--- title: "Granit Design — Countertop | Houzz" canonical_html_url: https://www.houzz.com/professionals/countertop/granit-design-pfvwus-pf~631057705 markdown_url: https://www.houzz.com/md/professionals/pf~631057705.md entity_type: LocalBusiness business_name: "Granit Design" category: ["Countertop"] image: https://st.hzcdn.com/fimgs/84b371bb06967569_1035-w400-h400-b0-p0--.jpg address: "Stanstead, Quebec JOB 3EO, Canada" latitude: 45.0167 longitude: -72.1 phone: "(819) 564-7111" website: http://http://www.granitdesign.com/ rating: 2.8 review_count: 11 best_of_houzz_awards: 1 followers: 13 last_updated: 2026-08-13 --- # Granit Design Original Houzz profile: [Granit Design](https://www.houzz.com/professionals/countertop/granit-design-pfvwus-pf~631057705) ## Professional summary - **Primary category:** Countertop - **Location:** Stanstead, QC - **Serves:** Ayers Cliff, Barnston-Ouest, Beebe, Beebe Plain, Bromptonville, Derby, Derby Center, Derby Line, Gatineau, Lake Memphremagog, Morgan, New Brunswick, Newport, Newport Center, Nova Scotia, Ogden, Ontario, Ottawa, Richmond, Rock Island, Sherbrooke, Stanstead, Stanstead Plain, Stanstead-Est, Waterville, Weedon, West Charleston - **Houzz rating:** 2.8 out of 5 (11 reviews) - **Best of Houzz:** 1 award (2021), for Service. ## About ### Houzz Badges - 100 Ideabook Saves Granit Design est le plus grand fabricant de surfaces sur-mesure en pierre naturelle, quartz et Dekton // Granit Design is a leader in custom made natural stone, quartz & Dekton surfaces. ### Services Provided - Custom Countertops - Backsplash Installation - Countertop Installation - Countertop Repair ### Areas Served - Ayers Cliff - Barnston-Ouest - Beebe - Beebe Plain - Bromptonville - Derby - Derby Center - Derby Line - Gatineau - Lake Memphremagog - Morgan - New Brunswick - Newport - Newport Center - Nova Scotia - Ogden - Ontario - Ottawa - Richmond - Rock Island - Sherbrooke - Stanstead - Stanstead Plain - Stanstead-Est - Waterville - Weedon - West Charleston ## Business Details | Field | Value | | --- | --- | | Business Name | Granit Design | | Address | Stanstead, Quebec JOB 3EO, Canada | | Phone | (819) 564-7111 | | Website | http://http://www.granitdesign.com/ | | Followers on Houzz | 13 | **Social profiles:** - Facebook — https://www.facebook.com/GranitDesign - LinkedIn — https://www.linkedin.com/company/928989/admin/page-posts/published/ - Blog — https://www.granitdesign.com/ ## Contact - **Houzz profile:** [Granit Design](https://www.houzz.com/professionals/countertop/granit-design-pfvwus-pf~631057705) - **Website:** http://http://www.granitdesign.com/ - **Phone:** (819) 564-7111 ## Credentials **Certifications & Awards** - MIA, C-TPAT, BackchekedOne, Fabricant Dekton de l'année/Dekton Fabricator of the year - **Best of Houzz:** 1 award (2021), for Service. **Affiliations** - [New York Tri-State NKBA](https://www.houzz.com/professionals/schools-and-organizations/new-york-tri-state-nkba-pfvwus-pf~1830097397) ## Reviews **Overall rating: 2.8 out of 5 — 11 reviews** *Aspect averages:* - Work Quality: 30.0 - Communication: 32.0 - Value: 35.0 ### All 11 reviews **★★★★★ — HU-529458873, Dec. 2025** > Absolutely amazing service all around. From Shannon the design project manager, to the person that came to measure. His attention to detail is next level. The current vanity counter we had was thin and instead of trying to shave a counter down that wouldn't work he suggested they would trim the edge to overlap so it wouldn't be noticable. I'm extremely impressed with the results. He also centered the sink which our original wasn't. Very happy he pointed that out. Also, the upper cabinet and lower cabinet in our kitchen didn't align but he made the counter width to the top cabinet so it's not even noticeable anymore. Again, his attention to details like this make this experience amazing. To Ben, Maxime and the other gentleman I didn't catch his name unfortunately were all awesome. Organized. Efficient. Excellent service. I even like how they used the clear silicone for a much nicer finish between counter and back splash on the vanity. They took the time to check where I was putting back splash in my kitchen. Just amazing service all round. I highly recommend them. Thank you so much! **★ — mmusavi, Feb. 2025** > I DO NOT recommend Granite design. Please avoid this company at all cost and run away. If there were a negative rating option, I would have given them -5. We hired them through Home Depot to install kitchen countertop. The workmanship is subpar