thank you for sharing photos of your beautiful new space! **★★★★★ — danielle bonnofsky, Sept. 2018** > I worked with Danny Walser on a kitchen cabinet design and have to say it was nothing but pleasant to work with him. He was always very prompt in answering my questions and offering ideas and after about four designs we came up with a plan that I was very happy about. I have not received my order yet, but I am very excited to get them and have them installed. In fact it was so easy that I ended up ordering bathroom cabinets as well and Danny was able to link the two orders so that they will ship together. I will follow up with another review once everything is received and installed. Thanks! **Comment from Cabinets.com:** > Hi Danielle, we are so happy your experience with your designer was so great! We appreciate you choosing Cabinets.com and we can't wait for you to receive your new cabinets! We would love to see pictures of your new kitchen and bathroom when you get them installed! **★★★★★ — Aaron Sommers, Sept. 2018** > Danny W. at Cabinets.com was great! He was very knowledgeable, helpful, creative and responsive. A true professional! Thanks for all your help. **Comment from Cabinets.com:** > Hi Aaron, thank you for your review! We are happy to hear that your designer was so helpful, and was able to create what you were looking for. We hope you love your new cabinets! **★★★★★ — Charles Wyckoff, Sept. 2018** > Sheila did a great job and patiently and quickly made modifications when asked to. The design was excellent and the kitchen looks fantastic. **Comment from Cabinets.com:** > Hi Charles, we are glad you love your new kitchen! Our team here holds our value of being passionate about our customers very high so it is always great to hear that our customers can feel that value! **★★★★★ — Adella Trehal, Sept. 2018** > . Even though we have not done business in person, Sheila at Cabinets.com was very accommodating and timely with all of our requests. Her knowledge of products enabled her to create an otherwise unavailable cabinet to fit our needs. **Comment from Cabinets.com:** > Hi Adella, thank you for choosing Cabinets.com! We are happy to hear that your designer was accommodating and always willing to work with you to fit your specific needs. We hope you love your new cabinets! **★★★★★ — Christina Getz, Sept. 2018** > Sheila was a fantastic resource at all stages of our kitchen design from measuring, design, choosing cabinet type & features for our budget. She was prompt with responses & changes to our plans. > > Thank you Sheila. I’ll be sure to send photos when the project is completed. **Comment from Cabinets.com:** > Hi Christina, thank you for sharing your experience with our team! We are glad to hear that your designer was able to work with you to provide everything you were looking for in style and prices. We appreciate you choosing Cabinets.com and we look forward to seeing the photos of your new kitchen! **★★★★ — Dennis Winkler, Sept. 2018** > Sheila, was friendly and very professional. We sent her the measurements and cabinet style . She did the design which really put our thoughts into perspective. She sent this layout to us with the price and we made the purchase. Thank you for your help and great service. **Comment from Cabinets.com:** > Hi Dennis, thank you for your review. We are happy to hear that your designer was able to bring you vision to life and give you the kitchen you had been envisioning. We hope you love your new kitchen! **★★★★★ — Harlow Granite, Sept. 2018** > Danny Walser did a great job helping with design and selection! He made the process so easy with his quick communication and knowledge. We will use him again for future projects. **Comment from Cabinets.com:** > Hi there, thank you for sharing your experience. It is always great to here that our designers are making our customers dreams come true and even getting them to come back! We look forward to working with you on future projects. **★★★★★ — Paragon Construction Company, Sept. 2018** > We are very happy with our experience dealing with Cabinets.com. > Sheila Henderson did a fantastic job in assisting us with the design for our kitchen. She had great suggestions and was very timely and easy to work with. I would definitely recommend her to a friend or colleague. **Comment from Cabinets.com:** > Hi there, thank you for choosing Cabinets.com! We are so glad that your designer made your experience with us the best it could be. We hope you love the new kitchen and hopefully we can work with you again in the future. **★★★★★ — Zach Kottke, Sept. 2018** > Excellent service and responsive! Pouring concrete countertops and will upload photos soon. We lived the color and finish combination that was recommended. Thanks Sheila! **Comment from Cabinets.com:** > Hi Zach, we are so glad you love your new cabinets and that your designer was helpful in choosing! We can't wait to see your finished kitchen soon! **★★★★★ — Amy Schill, Sept. 2018** > I enjoyed working with Sheila Henderson at cabinets.com. She is professional, kind and, knowledgable about the products that they sell. Sheila showed care for me and my project. She worked with me to make adjustments until the design was exactly what I wanted. She was able to clearly answer all of my questions in a timely fashion. We just ordered our kitchen cabinets, and so far the experience has been easy. I highly recommend Sheila. **Comment from Cabinets.com:** > Hi Amy, we are happy to hear that your designer was able to bring your vision to life and make the process easy for you! We hope you love your new kitchen once it all arrives and is installed, we can't wait to see it! **★★★★★ — Cally Hendrik, Sept. 2018** > Cally Hendrik has been an outstanding designer throughout my project. No only does she have an excellent sense of design, she has a knowledge of detail and precision and the ability to put that vision in her drawings. And she does it quickly. She also has an intimate and extensive knowledge of all the cabinetry available and what can but customized . It was always a joy to communicate with her either thru email or over the phone. She never got upset when I changed things in the design. She just rolled with it and redid her drawings....such a joy from my end. > Can't recommend her enough. > Richard Piekos **Comment from Cabinets.com:** > Hi Richard, thank you for your sharing your experience with your designer. We are so glad that she was able to make the process easy and get you everything you were looking for! **★★★★★ — Scott Shoyat, Sept. 2018** > Cally was awesome! I loved working with her. She was very friendly, helpful, and professional. I would highly recommend for anyone looking to complete a cabinet project. **Comment from Cabinets.com:** > Hi Scott, we are happy to hear that your designer made the experience so easy and positive for you. Thank you for sharing your experience! **★★★★★ — Kenneth Woychuk, Sept. 2018** > This will be my third project with Cabinets.Com and Designer Danny Walser. I've done two big kitchen renovations plus a master bath. The customer service has been great. Any time I asked for a change, Danny was very prompt at getting me updated drawings and pricing the same day. I've saved time and money by using Cabinets.com and Danny Walser. I highly recommend them any chance I get. > Thanks again - **Comment from Cabinets.com:** > Hi Kenneth, thank you for being a loyal Cabinets.com customer! We are so happy that you have such positive experiences with our team and appreciate your recommendations! **★★★★★ — DMO, Sept. 2018** > Cally Hendrick was the designer of my kitchen project - she did an excellent and timely job. The kitchen space was challenging - and she provided the design and then worked with me to tweak it. I would recommend Cally and Cabinets.com. **Comment from Cabinets.com:** > Hi Donna, we are happy to hear that your designer was so helpful throughout the process. Thank you for your review! **★★★★ — Chuck Cerasoli, Sept. 2018** > Cabinets.com was very helpful and accommodating with the design of our kitchen, laundry and bathroom vanities. They updated our plan many times and were always very quick with responses. **Comment from Cabinets.com:** > Hi Chuck, thank you for your review. It is great to hear that our team was easy to work with. We hope your new cabinets are everything you dreamed of! **★★★★★ — Diane Nero, Sept. 2018** > As a licensed professional engineer and professional planner, I have worked with hundreds of other professionals throughout my 35 year career in land development. Cally Hendrick is a consummate professional in her field of kitchen design and customer service. Communication with her throughout the process was excellent, her design skills are masterful, and graphic arts talent is a pleasure to work with. I cannot speak high enough about her and the company she works for. There was excellent communication from initial design consultation through delivery and post delivery. I have recommended several of my colleagues to Cally and i know she will be very busy for the foreseeable future!! **Comment from Cabinets.com:** > Hi Diane, we are so glad that you had such a wonderful experience working with your designer! Our designers and our whole team always strives to pursue greatness, and this is to ensure happiness with our customers! Your new kitchen looks great, thank you for the photos! **★★★★★ — Michael K, Sept. 2018** > Our entire experience working with Cabinets.com was awesome. We shopped around a few local spots, but were not really satisfied with the quality of the cabinetry. On a whim we tried out Cabinets.com and got some samples and were sold. Then, as icing on the cake, the process to "Design" our kitchen with their team was AMAZING. Having that rendering made things so easy. We also love the finish options, and the various lower cabinet options, like drawers, and a pull out trashcan option. > > The cabinets were delivered quickly and are SO nice. We installed them ourselves and the rendering was a life saver. > > If we ever renovate another kitchen again, Cabinets.com will be our first and only stop. **Comment from Cabinets.com:** > Hi Michael, thank you for your review and the photos of your new kitchen, it looks amazing! We are glad you got to take advantage of our sample door program and that your kitchen came out exactly as expected! **★★★★★ — freyday13, Sept. 2018** > I contacted cabinets.com to estimate cabinet cost for a kitchen renovation. Danny was assigned to my design and I couldn't have been happier. Within 24 hours he had my design and after some tweaking it was perfect. Subsequently I had Danny also design two options for my master bathroom. Danny was knowledgeable, efficient, courteous and detail oriented. I always had a response from him within 24 hours although it was usually within a few hours. I placed the order for the kitchen and bathroom and am looking forward to the arrival of my cabinets. I am planning to use Danny's talents for another kitchen project I am working on for a friend. **Comment from Cabinets.com:** > Hi there! Thank you for sharing your experience! It is great to hear that your designer was so easy to work with and was able to bring your vision to life. We can't wait for your new cabinets to arrive and to work with you again soon! **★★★★★ — Nicholas James, Sept. 2018** > I hired cabinets.com after going to Home Depot. My experience at Homedepot was okay but compared to working with Danny over at cabinets.com, there was no comparison. Basically, I told him the look I was going for, I sent him the plans and what I would like for features and he did the rest. > When he came back with the designs it was exactly what I was looking for. First try, nailed it!!! > > It was a great experience to work with Danny...He always got back to me quickly, whether it was email or phone. (The only time I didn’t get a hold of him was after business hours,, every time I called during business hours he picked up) this really makes the process easy!! > > I would highly suggest cabinets.com, and when I my buddy builds his house next year I will pass Danny’s number over to him. > > I will also be adding on to the kitchen next year, this is just the first phase so I will also be back again! **Comment from Cabinets.com:** > Hi Nicholas, we are so happy that you love your new kitchen and got everything you wanted! Thank you so much for the review and for passing our name along to your friend. We look forward to working with you again soon! **★★★★★ — Jim Stach, Sept. 2018** > I’ve had a delightful experience with cabinets.com. I started this process a year ago in September of 2017, and Ashlee Boyer was assigned as my kitchen designer. She has been stellar in guiding my wife and I in the kitchen design of our new home. With at least half a dozen changes to the design (I’ve lost count), Ashlee was patient with us and gladly continued to take the time to modify our drawing over the course of like nine months, promptly emailing a new revised design within a couple days. I imagine she thought we’d never make it final and actually order cabinets, but in July of 2018 we did! The cabinets arrived yesterday 9/25/18, and they look great. While I have not installed the cabinets yet, I am very pleased with them upon inspection during delivery. The finishes are just like the samples we ordered, with everything looking just like I thought they would. I think the delivery company for my local region of America did a good job and while all the cabinets themselves arrived undamaged, two skins (or panels) for some cabinets were damaged. I called Cabinets.com claims while the delivery guys were still on site and reported the damages, and I was informed to take pictures, file a claim, and new ones will be shipped in 10-14 days. I think that’s about as easy as it gets for making it right. **Comment from Cabinets.com:** > Hi Jim, thank you for your review! We are so glad that you were able to get your dream kitchen with the help of your designer! A new kitchen is a big decision so we understand taking the time to make sure it's exactly what you want! We can't wait for you to get your new cabinets installed and see it all come together. We would love to see pictures of your new kitchen when it is completed! **★★★★★ — Stacy Kelly, Sept. 2018** > So I have not received my cabinets yet, but will start off by saying I have had the best experience working with Suzanne Rovira. She is beyond knowledgeable and helped us create the kitchen of our dreams. The level of service she provided was top notch. We have dealt with some top designers in Chicago and I can tell you she really knows her stuff. I will be adding Photos of before and after once project has been completed. **Comment from Cabinets.com:** > Hi Stacy, we are so glad your experience so far has been great and your designer has been so helpful! One of our values is to be passionate about our customers and it's awesome to hear that our team is living it up to that value. We can't wait to see your kitchen when it's all done! **★★★★★ — Tonya Hahn, Sept. 2018** > I can't say enough about this company. High quality American cabinets at a great price! Easy ordering, fast, reliable shipping and expert design help. > My designer Suzanne was the best! Patient, knowledgeable, and accurate. She helped me decide on everything for my kitchen remodel and answered all my questions. She was so good that my installer who says he always has problems with designer accuracy was impressed. > Thank you Suzanne and thank you cabinets.com. **Comment from Cabinets.com:** > Hi Tonya, we are so glad that you had such a wonderful experience with your designer and our products! Being passionate about our customers is one of our core values and it's awesome to hear that you felt that! Thank you so much for sharing photos of your new space, it looks beautiful! **★ — vcoley816, Sept. 2018** > Like many others, I ordered my cabinets in May and now in mid september I still do not have a complete order because the substandard shipping companies they use deliver them damaged. Cabinets.com is just the distributor, so they are responsible for the delivery and service. Multiple reorders have been placed and continue to arrive damaged. I would not recommend, try to go direct to the manufacturer. **Comment from Cabinets.com:** > Hi Victoria- We’re disappointed to hear about the delays and delivery problems you’ve experienced with your new cabinets. It appears the majority of these issues resulted from shipping damage, like you stated, and we’re working to resolve each and every one until you’re a satisfied customer. All our cabinets are shipped directly from the manufacturer to our customer so they are handled as little as possible. We offer a final mile white glove delivery service that is usually one of the best in the industry, but clearly you didn’t experience that. We have been working closely with the delivery company and they will also be reaching out to you soon. We look forward to making this right. **★★★★★ — S Tuttle, Sept. 2018** > Wonderful experience!!!! > > I would recommend using the free designer service to everyone - I had a tiny space and my designer was able to maximize every inch. Thank you for doing an amazing job - every cabinet fit the way it was projected and they are beautiful. > > Had a couple of dings. Submitted a damage claim. Customer service was hands down the best and promptly handled the replacements. > > People who see my amazing kitchen ask who did the cabinets and I proudly tell them Cabinets.Com. **Comment from Cabinets.com:** > Hi there, > > We are so glad to hear about your wonderful experience! We are sorry about those few dings, but are glad customer service team made everything right! Cally was indeed happy to have helped you with your design. We would love to see your new kitchen if you are willing to share some photos! **★★★★★ — baryinreno, Sept. 2018** > I have used this company twice and have been very happy both times. We did a remodel of our kitchen and a few years later our master bathroom. Holly was the designer that I used and she is very knowledgeable and thorough from start to finish. The quality of the cabinets is very high and the results are beautiful. We have three more bathrooms to remodel and will be using cabinets.com . **Comment from Cabinets.com:** > Hi Bary! We are so glad to hear that you love your new cabinets and had multiple great experiences with your designer! We would like to thank you for your continued business with us, and we are happy to hear you will be back again. We would love to see your renovated rooms if you would be willing to share some photos with us! **★★★★ — Ryan Marcusen, Sept. 2018** > Make sure you closely check all cabinets within 30 days of receiving them!!!!! > After getting quotes from the big box stores, I came across cabinets.com and decided to go with them for my DIY Kitchen refresh. The design process was excellent. They worked with me making multiple changes to the design until I was happy. I ordered 23 cabinets for a total kitchen makeover. After receiving the cabinets I had some issues that came from the factory, so quality control could definitely be better. (only reason I did not give 5 stars) However, cabinets.com was great on getting the issues resolved. Be prepared to wait 2-3 weeks if you run into any defects or have shipping damage for replacement pieces to be made and shipped. > > UPDATE Oct 12: I received replacement doors / cabinets