--- title: "Rustica Hardware — Door Sales & Installation | Houzz" canonical_html_url: https://www.houzz.com/professionals/door-sales-and-installation/rustica-hardware-pfvwus-pf~471609397 markdown_url: https://www.houzz.com/md/professionals/pf~471609397.md entity_type: LocalBusiness business_name: "Rustica Hardware" category: ["Door Sales & Installation"] image: https://st.hzcdn.com/fimgs/daa34139070d149c_9697-w400-h400-b1-p10--.jpg address: "1520 Main Street, Springville, Utah 84606, United States" latitude: 40.2347 longitude: -111.6447 phone: "(801) 310-3705" website: http://rusticahardware.com/ rating: 3.7 review_count: 106 best_of_houzz_awards: 3 followers: 93 last_updated: 2026-08-27 --- # Rustica Hardware Original Houzz profile: [Rustica Hardware](https://www.houzz.com/professionals/door-sales-and-installation/rustica-hardware-pfvwus-pf~471609397) ## Professional summary - **Primary category:** Door Sales & Installation - **Location:** Springville, UT - **Serves:** Provo, Orem, Spanish Fork, Pleasant Grove, Springville, American Fork, Vineyard, Lindon, Mapleton, Lake Shore, Benjamin, Palmyra, Elberta, Wallsburg, California, Florida, New York, North Carolina, Texas - **Houzz rating:** 3.7 out of 5 (106 reviews) - **Best of Houzz:** 3 awards (2013–2016), for Design, Service. ## About ### Houzz Badges - Star Houzzer - Houzz Influencer - 50,000 Ideabook Saves Rustica began when a husband and wife became curious about doors. Many doors are the same size, same color and same shape. They all pretty much swing in and out on their hinges. Paul, co-founder and product designer, suggested that doors could be more than that. Doors could be canvases of art, modes of expression and literal doorways to uniqueness. His ability to create functional, yet irresistible doors and hardware was born out of necessity to care for his young family. Rustica Hardware is 100% American Made. It’s important to our economy that products are domestically produced. For every manufacturing job, at least 3 additional jobs are created. This all happens at the base of the beautiful Wasatch Mountains in Springville, Utah. ### Services Provided - Door Sales - Custom Exterior Doors - Custom Interior Doors - Sliding Door Installation - Exterior Door Installation - Interior Door Installation - Custom Folding Doors - Bifold Doors - Door Repair - Custom Retractable Screens - Sliding Door Repair - Trim Work - Weather Stripping - Pet Door Installation - Door Painting - Custom Doors - Custom Office Furniture ### Areas Served - Provo - Orem - Spanish Fork - Pleasant Grove - Springville - American Fork - Vineyard - Lindon - Mapleton - Lake Shore - Benjamin - Palmyra - Elberta - Wallsburg - California - Florida - New York - North Carolina - Texas ### Typical Job Cost $200 - 2,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Rustica Hardware | | Address | 1520 Main Street, Springville, Utah 84606, United States | | Phone | (801) 310-3705 | | Website | http://rusticahardware.com/ | | Followers on Houzz | 93 | **Social profiles:** - Facebook — https://www.facebook.com/rusticahardware - X (Twitter) — https://twitter.com/rusticahardware - Blog — https://rustica.com/ ## Contact - **Houzz profile:** [Rustica Hardware](https://www.houzz.com/professionals/door-sales-and-installation/rustica-hardware-pfvwus-pf~471609397) - **Website:** http://rusticahardware.com/ - **Phone:** (801) 310-3705 ## Credentials - **Best of Houzz:** 3 awards (2013–2016), for Design, Service. ## Reviews **Overall rating: 3.7 out of 5 — 106 reviews** *Aspect averages:* - Work Quality: 30.0 - Communication: 30.0 - Value: 30.0 ### Reviews **★★★★★ — Neil Parsons, Sept. 2025** > As a project designer, I have often directed my clients to Rustica for high-quality and stylish door options. Now for our own home, we needed a custom sized solution for our side door just off the kitchen. Just like my clients, we insist on quality, style, and value. The ordering process, especially when dealing with custom sizing, is efficient and detailed. The customer service at Rustica is exceptional! We are quite pleased with our new door. Also, our two dogs and cat are glad that they now have a glass door to look out of... Lol. Everyone that has seen the new door is impressed by the look, the substantial construction, and the ease of operation. **★★★★ — Ellen Perlson, Oct. 2024** > Well they made some mistakes with my order, wrong hardware sent, missing parts, but the door itself is gorgeous. The glaze is perfect, it rolls on the track like butter. It really makes my new bathroom remodel beautiful. **★ — Chris, Jan. 2024** > We purchased an entry door from Rustica for our new house in Colorado. It was the modern cottage model to be specific & cost over $4K. We were not able to get our Certificate of Occupancy (C/O) because the door did not meet standard building codes in regard to thermal breaks. It does not have one. In a nutshell a door must have a thermal break so that the cold stays outside & the warm stays inside in the winter. If