--- title: "Miele USA — Appliances | Houzz" canonical_html_url: https://www.houzz.com/professionals/appliances/miele-usa-pfvwus-pf~377490780 markdown_url: https://www.houzz.com/md/professionals/pf~377490780.md entity_type: LocalBusiness business_name: "Miele USA" category: ["Appliances"] image: https://st.hzcdn.com/fimgs/2673b00b0f8c5e04_3704-w400-h400-b0-p0--.jpg address: "9 Independence Way, Princeton, New Jersey 08540, United States" latitude: 40.3666 longitude: -74.6408 phone: "(800) 843-7231" website: http://www.mieleusa.com rating: 3.1 review_count: 10 followers: 544 last_updated: 2026-08-27 --- # Miele USA Original Houzz profile: [Miele USA](https://www.houzz.com/professionals/appliances/miele-usa-pfvwus-pf~377490780) ## Professional summary - **Primary category:** Appliances - **Location:** Princeton, NJ - **Serves:** United States - **Houzz rating:** 3.1 out of 5 (10 reviews) ## About ### Houzz Badges - Houzz Influencer - 25,000 Ideabook Saves - Award winning - Published nationally - High-end Founded in Germany in 1899 with a single promise of Immer Besser a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with more than 16,600 employees, 12 production facilities and representation in nearly 100 countries. As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed and steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and espresso/coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. To enhance your experience and learn more about Miele, visit www.mieleusa.com, find us on Facebook at www.facebook.com/mieleus, watch us on www.youtube.com/mieleus and follow us on Twitter @MieleUSA. ### Services Provided - Appliance Sales ### Areas Served - United States ## Business Details | Field | Value | | --- | --- | | Business Name | Miele USA | | Address | 9 Independence Way, Princeton, New Jersey 08540, United States | | Phone | (800) 843-7231 | | Website | http://www.mieleusa.com | | Followers on Houzz | 544 | **Social profiles:** - Facebook — https://www.facebook.com/MieleUS - X (Twitter) — https://twitter.com/MieleUSA - Blog — www.mieleusa.com ## Contact - **Houzz profile:** [Miele USA](https://www.houzz.com/professionals/appliances/miele-usa-pfvwus-pf~377490780) - **Website:** http://www.mieleusa.com - **Phone:** (800) 843-7231 ## Credentials **Affiliations** - [Home Builders Association of Kentucky](https://www.houzz.com/professionals/schools-and-organizations/home-builders-association-of-kentucky-pfvwus-pf~1762526167) ## Reviews **Overall rating: 3.1 out of 5 — 10 reviews** *Aspect averages:* - Work Quality: 10.0 - Communication: 10.0 - Value: 10.0 ### All 10 reviews **★ — Business\_Name\_Placeholder, Feb. 2023** > I do not recommend buying from them. I spent about 10k on their fridge and it just broke right outside their warranty after spending 1k attempting to fix it and they are telling me it’s a seal system issue. The technician told me that even if i spend 3k to fix it it’ll break down in a month or two.!!! **★ — Ahmed Elmohin, Dec. 2022** > If there is zero star, i will do so. I had bought CM 6560 coffee machine. It was broke after 8 month - using it once a day only. It was sent to them for Warranty Repair process. It was received 6 or 7 weeks later. But it was more worse (not even suction water) I called them back. They will send box to pick it up. however it has been 2 weeks trying to call a supervisor as the REP can not help. They promised me a supervisor would call me but never did. Please do not waste your money buying any product. Run away with your Money - very disappointed paid a lot of money for machine that does not work properly **★★★★★ — Consilium B LLC, April 2022** > I have been working with Miele since the beginning of my carrier in 1999 in Germany. Miele is my clients preferred Brand in the United States and enables me to find the matching designs and Materials for all of my projects. > > The appliances offer an unmatched quality and functionality for years of enjoyment. Utilizing top notch technologies such as induction, combi steam cooking and efficient food preservation allow a level of comfort and reliability that turn every meal into a event of enjoyment! **★★ — kimkearns, July 2021** > I like my Miele Dishwasher. It is extremely quiet which I really appreciate. > > What I find extremely frustrating, however, is the difficulty of finding someone to service it. I live in a major metropolitan area -- Philadelphia -- and I have been trying for days to find an appliance repair person who is "authorized" to repair a Miele Dishwasher. > > On top of that, none of the customer service numbers are functional. On three different days