and of poor quality. The kitchen countertop, particularly the area that is “supposed” to be “flush” with the kitchen cabinet, looks ugly, unattractive and is unacceptable and does not cover the cabinet trim. There is a big gap between the countertop and the windows. I was told that it is my responsibility to fill these big and ugly gaps with caulking. Additionally, the backsplash for the vanity countertop is skewed, misaligned, and the edges are not smooth. More importantly, they don't accept any responsibility and refer the customer to their policies. I wasted my money and time and ended up with an ugly kitchen countertop. My biggest regret. I wish Houzz had a system so I could upload pictures so you could see how ugly and unacceptable the kitchen countertop looks like. Please avoid this company. **★ — Daniel Courteau, Dec. 2024** > Worst service experienced ever, took measurements 5 weeks ago, was told 2-3 weeks delay before install. Still wiating for an install date conformation. The '' supposed'' sales rep does not return calls or messages, can"t talk to anybody but the poor secretary who has to deal with it. We can't get a straight answer as to where we stand with this job. Really bad experience. **Comment from Granit Design:** > Dear Mr. Courteau, we understand your frustration; we are aware that there has been delays out of our control that unfortunately impacted the progress; however we also are aware that you have since spoken to our team, who has gone over in details the situation with you, and has provided all of the desired information. **★ — wabailey0, May 2024** > DO NOT, I repeat DO NOT do business with Granite Design. > > We hired them through Home Depot to install a 10' straight countertop. Can't get a job much easier than that. It was to fit snug against the back wall and a short sidewall. What we got has a large angular gap along the back wall and an uneven overhang in the front. On top of that, they improperly glued the two pieces together that made up the countertop. As a result, there's a sharp bump along that seam. > > Oh it gets better, after numerous emails and phone calls, they finally sent out a technician a couple weeks later. He took one look at it and said he could do nothing about it. Now I'm back to trying to get a hold of someone at Granite Design to fix this. Once again, I'm getting absolutely no response from them. **★ — Martin Mollish, Sept. 2023** > Worst after sales experience ever ! > > They have ignored requests to repair granite countertops they installed for well over a year. Be very careful and examine every flaw prior to installing them because once they are done so is your chance of ever getting them to provide any customer service. I wouldn’t even rate them a one star. **★★★★★ — Gord Lee, June 2023** > We had chosen Granit Design and picked out Quartz counter top . They came and did an excellent job of measuring and then came back for the install . The team of Andrew ,Felix Antoine and Ezekiel did an amazing job on the install. They arrived on time were meticulous in making sure everything was perfect and cleaned everything up and most important wanted to make sure we were 100 % happy with their work . I would highly recommend Granit Design for any future project you might have . **Comment from Granit Design:** > Thank you for taking the time to share your satisfaction! Wishing you many great moments in your new kitchen! **★★★★★ — Dody I, Sept. 2022** > I had renovated my kitchen and needed to install a countertop. I shopped around and found Granit Design to be the most reasonably priced (They partner with Home Depot and IKEA). Other stone companies wanted to charge me for the whole stone slab after cutting my stone, not Granit Design. They even honored the original price of C$85 per square inch which they quoted me. The price went up to C$100 whe I was billed but they billed me the old price. From the measurement process to the billing and installation, it took a couple of months but it was worth the wait. Lila Doucet was my contact coordinator. She went over and beyond to schedule my installation, and work with me to make it as smooth and professional as possible. She was a pleasure to work with. **Comment from Granit Design:** > Good morning! Thank you for taking the time to share your experience with us! We have made sure to pass along your kind words to Lila, along with the other members of our team who worked at fabricating your custom-made countertops! **★ — HU-796499489, Dec. 2021** > je donnerai des étoiles de plus lorsqu'il retourneront mes appels. j'ai payé et je tente de savoir le délai pour recevoir mon comptoir mais personne ne retourne mes appels. je veux seulement savoir a quoi m'attendre comme délai **★ — HU-220557380, Nov. 2021** > DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY. AVOID AT ALL COSTS. I had a terrible experience all the way through leading up to the actual installation. 