there is not a break, condensation or frost can occur, & it is occurring. This subsequently can encourage degradation of the door materials. > Our contractor had to construct a temporary door in order to get our C/O, then switched back to the Rustica door. He communicated with Rustica about these issues & was told they had no idea what he was talking about. He was also told that we should be aware of what the codes are in our area. He dug a bit deeper & found out that the same “universal” building codes apply in Springville, Utah where the doors are manufactured & they apply in most other municipalities in the US & other parts of the world. > This has been a very frustrating experience. It is a beautiful door, but I would expect that if I am ordering a residential exterior door for $4500 from a “legit” company, it should pass universal building codes. > Bottom line, Rustica makes aesthetically beautiful doors & I would hope our issue is not the case with all their doors. Be VERY careful if ordering from Rustica & ask the questions you really didn’t think you’d need to ask. **★ — Kate Gibbs, Sept. 2023** > Awful customer service for a $3400 customer front door. Website was unclear and conflicting about what kind of door I was ordering. It arrived without a frame (yet I ordered a "metal framed and hinged door". I am now stuck trying to build a custom jamb for this door and the only thing they offered to do for me was make me pay another $400 plus shipping for piece part jamb materials that I can buy locally for half the cost. So much for their satisfaction guarantee. They guaranteed me nothing but pay them more money to get what I need to install this door which I now basically have to throw out. **★ — Jessica Young, April 2021** > I have tried to give this company the benefit of the doubt, as they SAID they would refund me after twice sending the wrong doors, overcharging me, losing the hardware, etc. But after weeks of them ignoring me completely after emails and phone calls asking where the heck my refund is, I decided enough is enough, and I would at least hopefully save others the headache that I have gone through. Think twice before you order from this company. **★ — Randy, Oct. 2018** > Very poor customer service. They do not actively listen, and could care less about getting the details right. Expect to be on your own if technical issues arise... they will just keep repeating nonsense that is not logical, while LITERALLY telling you how great and knowledgeable they are (to the point it's hard to get past their self-aggrandizing and shift focus to the real reason why we are both on the phone). Entitled describes their approach perfectly. They truly do not understand their product, and have zero respect for the customer. **Comment from Rustica Hardware:** > Hey Randy, > I am really sorry to hear about your poor experience speaking with our representatives. I am here to help if there is anything that I can do. We will address the kind of inappropriate manner that this was handled. We want to make sure that you feel that we care about your problems and can help you find an answer to fixing them. Could you provide reference to your order, and I will take a look into this and see what ways we can offer assistance to get you a solution? > Thank you for your time and honest response-- we take this very seriously. > > Josh **★ — Kendall Pendergrass, June 2018** > Long lead time nearly turned into a project sinking fiasco. They produced our whole order except the door handles but refused to ship until the whole order was filled. Customer service told us on a Wednesday that the order would ship by Friday. We called back Friday and were told the order had shipped. We never got a shipping notice, and had actually never even received an order confirmation or any other correspondence from the company. The following Wednesday (a week later) we called to check on the order status as we were expecting the package the next day and were told nothing had been shipped and the handles were not even manufactured yet. Rustica bold face lied to us and made excuses the whole way. It wasn't until our GC and the architect got on the phone with them and threatened to never spec Rustica on any projects ever again that they suddenly magically had our order produced and in the mail the same day. After 10 hours of installation time the door actually looks pretty good, but unless waiting for months and dealing with awful customer service is worth it to you, then stay away. **★ — Sanctuary Kitchen and Bath Design, Nov. 2017** > We received a custom quote from Rustica for one of our customers at the end of October for two sets of custom doors and track hardware. Worked through details. Ready to sign off mid November, and upon calling to place the order are now told that the lead time has extended from the stated 7-9 weeks to 18-20 weeks. Rustica made no effort to contact us regarding this internal change in policy. I only found out about the change when I