as still had defects. They are sending me a 3rd door for one of my cabinets. The issue was obvious, and should have been easily caught. They are quick to replace damaged or defective parts, but I'm now 6 weeks past the project and waiting on a 3rd door due to factory defects. **Comment from Cabinets.com:** > Hi Ryan! We are so glad to hear that your experience with our team was so positive. We are sorry about the issues from the factory and we are working to make sure those issues do not occur again. We are glad everything was resolved and fixed and you are happy with your cabinets. Thank you for sharing a photo of your new kitchen! **★★★★ — Sue Carey, Sept. 2018** > Suzanne came up with a great plan for my kitchen that worked very well. The Quality of product is great. When a part was damaged in shipment, it was immediately replaced with no trouble. And made in the USA! What's not to like?????? **Comment from Cabinets.com:** > Hi Sue, > > We are so glad you had such a great experience with your designer and our company! We always do our best to replace damaged products that unfortunately occur during shipping from time to time, so we are glad to hear that your issue was resolved immediately! We would love to see photos of your new kitchen if you would be willing to share some! **★★★★★ — User, Sept. 2018** > Highly recommend this company! From design to install they were incredibly responsive, knowledgeable and easy to work with. Above all we were so impressed with the cabinet quality. Can’t say enough good things! **Comment from Cabinets.com:** > Hi Ashley, > > We are so glad you had such a positive experience with our team and that you love your cabinets! Being passionate about our customers is one of our values and we take that value very seriously. We would love to see your new space if you are able to share some photos! **★★★★★ — Elizabeth Kitchen, Sept. 2018** > Sheila Henderson and cabinets.com are the absolute best...she was a pivotal part of my design process. Sheila made it simple, comprehensive and FUN! She was incredibly responsive, truly no matter the day and time. The cabinets and hardware are a great quality and value, they arrived on time, and the overall process was so easy. I am a real estate investor (aka Flipper) and I plan on working with her on all of my future projects! Thanks Sheila! **Comment from Cabinets.com:** > Hi Elizabeth! > > We are so glad that your experience with your designer was so wonderful! Thank you for sharing these photos of the new spaces, they all look great! We know that Sheila will be delighted to work with you again on future projects, and we can't wait to see more beautiful photos of your future projects! **★★★★★ — Tammy Smith, Aug. 2018** > Cabinets.com was wonderful to work with, especially our designer Ashlee Boyer!! She worked very closely with us to make sure we had our dream kitchen. She never lost patience when I was wanting to change things and see different configurations, wonderful customer service! I was still nervous about Ashlee was so patient with all of my changes and explained in great detail when I had a question. I really buying online even after the free samples and all the communication, but she suggested I purchases and upper and lower to see the quality first hand. She said she was sure we would be happy with the product and she was right! These cabinets have all the features and quality I found in my town for much more (5/8 plywood dovetail drawers, undermount slides, soft close everything, sturdy construction and beautiful finish). The cabinets were packaged VERY well! I will be placing my full kitchen, laundry and master bath order this week. Oh and we changed to the frameless style because we are going modern and there was not an upcharge! Made in the USA!! I will post a picture of my kitchen when it is finished. Thanks Ashlee!! **Comment from Cabinets.com:** > Hi Tammy, thank you so much for sharing your experience! We are so glad to hear you had such a positive experience with your designer and our team. One of our core values is to be passionate about our customers and everyone here lives up to that value. We are so excited for your new cabinets to arrive and to see your pictures! **★ — Victoria Black, Aug. 2018** > The doors on my Shaker cabinets from Cabinets.com were poorly finished. The stain does not extend all the way to where the panel meets the face. That leaves a small line of unstained wood around every panel on every door. I was ready to believe that this was just a one-time mistake, until I received replacement doors that reflected the same poor workmanship. This is just lazy staining and lack of attention to detail. Disappointed... **Comment from Cabinets.com:** > Hi Victoria, > > We are disappointed to hear that you’re not satisfied with your cabinet doors. We would like to explain what you are seeing and why this happens: > > With sprayed stain applications you will see what is called a slight Halo/Faraday effect, which typically only appears on darker stains. This is caused by the spray out of the spray gun not being able to reach tight corners after the door is built. Unfortunately, we must spray the doors completely built as we risk a slight color variance if not all parts are sprayed at the same time. Along with this color variance, there is a risk of damaging the door during the building process. On the other hand, if more spray is concentrated in those tight corners, there will be excessive overspray on the rest of the door. > > As you will see on our website, we offer both sprayed stains and hand wiped stains. This Halo/Faraday effect only happens on sprayed stains. Wiped stains do not have this issue (nor do painted doors), due to the fact that the stain itself is hand-wiped all over the door. They tend to take to the wood grain more and give off a varying color effect. If someone does not like the color variation caused by wiped stain, they’ll usually lean more toward sprayed stains. Sprayed stains create a uniform overall color, and wood grain does not come into play as much. > > We hope this helps explain what you are seeing and why this is caused. Please reach out if there is anything else we can help you with. **★★★★★ — Elizabeth Botzenmayer, July 2018** > I haven't received my cabinets yet but I wanted to write a review for Sheila Henderson, my Designer for Cabinets.com. Our project is a kitchen redo, tearing out everything and starting new. The space is somewhat awkward to work with but Sheila came up with a ton of great ideas. This was my first kitchen design so I had a steep learning curve. Not only that, but it had to be perfect because, once done, there would be no way to make changes later. The result was countless change requests to my design until we finally arrived at the perfect design. Sheila hung in there through all those changes through the months and never once showed any sign of running out of patience with me. I know I had to be the client from Hell but you'd never know it by the way Sheila treated me. She guided me every step of the way and we ended up with one fabulous design that was also within my budget. THANK YOU, SHELIA! Will see if I can append photos later when the kitchen is completed. **Comment from Cabinets.com:** > Hi Elizabeth, thank you for your review! Sorry for the delay in the response. We are so glad you had a great experience with our team and your designer! We can't wait to see the pictures of your beautiful new kitchen! **★★★★★ — Alexandra Gaughan, July 2018** > I'm a decorator working with cabinets.com for a client. This has been my first time using cabinets.com, and so far I have been really impressed. Their customer service and design services have been fantastic. A special shout out to my kitchen and bath designer, Kristen, who took my ideas and brought them to life. Her designs for the kitchen and bathrooms went above and beyond expectations, and she was quick to make changes when necessary so the cabinets could be purchased within the sale window. Placing the order was simple, and I can't wait for the cabinets to arrive. Once they do I will update the review with cabinet quality and pictures of the finished project. I'm sure this is not the last time I will be working with cabinets.com and I highly recommend them. **Comment from Cabinets.com:** > Hi Alexandra, thanks for sharing your experience with our team here at Cabinets.com! We are so glad to hear that Kristin and our customer service team has been quick to follow up and make sure you are happy. Being passionate about our customers is one of our core values, so we’re delighted to hear it’s being upheld. Again, thank you for sharing, and we can’t wait to see your beautiful pictures soon! **★ — Jessie Cervantes, July 2018** > Cabinets.com was recommended by a friend and we thought we were making the right choice. Unfortunately it's been a horrible experience for us. We ordered our cabinets on April 16th and we have yet to receive our entire order. Our order was to completely be delivered on June 8th but when the delivery company came three pieces were broken and 8 pieces were completely missing even our pantry. We did receive a brown cabinet though and our cabinets are white I assured the delivery company that it was not ours and had them take it with them :) . I submitted a claim that same day we are beyond frustrated and ready to return everything but they said, "it is outside Cabinets.com policy to provide refunds as we will replace any affected part. We have initiated a dock search with the delivery company for all the missing items" it is July 6th and we have yet to receive our entire order. their customer service has assured me that this rarely happens yet it seems like they're doing nothing to make it right. it's a hassle dealing with them you get treated like you're the one that did something wrong. **Comment from Cabinets.com:** > Hi Jessie, > > We apologize for this inconvenience to your renovation. We have replaced the three broken pieces, and show they were delivered on 6/29. In speaking with our Customer Care Team, the final missing pieces of your order have completed in production and shipped out this afternoon. We’ve made sure to communicate each step of the way, and you will be receiving a tracking number via email shortly to help you monitor the status of your upcoming delivery. Please know that we understand your frustration and are doing all we can to get your order to you as soon as possible. **★★★★★ — Pablo Ramirez, May 2018** > We wanted to do a kitchen remodel on our new (80s) home after getting bids for for 60-70k we were looking at other options so we hired a General Contractor to do all the construction and would do as much as we could our selfs. We ran in to Cabinets.com while doing research online. Their prices are great for RTA’s, we live close to El Monte CA where you can get Chinese cabinets for dirt cheap and we explored that option but we came back to the Palmdale Gray cabinets from Cabinets.com because of their many cabinets options we wanted full height cabinets and large drawers cabinets in gun metal gray. > I was worried about not able to see and try out the cabinets first before we purchased them but the prices and the options got me... I’m so glad we made that decision. As always in renovations not everything was perfect we were missing some pieces in the order but they were sent to us ASAP and the customer service was on it with updates and such, the only thing I didn’t like was that we didn’t have enough crown molding and had to order an other piece and the shipping was $60! They did recently offered to pay for half of the shipping which is nice of them. Really can’t say enough about the customer service! The cabinet installer was also impressed with the quality he said these cabinets are almost like semi custom quality they are a lot straighter and nicer than any RTA’s he’s worked with... it did come together quite nicely in our new kitchen... This is the email I sent Cabinets.com showing our gratitude: > I just want to thank you guys especially designer Sheila Henderson for an awesome experience in service and products! We went for a modern farmhouse themed kitchen and decided to go RTA (Palmdale Grey) to save some money, we were able to get all of our upgrades with the savings! We have a shop at our house and we took our time assembling the cabinets with lots of staples and wood glue we used lots of clamps to keep everything straight! These are some pics of before during and after our kitchen remodel! **Comment from Cabinets.com:** > Hi Pablo! Thank you for sharing your experience here on Houzz. We are so glad to hear that you had a great experience with our designers, customer service, and our products! One of our core values is being passionate about our customers and everyone here on the Cabinets.com team lives by that. Thank you for sharing your photos of your beautiful new kitchen! Again, we are so happy that you chose us and had such a positive experience. **★ — Maurice Seitter, May 2018** > I just received a shipment of Deerfield Shaket II cabinets from cabinets.com and I am in the middle of a NIGHTMARE; they were packed so poorly that, when they arrived, each one had at least one door or drawer damaged. Now I'm trying to get Cabinets.com to either replace all the doors and drawer fronts or refund me, and they are giving me a huge run-around. > > The cabinets are very nice. but the way they were packed virtually guarantees that anyone who orders them will have the same problem. And I wouldn't wish that on my worst enemy. **Comment from Cabinets.com:** > Hi Maurice, > > We apologize for the scratches that occurred on some of your doors and drawers during transit. Unfortunately, sometimes this can happen as the cabinets get handled improperly during the shipping process. We do try and take additional measures to avoid this. In fact, starting this week we are now using a film that is applied to all doors and drawers to help limit this issue. > > When you brought this to our team’s attention, we stated that we have a quick and easy claims process to get these doors and drawers replaced. We asked you to send pictures of the doors and drawers that had issues and we stated that we would get those remade as soon as possible. You sent in photos of about 10 different doors/drawers that had damage but then demanded that we replace every single door and drawer on your order. Unfortunately, that is not the way our process works. We only replace damaged items not the entire order. You also admitted that even though a lot of them were fine, and some items you didn’t even open yet, you still wanted the entire order replaced. We kindly asked you to open all the cabinets in your order and anything that had damage we would get replaced right away. At this point you refused to work with us and even made numerous threats towards our company which we will not accept nor do business under these circumstances. > > After much consideration, we are going to go against our policy of no returns on cabinet orders and take back your entire order and issue a full refund. We understand you had some issues, and we always try to make all our customers happy, but we do not see that being possible in this situation. **★★★★★ — Germaine Fritz, May 2018** > When the island of Virgin Gorda, in the British Virgin Islands, was hit by two Category 5 Hurricanes in September 2017, my 5-star, luxury rental villa business was destroyed. 95% of the structures on this island were as badly damaged as mine - or worse. In January 2018 I ordered sample doors from Cabinets.com in their Deerfield line - Shaker II Maple Bright White and Shaker II Maple Naval Blue. My husband and I had a lot of experience through the years with building houses and kitchens, and we could tell these doors were well made. We decided to go with Cabinets.com in both colors for our replacement cabinets, but first we needed to purchase our appliances online. We needed those specifications for the cabinet dimensions. After that was accomplished, we re-designed our kitchen using only the vague measurements people down in Virgin Gorda could send us. The house and kitchen were still chaos! (Because our insurance had not settled and did not until May, all debris had to be left in place.) We were back here in Massachusetts trying to replace everything we needed for the villa. We decided to change the placement of the kitchen island so the cooktop would not be destroyed again by the ceiling fan dropping on to it if we had another catastrophe like the one we just had... Finally, I was assigned to Suzanne as my Cabinets.com designer. I think she did a fantastic job for us! Even though we sent her our design, she had to come up with a finalized plan using our "rough" measurements. We were not sure of the window sill heights or even the width of the kitchen windows, but this was the best we could do considering the situation. She came up with changes that made sense for us and solved problems we did not anticipate. She was very patient with us since we were still in "shock." The cabinets were completed ahead of schedule. We had them shipped (for free) to a freight consolidator in Fort Lauderdale, and there they were put in "my" 40 foot container and sent on a ship to St. Thomas, U.S.V. I. From there, they went on a smaller barge to Virgin Gorda, in the British Virgin Islands. Finally, in April, 48 cartons from Cabinets.com were carried on to the porch of my villa! The cabinets were installed in a Great Room with nothing but concrete walls and electric outlets. EVERY single cabinet and cabinet part arrived in PERFECT condition and fit the space! Not one item was missing from the order. If I could rate this company with 10 stars, I would. Their attention to detail for my order was impeccable. If I'd received one or more broken cabinets, I would be without a working kitchen and unable to rent my villa now. My 8 appliances slipped right into place. It was a leap of faith to order on line, but they did a magnificent job for me and my company. Bravo, Cabinets.com! Now my 5 employees can start earning a living again because you came through for me, and I can rent my villa and bring tourists back to beautiful Virgin Gorda. **Comment from Cabinets.com:** > Hi Germaine, > Thank you so much for sharing your story! We’re saddened to hear of the devastation caused by last year’s hurricane season; there’s no doubt the recovery and renovation process was a challenge. Each of our designers works hard to make project planning as smooth as possible-- Suzanne is no exception! Again, thank you for such wonderful feedback. **★★★★★ — Shasta Development LLC, April 2018** > Very pleasant, professional and timely experience working with Brittany at Cabinets.com. She did an incredible job on cabinet design for my home renovation project with the sketches of my kitchen, laundry and bathrooms I provided. I'd highly recommend her and cabinets.com **Comment from Cabinets.com:** > Thank you for choosing Cabinets.com for your renovation project! We're delighted to hear you took advantage of our free kitchen design service. Our designers are very knowledgeable about our products and it helps our customers in smooth project planning. We appreciate your business with us and your recommendation! **★★★★★ — Lori Schroth, April 2018** > Cabinets.com Review > > Before I ordered my kitchen cabinets, I ordered a ton of samples from different companies. My husband and I finally settled on Crestview Naples White