20 minutes after the install a big chip fell off my counter. Here are the “highlights” Terrible communication throughout. Impossible to reach anyone on the phone. Charged me an extra $100 out of nowhere for rescheduling an appointment even though it was well before the 48-hour policy. Install team left my place a mess. They brought the wrong sink for my bathroom so they had to come back 5 days later, leaving me without a sink/plumbing for that much longer. Then they installed a chipped counter and refused to replace it. I feel completely scammed. This has been the worst customer experience I’ve ever had with any company. I hope people see this review and use a different company. I have no clue how they are able to stay in business. I have no clue how they are able to sleep at night after ripping people off. So so bad. All I can do is laugh and be thankful it’s finally over and I will never have to deal with them again. **Comment from Granit Design:** > Dear sir, we do apologize for the frustrations that you have felt with your project. Since 1998, we have been proudly installing over 300 countertops per week, it is never our desire to cause any inconvenience to our customers or offer a poor customer experience. Our team indeed did not make the appropriate change in our system about your sink, a human error for which we have already apologized and resolved. Regarding the chip, any exotic natural stone is prone to this type of situation, our artisan has already returned on site to readjust the vanity; we understand that it may not be your ideal solution but it is within the industry standards. Our team is working with the Home Depot Customer Care department and yourself in order to find a resolution that will satisfy all parties involved, and we will be sure to continue discussions respectfully with you. **★★★★★ — HU-38760707, Nov. 2020** > We just had new beautiful quartz countertops installed by and from Granit Design. This company was very professional and efficient through the process and we recommend them to anyone looking for quality in this area. **★★★★★ — Home Fashions, May 2017** > We have worked with Granit Design now for many years and projects and have found them to be professional and helpful. This particular project was a high-end home and the "White Ice" granite countertops from Granit Design helped to complete the space perfectly. **Comment from Granit Design:** > Thank you for your kind review, and the result is once again gorgeous! Keep up your amazing work! ## Selected projects - [Dekton Countertop with Drainboard](https://www.houzz.com/hznb/projects/dekton-countertop-with-drainboard-pj-vj~7018368) - Location: Not specified - Photos: 2 - [Design CC - COUTU](https://www.houzz.com/hznb/projects/design-cc-coutu-pj-vj~5798430) - Location: Not specified - Photos: 10 - [The Neolith Estatuario](https://www.houzz.com/hznb/projects/the-neolith-estatuario-pj-vj~2763315) - Location: Ogden, QC - Photos: 7 - [Cuisine Idéale Design](https://www.houzz.com/hznb/projects/cuisine-ideale-design-pj-vj~5761003) - Location: Sherbrooke, QC - Photos: 5 - Description: New front display in Cuisine Idéale Design Sherbrooke showroom - [Alessa Trattoria](https://www.houzz.com/hznb/projects/alessa-trattoria-pj-vj~5727191) - Location: Magog, QC - Photos: 8 - [Cuisine Idéale](https://www.houzz.com/hznb/projects/cuisine-ideale-pj-vj~1502932) - Location: Not specified - Photos: 24 - Description: Showroom displays of Granit Design products. - [ISACREA CUCINA - Terrine de Canard et Foie gras](https://www.houzz.com/hznb/projects/isacrea-cucina-terrine-de-canard-et-foie-gras-pj-vj~1959665) - Location: Not specified - Photos: 4 - [Calendar](https://www.houzz.com/hznb/projects/calendar-pj-vj~1502884) - Location: Not specified - Photos: 19 [See all 8 projects](https://www.houzz.com/professionals/countertop/granit-design-pfvwus-pf~631057705) ## Ideabooks - [marketing9997's ideas](https://www.houzz.com/ideabooks/59609121/list/marketing9997-s-ideas) — 6 ideas [See all 1 ideabook](https://www.houzz.com/ideabooks/users/marketing9997) --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-13.*