--- title: "Signature Pools & Landscapes — Design-Build Firms | Houzz" canonical_html_url: https://www.houzz.com/professionals/design-build-firms/signature-pools-and-landscapes-pfvwus-pf~1922037774 markdown_url: https://www.houzz.com/md/professionals/pf~1922037774.md entity_type: LocalBusiness business_name: "Signature Pools & Landscapes" category: ["Design-Build Firms"] image: https://st.hzcdn.com/fimgs/4393a0f303a4c3cc_6956-w400-h400-b0-p0--.jpg address: "18017 Chatsworth St. Suite 677, Granada Hills, California 91306, United States" latitude: 34.2092 longitude: -118.5749 phone: "(818) 993-0200" website: http://www.spl-designs.com rating: 1 review_count: 1 followers: 10 last_updated: 2026-08-14 --- # Signature Pools & Landscapes Original Houzz profile: [Signature Pools & Landscapes](https://www.houzz.com/professionals/design-build-firms/signature-pools-and-landscapes-pfvwus-pf~1922037774) ## Professional summary - **Primary category:** Design-Build Firms - **Location:** Granada Hills, CA - **Serves:** Greater Los Angeles Area - **Houzz rating:** 1.0 out of 5 (1 review) ## About ### Houzz Badges - 500 Ideabook Saves We are an award winning company specializing in the quality design and construction of custom outdoor environments. Committed to providing functional, innovative and practical solutions to a variety of landscape development situations. Our goal is to provide you with an environment and experience that is "simply extraordinary" ### Services Provided - Custom Outdoor Environments - New Pools & Spas - Swimming Pool Remodels - Landscapes & Irrigation - Outdoor Lighting - Hardscapes - Outdoor Living Spaces - Outdoor Kitchens - Water Features - Site Plan Design & Development ### Areas Served - Greater Los Angeles Area ### Typical Job Cost $30,000 - 500,000 Projects will vary in cost according to size of property, scope of work, materials chosen, city requirements, engineering details, etc. ## Business Details | Field | Value | | --- | --- | | Business Name | Signature Pools & Landscapes | | Address | 18017 Chatsworth St. Suite 677, Granada Hills, California 91306, United States | | Phone | (818) 993-0200 | | Website | http://www.spl-designs.com | | License Number | 537939 | | Followers on Houzz | 10 | ## Contact - **Houzz profile:** [Signature Pools & Landscapes](https://www.houzz.com/professionals/design-build-firms/signature-pools-and-landscapes-pfvwus-pf~1922037774) - **Website:** http://www.spl-designs.com - **Phone:** (818) 993-0200 ## Credentials **Certifications & Awards** - CLCA - San Fernando Valley Chapter: 1st Place in Small, Medium & Large Residential, Outstanding Achievement for Custom Residential, Special Effects Award, Presidents Choice Award, Special Award for Masonry Craftsmanship ## Reviews **Overall rating: 1.0 out of 5 — 1 review** *Aspect averages:* - Work Quality: 10.0 - Communication: 10.0 - Value: 10.0 ### All 1 review **★ — alitila, Oct. 2023** > Zero stars. Hands down the worst experience with a contractor we’ve ever had. Eric, owner of Signature Pools and Landscapes was dishonest about the price of the scope of work and unorganized. > > -He gave us an underrepresentation of the cost of the project then gave us change orders for the dozens of things he doesn’t include > -Left our pool unsafe for our family to swim in and refused to fix it. > -Didn't pay his subs (but paid himself), gave them our personal information so they could call us and threaten to put a lien on our home. > -His secretary, Monica ignored our requests unless she needed money collected > -He’s incapable of sticking to any kind of timeline and unorganized causing delays > -Charged us for services not rendered which we had to fight him on later > -The accomplishments he routinely talks about were in no way demonstrated by his work on this project. > There’s more, but there’s a character limit here. > > We hired Eric and Signature Landscape and Pools to renovate our entire yard including our pool, hardscape, and landscaping. His contract was missing about 50% of the work needed likely to keep the bid low. He claimed the only items not included were about four lines of highlighted expenses which wasn’t true. After four months of painstakingly slow work, we realized he was running about 60% over budget and had not included many items discussed on the plans. After 4 budget meetings, we were never able to get a full accounting of the cost to finish the project. He spent large amounts of time having off topic conversations instead of addressing issues. > > He was consistently unorganized, showing up at the last second for decisions to be made, giving us hand drawn sketches instead of CADs. We asked for a refund of the thousands he charged for the CAD we never received. His secretary Monica rudely replied that none of the other clients were complaining about still being charged for this. While we have the deepest sympathy for their employee, it doesn’t excuse them charging us for services not rendered -and essentially admitting it was their standard across the board. Wow. > > Monica generally ignored our requests for items. But when she wanted money for immediate pick up, she would text and email multiple times per day. > > We