from Kitchen Resource Direct. These are RTA cabinets, which is great – we are both handy and thought we could save some money by putting them together ourselves, all with real wood components. We looked at a lot of places, and wanted something that was better quality than cabinets from the local home improvement store, but not so expensive to take out a loan. > > The Samples: Kitchen Resource Direct has a great free sample program. You pay to get the full size cabinet door sample shipped to you. You can test them out in your kitchen. Once you make a decision, send it back and get refunded your money! The quality of the Crestview samples were great. They didn’t have any scratches or dings. They also seemed to resist fingerprints and appeared as if they would be easy to clean. Some of the other RTA samples from them were kind of scratched, which ultimately helped us decide on the Crestview. We had no problems with our refunds either; they were all promptly returned to us. > > The Design: I’m not an engineer by any means, but I took pictures of our current kitchen, made a drawing showing it’s dimensions, and made notes about features I wanted integrated into my kitchen design. I was assigned to designer Susanne Rovira. Susanne was incredible! She had the first design back to me within 24 hours and made any other changes I asked for. She was also able to answer questions I had too. The design process went on for about 5 months, but that was because I kept changing my mind on the color of the cabinets and I had to wait for a time I would be home to receive the cabinets upon delivery. For every response I sent to Susanne, she was quick to get back to me. It was great working with her! (and I loved the end design of course) > > The Order: Ordering was simple because Susanne put together an order list for me. I took the time to go through the drawings and compare it to the order list – everything matched up! All’s I had to do was go to the order list in my email, click “Add to Cart”, and it took me through the checkout process. The only thing was two of my cabinets were on back order though, so it wouldn’t let me checkout with these in my cart. So I asked Susanne about this (making sure I could get free shipping on an order over $2,500) and she said they’d give me a free shipping code when they were back in stock. I waited until the cabinets were on sale to receive the best price possible and submitted my order – super easy! > > Delivery Notifications: Kitchen Resource Direct sends you emails regarding the status of your order. It took my order 3 weeks exactly to arrive. Communication could be enhanced for this. Kitchen Resource Direct only sends you the tracking status of the cabinets to a certain location. If the cabinets need transferred to another carrier, their status will say “Delivered” when in fact they were not delivered, but transferred to someone else. This caused confusion and I had to make a couple of calls ( I wasn’t home and you have to be home upon delivery to unload the truck). But, it didn’t take long for the cabinets to arrive at all. > > The Back Ordered Cabinets: The cabinets were back in stock about 2 months after my first order. They were sent immediately, with free shipping code, and received in less than 2 weeks (due to small order). > > The Delivery: The delivery went smooth. The company called me and set up a delivery appointment. Bright and early at 7:30 AM, my husband and I greeted the delivery man outside our house. For Crestview cabinets, you are required to unload the cabinets yourself. We had two full pallets on the truck. We were equipped with stuff to cut open the pallet and hand the boxes down, then use a hand truck to move them into our garage. Thankfully, the delivery man helped us. He was wonderful, using his own hand truck to help out and team carrying some boxes with my husband. We inspected all the boxes for damage. We saw one that seemed damaged, but opened it with the delivery man to check it out. It was great, so we didn’t write anything down on the shipping papers. Great experience! The back ordered stuff was sent via FedEx and the boxes were small, so no problems there. > > The Construction: My husband and I decided to construct a tall pantry cabinet first. The instructions that came in the box were fairly straightforward. We had all the tools we needed. Since it was our first cabinet, it took us about an hour to put together. Putting it together was fairly easy. Since it was such a large cabinet, we had to work to make sure the boards were pushed into the grooves well, but it was a good experience. Once we had the cabinet together, we were satisfied with its appearance. > > The Quality: We are still putting together cabinets and installing them. But, for the pantry cabinet we already put together and installed, the quality seems great. The soft-closed hinges work well, the maple shelves are in perfect condition and sturdy, and the doors work well. I haven’t had to do any cleaning yet, but I don’t anticipate any problems. So far, I’m happy with our purchase. > > Overall: I’m quite satisfied with my experience with Kitchen Resource Direct and the quality of the cabinets that I received. I was a little hesitant to buy cabinets online, but using their free sample service really helped. I can’t comment on the cabinets over time, but I’m hoping they keep their color and their durability. **Comment from Cabinets.com:** > Hi Lori, > Thank you very much for the 5-star review. Your satisfaction is extremely important to us! We're glad that you took advantage of our sample door program to see the cabinet quality in person as you selected the right cabinets for your project. Crestview Naples White cabinets are a beautiful choice! Our kitchen designer Suzanne was happy to assist you in creating the perfect kitchen design for your space based on the drawings you provided. We try to make ordering from our website as easy as possible, so we're also glad that you found the "Add to Cart" feature on our itemized quote emails useful. Overall, we're thrilled that you're satisfied with your Cabinets.com experience and hope you enjoy your new kitchen cabinets for many, many years to come! **★★★★★ — Lani Blakeslee, April 2018** > These cabinets are beautiful! They are well constructed from quality hardwood and NO particle board! I found the perfect color for my design, the Bellair Maple Haze is a desaturated cornflower blue I couldn't find anywhere else.... > The customer service made ordering online less intimidating as they have design professionals to walk you through your project's requirements. One cabinet did arrive damaged but they remediated the issue and were helpful and responsive and resolved the issue promptly. I myself, made a error and they bent over backwards to help me remedy the problem with great sympathy and patience and accommodated several requests above and beyond what you typically experience in online stores..... **Comment from Cabinets.com:** > Hello Lani, > Thank you so much for the 5-star rating and such a wonderful review. We are happy that you chose Cabinets.com for your new cabinets and glad to hear that you absolutely love them! Our team is glad to have helped you throughout the buying process. Great choice on Belleair Maple Haze cabinets! We would love to see finished kitchen pictures. Again, thank you for sharing your experience on our Houzz page. We appreciate your business with us. **★★★★★ — cjzc11, March 2018** > I worked with Suzanne Rivera on my cabinets and made multiple changes. Suzanne was always willing to help and suggest how I could make the design work. I highly suggest working with her. Her design when compaired to other competition was flawless. **Comment from Cabinets.com:** > Hello, Thank you for your feedback. We are glad to hear that you had a good experience with our company and our designer, Suzanne. She was indeed very happy to have helped you with your design. Again, thank you for business with us and your referral! **★★★★★ — Joe Killpack, March 2018** > I would Highly recommend this product for any job. I have used the Deerfield Line and also the RTA products in our homes that they are great. The designers are very professional, knowledgeable about the lines, and very responsive. **Comment from Cabinets.com:** > Hello Joe, Thank you for choosing Cabinets.com for your cabinets! We are glad to hear you are happy with your choice and that our team was able to provide you with excellent service. Also, your kitchen looks lovely in the picture! Thanks, again for sharing the pictures and your experience on Houzz. **★★★★★ — Amber Wong, March 2018** > Brittany Hutt was my designer and she was helpful resourceful and extremely responsive. She overcame all of the issues with the design I thought would work and made it a kitchen I could never imagine! I highly recommend cabniets.com! **Comment from Cabinets.com:** > Hello Amber, > Making dream kitchens a reality - Yes, that's what we stand for! We're happy our designer, Brittany, was able to help you get the kitchen of your dreams. Thank you very much for sharing your experience on our Houzz Page. We truly appreciate your business and referral! **★★★★★ — Pat Webster, March 2018** > Cabinets.com came highly recommended by a contractor friend who had just installed Cabinets.com into his personal Farmhouse Kitchen. I researched and shopped other online companies and also the Big-Box stores in my area. They even offer to ship sample doors for FREE ... Suzanne R., the kitchen designer at Cabinets.com made the process easy and reassured me through her professional design that every detail would be taken care of. She picked up the phone every time I called and made repeated adjustments as I came up with new cabinet ideas. I just ordered my cabinets tonight. I'll know soon enough if my high rating stands in 5-7 weeks. **Comment from Cabinets.com:** > Hello Pat, > Thank you for choosing Cabinets.com for your new cabinets. Our team here is glad to hear that you are satisfied with the entire process of purchasing the cabinets. Suzanne is one of our talented kitchen designers on staff and we are happy that she provided you with excellent customer service. We are sure you will be happy with your new cabinets once they arrive. We can't wait to see the finished pictures! **★★★★★ — Rob Dinwiddie, Feb. 2018** > We purchased our kitchen cabinets from Cabinets.com, and we have been VERY happy with the outcome. It was our first kitchen remodel, but since we've seen every episode of Fixer Upper, we were confident we could handle it. The cabinets arrived right on schedule and in excellent condition. My wife and I were able to get them all installed, and we're SO pleased with the end result. We went with the pre-assembled white Shaker cabinets, and couldn't be happier. We spent some extra for the soft close doors and drawers, and those work like a dream. If I ever need more cabinets, I'll most definitely look to Cabinets.com **Comment from Cabinets.com:** > Hi Rob, > > Thanks so much for your review! We love reading comments and reviews like these. Your new kitchen looks amazing, and we're so happy you love your cabinets! Again, we truly appreciate your feedback. **★★★★★ — Hank Roper, Feb. 2018** > Your Staff was so professional, up beat, and helpful. We ordered Springfield Maple Antique White Chocolate Cabinets and they were everything I had hoped for. Our cabinets were ordered in Sept.2017 and they were delivered Nov. 2017 exactly 7weeks to the day. Even with all the major storms and flooding they were still on time. The craftsmanship was very high quality. Been waiting a long time for this makeover and with your help it was well worth the wait! Thanks for all your help and in a few months when we start on the master bath we will be calling on your company again. **Comment from Cabinets.com:** > Hi Hank, > > Thanks for your review! Your feedback means a lot to us, and we love reading comments like this. We are so happy that you had a good experience with Cabinets.com and that your cabinets were everything you wanted! **★★★ — Allison, Jan. 2018** > I loved these cabinets when they first arrived and I think that they are well made. We got the shaker bright white cabinets, but it looks like they only put one coat of paint on them. They were barely installed for 6 months and there is a place where the paint chipped off. I wish there had been an unfuinshed option. It's already a year and I'm wondering when I'll have to re paint them. I am disappointed because I was planning to buy more and now i don't want to. **Comment from Cabinets.com:** > Hello Allison, > > Thank you for submitting a review. We are sorry to hear that you are experiencing some paint concerns with a few of your cabinet doors. We take all customer concerns and feedback very seriously and will make sure we get your issues addressed and resolved. > > With all real painted cabinets, there is always a small risk of hairline cracks at the joints and seams as the wood is exposed to natural elements like humidity, sunlight, or changes in room temperature. Over time the wood will expand and contract, which is the natural tendency of a real wood product. In an effort to prevent as many problems as possible, our Deerfield cabinets get three complete coats of paint before we apply the top coat. However, that doesn’t mean a door couldn’t develop a small issue over time. > > Don’t worry though, you’re protected by the Cabinets.com Lifetime Warranty, and we stand behind all our products! Our Customer Care team will work with you to submit a claim so we can get any doors with issues replaced, free of charge. We do not see an order number mentioned in your review, so please reach out to our Customer Care team, and they will walk you through a few easy steps for your door replacement. We look forward to getting you some new doors so that you can go back to loving your kitchen! **★★★★★ — klo1839, Jan. 2018** > Was very pleased with the cabinet quality and pricing. Everyone was so helpful. Our cabinets were to be delivered to the Florida Keys the week that Hurricane Irma hit so we had to delay delivery for 1 month. Georgia was so helpful with our problem and the company did not charge us for extra storage fees. **Comment from Cabinets.com:** > Thank you for your feedback! We are so glad that you chose Cabinets.com for your new cabinets and that you enjoyed your experience with us. Georgia was happy to help! We hope you are doing well after Hurricane Irma, and again, we’d like to thank you for your feedback. Please let us know if we can do anything else. **★★★★★ — Adam Haines, Dec. 2017** > The process for ordering cabinets was so smooth and the 3D design put together was very helpful. Cally Hendrick was always so responsive and helpful with any changes and questions we had. Cannot wait to receive in the cabinets! **Comment from Cabinets.com:** > Thanks for sharing your experience working with our designer and ordering cabinets. We can't wait for you to receive your cabinets as well! Please share photos when you do - we'd love to see how the space turns out! **★★★★★ — Bridget O'Mara, Dec. 2017** > I had to do a very unexpected remodel and I was at a loss as what to do for cabinets. My next door neighbor recommended Cabinets.com and they said to ask for Holly as she was excellent. Holly was every bit and more as described, she was kind, patient, and gave just the best advice. I sent her pictures told her what type of house we had (very beat up mid century modern) and she suggested the cabinets, the color and the new design of the layout. I asked a ton of questions and I was so nervous as this was my first remodel of our very old beloved home and I didn't want to mess it up. She was just great, she answered all my questions, sent me pictures of various ideas and just put me at ease. She was wonderfully helpful in interfacing with my contractor and she answered his questions and gave opinions and advice. I followed her advice as to what to order, what kind of countertops and even asked her advice about hardware, and it all turned out lovelier than I could imagine. The cabinets arrived with white glove delivery service, they were very carefully unloaded and placed in the house, I could hardly wait to open them and they were wonderful. The build quality is great, my family and most importantly the contractor I had that installed them were very impressed. I completely recommend cabinets.com and please ask for Holly, she is marvelous! **Comment from Cabinets.com:** > Thanks so much for your rave review! Our designer Holly is amazing and we're glad you think so too! We're happy to hear how beautifully your kitchen turned out and we hope you enjoy your cabinets for many, many years to come! **★★★★★ — Nik Fox, Dec. 2017** > I had the pleasure of working with Susan Rovira in designing my kitchen remodel. My kitchen is pretty small (10x10 appox) and really wanted to maximize the space and functionality. She made really good suggestions, listened to my concerns and was patient through my numerous revision requests until we got a final product I was happy with. It turned out wonderful and incorporated everything I wanted within the limited space!! **Comment from Cabinets.com:** > Hi Nik, > Thank you for leaving a review on our Houzz page. We're glad to hear that your designer, Suzanne was able to help you in designing your kitchen. We understand that small spaces can be difficult to work with and it is important to make sure there is ample of storage in your kitchen. We're glad we could make that happen! Again, we would like to thank you for the 5-star rating and your business with us. **★★★★★ — Lin Lin, Nov. 2017** > We had a great experience with Cabinets.com. I saw the cabinets my friends ordered from them and it was much superior quality than the ones I saw in local stores so we decided to give it a try. Jessica at Cabinets.com was so professional, knowledgeable and helpful throughout the whole process. She was patience with our questions and provided great design options for us to choose. Highly recommended and big kudos to Jessica! **Comment from Cabinets.com:** > Hello, > Thank you for your kind words and the 5-star rating! We are glad to hear that your designer, Jessica was able to help you with your design. We appreciate your business with us! **★★★★★ — Nick, Nov. 2017** > I wouldn't buy cabinets any other place. For about the same price as the poor quality big box cabinets you can get something much better and delivered to your door. Jessica has helped me design several bath rooms and kitchens over the past few years. The only thing better than the service is the quality. **Comment from Cabinets.com:** > Hi Nick! Thank you for leaving a review on our Houzz page. The pictures look beautiful! We are glad you love the quality of our cabinets and the service from our designers. We truly appreciate your business with us. Thank you, again. **★★ — Michelle Heater, Nov. 2017** > Quality of cabinets is good, with a few exceptions. Cabinet doors and drawers needed tweaking to get them "just right". Not enough space was allotted for the fridge that I had ordered (I had sent the spec sheet). There is barely enough room for it, which will make maintenance on it pretty dicey. Will take 2 men to pull out & replace, when it should only take one. > > Also, was told that they would take 6-8 weeks to arrive. They took between 3-4 weeks to arrive. We weren't ready for them, so they sat in my garage for at least 10 days. > > Customer