--- title: "Cools Custom Remodeling by Jay, Inc. — General Contractors | Houzz" canonical_html_url: https://www.houzz.com/professionals/general-contractors/cools-custom-remodeling-by-jay-inc-pfvwus-pf~311094182 markdown_url: https://www.houzz.com/md/professionals/pf~311094182.md entity_type: LocalBusiness business_name: "Cools Custom Remodeling by Jay, Inc." category: ["General Contractors"] image: https://st.hzcdn.com/fimgs/c6c336a2034ce144_6621-w400-h400-b0-p0--.jpg address: "1900 Camden Ave., San Jose, California 95124, United States" latitude: 37.2563 longitude: -121.9229 phone: "(408) 353-9692" website: http://coolscustom.com rating: 4.7 review_count: 18 best_of_houzz_awards: 2 followers: 99 last_updated: 2026-09-23 --- # Cools Custom Remodeling by Jay, Inc. Original Houzz profile: [Cools Custom Remodeling by Jay, Inc.](https://www.houzz.com/professionals/general-contractors/cools-custom-remodeling-by-jay-inc-pfvwus-pf~311094182) ## Professional summary - **Primary category:** General Contractors - **Location:** San Jose, CA - **Serves:** San Jose, Sunnyvale, Santa Clara, San Mateo, Mountain View, Palo Alto, Cupertino, Campbell, Menlo Park, Los Gatos, Los Altos, Saratoga, Stanford, Atherton, Woodside, Cambrian Park, Monte Sereno, New Almaden, Redwood Estates - **Houzz rating:** 4.7 out of 5 (18 reviews) - **Best of Houzz:** 2 awards (2015–2019), for Service. ## About ### Houzz Badges - Star Houzzer - Recommended on Houzz - 100 Ideabook Saves Cools Custom Remodeling Inc. is a full service home remodeling company with over 42 years of experience. We specialize in kitchen and bath remodeling, natural stone, glass tiles, and solid surface countertops. Professional, quality work at affordable prices is the cornerstone of our business. The customer is always our top priority and for 38 years our team has worked hard to deliver positive experiences that our customers can look back on with complete satisfaction. In this business, you survive or fail based on your reputation and referrals. We're happy and fortunate to have worked with so many great customers over the years who regularly vouch for our superior levels of both craftsmanship and service. ### Services Provided - Home Remodeling - Bathroom Remodeling - Kitchen Remodeling - Home Restoration - Tile Installation - Shower Installation - Backsplash Installation - Custom Cabinets - Custom Kitchen Cabinets - Handicap-Accessible Design - Kitchen Plumbing ### Areas Served - San Jose - Sunnyvale - Santa Clara - San Mateo - Mountain View - Palo Alto - Cupertino - Campbell - Menlo Park - Los Gatos - Los Altos - Saratoga - Stanford - Atherton - Woodside - Cambrian Park - Monte Sereno - New Almaden - Redwood Estates ### Typical Job Cost $10,000 - 2 million ## Business Details | Field | Value | | --- | --- | | Business Name | Cools Custom Remodeling by Jay, Inc. | | Address | 1900 Camden Ave., San Jose, California 95124, United States | | Phone | (408) 353-9692 | | Website | http://coolscustom.com | | License Number | CA Contractor's Lic 677805 | | Followers on Houzz | 99 | **Social profiles:** - Facebook — http://www.facebook.com/coolscustom - X (Twitter) — https://twitter.com/coolscustominc - LinkedIn — http://www.linkedin.com/in/coolscustom - Blog — www.coolscustom.com ## Contact - **Houzz profile:** [Cools Custom Remodeling by Jay, Inc.](https://www.houzz.com/professionals/general-contractors/cools-custom-remodeling-by-jay-inc-pfvwus-pf~311094182) - **Website:** http://coolscustom.com - **Phone:** (408) 353-9692 ## Credentials **Certifications & Awards** - Angie's list Honor Roll and Super Service Award Provider - 75+ Five-Star Reviews! Member of National Association of Remodeling Industry. - **Best of Houzz:** 2 awards (2015–2019), for Service. **Affiliations** - [Better Business Bureau](https://www.houzz.com/professionals/schools-and-organizations/better-business-bureau-pfvwus-pf~1830530549) ## Reviews **Overall rating: 4.7 out of 5 — 18 reviews** ### Reviews **★★★★ — Jimmy McAfee, Nov. 2018** > Jason was very accommodating in completing the work as the contract stated, going beyond in getting all the tasks done. We had a bit of trouble with one of the subs showing up, but Jason kept working with him. The work, when completed was excellent and of the highest quality. This is the sixth or seventh job Cools Custom has done at our residence so we clearly like his work. He will get the job done. **★★★★★ — Donna Blink, Nov. 2018** > We have used Cools Custom Remodeling four times over the years for different remodeling projects at our house (bathrooms, kitchens, hardwood flooring, construction). They