--- title: "Eternity Modern — Furniture & Accessories | Houzz" canonical_html_url: https://www.houzz.com/professionals/furniture-and-accessories/eternity-modern-pfvwus-pf~847467214 markdown_url: https://www.houzz.com/md/professionals/pf~847467214.md entity_type: LocalBusiness business_name: "Eternity Modern" category: ["Furniture & Accessories"] image: https://st.hzcdn.com/fimgs/0143f02a0ffbf1f1_4073-w400-h400-b0-p0--.jpg address: "Blaine, Washington 98230, United States" phone: "(800) 993-0903" website: http://www.eternitymodern.com rating: 3.7 review_count: 55 followers: 16 last_updated: 2026-08-16 --- # Eternity Modern Original Houzz profile: [Eternity Modern](https://www.houzz.com/professionals/furniture-and-accessories/eternity-modern-pfvwus-pf~847467214) ## Professional summary - **Primary category:** Furniture & Accessories - **Location:** Blaine, WA - **Serves:** Vancouver, Ferndale, Birch Bay, Blaine, Langley, Custer, Aldergrove, Alluvia, Cloverdale, Colebrook, Delta, Mission, Port Moody, Surrey, White Rock - **Houzz rating:** 3.7 out of 5 (55 reviews) ## About ### Houzz Badges - 500 Ideabook Saves Eternity Modern was established in 2005. We specializes in quality reproductions of Mid Century modern furniture for your home or office. We are headquartered in Vancouver, and have warehouse and distribution centers in throughout the world. ### Services Provided - Custom Furniture - Furniture Sales - Lighting Sales ### Areas Served - Vancouver - Ferndale - Birch Bay - Blaine - Langley - Custer - Aldergrove - Alluvia - Cloverdale - Colebrook - Delta - Mission - Port Moody - Surrey - White Rock ### Typical Job Cost $500 - 10,000 ## Business Details | Field | Value | | --- | --- | | Business Name | Eternity Modern | | Address | Blaine, Washington 98230, United States | | Phone | (800) 993-0903 | | Website | http://www.eternitymodern.com | | Followers on Houzz | 16 | **Social profiles:** - X (Twitter) — https://twitter.com/eternitymodern - Blog — eternitymodern.com ## Contact - **Houzz profile:** [Eternity Modern](https://www.houzz.com/professionals/furniture-and-accessories/eternity-modern-pfvwus-pf~847467214) - **Website:** http://www.eternitymodern.com - **Phone:** (800) 993-0903 ## Credentials **Certifications & Awards** - Network solutions, Upfront Merchant ## Reviews **Overall rating: 3.7 out of 5 — 55 reviews** *Aspect averages:* - Work Quality: 34.0 - Communication: 31.0 - Value: 34.0 ### Reviews **★ — HU-827514335, June 2024** > This company is a complete joke. I have never experienced such incompetence and lack of professionalism in my life. I have wasted so much time and energy trying to get answers about my order, only to be met with vague responses and constant runaround. It is absolutely ridiculous that they have the audacity to treat their customers this way. Do not waste your time or money with this company. Stay far away and save yourself the headache. **★ — Graham, Jan. 2023** > Absolutely terrible experience. I ordered a $2000+ couch from them with a delivery time of ~1month. After 6 weeks we reached out to inquire what was happening only to be told the couch had not yet been shipped, but it would be soon. Over the next 4 months we had to follow up several more times to ask what was happening with the couch to be told different stories each time. Eventually after 5 months from ordering the couch and still receiving nothing we asked them to cancel and refund the couch. Apparently because the couch had left their warehouse (zero way of verifying this other than what they say) they are going to charge a 20% restocking fee, and the shipping to our house and back. This is complete fraud and we will never buy from them again and would recommend everybody else to avoid them at all costs. **Comment from Eternity Modern:** > Hi Graham, my sincerest apologies regarding the experience surrounding your order, this is not the level of service we aim to provide. We appreciate all feedback, whether positive or negative, as it helps us improve moving forward. Our team has since processed a full refund for your order accordingly. Feel free to contact us at info@eternitymodern.com if you have any further questions or concerns and we'll be happy to assist. Thanks and take care. - Mikaela **★ — C Hickman, Oct. 2022** > To start it should be noted that Eternity Modern has blocked me from Facebook and Twitter. This is important because this is how they deal with customer concerns. Notice how there are no comments on social media, this is a sign. A piece of furniture was ordered from Eternity Modern. It came defective. This was acknowledged by Eternity Modern because they told us to apply WD40 to the chair and to hit it with a hammer to make it work. They told us if we did like the chair we