--- title: "Canadian Hot Tubs Inc — Hot Tub & Spa Dealers | Houzz" canonical_html_url: https://www.houzz.com/professionals/hot-tub-and-spa-dealers/canadian-hot-tubs-inc-pfvwus-pf~1988996920 markdown_url: https://www.houzz.com/md/professionals/pf~1988996920.md entity_type: LocalBusiness business_name: "Canadian Hot Tubs Inc" category: ["Hot Tub & Spa Dealers"] image: https://st.hzcdn.com/fimgs/d863639a03289657_8855-w400-h400-b1-p10--.jpg address: "330 Gage Ave, Unit 15, Kitchener, Ontario N2M 5C6, Canada" latitude: 43.4379 longitude: -80.5096 phone: "(519) 745-1651" website: http://www.canhottub.com rating: 4.7 review_count: 49 best_of_houzz_awards: 10 followers: 243 last_updated: 2026-09-05 --- # Canadian Hot Tubs Inc Original Houzz profile: [Canadian Hot Tubs Inc](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/canadian-hot-tubs-inc-pfvwus-pf~1988996920) ## Professional summary - **Primary category:** Hot Tub & Spa Dealers - **Location:** Kitchener, ON - **Houzz rating:** 4.7 out of 5 (49 reviews) - **Best of Houzz:** 10 awards (2015–2026), for Service. ## About ### Houzz Badges - Houzz Influencer - Recommended on Houzz - 250 Ideabook Saves A manufacturer and retailer of cedar hot tubs. Our round and oval cedar hot tubs are sold as kits and assembled onsite; making them ideal for installation in a basement, sun room, condo terrace, roof, small urban back yard or a cottage with limited access. Our cedar hot tubs feature a vinyl liner for additional peace of mind, comfort, easy maintenance and durability. Canadian Hot Tubs Inc also custom manufactures replacement roll-up hot tub covers for most brands of acrylic spas, swim spas and in-ground hot tubs. Unlike conventional foam covers - which absorb water and become heavy and cumbersome - our roll-up covers are always easy to use. ### Typical Job Cost $3,000 - 8,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Canadian Hot Tubs Inc | | Address | 330 Gage Ave, Unit 15, Kitchener, Ontario N2M 5C6, Canada | | Phone | (519) 745-1651 | | Website | http://www.canhottub.com | | Followers on Houzz | 243 | **Social profiles:** - Facebook — @canhottub - X (Twitter) — @canhottub - Blog — www.canhottub.com ## Contact - **Houzz profile:** [Canadian Hot Tubs Inc](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/canadian-hot-tubs-inc-pfvwus-pf~1988996920) - **Website:** http://www.canhottub.com - **Phone:** (519) 745-1651 ## Credentials - **Best of Houzz:** 10 awards (2015–2026), for Service. ## Reviews **Overall rating: 4.7 out of 5 — 49 reviews** *Aspect averages:* - Work Quality: 44.0 - Communication: 42.0 - Value: 43.0 ### Reviews **★★★★★ — HU-612655962, Aug. 2025** > I called Mike for problem with GFCI . he helped me fix the problem. Without having to come to thr site . Thank your **★★★★★ — Soti, Feb. 2025** > We purchased an Okanagan 7’ Hot Tub in 2015 for our cottage in the Kawarthas. It has been without a doubt the best purchase we made for our cottage. It is the most used feature of the cottage, more than the boat, jet skis, water trampoline, sauna. A great feature for a cottage is it’s a breeze to winterize, just pump out the water and disconnect two hoses intake/outtake and bring in the heater/pump unit (25-30 lbs.) inside. We use our cottage on weekends in the summer we fill up the hot tub with water Friday mornings, use the hot tub all weekend and drain the water Sunday evening. We have never used chemicals. We are on well water so there is no real cost for water and the electricity charges are minimal. In over 10 years we have had no issues with water leaks, equipment failure.We are still using the original liner (although we purchased a backup just in case), original heater, original pump. > We would give this product 10 stars if we could given its cost / fun ratio. Minimal cost and an enormous amount of fun. **★ — Daniel Siemens, Jan. 2025** > In my opinion, if you want a hot tub with a strong likelihood of leaking, then Canadian Hot Tubs Inc is the right choice for you. > > This company, in my experience, sells a hot tub with a known design flaw, but will acknowledge no further responsibility for their product once it has been delivered. > > The seat mounts on their hot tubs are attached using several lag screws which penetrate the vinyl liner. By their own admission, they are prone to leaking, either upon installation, or over time, and their suggested remedies proved ineffective. > > What I have found they are exceptionally good at is