--- title: "Keith's Appliances — Appliances | Houzz" canonical_html_url: https://www.houzz.com/professionals/appliances/keith-s-appliances-pfvwus-pf~663125468 markdown_url: https://www.houzz.com/md/professionals/pf~663125468.md entity_type: LocalBusiness business_name: "Keith's Appliances" category: ["Appliances"] image: https://st.hzcdn.com/fimgs/9513326c019d1253_8375-w400-h400-b1-p10--.jpg address: "320 West Thames st, Norwich, Connecticut 06360, United States" latitude: 41.5371 longitude: -72.0849 phone: "(860) 889-2093" website: http:// rating: 4.7 review_count: 13 best_of_houzz_awards: 3 followers: 88 last_updated: 2026-09-10 --- # Keith's Appliances Original Houzz profile: [Keith's Appliances](https://www.houzz.com/professionals/appliances/keith-s-appliances-pfvwus-pf~663125468) ## Professional summary - **Primary category:** Appliances - **Location:** Norwich, CT - **Houzz rating:** 4.7 out of 5 (13 reviews) - **Best of Houzz:** 3 awards (2016–2018), for Service. ## About ### Houzz Badges - Star Houzzer - Houzz Influencer - Recommended on Houzz - 1,000 Ideabook Saves ## Business Details | Field | Value | | --- | --- | | Business Name | Keith's Appliances | | Address | 320 West Thames st, Norwich, Connecticut 06360, United States | | Phone | (860) 889-2093 | | Website | http:// | | Followers on Houzz | 88 | **Social profiles:** - Facebook — https://www.facebook.com/keithsappliances - X (Twitter) — twitter.com/keithsappliance - LinkedIn — https://www.linkedin.com/company/keith%27s-appliances - Blog — www.keithsappliances.com ## Contact - **Houzz profile:** [Keith's Appliances](https://www.houzz.com/professionals/appliances/keith-s-appliances-pfvwus-pf~663125468) - **Website:** http:// - **Phone:** (860) 889-2093 ## Credentials - **Best of Houzz:** 3 awards (2016–2018), for Service. ## Reviews **Overall rating: 4.7 out of 5 — 13 reviews** *Aspect averages:* - Work Quality: 50.0 - Communication: 50.0 - Value: 50.0 ### Reviews **★★★★★ — Johan Varekamp, March 2026** > We bought an LG washer from the bargain basement section of Keith Appliances, sight unseen, all by phone. We set the delivery date, they arrived on time and helped us place the thing in its corner. Everything went well and the washer works as advertised. So we were very happy with the Keith Appliance Company. Good price, good product. **★ — akeville, Oct. 2019** > I had an appointment today scheduled for their arrival between 1 and 4. I arrived at 1:04 and when I called to make sure on the time they told me that the technician had come and gone and apparently told them that he had waited for 30 minutes. I will never use or recommend Keith's appliances to anyone. We spent close to $9,000 in appliances and was told what great service they had. I am extremely disappointed **★★★★★ — Laurie Corona, Sept. 2016** > Great showroom, more to see than what we had expected. Worth the trip to Norwich. > > We worked with Robbie and he was very helpful and knowledgeable. He has a great sense of humor too! > > We ended up with a Jennair for our combo microwave/oven and we love it. Also picked out a new washer and drier. > > We would definitely go to Keith's again for our appliance needs. > > L&L Niantic, CT **Comment from Keith's Appliances:** > Thanks Laurie, we like Robbie a lot too! We think we'll keep him! **★★★★★ — Celeste, June 2015** > I have had the opportunity with two new residential construction projects to purchase all my appliances from Keith's Appliances. I have worked with Jessica Burzycki in both 2005 and 2014 selecting the perfect items to fit the house design I had at that time. Jessica is wonderful to work with, knowledgeable, professional and most important...honest. Truly if there were a product that the features would better fit my needs, she would always steer me in the right direction (even when it meant a lesser price point). Jessica however did match the pricing of other local dealers without hesitation in every instance if I found this to be the case. Keith's also held all my appliances until construction was complete and even though the items were in storage with them for months....every item was delivered in perfect condition. The delivery team, I have to say...was a group of professional workers who totally understood my