--- title: "Pack Custom Pools — Swimming Pool Builders | Houzz" canonical_html_url: https://www.houzz.com/professionals/swimming-pool-builders/pack-custom-pools-pfvwus-pf~629193837 markdown_url: https://www.houzz.com/md/professionals/pf~629193837.md entity_type: LocalBusiness business_name: "Pack Custom Pools" category: ["Swimming Pool Builders"] image: https://st.hzcdn.com/fimgs/66f387c30fcd07be_7659-w400-h400-b0-p0--.jpg address: "5411 Williams Drive, Suite 102, Georgetown, Texas 78628, United States" latitude: 30.6411 longitude: -97.7511 phone: "(737) 349-2581" website: https://www.packpools.com/ rating: 4.9 review_count: 48 best_of_houzz_awards: 7 followers: 310 last_updated: 2026-09-20 --- # Pack Custom Pools Original Houzz profile: [Pack Custom Pools](https://www.houzz.com/professionals/swimming-pool-builders/pack-custom-pools-pfvwus-pf~629193837) ## Professional summary - **Primary category:** Swimming Pool Builders - **Location:** Georgetown, TX - **Serves:** Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Harker Heights, Hutto, Brushy Creek, Taylor, Liberty Hill, Salado, Jonestown, Jarrell, Serenada, Granger, Volente, Weir, Jonah, Walburg - **Houzz rating:** 4.9 out of 5 (48 reviews) - **Best of Houzz:** 7 awards (2014–2022), for Service. ## About ### Houzz Badges - Houzz Influencer - Recommended on Houzz - 1,000 Ideabook Saves In 1996 John Pack opened John Pack Custom Pools and began building custom swimming pools for the Georgetown, North Round Rock, and Central Texas market. Now, hundreds of pools later, the Pack Pools brand is trusted locally and respected nationwide. Give our team of trusted pool builders the chance to bring your dream pool to life. Our luxury pool designs, quality craftsmanship, and customer commitment have earned us accolades from major industry organizations like the Association of Pool and Spa Professionals (APSP) and the GAVA (Global Aquatekture Visionary Awards). Perhaps our greatest recognition has come in the form of hundreds of personal referrals given by past clients to their family and friends. Pack Custom Pools has experienced many exciting changes since our start in 1996. Our portfolio of luxury pools has expanded, our staff of Georgetown pool veterans has grown, and we continue to evolve alongside the industry. Our personal approach and commitment to an enjoyable client experience remain unchanged. Our clients continue to benefit from the one-on-one attention of our new owner, Isaac Berumen, throughout every step of the design and construction process, and we continue to offer a level of service unparalleled in the Georgetown custom swimming pool market. For the perfect blend of style, craftsmanship, and service, look no further than Pack Custom Pools, Georgetown’s smart choice. We approach every new client with the aim of developing a long-term relationship of mutual trust and amity. We understand the personal strain that comes with building a custom swimming pool, and we go out of our way to carry the stress by handling all of the paperwork and closely managing each step of the process. Our clients know they can rely on us to deliver superior quality and service every time. Many have honored us by returning for all of their luxury pool and outdoor living needs. We maintain a staff of the finest craftsmen in the industry locally. Completing all work in-house with our own trusted experts ensures superior quality while also allowing us more design flexibility and complete control of the construction process. ### Services Provided - Swimming Pool Construction - Swimming Pool Design - Pool Deck Design & Construction - Pool Lighting Installation - Pool Remodeling - Custom Hot Tubs - Natural Swimming Pools - Pool Plastering - Pool Tiling - Pool & Spa Equipment Sales - Out Door Fireplaces - Out Door Living - Pool Construction ### Areas Served - Round Rock - Cedar Park - Georgetown - Pflugerville - Leander - Harker Heights - Hutto - Brushy Creek - Taylor - Liberty Hill - Salado - Jonestown - Jarrell - Serenada - Granger - Volente - Weir - Jonah - Walburg ### Typical Job Cost $100,000 - 700,000 $100,000 - 700,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Pack Custom Pools | | Address | 5411 Williams Drive, Suite 102, Georgetown, Texas 78628, United States | | Phone | (737) 349-2581 | | Website | https://www.packpools.com/ | | Followers on Houzz | 310 | **Social profiles:** - Facebook — https://www.facebook.com/PackCustomPools - Blog — https://www.packpools.com/ ## Contact - **Houzz profile:** [Pack Custom Pools](https://www.houzz.com/professionals/swimming-pool-builders/pack-custom-pools-pfvwus-pf~629193837) - **Website:** https://www.packpools.com/ - **Phone:** (737) 349-2581 ## Credentials **Certifications & Awards** - APSP Award of Excellence, GAVA - **Best of Houzz:** 7 awards (2014–2022), for Service. ## Reviews **Overall rating: 4.9 out of 5 — 48 reviews** *Aspect averages:* - Work Quality: 50.0 - Communication: 50.0 - Value: 50.0 ### Reviews **★★★★★ — rwinkstern, July 2021** > We interviewed other pool builders - we made the right decision with Pack Pools. > > John Pack Custom Pools went above and beyond our expectations. John and his team were amazing to work with, very responsive, on task, on budget