--- title: "The Sullivan Company, Inc. — General Contractors | Houzz" canonical_html_url: https://www.houzz.com/professionals/general-contractors/the-sullivan-company-inc-pfvwus-pf~2047312606 markdown_url: https://www.houzz.com/md/professionals/pf~2047312606.md entity_type: LocalBusiness business_name: "The Sullivan Company, Inc." category: ["General Contractors"] image: https://st.hzcdn.com/fimgs/b633e93801944802_5950-w400-h400-b0-p0--.jpg address: "PO Box 590247, Newton, Massachusetts 02459, United States" latitude: 42.3341 longitude: -71.1833 phone: "(617) 527-9989" website: http://www.thesullivanco.net rating: 4.5 review_count: 8 best_of_houzz_awards: 1 followers: 52 last_updated: 2026-09-23 --- # The Sullivan Company, Inc. Original Houzz profile: [The Sullivan Company, Inc.](https://www.houzz.com/professionals/general-contractors/the-sullivan-company-inc-pfvwus-pf~2047312606) ## Professional summary - **Primary category:** General Contractors - **Location:** Newton, MA - **Serves:** Boston, Cambridge, Newton, Brookline, Arlington, Jamaica Plain, Lexington, Needham, Wellesley, Milton, Belmont, Winchester, Concord, Westwood, Wayland, Weston, Charlestown, Lincoln, Babson Park, Brookline Village, Chestnut Hill, Needham Heights, Newton Highlands, Newton Lower Falls, Newtonville, Waban, Wellesley Hills, West Newton - **Houzz rating:** 4.5 out of 5 (8 reviews) - **Best of Houzz:** 1 award (2024), for Service. ## About ### Houzz Badges - Star Houzzer - Recommended on Houzz - 25 Ideabook Saves - Online consultation - Offers Custom Work Residential remodeling and custom building firm. Over 40 local, regional and national awards for remodeling and business excellence. Our president was inducted into the National Remodeling Hall of Fame and also named a Massachusetts Legend of The Industry. ### Services Provided - Home Remodeling - Bathroom Remodeling - Kitchen Remodeling - General Contracting - Home Additions - Custom Homes - Home Extensions - Deck Building - Basement Remodeling - Guesthouse Design & Construction - Garage Building - Outdoor Kitchen Construction - Home Restoration - Porch Design & Construction - Project Management - Custom Home Bars - Countertop Installation - Window Replacement - Green Building - Window Installation - Deck Repair - Drywall Installation - Wine Cellar Installation - Sliding Door Installation - Carport Installation - Attic Restoration - Trim Work - Crown Molding Installation - Baseboard Installation - Wainscoting - Siding Repair - Skylight Installation - Skylight Repair - Custom Home ### Areas Served - Boston - Cambridge - Newton - Brookline - Arlington - Jamaica Plain - Lexington - Needham - Wellesley - Milton - Belmont - Winchester - Concord - Westwood - Wayland - Weston - Charlestown - Lincoln - Babson Park - Brookline Village - Chestnut Hill - Needham Heights - Newton Highlands - Newton Lower Falls - Newtonville - Waban - Wellesley Hills - West Newton ### Typical Job Cost $1,000 - 5 million TSC covers everything from simple home maintenance to whole house remodels and additions ## Business Details | Field | Value | | --- | --- | | Business Name | The Sullivan Company, Inc. | | Address | PO Box 590247, Newton, Massachusetts 02459, United States | | Phone | (617) 527-9989 | | Website | http://www.thesullivanco.net | | License Number | 045660 | | Followers on Houzz | 52 | **Social profiles:** - Facebook — https://www.facebook.com/thenewwaveofhomeimprovement/ ## Contact - **Houzz profile:** [The Sullivan Company, Inc.](https://www.houzz.com/professionals/general-contractors/the-sullivan-company-inc-pfvwus-pf~2047312606) - **Website:** http://www.thesullivanco.net - **Phone:** (617) 527-9989 ## Credentials **Certifications & Awards** - 2013 NAHB Green Advocate of The YearCertified Green ProfessionalCertified Graduate RemodelerCertified Aging in Place SpecialistUS Chamber of Commerce Blue Chip Enterprise Award - **Best of Houzz:** 1 award (2024), for Service. **Affiliations** - [National Association of Home Builders](https://www.houzz.com/professionals/schools-and-organizations/national-association-of-home-builders-pfvwus-pf~562065019) - [Builders & Remodelers Assoc. of Gr. Boston (BRAGB)](https://www.houzz.com/professionals/schools-and-organizations/builders-and-remodelers-assoc-of-gr-boston-bragb-pfvwus-pf~1762063391) - [NAHB Remodelers](https://www.houzz.com/hznb/professionals/schools-and-organizations/nahb-remodelers-pfvwus-pf~597469654) - [NAHB Certified Green Professional](https://www.houzz.com/hznb/professionals/schools-and-organizations/nahb-certified-green-professional-pfvwus-pf~1100930283) - [NAHB Certified Aging-in-Place Specialist](https://www.houzz.com/hznb/professionals/schools-and-organizations/nahb-certified-aging-in-place-specialist-pfvwus-pf~471784673) - [NAHB Certified Graduate Remodeler](https://www.houzz.com/hznb/professionals/schools-and-organizations/nahb-certified-graduate-remodeler-pfvwus-pf~1100930255) ## Reviews **Overall rating: 4.5 out of 5 — 8 reviews** *Aspect averages:* - Work Quality: 5.0 - Communication: 5.0 - Value: 5.0 ### All 8 reviews **★★★★★ — Peter Dodds, June 2023** > Paul and his company completely remodeled my kitchen in my very old house in Charlestown. It was a difficult job in a very tight space and the end result was as good as it could possibly be. **★★★★★ — Marie Brown, June 2023** > High quality work. Truly professional. Courteous and pleasant. Reliable. Specialized