called in to place the order today. > > This wreaks of a company who's slick website and marketing has outrun production capability. Be warned - unless you are ordering their off the shelf product, or are wiling to wait 5 months for your hardware, look elsewhere. > > As a trade professional, we rely on sub contractors and vendors to honor their quotes and not over-extend themselves. We were excited about the hardware and the doors they quoted for us. Unfortunately, Rustica will be crossed off of our list of vendors for this type of product moving forward. Buyer beware. **★★★★★ — User, Feb. 2017** > Hardware is of a good quality for sliding barn doors and even better customer service. Good company that stands behind their products. **★ — Christy McAnlis, Jan. 2017** > I bought a door manufactured by Rustica Hardware and sold by Houzz. Unfortunately, the finishing of the door is very poor. There are nicks and dings in it everywhere. Even if the areas where the paint and finish are chipped off were transit issues, the wood itself has marks and grooves that are unsightly and painted over, so that was definitely manufacturing. The door comes in a TON of pieces, so if you are planning on hiring someone to assemble it, or assembling it yourself, make sure you factor in that extra cost and effort/ time. The quality is not good. The seams do not line up well. There are gaps that are pretty obvious. On one of the pieces there was an 8 inch long crack in the wood itself. Also, the "x" on the bottom front is attached with 12 screws on both sides and they are obvious and unsightly so you'll have to get plastic covers or wood putty and paint or something so they aren't visible. The door description makes no mention of this extra step, yet the pictures you look at online show no screws at all, so that is really not clear advertising. Adding in all the extra effort to remediate the door quality issues and screws and cover/ paint everything, I can't say the door was as good a deal as we thought it would be. It is a nice heavy wood, so that is good. The hardware is fine. **Comment from Rustica Hardware:** > Hello Christy, > > We apologize and have been working with the Houzz team to send you replacement slates for the ones you received damaged. This is not the quality that Rustica Hardware strives for and we stand behind our product. Which ever pieces are broken, cracked, and chipped we are happy to replace. If you have any issues with gaps when assembling the door please follow the instructions and use a rubber mallet to tighten all the pieces together. If you have any questions along the way please reach out to our customer service team. **★ — Stringer Construction & Design, Oct. 2016** > I am a contractor/designer and order a bi-parting bypass system for my client's home. I spoke to a customer service rep twice to completely go over this project in detail and they even specify that they will help ensure you get all of the parts and line things out correctly. The "trade" rep even placed my order for me I did not use their website. The customer service rep failed to tell me that I would need overlap space for each door and that the opening and the stack back area wouldn't be completely covered. I have 4 knotty alder custom doors I know have to eat and remake because of the false information she gave me. The hardware was also extremely tedious to put up and came with little to no instruction. When I called several times looking for a solution they couldn't help me with one and then told me they searched their customer service calls and just couldn't find the playback on my call from that day. How convenient for them. DO not use this company! **★★★★★ — Onyx Construction, April 2016** > Ordered Two Barn Doors. The barn doors worked out incredibly well. Great quality and easy to install. We will use Rustica Hardware again and again. **Comment from Rustica Hardware:** > Onyx Development Group, thank you so much for sharing these gorgeous pictures! We are thrilled to hear you are happy with your doors! Would it be okay if we share these with our friends on social media? ## Selected projects - [Barn Doors](https://www.houzz.com/hznb/projects/barn-doors-pj-vj~27226) - Location: Not specified - Photos: 23 - Description: Unique, hand-crafted barn doors! Each barn door is made in the USA and customized to fit your home! - [Classic Barn Doors](https://www.houzz.com/hznb/projects/classic-barn-doors-pj-vj~1735586) - Location: Not specified - Photos: 19 - Description: Our Classic Barn Doors are some of our favorites! With a classic barn door design and beautiful stain or paint finish, these classic barn doors can be an accent piece or a focal point in any space! - [Reclaimed Wood Barn Doors](https://www.houzz.com/hznb/projects/reclaimed-wood-barn-doors-pj-vj~1735800) - Location: Not specified - Photos: 4 - Description: The Rustica Reclaimed Wood Barn Doors are made from multi-faceted strips of recycled wood. Each door is one-of-a-kind and made in house. These unique