--- title: "General Repairs LLC — Woodworkers & Carpenters | Houzz" canonical_html_url: https://www.houzz.com/professionals/woodworkers-and-carpenters/general-repairs-llc-pfvwus-pf~689735779 markdown_url: https://www.houzz.com/md/professionals/pf~689735779.md entity_type: LocalBusiness business_name: "General Repairs LLC" category: ["Woodworkers & Carpenters"] image: https://st.hzcdn.com/fimgs/8e63808006f072fe_8065-w400-h400-b0-p0--.jpg address: "Portsmouth, Virginia 23703, United States" latitude: 36.8695 longitude: -76.3869 phone: "(757) 713-4948" website: http://www.genrepllc.com/ rating: 5 review_count: 21 best_of_houzz_awards: 2 followers: 7 last_updated: 2026-09-23 --- # General Repairs LLC Original Houzz profile: [General Repairs LLC](https://www.houzz.com/professionals/woodworkers-and-carpenters/general-repairs-llc-pfvwus-pf~689735779) ## Professional summary - **Primary category:** Woodworkers & Carpenters - **Location:** Portsmouth, VA - **Serves:** Chesapeake, Norfolk, Portsmouth Heights, Portsmouth, Suffolk - **Houzz rating:** 5.0 out of 5 (21 reviews) - **Best of Houzz:** 2 awards (2018–2019), for Service. ## About ### Houzz Badges - Recommended on Houzz - 100 Ideabook Saves General Repairs LLC is an award winning home improvement company specializing in custom carpentry, trim work and moulding installation. Family owned and operated, we have been serving the Hampton Roads area since 2003. Our company uses high-grade materials, we don't take shortcuts and we deliver superior workmanship at competitive prices. Because we consider every customer a part of the General Repairs family, we're eager to earn your trust through consistently providing great service. We're proud of our work and that's why we guarantee it. Browse our photos and get to know us. We’re happy to answer your questions and discuss your upcoming projects. With our knowledgeable expertise, quality workmanship and excellent customer service, we're sure you'll be happy that you hired us. ### Services Provided - Carpentry - Custom Built-ins - Finish Carpentry - Custom Home Bars - Interior Door Installation - Baseboard Installation - Crown Molding Installation - Custom Bookcases - Custom Fireplace Mantels - Custom Pantries - Custom Shelving - Trim Work - Custom Bathroom Vanities - Vanity Installation - Wainscoting - Shelving Installation - Garage Storage - Deck Repair - Pergola Construction - Trellis Construction - Closet Design - Custom Walk-in Closets - Rotted Wood Repair - Universal Design ### Areas Served - Chesapeake - Norfolk - Portsmouth Heights - Portsmouth - Suffolk ### Typical Job Cost $1,000 - 6,000 ## Business Details | Field | Value | | --- | --- | | Business Name | General Repairs LLC | | Address | Portsmouth, Virginia 23703, United States | | Phone | (757) 713-4948 | | Website | http://www.genrepllc.com/ | | License Number | 421691459 | | Followers on Houzz | 7 | **Social profiles:** - Facebook — https://www.facebook.com/GeneralRepairsLLC - LinkedIn — https://www.linkedin.com/in/james-mercaldo-20880521 - Blog — https://www.genrepllc.com ## Contact - **Houzz profile:** [General Repairs LLC](https://www.houzz.com/professionals/woodworkers-and-carpenters/general-repairs-llc-pfvwus-pf~689735779) - **Website:** http://www.genrepllc.com/ - **Phone:** (757) 713-4948 ## Credentials **Certifications & Awards** - Angie's List Super Service Awards 2011-2018 - Contractor of the Year- Angie's List - Best of Houzz 2018 - **Best of Houzz:** 2 awards (2018–2019), for Service. ## Reviews **Overall rating: 5.0 out of 5 — 21 reviews** ### Reviews **★★★★★ — Kurt Janke, Feb. 2018** > James and Kelly run a top-notch business. We are a military family that has used General Repairs exclusively since 2008. James impressed us immediately with his conscientious and careful work. He measures twice before cutting, he takes his time to plan the project perfectly, and then he executes that plan with the expertise of a highly skilled craftsman. Since our lifestyle has taken us overseas much of our career we have trusted General Repairs to care for the upkeep of our home and repair. They have never let us down. They are always dependable, trustworthy and honest. Finding someone like James and Kelly has been a God-send. It is so nice to know that whatever we need it will be done right and with