self promotion, slagging their competition, shifting blame, and denying any responsibility for their product's problems. After jumping through many hoops to try to rectify the issues, I am now left with a leaking and defective hot tub. Buyer beware! **Comment from Canadian Hot Tubs Inc:** > Hi Daniel, > We’re sorry to hear about your frustration. We’ve worked with you extensively to resolve the issue with your hot tub, including offering step-by-step instructions to help you fix the seat bolt. We also made an exception by offering a full refund (which is not our typical policy), but unfortunately, you chose not to proceed with that and instead decided to wait for a resolution through your credit card company. We always aim to support our customers and provide fair solutions, and we regret that we couldn't reach a resolution that met your expectations. If there’s anything else we can assist with, please don’t hesitate to contact us. **★ — kaswhite, Oct. 2023** > We had a terrible experience with this company. To begin, the cover they marketed as significantly longer lasting than a standard hot tub cover lid began to fall apart within 1.5 years of hot tub purchase. We tried to fix it, it proved unfixable and we had to reach out to the company. The product was completely unwarrantied and so we had to replace the cover. We were originally quoted a price of $585 for the lid, but when we finally went to purchase a few months later they claimed the price had increased to $1935. This seems a lot like opportunistic price gauging - release an inferior product that customers are dependent on, and then only offer replacements at atrocious costs. Despite showing the original quote received for $585 the company cited new management and would not honor this. Very disappointing and would not recommend doing business with this company. **Comment from Canadian Hot Tubs Inc:** > Hi Kaswhite, > We’re sorry to hear about your experience and regret any frustration caused. We appreciate your feedback and will use it to continue improving. If there’s anything we can assist with in the future, please don’t hesitate to reach out. **★★★★★ — mrsfox2008, March 2023** > I love my roll up cover. Now that I've had it through 3 seasons, I've really come to appreciate the quality and ease of opening and closing. It was worth the wait! **Comment from Canadian Hot Tubs Inc:** > Hi mrsfox2008, > Thank you so much for your kind words! We’re thrilled to hear that your roll-up cover has been a great addition to your hot tub and that you’re enjoying its quality and ease of use. It’s customers like you who make what we do so rewarding. If there’s ever anything we can assist with, don’t hesitate to reach out. Enjoy many more seasons of relaxation! **★★★★★ — Chris, March 2023** > We bought our first hot tub cover eight years ago and have just recently replaced it with a new one. These covers are durable and functional. They are an excellent alternative to bulky hot tub covers. **★★★★★ — Bosler Earth Design, May 2022** > I have been using their tubs on my sites many times, > The tubs are beautiful, my clients are always very happy with them. > Brian is very responsive and professional. I am more than happy to highly recommend **★★★★★ — sharp0710, Jan. 2021** > Completely worth the wait. This beautiful cover was made to fit our tub. Shipping from Canada to New Mexico was no problem at all and it arrived on time. We had almost immediate replies to our emails and questions from Canadian Hot Tubs. The cover was more expensive than the foam covers but less expensive than the 3 foam covers we have replaced due to curious bears. I cannot say enough good things about this company. **★★★★★ — HU-351705955, Jan. 2021** > Every morning and most evenings for me and I am so grateful for the awesome Canadian Hot Tub and the great service and help from Brian and Norm. Highly recommended. **★★★★★ — doug Cromie, Sept. 2020** > We chose Canadian Hot Tubs due to the exterior design and finish as well as for the depth > Right from the first phone call, these guys were awesome. > everything arrived on time and well organized. > My wife and I put it together and it was exactly as per the instructions and videos > We couldn't be happier with this purchase and highly recommend this product to anyone looking for a great spa. > > Thanks Bryan and your team for a great product > > Doug & Jodi **★★★★★ — Scott Adams, Aug. 2020** > We had a great experience working with Bryan and