and on time! > > We had a very specific pool design in mind, John tweaked our plan and made our pool even better than we imagined. The quality of construction is evident. **Comment from Pack Custom Pools:** > Hi Rusty, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Bill Strickland, June 2021** > When we decided to build a custom pool, we talked to several different contractors. We elected to go with Pack Pools because the staff went above and beyond helping us achieve a design that matched our vision. John took a personal interest by introducing me to many of his clients to allow me to inquire about their experience and by making sure that all the details were addressed before our construction began. Once construction started I was truly impressed by the craftsmanship and attention to detail that went into every phase of building our pool. The employees were polite, considerate, knowledgeable and took great pride in their work. John was available, approachable, accommodating and informative when we had questions or requests as the construction progressed. Coming from a 45-year career in construction I have witnessed quality as well as less than quality contractors. Working with John and his crews has been a pleasure as they will settle for nothing less than the best to deliver a superior product to their clients. I would recommend, without hesitation, Pack Pools if you are looking for a company to build a custom pool of which you will be proud at quality levels that will insure you enjoy many years of worry-free operation. **Comment from Pack Custom Pools:** > Hi Bill, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Avery Buffington, April 2021** > We spoke with 3 pool builders when starting the process. I won't mention the names of the other 2 but we were quite unimpressed by their designs and the lack of interest in working with us to tweak or customize the designs. This was definitely not the case with Pack Pools. All of the companies had an initial contact where someone came out, spoke to us about what we wanted and how we wanted the layout and look. The difference was that John’s designer actually listened and nailed 90% of our asks where the other companies seemed like they just pulled a stock design out of a book. The last 10% of our perfect pool came from the man himself, John Pack. John has an amazing eye for design and can recognize possible future pitfalls from poor design choices. He took the original design, tweaked it based on our input and his experience and we ended up with not only a fantastic pool but a great outdoor living space. Even better, John is a super nice, stand-up guy that we’re happy to now call a friend. **Comment from Pack Custom Pools:** > Avery, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Chris Smith, May 2019** > It’s been about 3 years since John and team completed our pool. Without question, the outcome is exactly what we wanted— something unique that almost makes us not desire a luxury hotel with a personal pool because we have it at home. > > The process was mostly smooth. One of the few 3rd parties John used did some sloppy work due to some unfortunate personnel changes and John personally continued to press them to get it right. It took 2 attempts over about 1.5 years to get it just right. Some pool company owners perhaps would have settled for good enough, but John ensured it was done according to the vision he and I agreed on. Very much appreciated. > > Should I ever build a pool again, It would be with John. **Comment from Pack Custom Pools:** > Hi Chris, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Monica Palla, May 2019** > We hired John Pack to create a pool to accentuate the beautiful view in our backyard. He not only met our expectation but surpassed our vision! The end result is far more beautiful than we imagined!! Working with the crew from start to finish was a pleasure. The men who were on our property constantly were courteous, respectful, and very professional! We had another pool built at another location and did not receive nearly the quality service we received from John Pack and everyone we encountered who works for him. I feel we not only gained a beautiful addition to our property but a great new friend! John Pack's personal interest in each of his projects is reassuring that he's involved and cares about his customers! **Comment from Pack Custom Pools:** > Hi Monica, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Sherri McAdams, Jan. 2019** > We couldn’t be happier with our pool and the entire process of working with John and his crew from start to finish. We knew Pack Pools would build us the best pool and provide the best workmanship and help and service. They worked tirelessly to complete our project and were professional and kind along the way! > > Outstanding company and people! **Comment from Pack Custom Pools:** > Sherri you are too kind. We enjoyed working with you as well & I can't wait until we get pictures this spring of your Beautiful pool. I think it could be an award winner. Thank you again for letting us work with you. **★★★★★ — HU-9483887895623, July 2018** > We have enjoyed working directly with John throughout the design and planning phase through to