the care that I would give it. It also will be done a thousand times better than I would do it. I give my personal and professional recommendation to General Repairs and would do so without hesitation. When a company like this has shown this level of commitment and care over the past decade who else would I turn to. **★★★★★ — Johnsey Steppe-Parks, Jan. 2018** > I would recommend General Repairs LLC to anyone needing repairs. Mr. Mercaldo was very professional from my 1st contact with him. He replaced some rotted wood on the front porch. He promptly came out to give me an estimate and explained the work in laymen's terms. The project was completed on budget and on time. The quality of his work is excellent. I have used him twice and always think of him first when repairs are needed. If you have projects, big or small, give him a try. You won't we disappointed!!! **★★★★★ — rdumaran, Dec. 2017** > Can’t say enough about James! One of those rare people who actually call you back, came on time when he said he would, and his work was top notch. Had another contractor out later for a separate issue and he even commented on the excellent work James did **★★★★★ — kimheisser, Dec. 2017** > I had several home improvements that I needed done to my home. Everything was done wonderfully and at a reasonable price. **★★★★★ — 6starchers, Dec. 2017** > I would highly recommend James with General Repair LLC. As a matter of fact, I have recommended him to several folks who have also been very happy with his work. He added molding to every room of my parents new in-law suite. This was a gift that my sister and I gave my parents for Christmas. He was timely, very professional, clean, and he did excellent work!! They love it! I'm planning on hiring him again soon to lay down laminate floors to our upstairs rooms **★★★★★ — Kye Mallas, Dec. 2017** > James is a quality craftsman who truly pays attention to detail as well as quality. Hard to find this type of contractor these days. He focuses on getting the job done to your satisfaction with honest and fair pricing. He never rushes a job and I never have a doubt that it was done the right way. I have used James many times over 10 years to work on my houses. He is the man to call to fix the other guys mistakes. **★★★★★ — Jess Goodman, Dec. 2017** > I hired General Repairs LLC to finish a large 3d floor space. They did an outstanding job from start to finish to include the installation of closets, sheetrock, and painting at a very reasonable cost. Highly recommend this company. **★★★★★ — Barbara Galonsky, Dec. 2017** > James Mercaldo competently completed several relatively small jobs at a reasonable price. Such as wooden railings on my front porch and back deck. Also devised a sliding door on the back of a low stationary kitchen cabinet for easier access. Other contractors would only consider redoing the entire counter top and cabinet area which would cost $$$ more. **★★★★★ — Dennis Sprouse, Dec. 2017** > General Repair (James) has been my contractor for the past 9 years. He and I are the only people who make improvements to my home. He has installed a composite deck, front storm door, numerous ceiling fan/lights, replaced the interior of all toilets, wall/ceiling painting to name just a few of his projects. He is professional, knowledgeable and the quality of his work is second to none. He completes all jobs on time and within budget. My wife always felt comfortable when he was in our home even during my absence. You will not find a more trusted and respected contractor/individual. **★★★★★ — Robert Gould, Dec. 2017** > We first hired James with General Repairs, LLC to update the interior of our home in 2012. His professionalism, honesty, and craftsmanship have resulted in General Repairs being our first choice anytime we have a need for a contractor. We have called upon him 3-4 more times since that first job...and will call again for the next one! Don’t look any further than General Repairs, LLC! R. Gould **★★★★★ — stephanie3616, Dec. 2017** > If there were more stars to give, I ABSOLUTELY would have given more. The repairs/renovations that I had done more than exceeded my expectations. I had ceramic tile placed in two bathrooms, replaced patio door, switch out light fixtures, added a butcher's block counter to my