are always thorough, conscientious and do a great job. You know it’s a great contractor if we have chosen to use them multiple times and we have also referred them to multiple neighbors. They may not always be the lowest bid, but with lack of hassles and delays, Cools Custom is the best choice. **★★★ — Michael Davis, Nov. 2018** > Overall, I was happy with the finished product and friendly customer service from Cools Custom Remodeling, Inc. Though there were some administrative issues, they were handled and dealt with effectively so we could move forward with the process of setting tile in our kitchen. The tile tech did a really good job of placing the backsplash, and did a professional job and always had a smile on his face. **★★★★★ — Karen Deparini, Nov. 2018** > Cools Custom remodeled the interior of our home. They did a fantastic job. Talked to me regarding the process, as I've never gone through this before. Which helped immensely. > I highly recommend Cools Custom. The guys who worked on my house are great. More > importantly, I have 100% trust with them. If I ever need anything done, big or small, I'm calling Cools. I'm now enjoying my new home and love it. They also did my sister in-laws kitchen and its beautiful. **★★★★★ — Rod Morris, Aug. 2018** > Jay and his team at Cools Custom were very professional, clean, and efficient with the remodeling of my master bath in my vacation home. He works hard to be competitive with pricing and ensuring that I received the most value for what I paid for. His team kept the worksite clean on a daily basis and the entire experience was very pleasant. I would recommend him to anyone needing remodeling work done on their home. **★★★★★ — Val, Dec. 2014** > We hired Cool's Custom at the advice of our designer, who I ended up parting ways with during the major kitchen remodel. They were amazing. They had the entire kitchen ripped down to studs and fully done in 7 weeks! They were not only incredibly professional, their subcontractors ended up recommending several design changes that are things we are so happy with in our new space. For the few changes we had to do we had clearly defined change orders we all agreed to, and the entire job was only about $1500 over our original bid. They cleaned the space every day, and had no problem with three young children watching them doing exciting things like install floor tile! We get so many compliments on our kitchen, and are so happy with everything that was done to make sure we were happy with the job. **Comment from Cools Custom Remodeling by Jay, Inc.:** > Thank you so much for the comments. It was a pleasure working with you both. I will pass this on to Phil for his review as well. Happy new year to your family. Thank you for trusting us with your kitchen remodel. We appreciate your business very much! **★★★★ — venamadala, July 2014** > they came on time to the appointment and gave complete details of all options we proposed and sent quote within 24 hours **★★★★★ — abhinavd, July 2014** > Hall bathroom gut and remodel. His crew does great tile work and is reasonably affordable. We get lots of compliments on our new bathroom. He also gave us advice on tile types and aesthetics. **Comment from Cools Custom Remodeling by Jay, Inc.:** > Thank you for taking a moment of your time unsolicited to review the company. It was a pleasure working with you both and I invite you to contact us with any future home improvements. Glad you are enjoying the bathroom. **★★★★ — Diana Keith, April 2014** > Cools Custom Remodeling did a tile installation for my living room. I purchased Ann Sachs tiles on recommendation of a designer who proved to be shady and not of high quality. The original installation was done well but the tile was all wrong for our application. The designer, and Ann Sachs refused to take responsibility for the problem. However, Cools Custom did a reinstall of new tile from Porceleanosa AT NO CHARGE. It was done professionally, on time and they worked hard to make sure grout lines were small and proper color. I commend them for their outstanding customer service. I would use them again without hesitation. > > Diana Keith **Comment from Cools Custom Remodeling by Jay, Inc.:** > Diane, > Thanks so much for taking your time to post your thoughts. Its proof that customers are absolutely \#1 priority above all else. > Many regards **★★★★★ — dan208, April 2014** > Jay's guys did a great job on my floors. So, we had him later do our granite counter top, new sink and hookups. We get lots of positive comments. **★★★★★ — TF Gonzalez-Lobdell, April 2014** > This company