service: I had told my rep that I would need to return a couple of rev-a-shelf components because they did not fit (cabinets.com error so they sent a return shipping label). I also stated at that time that I might need to return additional rev-a-shelf items. Rep said ok, just let me know. Emailed her over the weekend to let her know what I wanted to return only to find out that they have a 30 day return policy. Yeah, that's likely on their website and in the fine print when placing an order, but to be honest, these are items that they can put back on the shelf and easily resell. Their consolation is that I can return them for credit but I have to pay the return shipping and they have to be unopened. I couldn't figure out if they were going to work for me or not unless I opened them, so I can't return even if I was willing to pay the shipping costs. > > All in all, I'm about 75% happy with the cabinets. If the customer service had been handled differently, they would've gotten 3 or 4 stars. **Comment from Cabinets.com:** > Hi Michelle, > > We apologize for the late response, we have been talking with our team members on how to try and resolve your situation to the best of our ability. First, we are glad to hear that you are, for the most part, happy with the quality of the cabinets and understand that you had some issues with the door and drawer adjustments, which is common. We have sent you detailed instructions on how to make these adjustments and recommend that you visit our videos page ( https://www.cabinets.com/video/) to watch more How-To videos on necessary cabinet adjustments. As for your delivery, we are always trying to deliver faster. But in your case, it seems we were too fast, and we apologize if that was the case. Typically, we are heroes when that happens! > > Regarding your Rev-a-Shelf items, there seems to be confusion and we apologize for that miscommunication. Based on the terms that you agreed to, we do allow returns on non-special-order items but only within 30 days of receiving the product and typically subject to a 20% restocking fee. We did offer you an exception on two of your items even though they were over 60 days past delivery since they didn’t work in your cabinets. We even offered to pay the return shipping and wave the restocking fees on those items. It appears that we fell short when you decided you wanted to return all your Rev-a-Shelf items for a full refund. Again, this goes against our policy, but we offered to take them back if they were still in the original packaging and unopened, and if you paid the return shipping. Unfortunately, once they are opened and removed from the original packaging, we cannot resell them due to the risk that parts may be missing. > > After much consideration and trying to live up to our company vision to make all our customers happy we are going to allow you to return all the Rev-a-Shelf items regardless of the packaging if you are willing to pay the return shipping. We will not be able to resell those items however we will use them internally for our group of wonderful kitchen designers to use as learning tools! We look forward to working with you to get those items returned at which time we will issue a full refund. Hopefully, you find this option as a resolution and you will be able to enjoy your new kitchen. That is our goal at the end of the day! We appreciate your business. **★★★★ — kate beshep, Nov. 2017** > These guys did a pretty good job. the only hassel was the scheduling. The cabinets look amazing and even better than I thought they would **Comment from Cabinets.com:** > Thank you for leaving a review on our Houzz Page. We appreciate the feedback! We are glad to hear that you love the quality of your cabinets. We apologize that you had trouble scheduling. We shall continue working hard to make it easy and affordable for our customers to buy cabinets online. Again, we would like to thank you for your business with us. **★★★★★ — Brian DeCamp, Oct. 2017** > I worked with Sarah on my kitchen design. She was amazingly patient, kind and thoughtful. I was also working with another designer at a different company, but Sarah was so thorough and responsive I abandoned them and went with Cabinets.com. Highly recommended! **Comment from Cabinets.com:** > Hello Brian, > Thank you very much for reviewing Cabinets.com on Houzz. We are glad you took advantage of our free kitchen design service and that Sarah was able to help you in designing the kitchen of your dreams! We are truly thankful for your business and referral! **★★★★★ — reilly19812003, Oct. 2017** > I purchased the Deerfield Maple Toffee kitchen cabinets. The whole process from design to delivery was excellent. My kitchen designer is Amanda Reyes. She was very knowledgeable, helpfull, willing to help with ideas and changes anytime I called. Cabinets.com should be very proud to have her on board and as far as of you reading this review call Amanda for your design needs! Amanda from my family to you THANK YOU! **Comment from Cabinets.com:** > Hello, thank you for leaving a review on our Houzz page. Amanda was indeed very happy to have helped you design your space. We are indeed very proud to have Amanda on our team and she is one of our talented kitchen designers! Again, we would like to thank you for your feedback and appreciate your business with us. **★★★★★ — william bradshaw, Oct. 2017** > I am a retired builder and amateur woodworker (hobbyist). I am very familiar with custom cabinets, semi-custom cabinets and HD/Lowes cabinets. I just learned about RTA cabinets, and decided to give it a try in the laundry room of my new, small tract home. HD/Lowes priced out at about $5K. My cabinets.com Freeport order came in at under half of that. Quality is outstanding, the face frames are gorgeous. Customer service (Stephanie) was superb, well beyond anything I have encountered in the construction industry or elsewhere for that matter. Be aware that assembly of these cabinets is not like putting together IKEA furniture...you need some skill, the correct tools and clamps, and an understanding of woodworking. However, I managed to build 10 LARGE cabinets in the 120 degree heat in Arizona without issue. Just make sure you have clamps, clamps, clamps! But you can buy with confidence from cabinets.com. I intend to do a full formal library next. **Comment from Cabinets.com:** > Hi William, > Thank you for leaving a review with such kind words on our Houzz page! We are happy to know that you are satisfied with the quality of cabinets and the service you received at Cabinets.com. We are truly thankful for your business and look forward to helping you for your library next! **★★★★★ — Danny Duran, July 2017** > Worked with Timothy on my new kitchen! Wow, talk about great customer service and one on one dedication! We love our kitchen and this was the last piece to make our house a home. Thank you Timothy and Cabinets.com for an affordable option with quality service and products!!! **Comment from Cabinets.com:** > Hello Danny, Thank you for sharing your feedback on Houzz. We are glad to hear that you are happy with the service you received from our company. We love hearing comments like these from our customers! Timothy was indeed very happy to have helped you in your design. We truly appreciate your kind words and your business with us. **★★★★★ — lauren faicco, July 2017** > I worked with a wonderful designer, Sarah, to come up with my design and make sure everything I wanted fit. She was terrific and patient with my many questions. I could not have done it without her help. I am extremely happy with the service I received and I can not wait to get my cabinets and install them. **Comment from Cabinets.com:** > Hi Lauren, Thank you so much for sharing your feedback on Houzz. We are glad to hear that Sarah helped you with your design and that you are happy with the service you received from our company. We are sure you will love your new cabinets. Please do share the pictures with us once it is installed. All the best for your project. Again, we thank you for your business with us. **★★★★★ — Darin Slade, June 2017** > We worked with Tim to select cabinets and design a kitchen He was very helpful and patiently answered all of our DIY questions. He was very responsive and asked us lots of questions about our kitchen (that we didn't think of) that ended up helping make our kitchen look great. Thanks Tim. If we do another kitchen renovation, we will be sure to call you. **Comment from Cabinets.com:** > Hello Darin, Thank you for sharing your experience with our company on Houzz. Thank you for your feedback. We are glad to hear that you had a good experience with our company and our designer, Tim. He was indeed very happy to have helped you with your design. We are happy that you love your new cabinets and the pictures look beautiful! Again, thank you for sharing your experience on our Houzz. We truly appreciate your business and your referral. **★★★★★ — Carl Miller, May 2017** > I ordered Deerfield Hawthone cabinets from Cabinets.com for a medium sized kitchen. Other quotes I got (with install) were over $15k for comparable cabinets, and for these with all the bells and whistles (slide out drawers, crown molding, etc...) it was less than $8500 (without install). I was very apprehensive about making such a large purchase online and had even more anxiety when the shipment came and a few items had minor damage from shipping. However, from the moment I contacted customer service about these issues, I was amazed with their responsiveness and dedication. The customer care specialist I dealt with, Bryan Palomo, was apologetic (despite most if not all the damage being out of their control), easy to deal with, and wasnt satisfied until every issue I had was thoroughly addressed. I was honestly blown away, since I am used to dealing with companies with customer service (especially online) the equivalent of most cable companies and didnt even think this kind of customer service existed anymore. To sum up: The cabinets are good, but the customer service is what makes this company unparalleled. If you are hesitant to pull the trigger like me because its an online company, rest assured, you wont regret it. **Comment from Cabinets.com:** > Hello Carl, > We’re thrilled to hear that you’ve enjoyed your experience with our company! Your feedback means a lot to us, and we love hearing comments like this. Being passionate about our customers is one of our core values that we follow wholeheartedly and we are glad our customer care specialist, Bryan Palomo was able to guide you with your orders. Deerfield® Hawthrone is a great choice and we are happy that you love your new cabinets. Again, thank you for your valuable feedback. We appreciate your business with us. **★★★★★ — K Thompson, May 2017** > We purchased the Deerfield Sebring Maple cabinets from Cabinets.com for a remodel project that included a custom island. Cally Reyes was our Kitchen Designer. Can't say enough good things about this experience. Cally was GREAT! We had a lot of questions, and she worked patiently with us every step of the way. The cabinets are very nice. Would definitely buy from them again. **Comment from Cabinets.com:** > Hello Thompson, > Thank you for sharing your experience with our company on Houzz. We are glad to hear that you love your new cabinets. Cally was more than happy to assist you with your design! Again, thank you for making Cabinets.com a part of your remodel project. We truly appreciate your business with us. **★★ — Troy Naperala, April 2017** > The finish on the cabinets I received was sub par and not to the quality advertised. My cabinets had dents, equipment chatter visible through the finish, and chipped paint. I made a claim and the company sent me several replacement parts. Nearly all of them suffered from the same problems. I have submitted another claim, but at this point I have no confidence that I will ever see a finish remotely close to what they advertise. > > Update - Bottom line, the company corrected the situation and got me cabinets that met my expectations. For taking care of my order they deserve credit. I upped my review to 2 stars. The quality of the cabinets that I finally received is probably 4 stars, but the overall situation drops it to two stars. **Comment from Cabinets.com:** > Hi Troy, > As you know from your conversation this morning with our General Manager, your issue is a top priority for our team and we are working immediately to get it resolved. We pride ourselves on 8 years of great quality products and customer service, and we plan to work with you until you are happy with your purchase from our company. Our GM is already working with the plant to ensure we deliver you with the best replacements possible and we will continue to keep you updated appropriately. We look forward to having you as a satisfied Cabinets.com customer by making this right for you. We also look forward to hearing your feedback on the efforts we are making with an updated review, as you mentioned on the phone with our GM. **★★★ — Fred, April 2017** > The design process was relatively smooth. It took almost a few weeks to get the first design. I'm sure the designers had projects queued up so that's normal. I had caught a design mistake that could have been disastrous had I not paid attention. The designer had the cabinets flush to the door molding. Usually a bit of space is most appealing to the eye otherwise it would look crowded. My designer was quick to fix it and gave me about 4 to 5 inches of space from the door. > > The initial delivery was great. My cabinets came within the estimated arrival time. Unfortunately someone at the factory/warehouse wasn't paying attention and sent me the completely wrong color for something (dark gray instead of white - seriously?). The shipping box said the right color but the item itself was wrong. I called Cabinets.com immediately and asked for a replacement hoping this was the only issue. Fast forward a week or so later and my contractors are installing the cabinets. They get to the last one and find out that I was sent the wrong depth cabinet. GREAT..... So I contact Cabinets.com and ask for ANOTHER replacement. It took three or so weeks for the replacement to arrive and my project was further delayed. The cabinet still isn't installed because my contractors had to move onto another project. > > Overall the cabinets are good but the whole process was terrible. I think I'm a little generous with my rating but that's because I was happy with the product. If time isn't an issue, I'd recommend these guys. Otherwise, be prepared with contingency plans. **Comment from Cabinets.com:** > Hi Fred, > We would like to apologize for the issues that caused delay to your remodeling project. We understand that two items, a cabinet depth and a filler, were manufactured incorrectly and we can assure you that we have addressed this with our team. We are always working hard to eliminate these issues in the future. We did take immediate steps to get it resolved so that you could receive the replacement items within the promised time frame. So, please let us know if there are any other outstanding items. We are glad to see that you took advantage of our free design service. Often times, this process takes some back and forth communication to ensure that the design works best. We are glad to hear that you are happy with the quality of our products overall and we also want to let you know that our management team will be reaching out to you to further discuss. Our team here at Cabinets.com strives to give the best possible service to all our customers. We appreciate your business with us and truly apologize for this inconvenience. **★★★★★ — Carol Hsu, April 2017** > Experienced designer, great result. They have delivered the cabinets on time as they have promised. The easier way to shopping cabinets online. **★★★★★ — Terri Parker, March 2017** > Ashlee from Cabinets.com was awesome to work with. She was very pleasant through numerous revisions, made great suggestions, gave her opinions when asked and was wonderful. I could not be happier with the high level of customer service that she provided! **Comment from Cabinets.com:** > Hello Terri, > Thank you for sharing your experience on Houzz. Ashlee is indeed one of our talented kitchen designers and we are glad to hear that she provided you with excellent customer service. Our team is happy that you are satisfied with Ashlee's work! Again, thank you for your feedback. We truly appreciate it. **★★★★★ — User, March 2017** > I would highly recommend Cabinets.com. My 1st design was at a big box store - the design layout was terrible and any changes requested seem to irritate the designer. We were going to purchase a high end product and put down a deposit. Well on my way home from the store I decided to cancel that order and I am glad we did. We received the same quality cabinets and working with the designer Brian Horn was a pleasure. We actually were able to upgrade the cabinet interiors and still saved over $3000.00. There were a few blemishes from shipping, which cabinets.com sent replacements for - with no hassle. We have had the cabinets installed for over a year and the cabinets are holding up wonderfully. Our house is rented part time as a vacation rental so the cabinets get used a lot. The cabinets are also easy to clean. Everyone loves the new kitchen and cabinets! **Comment from Cabinets.com:** > Hello Jeri, > Thank you for following up with a review a year after purchase to comment on your cabinet quality and durability. We are so glad to hear you are happy with your decision and that you love your cabinets. Your finished kitchen is beautiful! Thanks again for sharing the pictures and your experience on Houzz. **★★★★★ — Jayne Taraski, March 2017** > Thanks for your help in bringing the kitchen in my 1887 Victorian into the 21st Century! Quality cabinets at an affordable price. **Comment from Cabinets.com:** > Hello Jayne, > We are glad that you chose Cabinets.com for your new cabinets. Thank you for sharing your experience and the picture on Houzz. We love seeing finished pictures! Again, we truly appreciate your feedback. **★ — Jane H, March 2017** > Be wary of this cabinet maker. Only the Deerfield or assembled cabinets are made in America and the others are made in China. I ordered a bathroom vanity RTA combination (not Deerfield). Two of the parts came defective - including a very visible stain/mark on a tall exterior cabinet. Obviously there is no quality assurance being done on these products. When we reported the defective, we were told that they would try to ship out the replacement part in a week - this has now gone onto 2 weeks and the part has yet to ship. This has pushed the entire project back while our bathroom is under construction and the sink unusable. Cabinets.com's explanation is that the replacement product has to be manufactured??!! How about just opening another box and sending us the replacement part instead of making your paying customer wait another 3-4 weeks?!! Really annoying and disappointing **Comment from Cabinets.com:** > Hi Jane, > > First, we would like to apologize for this huge inconvenience in your renovation. You are absolutely right, the shipping timeframe for these two damaged items’ replacement parts is completely unacceptable. The imported RTA item was out of stock, so the replacement part was manufactured at the plant here in the USA. Still, it