could return it, but would need to pay a $630 return and restocking fee! They wouldn't budge from this and kept saying it was their policy. The furniture you are buying is poor quality, if you are unhappy, which is likely, you will be on the hook to return it and out $100's of dollars! I highly recommend you shop elsewhere, somewhere where they actually stand by their product and offer some form of customer service. Stay away!! **★ — elias\_isabel, May 2022** > Don’t buy from this store. If you have any issues, they will not try to help you as the website says. I have requested 2 time for a call back but they never called. I paid for swatches and I never received them. Terrible customer service **Comment from Eternity Modern:** > Hi Isabel, my apologies for the negative experience you've had thus far, I hope we can turn this situation around for you. I see that my team has been in communication with you since and have been assisting you at every step of the way. We greatly appreciate your kind patience and understanding as we work on improving our processes. Thanks and take care. - Mikaela **★ — J. F., April 2022** > Like so many other reviewers, I would leave a negative star if I could. The “savings” are absolutely not worth the hassle. I ordered the Sloane bed in August 2021 and was given a lead time of about 12-16 weeks. Completely understandable with industry-wide delays. Several issues unique to this company: 1. You can’t simply track the status of an order but have to send an email. 2. When the projected lead time came and went, in December I was given an excuse about items of that size being held but told it was out of production and the issue was fixed. 3) a month later when I emailed I was told there was a container shortage issue and that the ETA was early April. Based on this delay, I negotiated a 13% discount (of no use if you don’t receive the item or the discount). 4) a month later I asked about not having received the discount or the item or even an update and was given an excuse inconsistent with previous statements (production was scheduled to be completed in 10 days and a raw material shortage would mean 2-3 months before the item reached the warehouse). 5) I was told a manager wanted to speak with me about the above issues but was never contacted. After months of numerous delays and misrepresentations, I canceled my order and requested a refund. Some people haven’t had these issues but enough have that it is not worth the risk of ordering. > > UPDATE: After hearing nothing when I demanded a refund, I’ve had to dispute the charge with my credit card company. Unbelievable. **Comment from Eternity Modern:** > Hi J'me, my sincerest apologies for the experience you've had with us. We understand your frustration, this is not the level of service we wish to provide our customers. We greatly appreciate your feedback as we work to improve our processes and systems, in order to be able to serve our customers better in the future. Thank you for taking the time to share your review. - Mikaela **★ — HU-646886200, March 2022** > Such a poor service! Eternity Modern is impossible to reach when we need them… you have to write to them, and they luckily respond sometimes, days later. Simply unacceptable! **Comment from Eternity Modern:** > Hi there, we apologize for your experience thus far. We are working on a solve to have a shorter response rate so we can serve you better. Thank you for taking the time to share your feedback. - Mikaela **★ — Courtney Mras, Feb. 2022** > False descriptions in the details of the items sold on this website. I ordered an item. Upon receiving that item I realized it did not match the description on the site and was given lengthy, terrible customer service ultimately forcing me outside of the window to make a return which they would not honor to begin with, invalidating me along the way. Forcing me to keep an unusable $600 item that was falsely described on the site. Their customer service is awful, package came banged up, return policy is virtually non existent and they will invalidate your concerns and make you jump through hoops to get simple customer service through the entire experience. So disappointed/Honestly criminal. **Comment from Eternity Modern:** > Hi Courtney, we apologize for the frustration surrounding your order. As per our latest email, your case is currently under review and our team will advise once they have more information. Thanks for your patience. - Mikaela **★★★★★ — West Lafleur, Feb. 2022** > I am an admirer of mid century modern design. I have an Eames recliner, Frank Lloyd Wright leather hassocks a vintage Barcelona chair which all mix well with the Platner chairs and table. Quality always endures. It is easy to see how the