I have attempted to get through to a person. When I have reached someone at "the call center". they suggest calling back the following day since they are experiencing audio problems and they cannot hear me. There is a function on the site to request a service call. But there is a technical problem so it is impossible to send it through. > > I am not one to write messages like this, but I feel that I have been put in a terrible bind by Miele and I have no one to communicate with. > > My husband has suggested giving up on Miele and moving on to something that can be repaired. I like my dishwasher, when it works... **★ — shaare, Dec. 2020** > Service level absoultely stinks beyond compare. I will never buy another Miele product. I'm not going to write the entire disgusting story. Suffice it say plan on an excercise in total frustration and under delivery beyond comparison should you need service. Before you buy, try calling customer service as if you had an issue and see how long you wait. Try scheduling a service call online and be prepared to wait 2 weeks and then to have noone show up or answer.... **★ — jason schubert, Nov. 2017** > dishwasher integrated specs are horrible dimensions have no tolerance at all. Specs should be very clear easy to use and would result in less mistakes. when specs are difficult it takes liability away from manufacture **★★★★★ — Beach Kitchens, LLC, June 2017** > As a kitchen and bath showroom we were looking for an appliance line that would integrate nicely with our clean design aesthetic, we found Miele to be a good fit! While attending their training seminars we were impressed at how all the dishes we created tasted as if they were made by a professional chef. The combi steam oven is one of our favorite items to include in our kitchen designs. **Comment from Miele USA:** > Thank you very much for your kind words. We are happy to hear that you consider us a good fit and look forward to many amazing kitchen designs in future! **★★★★★ — Design Studio West, May 2016** > We are in the Kitchen and Bath remodel industry. I couldn't wait for our old dishwasher to wear down so I could get the Miele dishwasher. It's wonderful. It's the simplest of things that make an enormous difference in the kitchen. A quiet dishwasher (with a light in it) . **★★★★★ — rose\_oviya, March 2016** > After researching for a long time, I settled with Miele appliances because of their low incident history across the world and for its excellent customer service. We are delighted with our Miele Futura dishwasher and our Miele compact, yet powerful vacuum cleaner. These both deserve a definite 5 stars rating. We are extremely delighted with our purchase ! In addition our sales associate Ms.Carol Robinson was quite knowledgeable about their products, was very patient to answer all our questions and quick enough to reply to every single query on email. I strongly recommend Ms.Carol for all your Miele appliances ! **★★★★★ — ShoreHaven Kitchen Design, March 2014** > Always ahead of the technology curve; Miele Appliances don't disappoint in both form and function. We love how these appliances seamlessly integrate into the kitchen space. Their built-in coffee and espresso machines have been a favorite with our clients. It's always a pleasure to hear from customers who are still enjoying that perfect cup of coffee. ## Selected projects - [MasterCool](https://www.houzz.com/hznb/projects/mastercool-pj-vj~5830012) - Location: Not specified - Photos: 38 - [Wine Storage Systems](https://www.houzz.com/hznb/projects/wine-storage-systems-pj-vj~913547) - Location: Not specified - Photos: 11 - Description: A wine conditioning unit from Miele means that wine can be conditioned to allow the development of its full taste. Wine bottles of different shapes and sizes can be stored securely and elegantly. Enjoy your finest wines long before opening the bottle with features you can only expect from Miele. - [Miele Countertop Coffee Systems](https://www.houzz.com/hznb/projects/miele-countertop-coffee-systems-pj-vj~913409) - Location: Not specified - Photos: 18 - Description: Experience the best that excellent coffee has to offer with the new CM6 countertop coffee system made exclusively by Miele. Revealing a striking new design and an assortment of innovative features including DirectSensor control panel, OneTouch for Two function, 4 user profiles, and integrated cup warmer. - [Laundry](https://www.houzz.com/hznb/projects/laundry-pj-vj~3082201) - Location: Not specified - Photos: 10 - [Miele 2022-2023](https://www.houzz.com/hznb/projects/miele-2022-2023-pj-vj~6981200) - Location: Not