should not take this long. We have emailed you the tracking code for both parts shipped out today, and we are going to make this right. Again, we sincerely apologize. **★★★★★ — C Warner, Feb. 2017** > I contacted a few of the RTA cabinet companies about a kitchen renovation design, and all of them but Cabinets.com seemed to be put out by my request, and gave a half-hearted attempt at a design. But Jessica at Cabinets.com went above and beyond with my design, offering up suggestions for a couple of out of the ordinary conditions I was facing, and worked through the design with me several times until I was happy with the outcome. > > The cabinet quality is far superior to what you'd buy off the shelf at a home improvement store (all plywood, solid face frames, soft close drawers), and assembly of the cabinets is about as easy can be expected. > > All in all, I'm thoroughly impressed with the customer service (especially Jessica in the design department) and quality of the cabinets. **Comment from Cabinets.com:** > Hello, Thank you so much for sharing your experience with us. We're thrilled that you love your new cabinets and that you enjoyed working with our designer, Jessica. She is indeed one of our very talented designers on staff. Thank you again for the 5-star review! **★★★★★ — Iryna Piuneu, Jan. 2017** > I had an absolute pleasure to work with designer Tim C.. I just have placed an order based on the design Tim worked on. Tim is the embodiment of the term "Customer Service Excellence". He worked and reworked the design of my 70s kitchen, to make sure that I was happy. Also, all my questions were addressed promptly and fully. In addition to great communication skills, Tim offered expertise in designing the kitchen. His suggestions were meaningful, and made the process way easier. I had worked with many designers from different retailers, and Tim's attitude was what made me pick the Cabinets.com over others. > We have yet to receive the cabinets. We will post the review for those separately. **Comment from Cabinets.com:** > Thank you very much for sharing your experience working with our designer Tim! We appreciate the kind words and are thrilled you choose our company for your cabinet project. **★★★★★ — wesleygroff, Dec. 2016** > We hired this company to help us create our dream kitchen. Holly did an amazing job helping create our design. We assembled the cabinets ourselves. Our new kitchen is beyond our wildest dreams. Soft close, a mantle over the stove etc, all 100% maple, even the boxes are real hardwood - what a difference that makes by the way to the health of our home. Everyone who sees our kitchen absolutely loves it. The quality of our cabinets has added 50,000 to our house in equity and we spent only a fraction using their ready to assemble real maple line. **Comment from Cabinets.com:** > We're so glad you were able to get your dream kitchen with the help of our designer Holly! Thanks for sharing your experience on Houzz! **★★★★★ — Jonathan Stevens, Dec. 2016** > After a lot of research, I chose Cabinets.com for two kitchen renovations in a 100-year old 2-flat project in Chicago. I worked with Jessica M., who was incredibly attentive and efficient. Project was on-budget; on-time, and exceeded my expectations. She really took the time to figure out the very best use of the limited spaces we had available, and made thoughtful suggestions which we incorporated into the designs. I'm very happy with the final product.... great quality, very functional. and so handsome! Every time someone visits my home for the first time, they tell me how beautiful my kitchen is. I'm working with her again, on my third kitchen, and can't wait to see the results. **Comment from Cabinets.com:** > We're thrilled you chose us for your kitchen renovations. We love exceeding customer expectations and we hope we continue to do so for your third kitchen! **★★★★★ — Whitney Williamson, Dec. 2016** > I loved my experience with Cabinets.com! Ashlee Boyer responded to my original email request for design assistance. She was very helpful and pleasant to work with. We corresponded via email and phone and she answered all my questions and guided me through each step of the process. A huge thank you to her! She made this painless, which is such a blessing! We are so excited to receive our order and begin our kitchen project! **Comment from Cabinets.com:** > We're thrilled you loved your experience and enjoyed working with our designer Ashlee to plan your kitchen project! We're excited for you to receive your cabinets soon, too. Thanks for the 5-star review! **★★★★★ — gash54, Dec. 2016** > Specifically, Holly K., designer, was great to work with and brought me back for multiple orders. The quality of cabinets was outstanding with everything needed to install quickly. **Comment from Cabinets.com:** > Thanks for the 5-star review! We're so glad you enjoy working with our designer Holly and have used her for multiple orders! **★★★★★ — Wendy O, Dec. 2016** > Designer Holly Klein at Cabinets.com is excellent to work with. She has a can -do attitude and excellent design knowledge. She caught details that I would have overlooked. The maple cabinets are high quality and the kitchen came out amazing. Thank you!! **★★★★★ — Jason DeS, Dec. 2016** > Do you want a $30,000 dollar kitchen look and quality for the price of $10,000? This is equivalent to eliminating the car dealership and buying direct from the supplier. This is what I did and I am blown away with the quality of the cabinets. Not only that, but their customer support team will guide you the whole way. 2 years later and I wanted to added some additional scribe moulding and there was some confusion to the order and ultimately received the wrong one. Their customer support understood my confusion and is sending the new pieces free of charge. Great company! **Comment from Cabinets.com:** > Thanks, Jason, for the review and photos! We always love seeing the finished spaces and yours turned out incredible! **★★★★★ — Ed Torres, Dec. 2016** > Just purchased my cabinets from Cabinets.com after reviewing several other companies. What I was most impressed with was my designer, Marisol Amatangelo's professionalism and knowledge. In addition, it was very easy to get through to her when I had questions or design changes. > I am looking forward to receiving the cabinets for our new kitchen soon! I will update once they come in and add pictures of the final product. > Thanks again Mari! > Ed **Comment from Cabinets.com:** > Thanks for choosing us for your cabinets! We're glad to hear you enjoyed working with our designer Mari and found her very helpful. We look forward to seeing the finished product once everything is installed! **★★★★★ — Kevin Bartley, Dec. 2016** > Wow. Fantastic service. Ashlee Boyer answered my original email. Helped me design the layout. Promptly responded to my change and adjustment requests (and there were many, depending on my mood). And stuck with me until I placed the final order. Just fantastic. **Comment from Cabinets.com:** > Thanks for sharing your experience working with our designer Ashlee! She enjoyed working with you and we're glad you found her very helpful! **★★★★★ — Jenny Chang, Dec. 2016** > This review is of Holly Klein, designer. We recently remodeled our mud room and I used Holly to help me design and figure out the products needed. She is very knowledgeable, patient, thorough, and responsive. - a delight to work with. She made the process smooth and painless. Make sure you utilize the designers assist you with your purchase to prevent errors. **Comment from Cabinets.com:** > Thanks for sharing your experience working with our designer Holly! We're thrilled you utilized our free design service and recommend it to others! We agree - it is extremely useful in making sure you have the correct products needed for your project. Thanks again and enjoy your new cabinets! **★★★★★ — Denise Hendry, Dec. 2016** > My husband and I ordered all cabinets for our new construction home through cabinets.com and were very pleased with both the quality and professionalism of this company. Cabinets purchased were for a 4200 sq ft house and included kitchen, laundry room, and all baths. Holly Klein was my designer and we worked together over months and multiple states! She was extremely patient with me, making sure that we were happy with every detail. Their 3D designs are top-notch and the finished product looks IDENTICAL to what Holly and I planned! Great experience!! **Comment from Cabinets.com:** > Thank you Denise for leaving us a review on Houzz! We really appreciate the feedback and we're so glad you had a great experience with our designer Holly! **★★★★★ — Joel Pogar, Dec. 2016** > After a lot of research, we selected Cabinets.com for our kitchen remodel. Our designer was Holly Klein and she was AMAZING! Holly really helped us design the kitchen of our dreams and we got all the features we wanted in a cabinet for 40% less than other places we shopped. We're just now installing the cabinets so I cannot comment on durability but so far so good. Everything went exactly like they said it would and Holly has been there even after the sale to answer questions. To date, we're very happy with our cabinets and Cabinets.com experience. **Comment from Cabinets.com:** > Thank you for sharing your experience on Houzz with a 5-star review! We're thrilled that you've enjoyed working with our designer Holly and we hope you enjoy your new cabinets for many, many years to come! **★★★★★ — Tom Muck, Dec. 2016** > We had a great experience with cabinets.com, and have used them twice already, getting ready to use them a third time. The cabinets are well made, and the designer was top-notch and responsive to changes, and got us a few extra inches in important cabinet space. Problems with one or two of the cabinets were quickly resolved as well to our satisfaction. Great company! **Comment from Cabinets.com:** > Thanks, Tom, for taking the time to review us on Houzz! We appreciate your repeat business! **★★★★★ — Sue Mcmichael, Dec. 2016** > We had a terrific experience working with Jessica (cabinet .com designer) & Cabinets.com. Our project was big; an entire large kitchen. Jessica was professional, creative, very patient & a joy to work with. When we started our master bath redo we went with Jessica. Again she was a joy to work with. Both projects turned out beautiful & with professional quality. S. McMichael **Comment from Cabinets.com:** > Hi Sue, > Thank you very much for sharing your Cabinets.com experience on our Houzz page! We're thrilled that you chose us again - for your kitchen project this time! **★★★★★ — J. Michael Fine Homes, LLC, Dec. 2016** > As a builder, I have built a great relationship with Cabinets.com. They are simple, quick, and easy to work with. The quality of the cabinets are fantastic and Jessica (cabinet designer) is awesome to work with. She designs the cabinets for all my houses and always pushes herself to be creative even when giving her only limited information on my part. With her talent she is able to quickly come up with innovative designs that stay on the cutting edge, while keeping within my budget. Highly recommended! **★★★★★ — harryday16, Dec. 2016** > Great experience.. Kitchen turned out as expected.. As a professional I know that is harder to achieve than one would think.. designer was great.. replied back super fast and was always accommodating. **Comment from Cabinets.com:** > Thank you for the positive feedback and for sharing your great experience on Houzz! **★★★★★ — rkenyon19, Dec. 2016** > We bought the Crestview RTA cabinets and love them! They are really good quality, all wood and easy to put together. And they arrived quickly. The design help was terrific (I worked with Danny) and Customer Service (Jonathan) is great! I highly recommend this company. They are so helpful and easy to work with. And again, GREAT cabinets and BEAUTIFUL! We're very happy. **Comment from Cabinets.com:** > Thanks for the 5 star review! We're thrilled you had a great experience working with our designer Danny and that you're enjoying your new Crestview RTA cabinets! **★★★★★ — Allison Merola, Sept. 2016** > We recently renovated our kitchen with cabinets from Cabinets.com. We worked with Jessica who quickly came up with a great design that fit some unique challenges we were facing. We were very impressed by her prompt replies to our requests. We were able to get our whole wish list for a fraction of the cost of a local cabinet company. They don't nickel and dime for soft close drawers or glazing. We did order 4 different door samples to help us make our choice and we were able to return them for a refund. Our order came in on time and all cabinets were in perfect condition. I would definitely recommend Jessica and Cabinets.com to anyone looking to renovate their kitchen. **Comment from Cabinets.com:** > Thanks for sharing your rave review and beautiful photos of your new kitchen - how gorgeous! We're so happy that our designer Jessica was able to create a design that met the needs for your space! **★★★★ — airjam21, Sept. 2016** > Update 9/23/16: We received a call from Chris, a GM at Cabinets.com. Chris was empathetic to our situation and wanted to talk through everything. Chris discussed measures their team is going to put in place to alleviate issues like mine for future customers. Chris also said he would honor the 25% sale, refund the $250 shipping fee, and bump up our order ship date by a week or two -- sweet! I dislike it took a 1 star review to get the attention of somebody at Cabinets.com, but they've earned 4 stars in my book and potentially 5 when I get the cabinets installed in a few weeks. Big thanks to Chris over at Cabinets.com for helping us out. > > We are going through a major home renovation project and we ordered kitchen cabinets from Cabinets.com. While we were happy with the cabinets themselves, their customer service has a lot to be desired. Upon placing our order, we didn't order the trim pieces (nor did we receive a call from anybody informing us that we ought to) and this cost us another $250 in shipping fees. Also, their trim pieces are listed as "in stock", but after placing an order a customer service rep informed us our specific trim pieces take 6-8 weeks to receive. Great, wish I would have known that before I scheduled a contractor to install our cabinets! Lastly, shortly after placing our order for the trim pieces, Cabinets.com ran a 25% sale. I inquired if we could receive a refund for the difference to which a Sales Manager informed us they could not honor that. Sadly, we will not be using Cabinets.com for the remainder of the renovation projects in our house nor recommending them to anybody. **Comment from Cabinets.com:** > Our management team takes all customer feedback and suggestions very seriously, so we really appreciate you allowing us to talk through the issues you were having so that we could come to a resolution. Customer service is one of our top priorities here at Cabinets.com and we work hard to ensure satisfaction from every customer. If you have any projects in the future, we highly recommend using our free kitchen design service because this service is designed to help make sure the project is correct before placing the order. We look forward to hearing from you once your new cabinets have been installed! **★★★★ — jlburgio, Sept. 2016** > My designer, Suzzane Roviro, did a great job helping me design and order my cabinets to get the exact look I wanted in my newly renovated kitchen. My kitchen was totally gutted and given a new layout. When the cabinets arrived, my contractor had to make some repairs and felt that the hardware should have been of higher quality, with slow motion doors included in the price. Cabinets.com worked promptly to correct the situation of damaged cabinetry. I do love my kitchen - not only is it beautiful, but it is incredibly easy to work in due to excellent design. **Comment from Cabinets.com:** > Thanks for sharing your comments and photos on our Houzz profile! Your kitchen turned out absolutely gorgeous and we're glad the design works functionally for you as well! Enjoy! **★★★★★ — lvanrensselaer, Sept. 2016** > Our real estate agent recommended Cabinets.com for our kitchen renovation and we couldn't be happier. The cabinets are beautiful and well made. We had the pleasure of working with Cally Reyes who not only provided several excellent designs but who also had fantastic customer service skills. We are so happy with the cabinets and services provided by Cally that we have recommended her to several friends and neighbors who can't believe how beautiful our new kitchen is. **Comment from Cabinets.com:** > Hi Lee, > We are thrilled to hear about your experience working with our designer Cally. Thanks for sharing your kind words on Houzz and also with your friends and neighbors. We really appreciate it! **★★★ — Kacie Kurdy, Sept. 2016** > We just received a large order of cabinets for our kitchen remodel and overall we are happy with the quality of the cabinets. Unfortunately, we had some shipping damages but the customer service at cabinets.com has been absolutely amazing. They have taken responsibility and are making things right so that we can have our dream kitchen! **Comment from Cabinets.com:** > Hi Kacie, > Thank you for sharing your comments with us on Houzz. We want you to have your dream kitchen too! Unfortunately, shipping damage can happen from time to time, but our team believes in doing everything we can to make it right for our customers. **★★★★ — bill8398, Aug. 2016** > I'm a builder and like working with Cabinets.com for the quality design service and quality all-wood framed cabinets they manufacture. The cabinets look great and function as advertised. I continue to use Cabinets.com for future jobs. > > The only thing which held me back from a 5 star review was that two cabinets arrived with minor damage due I guess to shipping. Didn't notice it till when we installed and we were able to repair on the spot without too much trouble. > > I highly recommend Cabinets.com. **Comment from Cabinets.com:** > Hi Bill, > We appreciate your honest feedback about your experience because we use comments like yours to continue to improve our company. Thanks for sharing your review and we look forward to continuing to work with you! **★★★★★ — gwindmiller1, Aug. 2016** > I had the opportunity to work with Suzanne Rovira of Cabinets.com to design our new kitchen and bathroom cabinets. Suzanne was always extremely professional and responded quickly to my many requests and design changes. I would not hesitate to recommend Cabinets.com and am especially grateful to Suzanne Rovira for her patience and professionalism. **★★★★★ — User, Aug. 2016** > I'm in the process of remodeling a house that was built in the late 80's. Cabinets.com was recommended to me by a friend. I had the pleasure of working with Suzanne Rovira, who was my personal designer. She had lots of good suggestions and was able to take my ideas and turn them into a great design. She is a good listener and problem solver. She was patient and responded quickly to my needs or concerns. I would highly recommend Suzanne if you're in need of cabinet design! **Comment from Cabinets.com:** > Thank you for your kind words about our designer Suzanne! Our designers are extremely talented and we're thrilled that you enjoyed your experience. We wish you the very best on