philosophies if art and lifestyle in the 21st Century were influenced by these brave and great and insightful intellects. To walk into the room is like inviting all the different and brilliant Trend setting designers for a conversation in my living room. Always stimulating and entertaining. **Comment from Eternity Modern:** > Hi West, thank you for taking the time to share your thoughts about mid-century modern design and the iconic pieces you own! We too are admirers of mid-century modern design and agree with you that quality always endures. - Mikaela **★★★★★ — Christopher, Jan. 2022** > I’m in love! The fabric is great, the sofa is comfy and it’s a showstopper. I had to wait about 14 weeks but it was worth it! **Comment from Eternity Modern:** > Hi Christopher, we are very happy to hear that you're enjoying your sofa! Thank you for taking the time to share your review. - Mikaela **★ — HU-23559781, Jan. 2022** > Worst quality and customer service. > I would rate this negative if I can - I signed up just to warn you all. > > Lounge chair broke within first few months because it's such a bad quality. The chair is held by cheap plastic that broke off or is defective. I've been going back and forth between the customer service for like 3 months, trying to get information on how to send the chair back for defective replacement. Their "Logistics Staff", that they keep mentioning, is non-existent as far I know since they went cold and has not provided any info what-so-ever on how and where to send it back. If this is not scam, IDK what is. > > Save your money and buy your mid-century furnitures elsewhere. Avoid EM at all cost. Wasted $2000. **Comment from Eternity Modern:** > Hi there, our sincerest apologies for the issue surrounding your order. We would like to look into this for you but was unable to locate any orders under your name. Please do not hesitate to contact us at info@eternitymodern.com or reach out on our live chat for further assistance. Our hours are currently Mon-Fri 6am-9pm PST and Sat 9am-9pm PST. - Mikaela **★ — MATT TEICHMAN, Dec. 2021** > I have placed an order weeks ago, and payment was processed for an item that was listed as in stock and ship ready. > It’s been impossible to reach anyone at Eternity Modern. When calling their number listed, a recorded message plays, stating that their phone lines are down for system upgrades. The same message has been playing for weeks. > No response to any emails either. **Comment from Eternity Modern:** > Hi Matt, sorry to hear about the delay surrounding your order. We have been facing some issues surrounding logistic pickups due to the high influx of shipments during the holiday season, but your order has since been shipped accordingly. I understand that this has been a longer than expected wait, and we sincerely apologize for this. We have also been working on updating our communication channels, and you may now set up a phone appointment to book a call with us during business hours. We want to be able to serve our customers better and appreciate your feedback. Thank you for your kind patience and understanding. - Mikaela **★ — Operation Haus LLC, Nov. 2021** > If I could give negative stars I would. Upon confirming a furniture order the lead time was confirmed for 12-16 weeks production (not a problem!). But once that window came and went and no word from their CS team, we needed a plan B as this install was planned around an event. Our team consistency followed up on the status of the order to make sure that we were still on track for the install, and rather than answer our very clear simple questions, their CS would simply repeat that all custom inquiries had a 12-16 week lead time. Given the current foam shortage and other supply chain issues, we get that delays are possible. But for this particular project we could not risk the chance. We have emailed them to cancel this order and still nothing! I would absolutely not trust this company, nor your clients money in their hands. Since placing this order the Shopify link to the order confirmation is no longer valid and their very well curated Instagram page has since been taken down. I was really hoping to have found a lovely more cost effective modern furniture option for our projects and am really hoping we can get this refund ASAP. **Comment from Eternity Modern:** > Hi there, my sincerest apologies to hear about extensive delay surrounding your order. The furniture industry as a whole has been facing constraints in production times as well as extensive shipping delays. We are also currently going through a revamp and are working hard to resolve issues in our system and make the process a smoother one. As for emails, I can see that they were promptly responded to and a full