specified - Photos: 87 - [Miele](https://www.houzz.com/hznb/projects/miele-pj-vj~6917407) - Location: Not specified - Photos: 41 - [Chef Alex Guarnaschelli's Hamptons Kitchen](https://www.houzz.com/hznb/projects/chef-alex-guarnaschelli-s-hamptons-kitchen-pj-vj~6650490) - Location: Bridgehampton, NY - Photos: 5 - [The Beekman 1802 Founders' Farmhouse Makeover](https://www.houzz.com/hznb/projects/the-beekman-1802-founders-farmhouse-makeover-pj-vj~6546026) - Location: Not specified - Photos: 19 - [Chef Amanda Haas' Kitchen Makeover](https://www.houzz.com/hznb/projects/chef-amanda-haas-kitchen-makeover-pj-vj~6358490) - Location: Not specified - Photos: 8 - Description: Design by Kellie Beaubelle - [Anthony Carrino's Firehouse](https://www.houzz.com/hznb/projects/anthony-carrino-s-firehouse-pj-vj~6129540) - Location: Not specified - Photos: 11 [See all 10 projects](https://www.houzz.com/professionals/appliances/miele-usa-pfvwus-pf~377490780) ## Community Q&A **Q: What are the dimensions?** *(in Photo Questions)* A: Hello! Thank you very much for reaching out to us regarding the dimensions of our Miele MasterCool refrigerators. Please find a complete and detailed overview of all our MasterCool products here: Miele MasterCool **Q: What are the dimensions of range and hood?** *(in Photo Questions)* A: You're very welcome. **Q: how much?** *(in Photo Questions)* A: Hi Janice, Thank you for reaching to us regarding our 48" ranges. You can find a nice overview, our buying guide, as well as prices on our website using the following link: Miele Ranges. Best regards, Miele USA **Q: Kitchen remodel** *(in Photo Questions)* Where can I find that backsplash A: Hello Oliver, Thank you very much for your inquiry regarding the backslash. This image was taken in Germany. Unfortunately, the company selling this backsplash does not (yet?) export their products. If we receive any update on that, we will certainly reach out to you directly or post their information here for everyone. Have a great weekend! Miele USA **Q: Stacking different Miele models?** *(in Design Dilemma)* We are in the process of selecting our appliances for a kitchen remodel, and as things happen, our 'mid-level' budget has quickly blown up! For example, we went from a $4-5k budget for the fridge to deciding to 'invest' in a SZ 42". lol Our dilemma is this: we went from a rangetop and double oven to deciding on a range -- the Bluestar 36" RNB -- mostly because we liked the idea of having one gas and one electric oven, as well as a full size (e.g. Full cookie sheet sized) oven and then perhaps a smaller oven that we would use more often, for faster warmup especially when we have just one maybe two dishes. Painfully long and drawn out research process short, we have ended up looking at the Miele 24" speed oven AND Miele 24 steam oven. We are thinking about getting the M touch line steam oven for a handful of reasons (master chef options particularly bc of the newness of cooking w steam and combi options; plumbed water line and drain) but for the speed oven, we really only need this mostly for the microwave (popcorn) and maybe when we need to make tots/fries for the kids (though arguably that can be done w the steam oven), so we are thinking about just getting the direct select model. Question is: would stacking the direct select Miele and the m touch be a faux pas? The customer support person at Miele didn't think so, the mgr at the experience center at Miele Chicago thought possibly not though suggested maybe upgrading the speed oven to the mid line for the clean screen look, and then our Abt rep was the most hesitant given the two looks. I have leaned so heavily on this forum for advice and suggestions (other posts -- this is my first!) and thought I'd see what the empassioned folks here might think... Thanks in advance for your thoughts, opinions and perspectives! :) Incidentally, the Miele customer rep sent me a photo of a stacked direct select and m touch, though they're both steam ovens w diff handles and I would want to stack the direct select on top... (higher microwave) A: Adding some food for thought here, martinjho: it just so happens that we are currently running a promotion. Have a look at our website or check with your trusted local dealer for details. Might make your decision a wee bit easier. **Q: Love the flooring, what is it?** *(in Photo Questions)* A: Sorry, everyone, the photo shoot was done in Germany. Unfortunately, the manufacturer of the flooring does not export or do business in the US. We will keep you updated if they should change this. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-27.*