barn doors can add a lot of texture and dimension to your home! - [Modern Barn Doors](https://www.houzz.com/hznb/projects/modern-barn-doors-pj-vj~1735566) - Location: Not specified - Photos: 10 - Description: Our Modern Barn doors come in different styles and finishes perfect for any modern home! We love seeing how our customers use one of our fun patterned doors to spice up a room! - [Custom Barn Door Hardware and Doors](https://www.houzz.com/hznb/projects/custom-barn-door-hardware-and-doors-pj-vj~68181) - Location: Not specified - Photos: 11 - Description: Driven by innovation. Our custom work pushes the limits of design, hones our craft, and fills our desire to create. Hard woods, thick gauge metals, and repurposed materials come together harmoniously under the care of our design team. Each handmade project is met with precision and attention to detail. Submit your custom project today. - [Cutting Boards](https://www.houzz.com/hznb/projects/cutting-boards-pj-vj~131247) - Location: Not specified - Photos: 22 - Description: Rustica Hardware is no longer selling cutting boards, but they are now available exclusively through our sister company, Chop Bloc Cutting Boards. Chop Bloc Cutting Boards is proud to introduce our state-of-the-art manufacturing facility in Provo, Utah. We are the premier USA manufacturer of fine kitchen countertops in the intermountain west. Our precision milling equipment and professional craftsmen ensure that your specialty countertop or cutting board is made with the finest quality on the ma… - [Barn Door Pulls & Handles](https://www.houzz.com/hznb/projects/barn-door-pulls-and-handles-pj-vj~27220) - Location: Not specified - Photos: 23 - Description: Our Barn Door Pulls & Handles are designed and crafted entirely in the USA and are available in many different sizes and finishes! - [French influenced Home in Audubon Square](https://www.houzz.com/hznb/projects/french-influenced-home-in-audubon-square-pj-vj~369364) - Location: Baton Rouge, LA - Photos: 7 - Description: We are thrilled to have contributed to this beautiful project! What a stunning home! - [Watauga Lake House](https://www.houzz.com/hznb/projects/watauga-lake-house-pj-vj~656132) - Location: Not specified - Photos: 11 - Description: We are so thrilled to have contributed to this beautiful lake house project! Our Z Barn Door was a perfect match for such a rustic and outdoorsy space! - [Barn Door Hardware](https://www.houzz.com/hznb/projects/barn-door-hardware-pj-vj~49943) - Location: Not specified - Photos: 115 - Description: Our Barn Door Hardware is designed and craft entirely in the USA and is available in many different styles and finishes! - [Rustic Home Decor](https://www.houzz.com/hznb/projects/rustic-home-decor-pj-vj~374143) - Location: Not specified - Photos: 10 - Description: A rustic styled home with outdoor inspired decor! - [Butcher Blocks](https://www.houzz.com/hznb/projects/butcher-blocks-pj-vj~137230) - Location: Not specified - Photos: 10 - [Catalogs](https://www.houzz.com/hznb/projects/catalogs-pj-vj~1784924) - Location: Not specified - Photos: 369 - [Dutch Doors](https://www.houzz.com/hznb/projects/dutch-doors-pj-vj~6319579) - Location: Not specified - Photos: 3 - Description: Each Dutch Door is hand-touched by our craftsmen here in UTAH. Our anti-warping, solid engineered lumber is the best in the industry. Domestic manufacturing ensures a high quality finish and allows a vast amount of customization to provide a perfect fit, every time. - [Sundance Mantel](https://www.houzz.com/hznb/projects/sundance-mantel-pj-vj~6315844) - Location: Not specified - Photos: 9 - Description: The Sundance Mantel Shelf captures the raw and rustic nature of a beam that has a story. This product is composed of Alder planks with a weathered texture and a glaze finish. This product is commonly used as a floating shelf where practical. Kit includes everything you need to attach to studs for a seamless and easy installation. - [Sliding Vanity Mirrors](https://www.houzz.com/hznb/projects/sliding-vanity-mirrors-pj-vj~6237469) - Location: Not specified - Photos: 3 - Description: If you love the look of a barn door, you'll be sure to love our line of sliding vanity mirrors. These sliding mirrors are stylish and convenient. Perfect for a powder room or master bath. These mirrors slide on a track making it easy to hide your toiletries or use as decoration. - [Wall Mounted Desks](https://www.houzz.com/hznb/projects/wall-mounted-desks-pj-vj~6137543) - Location: Not specified - Photos: 5 - Description: Change any space into a home office or study! These wall mounted desks can be installed virtually anywhere in your home. - [Mirror Barn Doors](https://www.houzz.com/hznb/projects/mirror-barn-doors-pj-vj~5900708) - Location: Not specified - Photos: 14 - Description: Mirror Barn Doors add texture and charm to any room. Mirrors reflect both natural and artificial light, making a room appear larger and brighter. Adding a barn door with a mirror is an easy and quick