need to have things "just so" when placed in their respective custom built cabinets (not a lot of wiggle room there). They were very personable and friendly! Overall, should I build another new house...I would not hesitate to again bring my business to this local merchant who has always done a terrific job to my high standards. **Comment from Keith's Appliances:** > Another Happy Customer, and we thank you for doing business with us... > We appreciate & thank you for all your support and happy you are pleased with the products and service you received. > We look forward to working with you in the future!!! > > Jess B-Sales Staff **★★★★★ — Beth Ware, May 2015** > Beautiful showroom! Pleasant sales staff! Great customer service! Lots of choices! Competitive prices!! Easy to work with! Jess is so friendly! Worked within my budget! Still love my products! **Comment from Keith's Appliances:** > Thank You Beth for all your Great words of Enthusiasm!!! We are so happy you love your new appliances...We Thank You for your loyal local support and look forward to working with you in the future.. > > Jess B-Sales Staff **★★★★★ — Donna Ottesen, May 2015** > My project was to re purchase appliance for my kitchen, a stove ,dishwasher and refrigerator . I visited Keith Appliance store and was very impressed with the amount of products they had to show me and how knowledgeable there team was. They were most helpful with helping me choose the right product for my kitchen. I was able to purchase these products with everything I wanted and more. The delivery was also as promised and the delivery team was very professional. I will purchase from them again the next time I need another appliance. Thank you all Keith Appliance team! **Comment from Keith's Appliances:** > We are so pleased you are enjoying your New Appliances!!! > We Thank you for your purchase, and for acknowledging the Team and all the efforts to provide the best of products and Service... > We Look forward to working with you in the future.... > > Jess B - Sales Staff **★★★★★ — jrodgers100, May 2015** > Jessica B. is a wonderful salesperson who always comes through for us when we need a good deal. Fast installation and professional service makes Keith's the best! **Comment from Keith's Appliances:** > She Truly does an exceptional job to provide the best to her clients & customers > Thank you from all of us here at Keith's Appliance! > > K. Soldi-Sales Staff **★★★★★ — Sotheby's International Realty, May 2015** > There is something to be said about working with PROFESSIONALS in their respected industry. Keith's Appliances takes pride in actually understanding every product they sell as well as their client's needs. Thier cutomer service is a huge differnece from what you get when dealing with a box store. I would not spend a penny anywhere else! **Comment from Keith's Appliances:** > Yet another Happy Customer, we are so thankful you acknowledged the customer service we take such care in giving to our customers..We are a local business and take pride in providing the best of Customer Service.. > Thank You for doing business with us and we look forward to working with you on projects in the future.. > > Best, > Sales Staff **★★★★★ — Cailin McClung, May 2015** > Love the friendly knowledgeable and easy to work with sales people. The service department is excellent fast and knowledgeable as well. **Comment from Keith's Appliances:** > Thanks so much Cailin! We hope to see you again soon! **★★★★★ — Garden Realty, May 2015** > Keith's Appliances is my go to appliance source for my clients. Jessica is great to work with and clients that are long distance even find Keith's as a great resource by emailing or calling in the model numbers of appliances they have interest in (and may have looked at elsewhere) and Keith's has competitive pricing and more importantly, they provide my clients with D.U.S.T. (Delivery, Uncrate, Set In Place, Trash Removed) as needed. **Comment from Keith's Appliances:** > Thank you Garden Realty! Jessica is amazing you are right! See you soon! **★★★★★ — David Hecht Custom Kitchens, May 2015** > Keith's has been great to work with for many years! We recommend them to all of our customers as they offer a lot of value. Between great pricing, excellent