crews (plumbing, masonry, plastering) all excellent. Original estimate unchanged. **★★★★★ — LolcatLisa, June 2023** > From helping with our seasonal chores to building our magnificent carriage house, the Sullivan Companies have partnered with us for over 15 years on improving and maintaining our home. They’re professional, responsive and easy to work with. Highly recommended! **★★★★★ — LISA SPENCER, March 2017** > When it comes to home improvement, The Sullivan Company is simply the best. You won't find a company more professional, courteous and helpful during the process. Their work is just gorgeous! TSC has remodeled my home inside and out and it's a jaw dropping transformation! **★ — Fujian Yang, Feb. 2017** > I hired this company to fix the ice dam problems occurred in the winter 2014. The total amount I paid them is over $12,000 to fix 3 places: one area around a skylight, 2 ice dam problems (one is in a bedroom and the other in kitchen area) that damaged ceiling. Turned out the hiring s a big mistake. > > Jerry came for the estimation. He's a nice and honest guy and this gave me a feeling that I found the right company. The contract is formal too. Both of these gave me the wrong impression of the company. > > Looking back I think the biggest problem for this company is people come and go very quickly. For example there were altogether 5 or 6 guys working on my roof, not including people that worked on the ceiling and interior painting. The first one is Tom and he left for another company after a while, and last week it was Gary. Another problem is once my project started they kept pulling people away from my project. I didn't complain much about this when it happened thinking it's not easy to run a business like this and only if they do a good work I'm ok with it. But turned out all these caused a very very bad quality of their work. A third problem is the boss never come to inspect the work being done. See details below. > > The project started in Sep 2015, and finished in June 2016. Yes, it took about 8 months! The bad quality of their work and they kept pulling people away from my project all contributed to the long lasting of the project. Actually the project is not finished even now because the roof they had worked on still leaks. They just don’t come to fix it anymore. > > The leak in the bedroom happened right after they finished the roof "repair". It's the end of Sep 2015. I remember there was storm coming that weekend and the leak already washed off part of the ceiling in a rain the day before. It's after this leak Mr. Sullivan extended their original 1-year-warranty to 2 years so that I continue to pay them for their work. > > They did send somebody over trying to fix the leak, and eventually tore apart previous work and redo it in April 2016. But unfortunately the redo helped nothing but to make the leak even worse. Then Mr. Sullivan sent a roofer over to help (Mr. Sullivan calls “my roofer” in one of his emails. If the people that did the repair work of my roof are not his ”roofer" then who they are?). > > The roofer did minor change to the area where the Sullivan company had worked on. They added a flashing at the bottom of the valley and it helped preventing water from pouring along the window. > > Now you can see there is direct link between Sullivan company's work and the leak. Before their work there was no leak (I had only ice dam problem, never the leak otherwise I can't wait that long for them to fix it); redo of their previous work made the leak even worse; the roofer's work on their working area helped reduce the leak. > > But guess what weird thing happened after this? Mr. Sullivan wants me to pay the bill for him to hire his roofer to fix the problem caused by his repair work. I realized this months after the roofer's visit by receiving an email from the Sullivan company. From then on I emailed, texted, called Mr. Sullivan asking why I should be responsible for him to hire the roofer. Mr. Sullivan never explained it to me, just kept asking me to pay the bill. > > They not only did a bad work on the roof but interior work as well. On Oct 13, 2015 they tried to put plaster on the ceiling of both the bedroom and the kitchen area. The plaster fell off of the ceiling in both places a little while later, making mess on the floors in both the bedroom and kitchen area (see picture too). > > After Mr. Sullivan realized he can't fix the problem he started telling me I need a new roof and gave me a over $20000 proposal to replace the whole roof. Now he blames my roof being too old. And he's not keeping the 2-year-warranty either because in the contract it mentions they are not responsible for any "unforeseen" issues. Right, their unprofessionalism is really a big "unforeseen" issue. > > Their worker Gary spotted another leak on the family room ceiling that's right under a roof valley they repaired (see the attached picture of a cut valley) on Feb 21, 2017. Now there are altogether 3 places that have leaking problems, and all are under the area that they had worked on. Apparently “a failed roof” couldn’t explain why the leaking happened only in the area that they had worked on and not anywhere else. > > After they stopped come to help I found another roofer. They spotted couple of places that are not properly done by the Sullivan company and they are willing to fix it for me. **Comment from The Sullivan Company, Inc.:** > The