the splashing with kids in the water phase. He was raised like I was- if you said you’d do it, you did it. A handshake meant it would happen. John made sure our pool and hot tub fit our family, our house, and our budget. We even stretched him by being his first PebbleTec PebbleFina users! Don’t hesitate to use it- we love the smoothness and color!! We picked Pinot Grigio, and it gives a beautiful light blue color throughout. Enjoyed it so much we hired them to keep cleaning it! **Comment from Pack Custom Pools:** > Actually the pleasure was all ours Jared, it's customers like you that make our jobs fun. Thank you again for being who you are. > > John Pack **★★★★★ — Ed Cappel, April 2018** > John and his people have done an outstanding job from the design phase through construction. This project has been enjoyable and extremely pleasant from start to finish! I give John my wholehearted recommendation. **Comment from Pack Custom Pools:** > Hi Ed, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Tammy Hays, Dec. 2017** > John Pack Custom Pools recently completed a beautiful job of remodeling our 1980's rectangular swimming pool and literally transformed it into a fantastic contemporary pool that looks as though the design was original to our home. As in any retro-fit, there were challenges to the construction and design causing us to make some changes that weren't originally planned and John and his team were not only extremely accommodating but skilled and able to meet those challenges. We would highly recommend John Pack Pools for any home! **Comment from Pack Custom Pools:** > Thank you Tammy, you are too kind. We had fun working with you & David so the pleasure was ours! **★★★★★ — Jim Fulton, Aug. 2017** > John Pack and his team are fabulous. He really took outstanding care of us, from helping us plan a design that would combine long-term durability and fun with a real attention to detail and quality -- all while keep costs very reasonable. At every stage, he has gone above and beyond to make sure that things went well and that we were happy. We try to buy local wherever possible and our experience with John definitely proved that out. We happily serve as a reference for him. **Comment from Pack Custom Pools:** > Hi Jim, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen **★★★★★ — Jeffrey Hach, Feb. 2017** > We selected John to design and build our pool based primarily on finding a quality builder that we could depend on. From the first visit, we felt a connection with him and his team. He skillfully and patiently elicited the desired features we wanted out of the pool and then returned with a design that blew us away. As the team worked diligently to build the pool, even though I had seen the drawings, I was beside myself happy as it came to life. The team was dedicated to quality and also the sanctity of things around the house, namely my puppies assisting in doing things that limited their time in the kennel yet not compromising on quality in any fashion. Although we had some obstacles to overcome, John and his team worked closely with us to resolve them which was the \#1 reason for choosing him. The pool still blows me away and I am often called inside by my wife as I stand out there in the evenings simply admiring it. I even polar bear'ed a couple of times this winter just because I couldn't wait to get in! The in-floor cleaner is a must! **★★★★★ — barry tate, Dec. 2016** > Our pool is still under construction and we have enjoyed the professionalism and craftsmanship of John's crew. We have made small tweaks along the way and John has been more than accommodating. Looking forward to the completion of our pool in January. **Comment from Pack Custom Pools:** > Hi Barry, Thank you again for the review. It means so much to local businesses like ours. Also, have you heard the exciting news? There is now a new generation leading Pack Custom Pools and carrying on the legacy as John Pack has officially retired. We are excited for him. I’ve known and worked with John for many years now, and I’m commitment to the same level of expertise, craftsmanship, and award-winning pool design that built his company over the last 30 years. > > I also wanted to let you know, for the next three months, I’m offering a $500 cash referral gift for any new customer referrals that come my way and result in a sale. If you know anyone considering a pool project this year, take advantage of this offer by encouraging them to reach out to us and mention your name. They can call me directly at 737-349-2581 or fill out the form at https://www.packpools.com/contact and put your name in the referral field. > I’m honored to carry on the Pack Custom Pool legacy. You can read a little more about me and the transition here: https://www.packpools.com/about > > Sincerely, > Isaac Berumen ## Selected projects - [Collins](https://www.houzz.com/hznb/projects/collins-pj-vj~4280055) - Location: Leander, TX - Photos: 5 - [Award Winning Pools](https://www.houzz.com/hznb/projects/award-winning-pools-pj-vj~2874913) - Location: Georgetown, TX - Photos: 6 - [Copeland](https://www.houzz.com/hznb/projects/copeland-pj-vj~276287) - Location: Georgetown, TX - Photos: 7 - Description: This beautiful