his team at Canadian Hot Tubs. The project was on time and professionally installed. Within 24 hours the tub was filled, heated and ready to enjoy. I highly recommend the team, the experience and the product. You won't be disappointed. **★★★★★ — Eric Goetsch, July 2020** > This is our first season with our roll-up hot tub cover from Canadian Hot Tubs and we absolutely love it! We previously had a cover that sat on the water and after a couple of years, soaked up so much water it became almost impossible to take on and off. Given the ease of the roll-up cover, we use the hot tub significantly more. Thank you!! ## Selected projects - [Cedar Hot Tub Backyard Project](https://www.houzz.com/hznb/projects/cedar-hot-tub-backyard-project-pj-vj~492064) - Location: Not specified - Photos: 5 - Description: An unwanted and unloved pool is transformed with the addition of a 7' diameter cedar hot tub from Canadian Hot Tubs. A great way to fill in a pool that is no longer being used...turn it into a hot tub that can be enjoyed all year long. - [Cedar Hot Tubs in Decks](https://www.houzz.com/hznb/projects/cedar-hot-tubs-in-decks-pj-vj~490961) - Location: Not specified - Photos: 28 - [Roll-up Hot Tub & Spa Covers](https://www.houzz.com/hznb/projects/roll-up-hot-tub-and-spa-covers-pj-vj~607824) - Location: Not specified - Photos: 24 - [Canadian Hot Tubs in Carolina](https://www.houzz.com/hznb/projects/canadian-hot-tubs-in-carolina-pj-vj~3024582) - Location: Not specified - Photos: 3 - [Indoor Hot Tubs](https://www.houzz.com/hznb/projects/indoor-hot-tubs-pj-vj~489568) - Location: Not specified - Photos: 8 - [Urban Cedar Hot Tub](https://www.houzz.com/hznb/projects/urban-cedar-hot-tub-pj-vj~1509562) - Location: Not specified - Photos: 7 - [Cottage Cedar Hot Tub](https://www.houzz.com/hznb/projects/cottage-cedar-hot-tub-pj-vj~730401) - Location: Not specified - Photos: 4 - [Assembling a Cedar Hot Tub](https://www.houzz.com/hznb/projects/assembling-a-cedar-hot-tub-pj-vj~505423) - Location: Not specified - Photos: 10 - [Cedar Hot Tub Partially Below Grade](https://www.houzz.com/hznb/projects/cedar-hot-tub-partially-below-grade-pj-vj~497279) - Location: Not specified - Photos: 3 - [Hot Tub on a Condo Terrace](https://www.houzz.com/hznb/projects/hot-tub-on-a-condo-terrace-pj-vj~490924) - Location: Not specified - Photos: 3 [See all 10 projects](https://www.houzz.com/professionals/hot-tub-and-spa-dealers/canadian-hot-tubs-inc-pfvwus-pf~1988996920) ## Community Q&A **Q: can u make a covver 18 ft x 7.5** *(in Photo Questions)* A: Yes we can. **Q: Price and possibility** *(in Photo Questions)* Hi I'm Norbert Mittrücker. I'm from Germany. My question is: How much is a Roll-up Hot Tub & Spa Covers in a size of 5,4m x 2,4m? How much is the diameter of the rolled up Roll-up Hot Tub & Spa Covers, in this size? And how eavy is it, in this size? Thank you for your answer? Best greetings Norbert Mittrücker A: Hi Norbert, Thanks for getting in touch. A custom roll-up cover 5.4m x 2.4m is $2178. Shipping to port in Hamburg is $875. The roll will be approximately 0.5m in diameter and weigh around 100 kg. Please allow 10 weeks for delivery. Please let me know if I can be of further assistance. Regards, Bryan Beer Canadian Hot Tubs Inc. **Q: Can this cover be used for a year round spa in Canada ?** *(in Photo Questions)* How effective is the insulation provided by this cover in comparison to the classic heavy ones ? A: Hi Amal, Thanks for getting in touch. Yes no problem. We have been making our covers for almost 40 years an most are installed outdoors in Canada. I would be happy to send you a quote. Please email me at bryan@canhottub.com Regards, Bryan **Q: What would the cost be for a 7'x7' cover? Thank you!** *(in Photo Questions)* A: Thanks for getting in touch Geri. A 7'x7' cover would be $661 + shipping. Please let me know if I can be of further assistance. Regards, Bryan **Q: Love it! Did you make the hot tub cover? Or where did you buy it?** *(in Photo Questions)* Most hot tub covers are ugly plastic, but this one appears to be made of cedar. Where did you get it? Or did you make it? Any guidance would be appreciated. A: Hi bkbanker, We make cedar roll-up hot tub covers similar to the one in the picture. Please feel free to contact me any time if you would like more info. Regards, Bryan **Q: Hot tub, where can I purchase it?** *(in Photo Questions)* A: Thanks susan2maxwell8! --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-05.*