--- title: "DirectBuy — Furniture & Accessories | Houzz" canonical_html_url: https://www.houzz.com/professionals/furniture-and-accessories/directbuy-pfvwus-pf~688725531 markdown_url: https://www.houzz.com/md/professionals/pf~688725531.md entity_type: LocalBusiness business_name: DirectBuy category: ["Furniture & Accessories"] image: https://st.hzcdn.com/fimgs/4183b0db030cad6f_8171-w400-h400-b0-p0--.jpg address: "Merrillville, Indiana 46410, United States" latitude: 41.4957 longitude: -87.3509 phone: "(800) 320-3462" website: http://www.directbuy.com rating: 5 review_count: 9 best_of_houzz_awards: 2 followers: 62 last_updated: 2026-08-25 --- # DirectBuy Original Houzz profile: [DirectBuy](https://www.houzz.com/professionals/furniture-and-accessories/directbuy-pfvwus-pf~688725531) ## Professional summary - **Primary category:** Furniture & Accessories - **Location:** Merrillville, IN - **Serves:** Canada, United States - **Houzz rating:** 5.0 out of 5 (9 reviews) - **Best of Houzz:** 2 awards (2018–2019), for Service. ## About ### Houzz Badges - Recommended on Houzz - 1,000 Ideabook Saves DirectBuy connects thousands of members with manufacturers and their authorized dealers and puts the purchasing power in your hands. Enjoy more selection, more power and greater savings with DirectBuy. Our members have exclusive access to hundreds of thousands of name-brand products from top-notch manufacturers and authorized suppliers. You will find that you often have access to entire product lines. What's more, you can find all these quality products at remarkably low prices. We work directly with manufacturers and their authorized suppliers in order to pass along exclusive confidential dealer pricing to our members. Here at DirectBuy, you will save up to 20, 30, 40, even 50% off full retail prices. With all we have to offer, what are you waiting for? Take action today! Visit our website to learn more about a DirectBuy membership. ### Services Provided - Furniture Sales - Furniture Delivery - Lighting Sales - Outdoor Furniture Sales - Building Product Sales - Cabinetry Sales - Flooring Sales ### Areas Served - Canada - United States ## Business Details | Field | Value | | --- | --- | | Business Name | DirectBuy | | Address | Merrillville, Indiana 46410, United States | | Phone | (800) 320-3462 | | Website | http://www.directbuy.com | | Followers on Houzz | 62 | **Social profiles:** - Facebook — https://www.facebook.com/DirectBuy - X (Twitter) — http://twitter.com/directbuy - Blog — http://Blog.directbuy.com ## Contact - **Houzz profile:** [DirectBuy](https://www.houzz.com/professionals/furniture-and-accessories/directbuy-pfvwus-pf~688725531) - **Website:** http://www.directbuy.com - **Phone:** (800) 320-3462 ## Credentials - **Best of Houzz:** 2 awards (2018–2019), for Service. ## Reviews **Overall rating: 5.0 out of 5 — 9 reviews** ### All 9 reviews **★★★★★ — jody Criscuolo, Aug. 2018** > Our project coordinator Nichole, was outstanding throughout the kitchen renovation. I received responses to all my emails within the day, with detailed information and willingness to help. I was very comfortable to ask for her help or advice every step of the way. This helped make our project go smoothly. Simply the best, and I would highly recommend! **Comment from DirectBuy:** > Jody, we're delighted to read your feedback about your recent experience with our Project Coordination Team. Thank you for taking time to share your positive experience. We aim to provide the best shopping experience to all of our members. **★★★★★ — Trupti Storlie, Jan. 2018** > I wanted to thank Lindy Hernandez, Project Coordinator at DirectBuy. We have been members since 2001, but this was our first experience with the Concierge Service at DB. We were furnishing our dining/living/kitchen and needed help with selections. Lindy helped us find US/Canadian manufacturers that fit our style and budget. She drew up room schematics and placed the furniture in it so that we could see how the furniture filled the space and then she put together a design board, sent us samples, and gave us good feedback on selections. > > She was patient and professional. I got busy with other things, then just set aside this project. She really made the process easier and actually faster because her followup jogged me back