your home remodel! **★★★★★ — chinerbean, Aug. 2016** > We ordered all of our cabinets for our new kitchen through this site and we couldn't be happier with the product! Our designer Suzanne and the rest of the staff were helpful and very responsive to any questions or needs. The cabinets arrived quickly and we're just what we wanted and the free sample helped us choose the exact color we were looking for! One cabinet had some minor damage to a pull out drawer from shipping and they replaced the entire cabinet immediately! Great customer service and quality cabinets with a huge selection to help you customize your kitchen along with the best prices we could find anywhere.....you can't go wrong! **Comment from Cabinets.com:** > Thanks for writing us a review and sharing your experience! We are thrilled that you love your new cabinets and that you found our sample door program useful in deciding which color you wanted. Suzanne and the team here were happy to help! **★★★★★ — NG Construction Inc., Aug. 2016** > I am a general contractor specializing in kitchen and bath remodels and am always looking for a good cabinet company. I came across an ad for Cabinets.com and loved how many different styles they offered, so I decided to give them a try. Cabinets.com also offers a free design service which has proven to be great for me and my business. I was assigned Holly as the designer for the kitchen I was working on and she did a fantastic job. She has a great eye for what looks good while also maintaining functionality. I have since requested Holly as my designer for every job I do and every time my customers are blown away by her designs. I have since used Cabinets.com for all my cabinet needs and will continue to use them in the future. The great quality of their cabinets along with fantastic customer service makes my job easy. **Comment from Cabinets.com:** > Thank you so much for your kind words! We very much enjoy working with you as well. Thanks also for sharing photos - what a STUNNING kitchen! **★★★★★ — karenmatuszak, Aug. 2016** > Cabinets.com was wonderful to work with. Our designer, customer service, delivery, and the quality exceeded our expectations. Our designer Jessica was fantastic and worked with me until the plan was exactly how I wanted it. I have already recommended this company to multiple people. **Comment from Cabinets.com:** > Thanks so much for sharing your experience and for recommending us to others! That means a lot to us! We hope you enjoy your cabinets for many, many years to come! **★★★★ — malisa171, July 2016** > I recently purchased the Titusville shaker maple white cabinets. As this is my first kitchen renovation, I was overwhelmed with all aspect of the purchasing of the cabinets. I worked with Cally Reyes on my design and she was awesome at putting my mind at ease. Her vast knowledge of the different cabinets and patience with my indecisiveness, made this process run smoothly. I can't hardly wait until the cabinets come in. **Comment from Cabinets.com:** > We're glad Cally helped you feel good about your kitchen renovation and that the process was a smooth one. We also can't wait for you to get your new cabinets! **★★★★★ — theflooringpros60, July 2016** > We had looked at the big box storer as well as a couple smaller local cabinet shops and weren't getting exactly what we wanted > We ran across cabinets.com and we're just going to order what we thought we needed > We then began working with Cally Reyes and she was very helpful in designing our layout as we had made several changes from what was there originally as well as having a limited area to work with > > We just ordered our cabinets and are looking forward to receiving them and getting them installed > > I will add that we have a complete remodel going on. Inside and out and I cannot believe how difficult it has been to spend money. By that I mean how hard it has been to get contractors and such to even get a bid in > This was not the case here. Cally made sure everything was what we wanted and made sure to get us our revised designs to us the same day even though we made several changes along the way > > So far it's been a great stress free experience **Comment from Cabinets.com:** > We're thrilled that you enjoyed working with our designer Cally! Thank you very much for sharing about your experience. We're glad it has been a stress-free one! **★★★★★ — Katie Martin, May 2016** > We chose cabinets.com based on the type of wood and construction methods used. We wanted affordable well made cabinets. That's exactly what we got! Plus all the extra bonuses! Free shipping! Soft close hinges! Prefinished quality paint! Free design consultant! Our whole order came within the time they estimated with NO damage and NO issues! **Comment from Cabinets.com:** > Hi Katie, > > Thanks for the 5-star review! We are very happy to hear about your positive experience with Cabinets.com and we're glad you chose us for your new kitchen! We hope you enjoy your new Colonial II Maple Bright White cabinets for many years to come. **★★★★★ — Bohee Warkentin, April 2016** > Used these cabinets for our new kitchen. I was concerned with ordering them online, but I couldn't be happier. The quality is excellent, the soft close doors (optional) are really nice and feel much better than our laundry room cabinets (local company). The consultation and rendering of the design was excellent and really helped visualize the transformation. We played with a couple different layouts before we found the one that worked best. Lastly, having the cabinets come already assembled was such a bonus for DIY installers like myself. I've never hung cabinets before, and ran into no craftsmanship or any other problems. Would highly recommend to someone looking to get (relatively) custom sizes in a variety of different colors and door style combinations. **Comment from Cabinets.com:** > Hi Bohee, > We are pleased to hear about your positive experience with our company, and we're glad you're enjoying the quality and soft close features of your new cabinets! Thanks for also sharing photos. Our designers love to see the end results of projects they help with! We hope you enjoy your beautiful new kitchen for many years to come! **★★★★★ — nzoppi, April 2016** > Working with Cally was an absolute pleasure. From our initial design ideas, she was able to build an entire kitchen that met our dreams. Even after some updated color request and new appliance tweaks, she was more than happy to make sure we were able to visualize how our final product would look. The samples ordered proved the quality of the product and made us feel comfortable moving ahead, because everything we saw at the big box stores was significantly lacking in comparison. We are looking forward to installing and will update when received. **Comment from Cabinets.com:** > Thanks for the great review! We are thrilled to hear about your positive experience working with our designer Cally, and that you found our sample door program useful! We look forward to your update once the cabinets are installed. **★★★★★ — b3204937, April 2016** > Cabinets.com is awesome! > Pro: > 1- my "kitchen designer" provided complete item by item parts list and a very detailed rendering > 2- the designer was very helpful in answering all my ocd questions > 3- "Free" full door color samples (must be returned with prepaid label) > 4- fantastic price for quality cabinets (Titusville RTA) > 5- outstanding customer service (see below) > > Con: > 1- supposed to take 8-12 days + shipping to receive cabinets (took a total of 5 weeks) > 2- ordered and paid extra for 1 cabinet with custom depth (arrived as "standard" depth) > > Receiving the wrong depth cannot really ruind my weekend as we had already assembled all the other units and this was the last one. I was really worried that it would take weeks to get a correct replacement (after the original order took so long to arrive). > Cabinets.com customer service knocked it out of the park... > I submitted a claim on Monday and had the replacement on Friday, shipped freight just like the original shipment so it was in perfect condition. > Then without needing to ask they refunded 50% of the custom cabinet cost ($417) due to the long original lead time and the wrong depth issue. > > I highly recommend Cabinets.com, beautiful cabinets, great customer service, fantastic price for US made quality. **Comment from Cabinets.com:** > Thank you for your great review and positive feedback! We just wanted to respond briefly regarding the shipping timeframe. The Titusville RTA cabinets generally ship out in about 8-12 business days as you mentioned, so we do apologize again for the delay. The manufacturer was experiencing extended lead times due to low stock and some of our customers were affected by these delays. Unfortunately, you had experienced the worst of it. We appreciate your patience and for allowing us to make the situation right. We hope to work with you again on future projects! **★★★★★ — Theresa Kaplan, March 2016** > Found your website and started comparing your product to other on-line kitchen cabinet manufacturers. We really liked the wide variety of options in style and color Cabinets.com had to offer. We worked with Jessica, one of their designers, who took the time to listen and hear what we really wanted to achieve. She was very easy to work with - responsive, thorough, stayed within our budget and kept us updated on the progress of cabinets. We ordered their top of the line Deerfield cabinets in Shaker Maple Alabaster with soft close options. Everything was shipped for the most part without issue and when an issue occurred they were very quick to take care of it. We moved from a U-shaped "one-butt-kitchen" (as my husband says) to a U-shaped kitchen that can easily handle several cooks at one time! We LOVE our kitchen cabinets! **★★★★★ — jim\_musich, Feb. 2016** > Our Designer - consultant, Suzanne Rovira was EXCELLENT. She was so COURTEOUS and patient. My father had passed away and we purchased a smaller ranch for my mom - we gutted most of the walls and worked with Suzanne on a design that was elegant, practical and affordable too - she even recommended a few places to get countertops as well. We went back and forth on designs and she ALWAYS was very HELPFUL and provided us with timely price quotes and designs. This process could not have been easier. The delivery was good as well - we were notified prior to the delivery and the guys delivered it inside. > Suzanne constantly followed up with us as promised and was ALWAYS willing to add more than just a price quote - she helped us with various models, designs and samples - the quality was GREAT and the PRICE was So much better than our local Home Depot or Lowes. > The experience was simple and the quality was VERY GOOD. We had so many different options and designs to choose from - but Suzanne guided us through the entire process and made certain that my mom was HAPPY with the end result - I wish I had BEFORE and AFTER pictures to show - this new open floor plan kitchen turned our WONDERFUL and we would recommend Cabinets.com to anyone - They were PROFESSIONAL, COURTEOUS and POLITE! THANK you Suzanne - my mom is HAPPY with her design - YOUR design!!!!! **★★★★★ — juliomoreno7, Jan. 2016** > A friend recommended this company based on the price and quality of the cabinets. I was a little hesitant about ordering cabinets online but after my initial inquiry and the sample design they provided free of charge I felt comfortable enough to place an order. My cabinets arrived ahead of time and although I was missing a small piece of molding that was shipped out in about a week. I would definitely recommend them to friends/family. **★★★★★ — Tim S, Jan. 2016** > Great cabinets and excellent design service with Jessica. We had shopped other online cabinet companies, the big box stores and even had a quote from a neighbor who works for an independent cabinet company. We selected cabinets from the Deerfield collection with cabinets.com and have been very impressed. Our kitchen turned out fantastic and looks way better than the kitchens I have seen produced out of the big box stores. The great part is that costs us 25% less than the other quotes. > While the cabinets are great; the design process with Jessica was fantastic. I had some ideas for some custom features that I wanted to accomplish but was unsure of how to put it together with the available materials. Jessica was patient with us and produced excellent design solutions. As with most home projects you experience unforeseen issues and I felt like every time we had to improvise the end solution turned out even better. **★★★★★ — tdebusk, Jan. 2016** > How to explain my experience with Cabinets.com. AWESOME!! From day one, working with Jessica in the design office, I felt the pressure was lifted off of my shoulder. I had provided a draft based off of my dimensions of my kitchen and sent them to Jessica. She turned the drawing around in a day or so with a spectacular design. The design and detail of individual cabinet size and information she provided was great. I was able to look at her design and picture out exactly where the cabinets would go into the kitchen. It took several months before my wife and I could decide on exactly what design we were going with, but finally we decided and during that process Jessica continued to assist us in making changes with quick turnarounds and responses to our questions. I just can't tell you how thrilled we were having Jessica assisting with our design. Once we ordered, they told us how long it would take before they were going to be delivered and they arrived on time with no issues or damages to any cabinets. All in all it was a great experience. One other thing. Based off the drawing Jessica provided, I went to a local kitchen designer to get an idea on what their cabinets would have cost me; holy cow, we saved over $50,000 with Cabinets.com. And we didn't order ready to assemble cabinets, we ordered already assembled cabinets. From our experience we had already referred Cabinets.com to a friend of ours who is know working with Jessica for their dream kitchen. > > Seriously check out Cabinets.com first before you go anywhere else. You won't be disappointed. **★★★★★ — knm2727, Jan. 2016** > We are very happy with the cabinets that we received from cabinets.com! Before we talked to a representative at cabinets.com, we were a little nervous about ordering them online. After talking with our rep, we were quickly put at ease. Suzanne quickly and thoroughly answer our questions and also provided a detailed order and beautiful rendering of our kitchen. She also suggested things that we hadn't considered. Once we received the cabinets, we were very happy with the quality. We had a few items that were scratched, but the company sent us new ones with no questions asked. If you order from this site, we highly recommend the soft close cabinets and drawers, they are great! **★★★★★ — Bayshore Property Services, Dec. 2015** > I had a small existing kitchen project that needed a major remodel. The space was small but with the help of Cabinets.com designer Suzanne Rovira we made great use of the space. > The communication with Suzanne was simple and easy via phone and email, it was very convenient. Suzanne was very knowledgeable and professional, I received a beautiful floor plan and prospective rendering of the kitchen design that I could present to my client. It made my job easy to sell this new kitchen to my client. > I would highly recommend using Cabinets.com for your next kitchen project, and hopefully you can also have the pleasure of working with Suzanne Rovira. > Regards, > Lou Pimentel > Bayshore Property Services, LLC **★★★★★ — jbloecher30, Dec. 2015** > Awesome experience all the way around. From the design phase all the way through delivery all were first rate. The responsiveness and professionalism was great as well. You will not be disappointed with the Derfield cabinets that I purchased for my basement bar. **★★★★★ — ksteyer82, Dec. 2015** > I am really happy with my cabinets! The company was really helpful and worked and worked with me to design the kitchen of my dreams. Some of my cabinets were damaged when they arrived, but we were sent replacements very quickly. I highly recommend them. Great price! **★★★★★ — jmwilsonphd, Dec. 2015** > We worked with Jessica McLeland from Kitchen Resource Direct, and she was amazing! She made outstanding suggestions - not just about the right cabinets to use but also the overall design and aesthetics of our kitchen. Jessica was the one who suggested that we do a brick stove hood to complement the brick floor in our kitchen. She incorporated the idea in her drawings of the kitchen and we were completely persuaded, From beginning to end this was an enjoyable process and a great company to work with. We absolutely love the end result. > > We receive nothing but compliments on the kitchen (and spent $35,000 less than most of our friends doing kitchen remodels). **★★★★★ — mrbacchus, Nov. 2015** > In our search for cabinets for our remodel, I found Cabinets.com. They not only provide excellent customer service with the design, fabrication and delivery, but the cabinets are Amazing!! They are exactly what they said they would be. We could not ask for a better experience. Would and have recommended Cabinets.com and our designer, Cally Reyes to multiple people. A+++ **★★★★★ — Mark Buechler, Nov. 2015** > Several months ago I started on my hunt for kitchen cabinets for my kitchen renovation. I read quite a lot of reviews on different companies and researched their cabinet lines paying close attention to durability and quality. I finally settled on Cabinets.com. I contacted them and Cally from sales immediately responded back. She helped me with my design and suggested bits and pieces she knew I'd need. The plan she generated was spot on! I couldn't be happier with her attentiveness. > > I ordered 36 cabinets in all for my new kitchen and pantry and they arrived more quickly than I was prepared for! We assembled all the cabinets and found a few small issues. Matt with customer service was quick to get replacements sent out to prevent delays in our project. > > All in all, I'm very happy with Cabinets.com. They are professional and eager to help. They respond to questions and get orders sent out very quickly. It was a pleasure working with them! **★★★★★ — HU-105656, Nov. 2015** > Where to begin... Cabinets.com did an excellent job from the initial consultation to troubleshooting after my cabinets were installed. While doing my homework, I ran across other reviews that mentioned the designer, Jessica, as being one of the best... she sure is! She made the design, layout, and ordering process easy & enjoyable; the entire process was. I have now done two kitchens with Jessica (my house & new office building) and she excelled at both. She has true design expertise and with explaining your vision to her, she makes it come to life. I am a detail person, and she was patient with all of the changes/tweaks I made along the way. > From a quality standpoint, these cabinets are second-to-none. They ¾” plywood, dovetail construction, soft close drawers/doors and much more. I could not be happier with the quality. Also, if there is a quality issue with an item in your order, cabinets.com will replace the damaged product with no hassle once you provide a picture and explanation of the