natural oasis is enhanced with a beach entry pool created from Oklahoma stone. A sheer decent curved waterfall adds drama to this gorgeous space. Bubblers in the beach area give the children hours of fun as bar stools in the water at the deeper end give the adults a place of their own. The swim up bar overlooks a curved outdoor kitchen that houses a grill, egg, drawers, side burner and sink. A pergola at the end of the kitchen with a stunning stone fireplace gives the perfect dest… - [Gerard](https://www.houzz.com/hznb/projects/gerard-pj-vj~133245) - Location: Georgetown, TX - Photos: 3 - Description: This backyard get-a-way is equal to a luxury resort so you never have to leave home. Plenty of seating and relaxation area around this custom pool allows for a party of any size. Raised edges have water sheers descending down as water features within the pool area. This traditional style pool is surrounded by beautiful plants and flowers that accent the tile colors within the pools walls. The breezeway on the other side allows for additional shade and seating for those large family gatherings. - [Webster](https://www.houzz.com/hznb/projects/webster-pj-vj~276974) - Location: Georgetown, TX - Photos: 5 - [Carpenter](https://www.houzz.com/hznb/projects/carpenter-pj-vj~55309) - Location: Georgetown, TX - Photos: 4 - Description: Tuscan design complementing its surroundings. The design includes a negative edge overlooking the hillside, a beautiful Turtle-Bay stone inlay, Italian railings, and a spectacular spa. - [Anderson Jeanette](https://www.houzz.com/hznb/projects/anderson-jeanette-pj-vj~281448) - Location: Georgetown, TX - Photos: 6 - [Elliott](https://www.houzz.com/hznb/projects/elliott-pj-vj~1305561) - Location: Georgetown, TX - Photos: 4 - [Hopkins](https://www.houzz.com/hznb/projects/hopkins-pj-vj~1306981) - Location: Georgetown, TX - Photos: 4 - [Logan](https://www.houzz.com/hznb/projects/logan-pj-vj~55313) - Location: Georgetown, TX - Photos: 5 - Description: Natural, deep blue man made lagoon. This water scape blends seamlessly into the natural environment. - [Long](https://www.houzz.com/hznb/projects/long-pj-vj~55312) - Location: Georgetown, TX - Photos: 2 - [Maund](https://www.houzz.com/hznb/projects/maund-pj-vj~55315) - Location: Austin, TX - Photos: 6 - [Manning](https://www.houzz.com/hznb/projects/manning-pj-vj~276319) - Location: Georgetown, TX - Photos: 7 - [Lykes](https://www.houzz.com/hznb/projects/lykes-pj-vj~55319) - Location: Georgetown, TX - Photos: 2 - [Phillips](https://www.houzz.com/hznb/projects/phillips-pj-vj~55320) - Location: Georgetown, TX - Photos: 5 - [Giacone](https://www.houzz.com/hznb/projects/giacone-pj-vj~306406) - Location: Georgetown, TX - Photos: 3 - [Wilson](https://www.houzz.com/hznb/projects/wilson-pj-vj~285796) - Location: Georgetown, TX - Photos: 5 - [Burleson](https://www.houzz.com/hznb/projects/burleson-pj-vj~272877) - Location: Georgetown, TX - Photos: 1 - [Kavanaugh](https://www.houzz.com/hznb/projects/kavanaugh-pj-vj~282641) - Location: Georgetown, TX - Photos: 4 - [Griffin](https://www.houzz.com/hznb/projects/griffin-pj-vj~282555) - Location: Georgetown, TX - Photos: 5 [See all 23 projects](https://www.houzz.com/professionals/swimming-pool-builders/pack-custom-pools-pfvwus-pf~629193837) ## Ideabooks - [Cave](https://www.houzz.com/ideabooks/83058527/list/cave) — 7 ideas [See all 1 ideabook](https://www.houzz.com/ideabooks/users/isaacberumen) ## Community Q&A **Q: how tall is the wall with the sheer descent waterfall?** *(in Photo Questions)* Trying to decide between 18” or 24” for ours. Want to use a jump wall for kids A: It is app 18" **Q: what kind of water feature?** *(in Photo Questions)* beautiful. what water sheer is this? continuous or individuals A: Beth, thank you, this is one continuous shear. **Q: coating in pool is it pebble tech?** *(in Photo Questions)* If it is pebble tech can you recall the color. Many thanks A: The Plaster color is Pebble Tec Prism Blue. **Q: is it normal to have 1 skimmer be an inch higher than the other?** *(in Photo Questions)* Newer pool - we’ve had issues with it leaking since year 1. It’s 3 years new now. I never noticed that 1 skimmer was an inch higher than the other and I’m wondering if pool has popped up. A: Joy The skimmers are normally set at the same depth. A simple method to tell if the pool has moved is by first checking if the water level hits the tile in the same location around the pool. Secondly measure from the water to the coping around the pool to see if the distance is the same. This should give you a reasonable idea if there has been movement or not. Hope this helps. JP **Q: Finish & Lighting** *(in Photo Questions)* Is this also a pebble tech finish or a blue plaster? Also what kind of lighting? - it really seems to illuminate the entire pool. A: This is a beautiful pool. The lights are paramount para-glow and the color blue was on. The finish is pebble tec beadcrete Water Blue and glass was added. **Q: What tile was used for this SPA it is stunning** *(in Photo Questions)* A: Matt it was a glass tile from Pebble Tec. If you go to Pebble Tec's website you can see all of the options. It is beautiful. --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-20.*