into action. We are really happy with the final furniture selections and how they look. These are definitely rooms we love to live in. Thanks, Lindy! **★★★★★ — Heather Karamanos, Jan. 2018** > I worked with project coordinator Amanda at DirectBuy for my bathroom remodel. Not only was she knowledgeable about the products but she was very responsive and understood my needs. In the end, she was able to design an amazing bathroom within my budget! I would highly recommend her services. **★★★★★ — David Eglinsdoerfer, Dec. 2017** > Rick R from project coordination has been a star for me. We have over the past two years updated 6 bath rooms and 2 kitchens. Rick R was great at support, I would call I would like something like what I saw in the store and he found the same product with Direct Buy prices or something very similar. I have been very happy with Direct Buy and the project team we have installed many new cabinets from direct buy and the service we received was excellent. I highly recommend DirectBuy for any projects. **★★★★★ — Nichole Salisbury, Dec. 2017** > My husband and I have been members of Direct Buy for 10+ years. When we decided to do a major remodel of our entire house, Direct Buy suggested that we use a Project Coordinator and assiged Nicole Salisbury to help us with this project. Some of the major items we purchased were cabinets for throughout the house, flooring, lighting, and furniture. Nicole was extremely helpful in sending us product information, making suggestions, follow up and ordering details. She was always very professional and had extreme knowledge about the breadth of products offered by Direct Buy. P.O.'s were send to us in a timely manner and always correct. There were never any mistakes with Nicole. The construction started approximately August 2016 and was fully completed December 2016. We started working with Nicole months before construction. We could hot have completed the project successfully without Nicole's help. She was great to work with. I still contact Nicole even though the renovation is completed, when I am interested in making small purchases. I highly recommend Nicole Salisbury to any Direct Buy member. Direct Buy is lucky to have her working for them! **★★★★★ — Nina TranLe, Dec. 2017** > I don't normally write good nor bad review but I was extremely happy with my Direct Buy Project Coordinator, Nichole Salisbury, that I would like to take this opportunity to THANK her. We recently moved from CA to the Mid West and did a major renovation on a 22 years old house. We purchased everything from Direct Buy such as hardwood floor, wall paints, furniture, lightings, plumping fixtures, kitchen appliances, and kitchen cabinets. As a member of Direct Buy for over 10 years, we already knew from the start of this renovation that we would saved tons of money buying all high end materials from Direct Buy but we didn't expect to receive top notch service from Direct Buy staff. Nichole was patient and listened to all my needs and concerns. Every single PO was correct and delivered on time. If there was issue, Nichole would solved the problem promptly and professionally. Thank Nichole for your superb work ethic! Because of you, my hubby and I had already shared Direct Buy wonderful experience with many friends here in the Mid West after they have seen the result of our renovation. **★★★★★ — jan ward, Dec. 2017** > We are long time members of Direct Buy. Having someone as helpful and professional as Alissa Newman has made ALL the difference in our DB experience! **★★★★★ — Nick Wang, Oct. 2017** > I hired DirectBuy to remodel my kitchen, they did a great job. Their designer Lori is very helpful and they have the best pricing. I saved more than 15k on the cabinets and new appliances. **★★★★★ — Feelchill, July 2014** > I am a directbuy member for 2 years and the customer service has been great. This is the place you need to go if you want to buy everything at a manufacturer price. I built a home from the scratch and saved thousands of dollars. I have access to all the possible vendors in USA. Best savings are coming from furniture. I would extend my membership. ## Selected projects - [Living Room Inspirations](https://www.houzz.com/hznb/projects/living-room-inspirations-pj-vj~558241) - Location: Not specified - Photos: 