damage. In summary, the quality and process of cabinets.com is excellent; a very enjoyable process. I was first questionable about the process and type of results with working online and completing everything online but the results were better than what local cabinet shops could product and a local carpenter. The blueprints and designs they create and precise, great graphics, and easy to understand. Also, there is a library of videos on how to install of the cabinets online, along with a pdf doc on each type of cabinet. If you make the correct decision and choose cabinets.com make another correct decision and choose Jessica M. as your designer, she does great work and cares about her customers! **★★★★★ — Deidre Mccarty, Nov. 2015** > We remodeled our kitchen beginning in May of this year. I had the pleasure of working with Jessica McLeland. She was so helpful and creative. She always responded immediately with an email and even phone calls if the situation needed it. She was very professional and patient each time I had to make a revision or tweak the design. She was respectful of our budget and made suggestions to stay within budget as I added or deleted cabinets. Our remodel came out beautiful and we will never order cabinets anywhere else. **★★★★★ — jpriester99, Nov. 2015** > We did a complete kitchen renovation which spanned about 18 months due to the extent of the work being done. I worked directly with Jessica McCleland, one of the superb designers at Cabinets.com. Jessica was very professional and always provided great solutions to some of my space issues. She was extremely patient with my ever changing design ideas and that resulted in a kitchen that I just love. These are well made, quality cabinets and I applaud this company and their commitment to their workmanship. We had one slight door issue and it was replaced within about 10 days. I would definitely purchase from them again. **★★★★★ — jenniferalbright, Nov. 2015** > We purchased fully assembled cabinets from Cabinets.com this past summer for our kitchen remodel. Our designer, Jessica, was extremely helpful and revised her design plan numerous times to accommodate all of our alterations and to help us save money by changing the design plan. The cabinets arrived in a reasonable time and I was pleasantly relieved to find that all items arrived in our shipment with no damage to any of the pieces. Our contractor had no issues installing the cabinets. Overall we are very pleased that we got a good quality product at an affordable price. **★★★★★ — huntnfishin247, Oct. 2015** > Bought our cabinets from this company. Great craftsmanship and great customer service. Would buy from again. I plan also purchasing cabinets for my project house that I am currently fixing to flip. **★★★★★ — Martha Lough, Oct. 2015** > Putting in a new kitchen can be very intimidating. I am so glad that after investigating cabinets in the usual places, I happened upon "Cabinets.com" - they were TRULY fantastic! First, they have a huge selection of high quality cabinetry, which you can customize for your specific situation and budget. It was like getting custom cabinets @ builder grade prices. > > I started slow, first ordering multiple samples (which you initially pay for, but which are reimbursed when returned). That gave me an idea about the fine quality of their product. I was assigned to a designer, Suzanne Rovira, who walked me through the process from start to finish with an unbelievable amount of patience. > > At first I ordered a vintage-looking cream colored cabinet called "Hawthorne" but a week later changed my mind to Deerfield "Belleair Maple (willow gray with a brushed gray glaze)" - none of this seemed to cause problems that might have rattled others. The installed kitchen looks amazing & has every bell & whistle, including uppers with glass inserts, dishwasher "skin", roll-outs, full extension deep drawers & doors with soft close (Blu-motion) hinges. The final price was just a bit over $10,000 - an astounding bargain considering the way they look. I simply love them! > > I highly recommend their services and would use them again in a heartbeat if I ever have occasion to install another kitchen (or any other cabinetry for that matter). **★★★★★ — Breezan, Oct. 2015** > In past remodel projects I have purchased cabinets from local design companies and a big-box store with satisfactory results, so it was natural to gravitate to a local design company for my current remodel project. After several design plans underwhelmed me in one way or another, I took the recommendation of a friend and, with a little hesitation, went on-line in search of cabinets. I had no reason to fear. Once I started the process with my personal designer, Cally R., at cabinets.com, it turned out to be a breeze. The company is very organized and Cally was extremely knowledgeable, professional and patient as I changed my mind and nit-picked small details. She made me feel very comfortable and at ease. Even after I placed my order, I had some changes, and Cally and the customer service representative, Desiree, were very gracious in assisting me. The CAD plans are standard in the industry and the price I paid for solid cherry, raised panel cabinets is fantastic! I can't wait until they arrive and are installed, and I will update with pictures after. **★★★★★ — breezan, Oct. 2015** > When remodeling a house from 1,000 miles away, Cally R., my designer from Cabinets.com by Kitchen Resource Direct was a breath of fresh air. Cabinets.com had the quality and pricing (with 25% advertised discount special) I sought. The added bonus of having an assigned decorator to help plan the space was an invaluable bonus. The website is very informative and my designer was highly experienced, patient and thorough. In the past I have worked with various kitchen design experts one-to-one with space planning and installation, but the on-line experience was actually easier! For this project I almost bought from a local showroom, but switched gears midway through and am glad I did. Their final design plans are exactly what the builder needed to begin construction and Cally even gave me mock photos to show my family and friends. After I purchased the cabinets, I changed my mind on a couple items. Cally and Desiree with Customer Service handled my every request like the true professionals they are. **★★★★★ — jdiperna61, Oct. 2015** > I am a DIY and decided to install my kitchen cabinets. The price at Cabinets.com were attractive and the design service was great. Jessica Mcleland was my designer and she was great. She had all the details and made very good recommendations. All came in and everything fit as planed. Cabinet quality was very good. I would recommend Jessica and Cabinet.com to professional or DIY. > Joe DiPerna > Baltimore, MD **★★★★★ — gmckthom, Sept. 2015** > Initially we were a bit concerned ordering kitchen cabinets from an online supplier, without being able to actually see and feel the product, but our worries proved to be unnecessary. From first contact, through design, ordering, delivery, and follow-up, Cabinets.com exceeded our expectations in terms of ease, efficiency and quality of service. > > Our designer, Jessica, was an excellent resource throughout the process. She provided what I consider to be expert guidance, particularly so when considering that she could not actually see the space first hand. > > We purchased from the Deerfield pre-assembled line of cabinets, and found the quality to be much better than similarly priced cabinets that we had viewed at local brick and mortar suppliers. In my youth I did carpentry work, so since we have a small kitchen I performed the installation myself (without a helper). Everything fit together according to the plan without issue. Another nod to Jessica for getting it right! > > There were two minor issues with door/drawer hardware that were taken care of immediately without question. Again, good service seems to be paramount. **★★★★★ — gmayocum, Aug. 2015** > I was amazed by first the service (Suzanne was great and EXTREMELY patient). Then by the quality and the absolute ease of putting together the RTA cabinets. The quality was first rate and the cabinets were very easy to assemble. Would definitely recommend them. **★★★★★ — chensley80, July 2015** > As advertised, great quality product at a great price in a quick turn around. Highly recommend. Their free design service is great to work with and makes for an easier install. **★★★ — rmerrill56, June 2015** > Originally I had given these folks a lower rating due to some damaged and replaced cabinets I'd purchased. I've adjusted my review based on a conversation I had with the General Manager (they reached out to me) and their thoughtful and considerate way of handling my product issues. They stood behind the quality of their product and made things right as far as we were concerned. Thanks top the GM and their on-line staff for a job well done. **★★★★★ — k59208re, June 2015** > Jessica did a superb job of creating a "den" area to include a bar and desk area without looking like a kitchen. The area looks like built-in furniture and is a great addition to our home. Her design effort and follow-up customer service was fantastic. We will be using Cabinets.com for our upcoming laundry room project **★★★★★ — markgenn, May 2015** > I used cabinets.com for kitchen design and manufacture of cabinets for my new home that was being constructed out of state. The designers are extremely knowledgeable and provided advice and suggestions even down to the various trim items that are needed that you may not initially think about. This provides you with the best chance to have all materials on hand to complete the installation the first time. > The cabinet construction, hinges and drawer slides, and finish are all excellent quality. This kitchen involved a significant number of cabinets and trim. Only the valance for the range hood arrived damaged which was immediately handled and replaced by the company through their equally excellent customer service personnel. Lastly, the local delivery company selected by Cabinets.com was extremely accommodating and easy to deal with. This was especially important since I was traveling from out of state to accept delivery to my new home that was still under construction. This is the second purchase I've made using cabinets.com and I do not have a single complaint, only compliments for the quality of the product and their employees. **★★★★★ — katenesz, May 2015** > Purchased Deerfield Model - Beautiful cabinets, great value, and excellent customer service. > > We remodeled our kitchen with much less stress than we anticipated. We purchased the Deerfield brand – Jupiter Maple style in bright white from cabinets.com, and we utilized their kitchen design services. We submitted our layout and some key features we were looking for (crown molding, staggered cabinets, soft close doors, etc.) on their website. Within one day we heard back from Jessica who began the design process. Within a couple of days we had a full design back and it was stunning. We spoke with our designer to make some minor changes, for example we added a serving area, but wanted custom sized cabinets to hold our brooms and ironing board. Jessica designed a perfect layout, with full disclosure on cost impact, so as to make sure we were going to get the best value. To make sure we were making the right purchase we actually went to Home Depot, and utilized their kitchen design process where you pay $100 for a professional kitchen measuring and design. We did this and had a design just like the one Jessica created, and the Home Depot estimate was over 30% higher cost! This helped us solidify using cabinets.com for the purchase. > > We ordered the cabinets and received them exactly when expected, with communications by phone and email on the delivery date and time. Our installer even commented on the great quality of the cabinets, and thought we spent much more than we actually did. During installation the contractor damaged one of the doors, and with just one email to cabinets.com customer service, there was a new door shipped and arrived one week later with no hassle. > > Our kitchen turned out even more beautiful than we expected, and we actually came in under budget! The first picture is before, and the next three are after. **★★★★★ — Don Mayne, May 2015** > Kitchen Resource Direct provided assembled cabinets constructed of real plywood within these United States to my garage floor. The cabinets were in excellent shape when they arrived in their individual boxes. Their box coding system make it easy to figure out what was in each box. I was apprehensive to order on-line but was elated when the cabinets fell into place within my kitchen. **★★★★★ — shochet, March 2015** > Working with Kitchen Resource Direct (known also as cabinets.com) has been a very pleasant and professional experience. We remodeled our kitchen this year and by using their product we saved over $5000 on cabinets. Their customer service was exemplary, their communication was excellent and they made sure that we were satisfied with the product. Everything in the kitchen looks beautiful and we are so pleased with this company we would highly recommend them. We live far away and everything was packaged and shipped perfectly. **★★★★★ — Tiffany Coombs, Feb. 2015** > We bought a house in desperate need of a kitchen remodel! I looked at a couple places online and the big box stores but Cabinets.com had the full package. Their price was great and the quality was better than anything else I'd seen in my search. Price was a concern for us so I didn't even look at the complete custom option but I feel like I got a custom kitchen! > I worked with Leslie who listened to what I wanted and made suggestions and then made lots of tweaks until we had something we loved. Her attention to detail and knowledge was fantastic. I felt very comfortable with what for us, was a very large purchase. > The delivery went smoothly with very friendly service. What few cabinets were damaged were replaced quickly and in a friendly manner. > I would highly recommend Cabinets.com and Leslie. We love our kitchen! **★★★★★ — User, Jan. 2015** > We are completing a complete remodel of our kitchen and dining room, we did a lot of research before deciding upon Kitchen Resource Direct for our new cabinetry. Our most important points were quality, expense and cooperation...all three elements were surpassed by this company. > The quality of the all-wood cabinets is only equaled by the finish. The resources available online are wonderful, our questions were answered very professionally, promptly and courteously. Our order was shipped complete and timely, their shipper was also outstanding. We cannot stress too strongly what a terrific experience this has been! ...Makes me almost want to remodel again....almost! > Thanks for the opportunity to express our thanks to Kitchen Resource Direct. > Sincerely, > Neil & Candy Duncan **★★★★★ — janaesd, Jan. 2015** > We ordered RTA cabinets from Kitchen Resource Direct. After doing a lot of research I was looking for quality cabinets for a decent price. We went with RTA cabinets as I have a handy family, that could both help assemble and install. The cabinets were easy to assemble, apart from the corner cabinets which my husband said was a true test of will. The cabinets are sturdy with a good finish in the inside of the cabinets as well. We chose bright white shaker cabinets from the Titusville collection. > > I worked with designer Leslie through email and phone and was so glad to have the extra head to think through the process. We made a few changes along the way and I am happy with how it has turned out. > > We did have one hiccup (after reading about so many kitchen remodels I was expecting at least a few) where an extra 9 inches got added from the wall cabinets into the base cabinets. Due to the miscommunication on both ends the company was quick to come to a solution that satisfied both parties. They were a great company to work with and even having to go through a claims submission did not take away from our experience! **★★★★★ — vdeloren, Dec. 2014** > I purchased cabinets from Kitchen Resource Direct back in May and have been very happy with the quality and the customer service. Since my purchase I have recommended the company two people who also recently made purchases. The quality and turn around time is much better than that of the big box stores. The only small issue was a couple of the shelving clips were missing. I received replacements that same week. > > The delivery driver was very courteous; called the day before delivery; and carried each cabinet into the garage. If I were renovating another kitchen I would purchase cabinets from this company again without hesitation. **★★ — dsetlock, Nov. 2014** > I took a leap of faith and purchased these for my kitchen remodel based on these reviews, but probably would have gotten the same or better quality from Ikea or a big box store. Although these could be somewhat modified which is why I chose them, the quality is far from good. All of the cabinets came with slight damage to the outside boxes and quality was lacking; cabinet doors did not close fully, one of the cabinet backs was deeper than the specs causing the skin to bow as it was applied to the back of the cabinet, the drawer boxes were rough and did not appear sanded in many places with chunks missing from the wood, the crown molding was made 1/16" off and the pieces could not be put together around the corners, causing me to have to buy new crown molding from a box store to install instead, one of the drawers came without any soft close hinges installed, which is to be a standard, and any additional shipment of items will cost you big time. Also, when they were delivered, the driver refused to unload the cabinets from the truck, which was supposed to be part of the shipping guarantee, and made my contractor and his team unload his truck, which they did as a favor to me. That was completely embarrassing. The only good thing I can add is these were delivered quickly but that probably is why the quality is lacking. I chose this instead of a higher quality custom cabinet from a reputable online cabinet maker because it was faster and i didnt want to assemble the cabinets, but I should have stuck with my gut and chose quality over cost and time. I cant even say I got a bargain for these cabinets as I easily spent over $15K on these cabinets and think any stock cabinet would have been just as good. Such a shame as the reviews were all positive, and I have never written a review in my life, but felt compelled for this reason to put a review out there that spoke to the real quality. **Comment from Cabinets.com:** > Hi Dawn, > > First, we would like to apologize for the dissatisfaction with our company. We take your comments very seriously and strive to be better with each order. We attempted to contact you several times, but have been unable to reach you. We will try to address each of your concerns and hope you will contact us back so we can try to make you a satisfied customer! > > \- Some of our competitor's cabinets you referenced are cam-lock construction using particleboard materials, and big box stores are typically 40-60% higher in price than our sale prices on cabinets. Many people prefer them though, but they are quite different from our brand. > > \- We were never aware of any