fired Eric from half the project to stop the excessive additional charges, agreeing to finish the pool and hardscape with him. Eric was absent the entire last two weeks of the project and we never saw him again. He did not finish the last piece of agreed upon work, leaving our pool totally unsafe for our family to swim in and refused to come back to fix it to the "commercial grade anti-slip" he promised. > > We ended up having to hire an attorney to deal with his subs threatening liens because he never paid them. > > Horrible experience. Do not recommend. **Comment from Signature Pools & Landscapes:** > March 16, 2024 > To whom it may concern: > It saddened me to see this review as we started as friends and ending as ... > It took me 40 years in this business to come across my first “Karen” complaint. > In continuing let us set the foundation for your post. > Some things to consider, 2023 was compared to one of the worst rain seasons in the > history of weather recording. And yes your contract was $178,000 > with thirty three percent being donated by vendors. > I was transparent and highlighted in my bid and contract the portions you would receive change orders for dumpsters, tree work, non-slip process for slabs and unforeseen. > You neglected to mention the design change you requested upon the commencement. > adding twenty five percent of custom slab fabrication for your pool and/or the changes with > tree removals creating additional grading issues and plantings that you requested larger specimens. These combined with the selection of glass tile for your pool. > The unforeseen as we exposed during demo were related to an undersized non-conforming. > gas line using standard white PVC fittings that were failing as well as a decomposed electrical. > service that had all wires exposed in several locations. An undersized water mainline was recommended to be upgraded at the same time to increase water flow to the back yard. > As we continued, we observed your sump pumps were set into catch basins, not even close to the proper vaults required for operation of your drainage system. Thus, another unforeseen required change order. > The plans for the pool, engineering, first- and second-generation masonry and landscape were all based in CAD. It was there after the plans were presented in hand drawn layouts as you were advised Kevin our draftsman had to go through extensive treatment to overcome his illness. > Approved change orders totaled $39,864 > Broken down into three sections: > 1.General conditions contract change orders-$5,825 (high lit in contract) > 2.Unforeseen change orders-$18,505 > 3.Client requested change orders-$15,534 > These amounts are a far cry from your over exaggeration. Your complaint does not acknowledge the twenty five percent coping construction, the fifteen percent additional pavers installation and the reworked irrigation system with a new valve manifold done for no additional cost. > Our billings were billed after the fact so of course we are asking for payments and trying collect for work and/or supplies purchased. The process to final your project was requested by you so the subcontractors (that you had their phone numbers already) were contacted by you for payments. > We refunded upon final all that you requested although not required by terms of your contract. > You were clear on stating for me to finish the masonry and fill pool to contract, which we fulfilled and > that any other services would “Not” be required. > The slip coefficient for the slab construction pool coping (your unsafe accusation) was to be additional as stated in contract and bid. Your issue is now “You” need to locate a company that is knowledgeable with this custom construction process. So after you “fired” us this brought our experience and knowledge to an end for your property. > I designed a great layout with incredible infrastructure using the highest standards and materials. > I wish you the best on completing your project and enjoying your pool and landscape for many years. > After forty years in the business, I do wish I ended my construction career on a nicer note, but I did not hide the fact that my career was ending shortly due to a variety of reasons. > Good luck and God Bless, > Eric W ## Selected projects - [Pools & Spas](https://www.houzz.com/hznb/projects/pools-and-spas-pj-vj~669162) - Location: Not specified - Photos: 20 - [Water Features](https://www.houzz.com/hznb/projects/water-features-pj-vj~668961) - Location: Not specified - Photos: 17 - [Garden Scenes](https://www.houzz.com/hznb/projects/garden-scenes-pj-vj~668924) - Location: Not specified - Photos: 9 - [Outdoor Living](https://www.houzz.com/hznb/projects/outdoor-living-pj-vj~659137) - Location: Not specified - Photos: 12 - [Outdoor Dining](https://www.houzz.com/hznb/projects/outdoor-dining-pj-vj~591814) - Location: Not specified - Photos: 10 - [Signature Nights](https://www.houzz.com/hznb/projects/signature-nights-pj-vj~591768) - Location: Not specified - Photos: 12 [See all 6 projects](https://www.houzz.com/professionals/design-build-firms/signature-pools-and-landscapes-pfvwus-pf~1922037774) --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-14.*