online attacks by Mr. Yang are very unfortunate and categorically untrue. All of the work contracted for was completed and done so professionally and with all of the correct materials and methods. Unfortunately he has a very old roof and it simply needs to be replaced. We have gone back and done additional work for him at no cost but each time we explain to him that his whole roof needs to be replaced and that we cannot determine a specific source of his current problems. It's important to note that the roof area was leak free for quite some time. At one point we suggested bringing in an independent roof to evaluate. They came in and did a leak test and could not get the roof to leak. The offered to do some additional sealing as well. They presented a very reasonable bill for that work and Mr. Yang has refused to pay it. They lso advised that a new roof was needed. he asked for a quote on that work and we provided it. he has chosen to ignore the advise, the guidance and common sense. We have been to the house many times at no cost to try to help him but he simply does not want to replace his failed roof and is unfortunately looking for a free roof in our estimation. As a nationally known remodeling expert with 30 years of experience and dozens of industry awards for professionalism and quality work we find this attack very disheartening as well as libelous. **★★★★★ — Wilson Kelsey Design, Dec. 2013** > Our firm worked with The Sullivan Company on a challenging Master Bath/Master Bedroom renovation in Newton, MA. Paul Sullivan was personally and heavily involved in the design process, providing us and the client helpful resources, timely budget and cost review/comments and valuable input on the nitty gritty of construction details as the design was developed and finalized. During construction his lead carpenter was worth his weight in gold! Paul kept on top of the management of the project thru it's completion and final punch list, resulting in a very happy client! We look forward to working with The Sullivan Company on future projects. > > John Kelsey > Wilson Kelsey Design **★★★★★ — Chris Mian, July 2013** > Our company Louis W. Mian, Inc. has worked with The Sullivan Company providing marble & granite for many years. They provide their clients with excellent service and a very high-level of quality on their projects. They have always been great to work with and really make a strong effort to communicate their clients end goals and objectives to us so we can work together and provide a quality project in the end. I would certainly recommend working with The Sullivan Company as a general contractor. **★★★★★ — wpowellaia, July 2013** > As a residential architect, I have a had the pleasure of working with Paul Sullivan and his fine company for more than ten years. Together, we have helped homeowners find the best planning solutions to meet their remodeling needs. TSC has a excellent reputation for fine work - no matter the size of the project and stand behind what they do. > > Paul always brings a positive attitude (and a sense of humor when needed) to a project - no matter how challenging. His sub-contractors are quite loyal and meet the deadlines required, and his ability to adhere an owners budget it amazing. > > For those reasons and more, many owners come back to them for additional projects, and refer Paul to others. > > Bill Powell, AIA > William Powell Architect ## Selected projects - [Garages](https://www.houzz.com/hznb/projects/garages-pj-vj~7237024) - Location: Westwood, MA - Photos: 2 - [Waterville Valley NH](https://www.houzz.com/hznb/projects/waterville-valley-nh-pj-vj~263468) - Location: Not specified - Photos: 3 - [Chestnut Hill Exterior](https://www.houzz.com/hznb/projects/chestnut-hill-exterior-pj-vj~2361155) - Location: Newton, MA - Photos: 2 - [Islands](https://www.houzz.com/hznb/projects/islands-pj-vj~236052) - Location: Not specified - Photos: 2 - [Squantum Island](https://www.houzz.com/hznb/projects/squantum-island-pj-vj~236024) - Location: Not specified - Photos: 6 - [Theater](https://www.houzz.com/hznb/projects/theater-pj-vj~236038) - Location: Not specified - Photos: 5 - [Southborough Kitchen](https://www.houzz.com/hznb/projects/southborough-kitchen-pj-vj~236029) - Location: Not specified - Photos: 7 [See all 7 projects](https://www.houzz.com/professionals/general-contractors/the-sullivan-company-inc-pfvwus-pf~2047312606) ## Community Q&A **Q: pros and cons glass vs plexiglass for outdoor deck railing** *(in Design Dilemma)* Looking to replace wooden railings to maximize views on our decks but not sure which material is the best in terms of keeping it clean, free of scratches (two large dogs) and general upkeep A: Glass is fine for deck rails and you don't need to worry about the weight. Timbertech makes a nice kit that we use. The glass has to be made locally but that is easy. Not sure where you are but if you are in Massachusetts or Florida and need help just let me know. **Q: How long should my dining table be?** *(in Design Dilemma)* My dining room is 16 feet long. What is the longest possible table I could get and have it look "right"--not too crowded? A: I agree with travisinteriors. Even though you could comfortably sit at a 10' table in that space, it would be awkward to walk around with people at the ends. Go with an 8' and you won;t regret it. --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-23.*