kitchen, added a space inside bedrooms and living room walls to run television cords, and other electronics. The projects were completed on time and to my satisfaction. The work was done professionally, and the staff was very polite. I highly recommend General Repairs for any of your home repair needs. **★★★★★ — eastbeach1, Dec. 2017** > General Repairs did a wonderful job at my house. Most of the tasks were fixing issues due to outdoor wear and tear from the elements. I have recommended this company to neighbors and will continue to call on them for renovations and repairs! ## Selected projects - [Aging in Place Shower Modification](https://www.houzz.com/hznb/projects/aging-in-place-shower-modification-pj-vj~2569928) - Location: Suffolk, VA - Photos: 2 - Description: This client had the walk in shower modified for aging in place by removing the glass doors and adding safety features such as hand bars and a bench without sacrificing aesthetics. The addition of hand bars at the entrance to the shower and in the shower provide stability. A wide bench allows for resting while washing lower extremities and minimizes slipping hazards. The open concept allows for ease of entrance even with a walker or moving from a wheelchair to the bench. The replacement of the ex… - [Western Branch Nursery](https://www.houzz.com/hznb/projects/western-branch-nursery-pj-vj~2585165) - Location: Chesapeake, VA - Photos: 2 - Description: Shiplap accent wall for this new nursery in Western Branch - love how this customer decorated for their new arrival! - [Screened Porch Enclosure](https://www.houzz.com/hznb/projects/screened-porch-enclosure-pj-vj~2569820) - Location: Suffolk, VA - Photos: 5 - Description: Bottom floor of two story screened porch has been enclosed for additional square footage and interior living space - [Glass Kitchen Backsplash](https://www.houzz.com/hznb/projects/glass-kitchen-backsplash-pj-vj~2584350) - Location: Chesapeake, VA - Photos: 3 - [Kitchen Backsplashes](https://www.houzz.com/hznb/projects/kitchen-backsplashes-pj-vj~2544651) - Location: Chesapeake, VA - Photos: 3 - [Master Bath Remodel](https://www.houzz.com/hznb/projects/master-bath-remodel-pj-vj~2536954) - Location: Portsmouth, VA - Photos: 4 - Description: The primary concern for the customer during this master bath remodel was to remove the dated jetted tub and install a large walk in shower for an open, elegant feel, as well as update the vanity. - [Master Bath Update](https://www.houzz.com/hznb/projects/master-bath-update-pj-vj~2569794) - Location: Suffolk, VA - Photos: 2 - [Deck Railing Upgrade](https://www.houzz.com/hznb/projects/deck-railing-upgrade-pj-vj~2544733) - Location: Chesapeake, VA - Photos: 3 - [Custom Built In's](https://www.houzz.com/hznb/projects/custom-built-in-s-pj-vj~2541967) - Location: Norfolk, VA - Photos: 5 - Description: Some examples of the built in's we've done for past customers - [Attic Conversion](https://www.houzz.com/hznb/projects/attic-conversion-pj-vj~2569830) - Location: Suffolk, VA - Photos: 6 - Description: This 3rd story attic was converted into additional living space - [Screened Porch Conversion](https://www.houzz.com/hznb/projects/screened-porch-conversion-pj-vj~2569864) - Location: Chesapeake, VA - Photos: 6 - Description: This screened porch was converted to a sun room for year round, climate controlled enjoyment [See all 11 projects](https://www.houzz.com/professionals/woodworkers-and-carpenters/general-repairs-llc-pfvwus-pf~689735779) ## Ideabooks - [Half Door Gates](https://www.houzz.com/ideabooks/125499505/list/half-door-gates) — 11 ideas - [Built In's](https://www.houzz.com/ideabooks/87118781/list/built-in-s) — 6 ideas - [Kitchen Ideas for Aging in Place](https://www.houzz.com/ideabooks/64000804/list/kitchen-ideas-for-aging-in-place) — 21 ideas - [Trim and Moulding](https://www.houzz.com/ideabooks/88192730/list/trim-and-moulding) — 1 idea - [Bedroom Ideas for Aging in Place](https://www.houzz.com/ideabooks/87121026/list/bedroom-ideas-for-aging-in-place) — 3 ideas - [Bathroom Ideas for Aging in Place](https://www.houzz.com/ideabooks/87121105/list/bathroom-ideas-for-aging-in-place) — 9 ideas [See all 6 ideabooks](https://www.houzz.com/ideabooks/users/generalrepairsllc) --- *Source: Houzz professional profile. Reflects the profile as of 2026-09-23.*