refund has been issued accordingly as per your request. If you have any further concerns, please do not hesitate to contact us. Thanks and take care. - Mikaela ## Selected projects - [Barcelona Day Bed](https://www.houzz.com/hznb/projects/barcelona-day-bed-pj-vj~61402) - Location: Not specified - Photos: 4 - [Sunnies Studio](https://www.houzz.com/hznb/projects/sunnies-studio-pj-vj~6027584) - Location: Not specified - Photos: 5 - [Architectural Design Firm](https://www.houzz.com/hznb/projects/architectural-design-firm-pj-vj~6027597) - Location: Not specified - Photos: 5 - [Le Capitole Hotel Quebec](https://www.houzz.com/hznb/projects/le-capitole-hotel-quebec-pj-vj~6027580) - Location: Québec, QC - Photos: 1 - [Telus Garden Downtown Vancouver](https://www.houzz.com/hznb/projects/telus-garden-downtown-vancouver-pj-vj~6027594) - Location: Vancouver, BC - Photos: 4 - [Eternity Modern Customer Photos](https://www.houzz.com/hznb/projects/eternity-modern-customer-photos-pj-vj~6027321) - Location: Not specified - Photos: 56 - [Norman Side Chair](https://www.houzz.com/hznb/projects/norman-side-chair-pj-vj~5730955) - Location: Not specified - Photos: 3 - [Kubus Armchair](https://www.houzz.com/hznb/projects/kubus-armchair-pj-vj~5730931) - Location: Not specified - Photos: 3 - [Beetle Chair](https://www.houzz.com/hznb/projects/beetle-chair-pj-vj~4147923) - Location: Not specified - Photos: 1 - [Borge Mogensen 2211 Armchair](https://www.houzz.com/hznb/projects/borge-mogensen-2211-armchair-pj-vj~5730916) - Location: Not specified - Photos: 1 - [Womb Chair](https://www.houzz.com/hznb/projects/womb-chair-pj-vj~5730835) - Location: Not specified - Photos: 4 - [Drop Chair](https://www.houzz.com/hznb/projects/drop-chair-pj-vj~5730785) - Location: Not specified - Photos: 5 - [Cone Chair](https://www.houzz.com/hznb/projects/cone-chair-pj-vj~5730641) - Location: Not specified - Photos: 3 - [Baker Sofa](https://www.houzz.com/hznb/projects/baker-sofa-pj-vj~5730596) - Location: Not specified - Photos: 6 - [Pavilion coffee table](https://www.houzz.com/hznb/projects/pavilion-coffee-table-pj-vj~5730548) - Location: Not specified - Photos: 3 - [Ball Chair](https://www.houzz.com/hznb/projects/ball-chair-pj-vj~62120) - Location: Not specified - Photos: 7 - [Pavilion chair and ottoman](https://www.houzz.com/hznb/projects/pavilion-chair-and-ottoman-pj-vj~5730459) - Location: Not specified - Photos: 2 - [Mid Century Modern Womb Chair](https://www.houzz.com/hznb/projects/mid-century-modern-womb-chair-pj-vj~3899646) - Location: Not specified - Photos: 6 - [Northteak Live Edge Table](https://www.houzz.com/hznb/projects/northteak-live-edge-table-pj-vj~4149072) - Location: Not specified - Photos: 15 - [Togo Sofa](https://www.houzz.com/hznb/projects/togo-sofa-pj-vj~4148550) - Location: Not specified - Photos: 7 [See all 25 projects](https://www.houzz.com/professionals/furniture-and-accessories/eternity-modern-pfvwus-pf~847467214) ## Ideabooks - [Wish List](https://www.houzz.com/ideabooks/119413080/list/wish-list) — 2 ideas [See all 1 ideabook](https://www.houzz.com/ideabooks/users/eternitymodern) ## Community Q&A **Q: Height** *(in Product Questions)* What is seat height A: The measurement from the floor to the seat of the bottom cushion is 17"H The measurement of the back cushion is 22 1/4"H Total Height is 30" If you have any further questions, please do not hesitate to contact us at 1-800-993-0903 **Q: What is the seat height for this chair, please?** *(in Product Questions)* A: The height from the seat cushion to the floor is 18" **Q: What other colors for leather?** *(in Product Questions)* Want a red leather or brown, with light oak . A: Unfortunately, we do not have the Eames in red leather at the moment. However, we do have a Dark Brown Aniline leather Eames with light Oak base. Please contact us via the Contact Me button in our Houzz profile http://www.houzz.com/pro/eternitymodern. Thank you! **Q: Does it have a rocking mechanism?** *(in Photo Questions)* A: The Eames Lounge set does not rock or recline. It rotates and has a permanent 15 degree tilt. Feel free to contact us at 1-800-993-0903 if you have any further questions or visit our website at www.eternitymodern.com **Q: Letyramirezb** *(in Photo Questions)* I would like know the name of the furniture store where I can bought it. A: Feel free to contact us at 1-800-993-0903 or visit our website at www.eternitymodern.com **Q: What colors are available?** *(in Photo Questions)* A: The Barcelona chairs are available in the following options: Leather (Both Top Grain and Aniline): Black, White, Dark Brown, CIgar Brown, Ivory, Camel, Cream, Red, and Green Also available in Cowhide: Black/White and Brown/white --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-16.*