knowledge on the appliances, and in-house servicing of what they sell, Keith's is a perfect fit with our kitchen remodeling business. **Comment from Keith's Appliances:** > Thank you David Hecht! We appreciate you as well! Small business needs to stick together! **★★★★★ — mimidecuba, May 2015** > Jessica was the sales person that took care of all my needs for the new house that I am building. She was very knowledgeable with all the appliances and with her recommendations I was able to do the transactions without waisting time. She also was helpful to call me and remind me that the special price was over March 31, as I had chosen the appliances way back in Nov., Even thou I was not ready to receive the items, as the house is still not finish, she was willing to have the factory hold them for me with a deposit. I think she went beyond her job description to please a customer. > I admire her ability and attitude to go the mile for her customers. I certainly would recommend Keith Appliances and Jessica. I would be glad to send photos of my kitchen once the house is done. > Sincerely, Maria Balaban **Comment from Keith's Appliances:** > Thanks a lot for the review Maria! We hope to earn your business again when you need it! ## Selected projects - [Laundry Room](https://www.houzz.com/hznb/projects/laundry-room-pj-vj~991152) - Location: Norwich, CT - Photos: 3 - [Kitchens](https://www.houzz.com/hznb/projects/kitchens-pj-vj~491925) - Location: New London, CT - Photos: 25 - [Statement Ranges](https://www.houzz.com/hznb/projects/statement-ranges-pj-vj~2052908) - Location: Stonington, CT - Photos: 9 - [Stainless Steel Alternatives](https://www.houzz.com/hznb/projects/stainless-steel-alternatives-pj-vj~2032943) - Location: Stonington, CT - Photos: 2 - [Black Stainless Steel](https://www.houzz.com/hznb/projects/black-stainless-steel-pj-vj~2026654) - Location: Oceanside, CA - Photos: 1 - [Wine Appliances](https://www.houzz.com/hznb/projects/wine-appliances-pj-vj~2026655) - Location: Norwich, CT - Photos: 2 - [Monogram](https://www.houzz.com/hznb/projects/monogram-pj-vj~991113) - Location: New London, CT - Photos: 10 - [Hidden Kitchen Appliances](https://www.houzz.com/hznb/projects/hidden-kitchen-appliances-pj-vj~1752984) - Location: Waterford, CT - Photos: 4 - [Appliances](https://www.houzz.com/hznb/projects/appliances-pj-vj~491937) - Location: Norwich, CT - Photos: 4 - [Showroom](https://www.houzz.com/hznb/projects/showroom-pj-vj~491930) - Location: New London, CT - Photos: 3 [See all 10 projects](https://www.houzz.com/professionals/appliances/keith-s-appliances-pfvwus-pf~663125468) ## Ideabooks - [kitchens](https://www.houzz.com/ideabooks/49569969/list/kitchens) — 31 ideas - [Cooking classes!](https://www.houzz.com/ideabooks/101379913/list/cooking-classes) — 1 idea - [jessbyrd34's ideas](https://www.houzz.com/ideabooks/11775332/list/jessbyrd34-s-ideas) — 1 idea - [outdoor grills](https://www.houzz.com/ideabooks/49571617/list/outdoor-grills) — 14 ideas - [laundry rooms](https://www.houzz.com/ideabooks/49571442/list/laundry-rooms) — 1 idea - [trim kit ideas](https://www.houzz.com/ideabooks/49569831/list/trim-kit-ideas) — 1 idea [See all 6 ideabooks](https://www.houzz.com/ideabooks/users/keithsappliances) ## Community Q&A **Q: Tile Backsplash** *(in Photo Questions)* What is the name of the tile backsplash you used? Is it two separate pieces? Thanks! A: Hi Jinny, This is a photo from GE Appliances Library. I will reach out to them to find out! **Q: Flooring** *(in Photo Questions)* What is the color/name of the flooring you used here? A: Hi, I spoke to the home owner of the kitchen, it's Ostrich slate. Thanks, Jessica **Q: Love the gray walls!** *(in Photo Questions)* Can you tell me what the color of the walls are in this room? A: I'm sorry, we do not know the color, I personally just painted my laundry room Chelsea Gray, from Benjamin Moore. It looks great with the white laundry! -Jessica, General Manager Keith's Appliances **Q: what is the floor tile manufacturer and model** *(in Photo Questions)* floor tile that looks like hardwood? A: Hi Larry, This was one of my customer's kitchens. Let me get in touch with their designer and I let you know, --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-10.*