damage to your cabinet boxes. This sometimes occurs during shipments, as it is a wood product, and we will replace any damaged items at no cost. > > \- Cabinet door hinges can be adjusted using a screwdriver making the door sit flat and aligned correctly. With the vibrations of a long shipment, these often need to be adjusted after installed. > > \- Again, we were unaware of a cabinet with incorrect specs or drawer sanding issues. All our dovetail drawer boxes go through many manufacturing steps and smoothing techniques to ensure they are of the highest quality (videos of the process are on the website). So we would greatly value the opportunity to see what you are referring to. We take a lot of pride in our dovetail box and want to make sure they are the highest quality possible. Please submit this to our claims department, and we will put replacements into production right away. > > \- We did see an email you sent to claims about the crown molding being 1/16th of an inch off and one hinge not being soft-close. After misunderstanding your initial email (interpreted as the design being off 1/16th of an inch as opposed to the crown profile), we offered to replace all of the crown molding and hinge, but we were still awaiting confirmation from you. Again, we would like to make this right, if you would please submit the claim confirmation along with photos for our claims department. > > \- The third-party trucking company we hired to deliver your cabinets should have unloaded the cabinets from the truck. We are addressing this issue with the trucking company and the driver may be terminated. This is embarrassing for us as well and we are working to make sure it doesn't happen again. > > We greatly appreciate your feedback, but would love an opportunity to make this right! Please contact us so we can help to resolve anything in our power. > > Best, > Kitchen Resource Direct **★★★★★ — dknyville, Oct. 2014** > We just got our new kitchen installed and the cabinets are fantastic! Jessica McLeland designed it and combed over every detail so we had everything we needed to install and properly finish the job. Jessica drafted it several times until we were 100% certain; she made many excellent recommendations along the way and we could not be happier with the service she provides. We received a few cabinets with minor issues, and Customer Service took care of it immediately - ordering a new door and cabinet as necessary. The quality of the full-extension, soft-close drawers and the cabinets is wonderful for the price and ease. We are big fans and will continue to use KRD for our laundry and basement storage plans. **★★★★★ — bornfree123, Dec. 2013** > As a long time custom home builder, this is the first time I have ever purchased building material other than hardware via the internet. When I encountered Kitchen Resource Direct, I was skeptical. How would this play out with too many things that could go wrong such as; the quality sight unseen, the delivery and just about everything that usually goes wrong with an order of this nature.But what attracted me was the pricing and the many testimonials of satisfied customers.I decided to take a chance.I sent my order in for two complete kitchens plus a complete study of bookcases / cabinets and a full set of master bedroom closet drawers and cabinets. Not a small order by any means. The cabinets arrived on time, and I was amazed by the quality and accuracy of the specialized directives that accompanied this order. The price compared to other cabinet companies cannot even come close for this quality. > > The location of this job is in Montana, far off the beaten path. This was no obstacle, but there was an accident that destroyed a number of the cabinets. Normally this would be a major problem with most companies. Not so with Kitchen Resource Direct…the manager called me before the shipment arrived and informed me that there was this problem and already they were making new cabinets to replace the ones that were involved in this accident. This really impressed me because; accidents happen, but it is the way a company reacts to the situation that is important especially involving professional builders on a tight schedule. The personalized service of Kitchen Resource Direct gets a "Five Star Rating" from a company that knows and has been in the building business for over thirty years. A special thank you to all the personnel that serviced this purchase order with outstanding professionalism, correcting an accident that could have been a disaster if handled in any other fashion than…fantastic. > > James A. Tiscione > CEO > ACM Enterprises Inc. **★★★★★ — K M, Nov. 2013** > I can only say great things about the quality of cabinet and customer service of Kitchen Resource Direct. They were very responsive to my questions and their designer was very quick and through with the plans I received. The cabinet quality is that of a premium cabinet maker but with a price that is affordable. Our friends and family couldn't believe the price that we spent on the cabinets. I will recommend Kitchen Resource Direct to anyone. **★★★★★ — hefele, Oct. 2013** > I purchased the Deerfield Shaker II painted bright white maple cabinets for a high end 7000 s.f. Lake Michigan home. Two kitchens, wet bar, bathroom vanities, mudroom, laundry room, etc. The quality was excellent. The design help was outstanding (Thanks Jessica). A couple items were damaged in shipping but the company quickly sent replacements at no cost. At half the cost of big name cabinets, I wouldn't hesitate ordering from Kitchen Resource Direct. **★★★★★ — Wendy Nottellin, Oct. 2013** > I recently purchased cabinets from Kitchen Resource Direct. Brian Horn was my designer, and he did a fantastic job. He made useful suggestions and was extremely patient as I changed my mind a number of times until the design was just right. The product arrived in a timely manner, with no damage, and was delivered by a professional driver. My cabinets are beautiful and top quality. I shopped a number of companies locally and online. The price, quality and customer service from Kitchen Resource Direct could not be met by anyone else - not even close! **★★★★★ — koko213, Oct. 2013** > We shopped around and found KRD had better prices, more upgrade options, and sample doors shipped to us so we could get the correct cherry color. Great customer service and knowledgable design help. We chose Deerfield cabinets that were preassembled, had solid maple doors, plywood construction, dovetail joinery, and soft close doors and drawers. Installed them ourselves with no problems. One damaged cabinet was taken care of quickly and without a hassle. We got more for our money with a large kitchen (double stacked cabinets) and island, coffee center and butlers pantry with soft close door and drawers, and many upgrades, for less then quoted at a kitchen and bath store. I would highly recommend KRD! **★★★★★ — Discount Kitchen Direct - Charleston, Oct. 2013** > I was looking for a new cabinet person to help me with my rehabs and ran across them on the internet. After calling to get a feel for the company, I decided to turn them loose on a design project that I had already paid an architect to do. The designer I worked with, Leslie Webb, knocked my socks off with what she designed. We ended up hiring them to provide a full kitchen of RTA's for us. We loved them. Assembly to Installation went better than expected. All of the fresh and clean ideas worked beautifully. It even inspired me in more creativity in projects to come. We sold the home for more money and quicker than anything in the whole area. I firmly believe it was all because of this kitchen!!!! **★★ — cwleake12, Sept. 2013** > I wouldn't recommend this company. Shipping took a very long time, much longer than they told me upfront. The quality was ok, my contractor didn't like that the cabinets had to be assembled by staples - yes, staples! > > One packaged arrived damaged and I am working with them for a replacement. > > Worst, I sent them the model number and dimensions for an oven cabinet. The one they told me to purchase didn't fit and they aren't willing to work with me to get one that does fit. > > I wouldn't use them again. **Comment from Cabinets.com:** > Hi Cindi - > > I apologize that you were dissatisfied! You should have been notified that your claim was received on Tuesday and has already been processed and will ship out tomorrow - Friday. Unfortunately, shipping damage does sometimes occur but we want to send replacements as soon as possible. > > The designer you spoke with answered a few questions regarding your own kitchen design but did not actually send you a design or quote. We only responded with recommendations to your questions and options to choose from. Our designer responded: > > "If you can fit the 33” oven cabinet in your space that will be the easiest install. The 30” will work, but you will have to cut away the face frame to fit it in. It’s not impossible, just not as easy." > > We would still recommend the cabinet that you purchased in your situation. > > All of our RTA Cabinets are staple and glue construction. We do not believe in lower quality cam lock or clip construction and prefer the common way of assembling the cabinets. We make this very transparent on the website as you can see in the assembly videos. http://www.kitchenresourcedirect.com/video (Jasper) > > If your builder is having any trouble, feel free to have him give us a call so we can help! > > We appreciate your business and hope the end result is a beautiful kitchen. ## Selected projects - [Beautiful Coastal Home](https://www.houzz.com/hznb/projects/beautiful-coastal-home-pj-vj~5537911) - Location: Hilton Head Island, SC - Photos: 5 - [Two Toned Rustic Kitchen](https://www.houzz.com/hznb/projects/two-toned-rustic-kitchen-pj-vj~5515656) - Location: Oregon, OH - Photos: 7 - [Stunning Black and White kitchen](https://www.houzz.com/hznb/projects/stunning-black-and-white-kitchen-pj-vj~2965763) - Location: Baltimore, MD - Photos: 4 - [Creek Stone Home Bar](https://www.houzz.com/hznb/projects/creek-stone-home-bar-pj-vj~5276641) - Location: Palmetto, FL - Photos: 3 - [Transitional Kitchen with Vintage Styling](https://www.houzz.com/hznb/projects/transitional-kitchen-with-vintage-styling-pj-vj~2942974) - Location: Florence, KY - Photos: 4 - [Bright White and Navy Two-Tone Kitchen](https://www.houzz.com/hznb/projects/bright-white-and-navy-two-tone-kitchen-pj-vj~3357737) - Location: Stamford, CT - Photos: 3 - [Spa-like White Shaker Bathroom](https://www.houzz.com/hznb/projects/spa-like-white-shaker-bathroom-pj-vj~2954523) - Location: Not specified - Photos: 3 - [Classy Kitchen with Alabaster Cabinets](https://www.houzz.com/hznb/projects/classy-kitchen-with-alabaster-cabinets-pj-vj~2865549) - Location: Tampa, FL - Photos: 7 - Description: This is one of our favorite kitchens featuring Alabaster cabinets from Cabinets.com. We love the touches of class and elegance in this off-white kitchen! - [Large Master Bathroom with His and Her Vanities](https://www.houzz.com/hznb/projects/large-master-bathroom-with-his-and-her-vanities-pj-vj~1444317) - Location: Bradenton, FL - Photos: 4 - [Timeless Shaker White Kitchen Cabinets](https://www.houzz.com/hznb/projects/timeless-shaker-white-kitchen-cabinets-pj-vj~2820291) - Location: Tampa, FL - Photos: 14 - [Shaker Navy Cabinets](https://www.houzz.com/hznb/projects/shaker-navy-cabinets-pj-vj~2820259) - Location: Birmingham, MI - Photos: 9 - [Bold Kitchen Featuring Cherry Java Cabinets](https://www.houzz.com/hznb/projects/bold-kitchen-featuring-cherry-java-cabinets-pj-vj~2820111) - Location: Tampa, FL - Photos: 10 - [Two-Toned Kitchen with Traditional Cabinet Door Style and Large Island](https://www.houzz.com/hznb/projects/two-toned-kitchen-with-traditional-cabinet-door-style-and-large-island-pj-vj~1995357) - Location: Richardsville, VA - Photos: 8 - Description: Cabinets Featured: Springfield Maple Antique White Chocolate Glaze & Springfield Maple Charcoal Brushed Black Glaze - [Bright White Kitchen With Cup Handles and Tiled Backsplash](https://www.houzz.com/hznb/projects/bright-white-kitchen-with-cup-handles-and-tiled-backsplash-pj-vj~1828909) - Location: Turlock, CA - Photos: 4 - Description: Cabinets Pictured: Colonial II Maple Bright White (Deerfield) - [Beautifully Designed White Kitchen featuring Colonial II Cabinetry](https://www.houzz.com/hznb/projects/beautifully-designed-white-kitchen-featuring-colonial-ii-cabinetry-pj-vj~1453734) - Location: Exeter, NH - Photos: 13 - Description: The pantries and island in this kitchen feature Colonial II Maple Bright White Cabinets. The cabinets along the perimeter also have a Brushed Gray Glaze for an added design touch! All cabinets in this kitchen are part of the Deerfield™ assembled cabinet line at Cabinets.com. - [Elegant Shaker II Kitchen and Bathroom](https://www.houzz.com/hznb/projects/elegant-shaker-ii-kitchen-and-bathroom-pj-vj~2741111) - Location: Lutz, FL - Photos: 17 - [Beautiful Dark Kitchen featuring Belleair Maple Pecan Cabinetry](https://www.houzz.com/hznb/projects/beautiful-dark-kitchen-featuring-belleair-maple-pecan-cabinetry-pj-vj~1430051) - Location: Morongo Valley, CA - Photos: 4 - Description: Featuring Belleair Maple Pecan Cabinets from Cabinets.com - [Two-Toned Kitchen Featuring our Colonial II and Belleair Cabinets](https://www.houzz.com/hznb/projects/two-toned-kitchen-featuring-our-colonial-ii-and-belleair-cabinets-pj-vj~1442967) - Location: Bradenton, FL - Photos: 18 - [Going Antique with Jupiter Maple Antique White](https://www.houzz.com/hznb/projects/going-antique-with-jupiter-maple-antique-white-pj-vj~2358330) - Location: Simi Valley, CA - Photos: 6 - [Blissful Belleair Maple Java \| Cabinets.com](https://www.houzz.com/hznb/projects/blissful-belleair-maple-java-cabinets-com-pj-vj~2454402) - Location: Plainfield, IL - Photos: 5 - Description: Kitchen and home bar featuring Cabinets.com Belleair Maple Java Cabinets. [See all 77 projects](https://www.houzz.com/professionals/cabinets-and-cabinetry/cabinets-com-pfvwus-pf~1862392456) ## Frequently Asked Questions **What warranty do you provide for custom cabinets and built-ins?** We provide a limited lifetime warranty on our cabinets. This commitment ensures that your investment is protected, reflecting the confidence we have in the quality and durability of our US-manufactured products. **Do you manufacture cabinets in-house or source from suppliers?** Yes, we proudly manufacture our fully assembled cabinets in-house at our Alabama factory. We transform raw wood into your kitchen cabinets using top-quality US craftsmanship, ensuring every piece meets our high standards. **Do you provide cabinet design services?** Absolutely! We offer free kitchen design services. Our team of elite kitchen designers will work one-on-one with you to create a personalized design, complete with 3D renderings and an itemized quote, all at no cost. **Do you offer custom, semi-custom, or stock cabinetry?** We offer semi-custom, built-to-order cabinetry. With over 600 style and finish combinations across framed, frameless, and European frameless constructions, we provide countless custom options and modifications to perfectly fit your needs and style. **What wood species and finishes do you offer for custom cabinetry?** We offer a wide selection of wood species including Maple, Cherry, and Oak. For finishes, you can choose from over 80 unique colors, encompassing various paints, stains, and enhancements to perfectly match your vision. *FAQ content may be generated based on the Pro's Houzz profile and website.* ## Ideabooks - [Creative Spaces](https://www.houzz.com/ideabooks/112512957/list/creative-spaces) — 4 ideas - [Islands](https://www.houzz.com/ideabooks/111653234/list/islands) — 6 ideas - [Staggered Height & Stacked Cabinets for Visual Interest](https://www.houzz.com/ideabooks/89213662/list/staggered-height-stacked-cabinets-for-visual-interest) — 10 ideas - [Home Bar Design Ideas For You! \| Cabinets.com](https://www.houzz.com/ideabooks/89055994/list/home-bar-design-ideas-for-you-cabinets-com) — 18 ideas - [Glass Inserts In Cabinets](https://www.houzz.com/ideabooks/88591872/list/glass-inserts-in-cabinets) — 20 ideas - [Appliance Cabinets](https://www.houzz.com/ideabooks/87073898/list/appliance-cabinets) — 9 ideas - [Bookcase Cabinets](https://www.houzz.com/ideabooks/87073030/list/bookcase-cabinets) — 9 ideas - [Trash Pull Outs](https://www.houzz.com/ideabooks/84531857/list/trash-pull-outs) — 5 ideas - [Spice Pull Outs](https://www.houzz.com/ideabooks/84336153/list/spice-pull-outs) — 6 ideas - [Roll Out Trays and Lazy Susans](https://www.houzz.com/ideabooks/83816137/list/roll-out-trays-and-lazy-susans) — 11 ideas - [Wine Racks & Cabinets You'll Love!](https://www.houzz.com/ideabooks/83598936/list/wine-racks-cabinets-you-ll-love) — 9 ideas - [Breathtaking Bathrooms](https://www.houzz.com/ideabooks/83437879/list/breathtaking-bathrooms) — 7 ideas - [Galley Kitchen](https://www.houzz.com/ideabooks/83055032/list/galley-kitchen) — 3 ideas - [Lighting](https://www.houzz.com/ideabooks/82678403/list/lighting) — 10 ideas - [Ginger Glaze](https://www.houzz.com/ideabooks/81895858/list/ginger-glaze) — 6 ideas - [Backsplash for your kitchen](https://www.houzz.com/ideabooks/81117079/list/backsplash-for-your-kitchen) — 5 ideas - [Countertops](https://www.houzz.com/ideabooks/80723285/list/countertops) — 3 ideas - [Painted Cabinets and Variations](https://www.houzz.com/ideabooks/34987202/list/painted-cabinets-and-variations) — 9 ideas - [Beautiful Bathrooms](https://www.houzz.com/ideabooks/19135849/list/beautiful-bathrooms) — 35 ideas - [Home Office](https://www.houzz.com/ideabooks/25404198/list/home-office) — 12 ideas [See all 36 ideabooks](https://www.houzz.com/ideabooks/users/cabinetsdotcom) ## Community Q&A **Q: vanity cabinet paint** *(in Photo Questions)* Is this color the Willow Gray? A: Hi there- Yes, this is Willow Gray. **Q: What is the color of the island?** *(in Photo Questions)* From the catalog? A: Hi there Mitch- Thanks for reaching out! The homeowner painted this island themselves before the debut of our Smoky Blue color, which is very similar. **Q: Price and supplier** *(in Photo Questions)* These pictures are useless with a supplier and a price. A: Hi there Stephen- Thanks for your comment! We are the supplier, and prices can be found on our website. These photos on Houzz serve as ideas and inspiration, and we're always ready to answer any questions about a particular project. Please let us know if we can help with anything else. **Q: what brand and color paint** *(in Photo Questions)* what is the color of these refurbished cabinets A: Hi there- Thanks for reaching out! These cabinets are our own Bronson Maple Creek Stone. **Q: What cabinet style is this?** *(in Photo Questions)* What style and color cabinet is this of RTA? A: Hi there- Thanks for reaching out! While we no longer carry RTA cabinets, similar styles would be our Shaker II and Colonial II Bright White assembled cabinets. Please let us know if you have any other questions. **Q: any idea what tile they used? all of it is beautiful!** *(in Photo Questions)* Tile A: Hi Leah, Thank you for your question! The homeowners chose the tile themselves. However, we believe the tile is similar to Santa Monica Gray Ceramic Subway Tile (https://tilebar.com/santa-monica-gray-4x12-tile.html?). Hope this helps! Thank you! --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-14.*