12 - [Member Kitchen Renovation](https://www.houzz.com/hznb/projects/member-kitchen-renovation-pj-vj~2789880) - Location: Not specified - Photos: 1 - [Dining Room Inspirations](https://www.houzz.com/hznb/projects/dining-room-inspirations-pj-vj~558235) - Location: Not specified - Photos: 10 - [Member Home 3](https://www.houzz.com/hznb/projects/member-home-3-pj-vj~468341) - Location: Not specified - Photos: 6 - [Member Home 4](https://www.houzz.com/hznb/projects/member-home-4-pj-vj~468389) - Location: Not specified - Photos: 5 - [Member Home 2](https://www.houzz.com/hznb/projects/member-home-2-pj-vj~468308) - Location: Not specified - Photos: 5 - [Member Home 5](https://www.houzz.com/hznb/projects/member-home-5-pj-vj~468416) - Location: Not specified - Photos: 12 - [Member Home 1](https://www.houzz.com/hznb/projects/member-home-1-pj-vj~468274) - Location: Not specified - Photos: 4 - [Kitchen Inspirations](https://www.houzz.com/hznb/projects/kitchen-inspirations-pj-vj~558109) - Location: Not specified - Photos: 14 - [Kids Room Inspirations](https://www.houzz.com/hznb/projects/kids-room-inspirations-pj-vj~558267) - Location: Not specified - Photos: 1 - [Home Office Inspirations](https://www.houzz.com/hznb/projects/home-office-inspirations-pj-vj~558259) - Location: Not specified - Photos: 1 - [Bathroom Inspirations](https://www.houzz.com/hznb/projects/bathroom-inspirations-pj-vj~558218) - Location: Not specified - Photos: 4 - [Laundry Room Inspirations](https://www.houzz.com/hznb/projects/laundry-room-inspirations-pj-vj~558001) - Location: Not specified - Photos: 3 - [Garage Inspirations](https://www.houzz.com/hznb/projects/garage-inspirations-pj-vj~558215) - Location: Not specified - Photos: 1 - [Bedroom Inspirations](https://www.houzz.com/hznb/projects/bedroom-inspirations-pj-vj~558199) - Location: Not specified - Photos: 5 [See all 15 projects](https://www.houzz.com/professionals/furniture-and-accessories/directbuy-pfvwus-pf~688725531) ## Ideabooks - [Kitchen & Dining Inspiration](https://www.houzz.com/ideabooks/96385271/list/kitchen-dining-inspiration) — 15 ideas [See all 1 ideabook](https://www.houzz.com/ideabooks/users/directbuyhq) ## Community Q&A **Q: who makes that sofa?** *(in Photo Questions)* A: Hi Donna, we apologize that this particular sofa is no longer available through DirectBuy. We wanted to send you a few similar options that are available: https://my.directbuy.com/Catalog/product.aspx?productId=4732262 https://my.directbuy.com/Catalog/product.aspx?productId=4749312 https://my.directbuy.com/Catalog/product.aspx?productId=4732258 https://my.directbuy.com/Catalog/product.aspx?productId=4732318 **Q: Hi, I was wanting to know the name of this grey paint on the house.** *(in Photo Questions)* Looking to paint my house grey and really like this shade of grey. A: Hi there! We do not have those specific details on our Super Member's homes. Our apologies! Our directors & designers are in clubs to help you review product samples and choices to find just what you are looking for! **Q: What is the manufacturer of the tub?** *(in Photo Questions)* What is the manufacturer of the tub? A: Hi there! We do not have those specific details on our Super Member's homes. Our apologies! Our designers are in clubs to help you review product samples and choices to find just what you are looking for! **Q: Floor color and wood type** *(in Photo Questions)* What is the type of wood and floor stain used? A: Hi there! We do not have those specific details on our Super Member's homes. Our apologies! Our kitchen designers are in clubs to help you review product samples and choices to find just what you are looking for! **Q: Who is the maker of those chandeliers?** *(in Photo Questions)* Where can I find those chandeliers? A: Hi! You can get the chandeliers at DirectBuy! We'd love to schedule a visit to our showroom! You can do so on directbuy.com, or you can send a message through Houzz with your contact information and we'll contact you. **Q: counter t info please** *(in Photo Questions)* A: Hi there! We do not have those specific details on our Super Member's homes. Our apologies! Our kitchen designers are in clubs to help you review product samples and choices to find just what you are looking for! --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-25.*