remodeled my bathroom and did an excellent job! I'm very happy and the price was very reasonable! The guys showed up on time and kept the workspace clean... highly recommended! **★★★★★ — Bob Nicholson, April 2014** > I had a complete bathroom remodel (as well as some kitchen repairs) done by Cool's Custom. The result is beautiful, at a very fair price. > > The quality of the work is exceptional. The work crews were courteous and professional - they arrived on time, worked quickly, and did a great job of cleanup as each phase was completed. > > The owner, Jay Cool, was very clear about explaining options and choices, and even advising on color combinations. > > I highly recommend Cool's Custom. ## Selected projects - [Palo Alto Kitchen Design](https://www.houzz.com/hznb/projects/palo-alto-kitchen-design-pj-vj~5523634) - Location: Palo Alto, CA - Photos: 3 - [Summit House](https://www.houzz.com/hznb/projects/summit-house-pj-vj~2266004) - Location: Los Gatos, CA - Photos: 6 - [Foster City Kitchen Remodel with Coffered Ceiling and Crown Molding](https://www.houzz.com/hznb/projects/foster-city-kitchen-remodel-with-coffered-ceiling-and-crown-molding-pj-vj~4506282) - Location: Foster City, CA - Photos: 1 - [Los Gatos Master Bathroom Curbless Shower](https://www.houzz.com/hznb/projects/los-gatos-master-bathroom-curbless-shower-pj-vj~1226247) - Location: Los Gatos, CA - Photos: 4 - [Los Altos Kitchen Remodel with Staggered Stone Splash](https://www.houzz.com/hznb/projects/los-altos-kitchen-remodel-with-staggered-stone-splash-pj-vj~4506287) - Location: Los Altos, CA - Photos: 1 - [Palo Alto Kitchen Redesign with Floating Island](https://www.houzz.com/hznb/projects/palo-alto-kitchen-redesign-with-floating-island-pj-vj~4506308) - Location: Palo Alto, CA - Photos: 1 - [Alamitos Complete Master Bathroom Remodel](https://www.houzz.com/hznb/projects/alamitos-complete-master-bathroom-remodel-pj-vj~4989984) - Location: Los Alamitos, CA - Photos: 4 - [Historical San Jose Kitchen Remodel](https://www.houzz.com/hznb/projects/historical-san-jose-kitchen-remodel-pj-vj~1226141) - Location: San Jose, CA - Photos: 2 - [Custom Tile Backyard Kitchen](https://www.houzz.com/hznb/projects/custom-tile-backyard-kitchen-pj-vj~4989780) - Location: San Jose, CA - Photos: 2 - [Custom Laundry Room - Hidden Washer & Dryer](https://www.houzz.com/hznb/projects/custom-laundry-room-hidden-washer-and-dryer-pj-vj~4663665) - Location: San Jose, CA - Photos: 1 - [Saratoga Before and After Hardscape](https://www.houzz.com/hznb/projects/saratoga-before-and-after-hardscape-pj-vj~1226321) - Location: Saratoga, CA - Photos: 7 - [Los Gatos Completed Kitchen Redesign](https://www.houzz.com/hznb/projects/los-gatos-completed-kitchen-redesign-pj-vj~1226302) - Location: Los Gatos, CA - Photos: 3 - [Lockyer Master Bathroom / Curbless Shower](https://www.houzz.com/hznb/projects/lockyer-master-bathroom-curbless-shower-pj-vj~1226149) - Location: Not specified - Photos: 3 - [Willow Glen Backyard Hardscape](https://www.houzz.com/hznb/projects/willow-glen-backyard-hardscape-pj-vj~1226238) - Location: San Jose, CA - Photos: 1 - [Palo Alto Curbless Shower](https://www.houzz.com/hznb/projects/palo-alto-curbless-shower-pj-vj~5426299) - Location: Palo Alto, CA - Photos: 2 - [San Jose Custom Tile Design and Bathroom Remodel](https://www.houzz.com/hznb/projects/san-jose-custom-tile-design-and-bathroom-remodel-pj-vj~881491) - Location: San Jose, CA - Photos: 3 - [Saratoga Kitchen Remodel](https://www.houzz.com/hznb/projects/saratoga-kitchen-remodel-pj-vj~881481) - Location: Saratoga, CA - Photos: 2 - [Beshoff Mercedes Dealership Showroom Remodel](https://www.houzz.com/hznb/projects/beshoff-mercedes-dealership-showroom-remodel-pj-vj~1226221) - Location: San Jose, CA - Photos: 1 - [2019 Bathroom Remodel in San Jose](https://www.houzz.com/hznb/projects/2019-bathroom-remodel-in-san-jose-pj-vj~5615890) - Location: San Jose, CA - Photos: 2 - [San Jose Almaden Area Bathroom Remodel](https://www.houzz.com/hznb/projects/san-jose-almaden-area-bathroom-remodel-pj-vj~5575997) - Location: San Jose, CA - Photos: 3 [See all 20 projects](https://www.houzz.com/professionals/general-contractors/cools-custom-remodeling-by-jay-inc-pfvwus-pf~311094182) ## Ideabooks - [Kitchen Photos](https://www.houzz.com/ideabooks/113857161/list/kitchen-photos) — 1 idea - [California Kitchen Design with Open Windows](https://www.houzz.com/ideabooks/113564070/list/california-kitchen-design-with-open-windows) — 2 ideas [See all 2 ideabooks](https://www.houzz.com/ideabooks/users/coolscustom) --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-23.*