way to change your space. Here at Rustica we also have hinged mirror doors, mirrored french doors and pocket doors with mirrors. - [Cherokee Fireplace Mantel](https://www.houzz.com/hznb/projects/cherokee-fireplace-mantel-pj-vj~6096041) - Location: Not specified - Photos: 6 - Description: The Cherokee Mantel Shelf captures the raw and rustic nature of a beam that has a story. This product is composed of Alder planks with a smooth mahogany finish. This product is commonly used as a floating shelf where practical. Kit includes everything you need to attach to studs for a seamless and easy installation - [Wine Room Doors](https://www.houzz.com/hznb/projects/wine-room-doors-pj-vj~6036650) - Location: Not specified - Photos: 6 - Description: Rustica offers so many different styles of wine room door. These different styles allow you to match your home perfectly. Each wine room door is handcrafted and weather-stripped. [See all 20 projects](https://www.houzz.com/professionals/door-sales-and-installation/rustica-hardware-pfvwus-pf~471609397) ## Ideabooks - [Bedroom Ideas](https://www.houzz.com/ideabooks/67978919/list/bedroom-ideas) — 53 ideas - [Bathroom Ideas](https://www.houzz.com/ideabooks/67978935/list/bathroom-ideas) — 13 ideas - [Home Office Ideas](https://www.houzz.com/ideabooks/140128469/list/home-office-ideas) — 25 ideas - [Creative Barn Door Ideas](https://www.houzz.com/ideabooks/67978991/list/creative-barn-door-ideas) — 35 ideas - [Kitchen Ideas](https://www.houzz.com/ideabooks/67978916/list/kitchen-ideas) — 19 ideas - [Barn Doors](https://www.houzz.com/ideabooks/67978954/list/barn-doors) — 13 ideas - [Mantels](https://www.houzz.com/ideabooks/128455316/list/mantels) — 23 ideas - [French Barn Doors](https://www.houzz.com/ideabooks/138044776/list/french-barn-doors) — 10 ideas - [Dairy Dutch Door](https://www.houzz.com/ideabooks/135349256/list/dairy-dutch-door) — 11 ideas - [Custom Projects](https://www.houzz.com/ideabooks/129740842/list/custom-projects) — 12 ideas - [Home Office](https://www.houzz.com/ideabooks/134267833/list/home-office) — 11 ideas - [Custom Butcher Block](https://www.houzz.com/ideabooks/131070789/list/custom-butcher-block) — 13 ideas - [Low Clearance Hardware](https://www.houzz.com/ideabooks/127249023/list/low-clearance-hardware) — 3 ideas - [Barn Door Hardware](https://www.houzz.com/ideabooks/67978950/list/barn-door-hardware) — 14 ideas - [Barn Door Pulls](https://www.houzz.com/ideabooks/67978943/list/barn-door-pulls) — 24 ideas [See all 15 ideabooks](https://www.houzz.com/ideabooks/users/rusticahardware1) ## Community Q&A **Q: How wide is the door? What is a good size for a barn door?** *(in Photo Questions)* What is the width of this door? A: This door is 3'x7'. That is a good standard size for a barn door. **Q: what is stain on door** *(in Photo Questions)* What is stain on barn door A: That is our Glaze finish. **Q: Are the butcher block counter tops durable?** *(in Photo Questions)* I really want a custom butcher block island but it's the most used counter in our house. Is it durable? A: Yes! They are very durable as long as you take care of them. As long as you don't cut on them and clean them properly, they should last a long time! **Q: Entry way between rooms.....remove trim? add barn door? leave it?** *(in Design Dilemma)* so we are doing some remodeling. we have an opening that's 60x80. we removed bi-fold doors years ago. now we are thinking maybe barn doors, is that too trendy? What should we consider here, any help and photos would be great!! leaving existing trim? new trim? remove and just drywall (leaning that way now)? something I'm not thinking of? A: I might be a little biased, but barn doors are the way to go! Speaking from experience, barn doors are no too difficult to add. They can be really convenient for a space like this. The sliding function makes it really easy to open the room up or close it off. Also, since they slide against your wall, you don't have to worry as much about the clearance you need with hinged doors. **Q: need a patio door makeover need idea for my patio door , it can be cur** *(in Design Dilemma)* A: What if you did a pair of french doors? **Q: Soaking Tub v. Shallow Tub?** *(in Polls)* I am replacing an alcove bathtub in my teenagers bathroom. It is the only bathtub in our home. The dimensions will be 30x60. The current tub is a bit less than 9 inches of water depth. My kids mostly use the shower, but I would like to replace it with a deeper tub (at least 12 inches of water depth) so taking a bath is an option - but I realize that will mean a higher "step" to get in the shower. (We are a pretty tall family - so taking a bath in the current bathtub doesn't work well). Any advice on tub option? Anyone regret getting a "soaking" tub that is used for a shower as well? Thank you! A: I take baths a lot, so I feel like a soaking tub is the way to go! I have a soaking tub in my home and the step in has never bothered me. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-27.*