--- title: "FAS Exteriors — Window Sales & Installation | Houzz" canonical_html_url: https://www.houzz.com/professionals/window-sales-and-installation/fas-exteriors-pfvwus-pf~848752398 markdown_url: https://www.houzz.com/md/professionals/pf~848752398.md entity_type: LocalBusiness business_name: "FAS Exteriors" category: ["Window Sales & Installation"] image: https://st.hzcdn.com/fimgs/e6932acc05565437_6043-w400-h400-b1-p10--.jpg address: "3020 Mercy Drive, Orlando, Florida 32808, United States" latitude: 28.5803 longitude: -81.4396 phone: "(866) 737-7173" website: "http://www.faswd.com/?utm_source=Houzz&utm_medium=Profile" rating: 3.9 review_count: 8 followers: 14 last_updated: 2026-08-21 --- # FAS Exteriors Original Houzz profile: [FAS Exteriors](https://www.houzz.com/professionals/window-sales-and-installation/fas-exteriors-pfvwus-pf~848752398) ## Professional summary - **Primary category:** Window Sales & Installation - **Location:** Orlando, FL - **Serves:** Our showrooms are located in Tampa and Orlando. - **Houzz rating:** 3.9 out of 5 (8 reviews) ## About ### Houzz Badges - 1,000 Ideabook Saves FAS Windows & Doors is Central Florida's largest volume window and door dealer, with direct from the factory pricing for replacement and new construction windows and doors. FAS stands for Father And Son, and Ernie & John Wilding stand behind the sale and installation of every product we carry. FAS Windows & Doors is in business to provide you with the highest quality and most energy-efficient windows and doors available from the nation’s top manufacturers. We proudly carry American-made windows from Andersen, Eagle, Simonton, and PGT, among others! FAS Windows & Doors ensures that all local regulations are adhered to when we perform work at your home. For your protection, we secure permits on all installed jobs. You work hard for your money and you expect quality products and service from your contractor. We assure you that FAS is a reputable and reliable company, worthy of your trust. We look forward to your call, meeting you and building a relationship with you, your friends and your neighbors. Call Today! ### Services Provided - Windows - Doors and Exterior Painting / Coatings. ### Areas Served - Our showrooms are located in Tampa and Orlando. ## Business Details | Field | Value | | --- | --- | | Business Name | FAS Exteriors | | Address | 3020 Mercy Drive, Orlando, Florida 32808, United States | | Phone | (866) 737-7173 | | Website | http://www.faswd.com/?utm\_source=Houzz&utm\_medium=Profile | | Followers on Houzz | 14 | **Social profiles:** - Facebook — https://www.facebook.com/FASWD?ref=aymt\_homepage\_panel - X (Twitter) — https://twitter.com/FASWindowsDoors - LinkedIn — https://www.linkedin.com/company/fas-windows-&-doors?trk=company\_logo - Blog — http://www.faswd.com/ ## Contact - **Houzz profile:** [FAS Exteriors](https://www.houzz.com/professionals/window-sales-and-installation/fas-exteriors-pfvwus-pf~848752398) - **Website:** http://www.faswd.com/?utm_source=Houzz&utm_medium=Profile - **Phone:** (866) 737-7173 ## Reviews **Overall rating: 3.9 out of 5 — 8 reviews** *Aspect averages:* - Work Quality: 30.0 - Communication: 30.0 - Value: 30.0 ### All 8 reviews **★★★★★ — Florida Pool Enclosures, Aug. 2025** > FAS did a great job replacing all the windows on my home with hurricane impact-rated windows - the new windows look incredible, and they helped lower my monthly utility bill! **★ — Christine Jackowski, Jan. 2022** > In my opinion, I would not recommend you use FAS. I personally did not have a good experience during the 2 times I used them. **★ — zacfritz, Oct. 2015** > On June 27, 2014, my wife and I entered into an agreement with FAS company to purchase and have installed thirty-four (34) windows and five (5) doors at our home. The total transaction fee was quoted at $36,942 and we placed $18,471 down as a deposit. > > Fifteen (15) months later, and the final parts were just now delivered. > > We were told over and over again when we gave FAS nearly twenty-thousand dollars that this was a “6-8 week job”. > > Through a series of inexplicable mishaps on FAS’ end, we had: > •Multiple and routine delays from month 1, mostly without explanation > •Misrepresentations, misleading, and fraudulent sales practices > •Undelivered promises followed up by routine periods of no communication from FAS employees for weeks and sometimes for months at a time with no updates to us > •Lack of timely returned calls, oftentimes after us making multiple calls to multiple FAS people > •Six (6) different installation visits to our home > •Incorrect windows and doors delivered and/or installed; not just once, but three times (3x) > •Shoddy installation of the large kitchen window which included FAS using a box cutter to artificially cut the sashes in order to make the window fit into the standard window sill. The insulation and other materials can be seen leaking out of the four corners of the most viewed window in our entire home (see photos). > > The company’s literature and website espouses its stellar reputation and customer testimonials. > > That certainly has not been our experience. Quite the contrary, we are now unfortunately needing to seek legal relief as the CEO of FAS has sent us a final invoice even though we have refused to sign off on the 100% Satisfaction Guarantee certificate. > > Incidentally, the independent installers have been fantastic and have provided high quality work. > > The CEO blames the sales person and the window manufacturer for our problems. > > I strongly advise you go elsewhere and save your time, money, and peace of mind. Do not choose FAS. **Comment from FAS Exteriors:** > FAS would like to open this response with an apology to the customer as this project took an unusual amount of time to complete and we fully understand the customer’s frustration. During the project we encountered a full range of issues that helped add to the lengthy completion timeline, but we worked with the customer to make sure what was ordered is what we installed. FAS completes 99% of contracted jobs without issue, but unfortunately not all projects go according to plan. Throughout this process there was never any excuses made or blame placed other than on us as an organization. The project passed county inspection on 8/12/15 and has been acknowledged by the homeowner that we are 100% installed and delivered. This project took much longer than expected, but FAS remained steadfast through the process to make sure the final product met our high quality standards to the absolute completion of the contract. We apologize for the delays and bumps in the road along the way and have communicated that profusely to the customer, but feel that our reputation of high quality work should leave the final impression at the residence. **★★★★ — Stacy Larson Designs, Nov. 2014** > I highly recommend FAS Windows & Doors. The salesperson came to my home and educated me on all of my options. He was courteous and professional and spent as much time as I needed to understand my best choices. The installers arrived on time, worked diligently on a very hot summer day and cleaned up after themselves. They also spent time showing me how to operate my new windows. I am working in phases, but will purchase more when I can. **★★★★★ — Amanda Shadron Click, July 2014** > They did a great job on our window and doors. They will prompt, efficient and got the job done in an efficient manner. We will use them again. **★★★★★ — Kim Phillips, Feb. 2014** > From the sales person to the installers to the people in the office, they were all professional and kept their promises. They came when they said they would be here. They pulled the permits. They even told me a window that I wanted to install upstairs could not be done because of building code. 2 other vendors that I looked at told me "oh we will just slide them in, no one will know". They also did not lie about how much money it would save us in electric bills. They said about 25 to 35 percent. The other vendors told me 60 to 70 percent, which was a lie.. They cleaned up after themselves. No one smoked on the property. > > The quality of their products is wonderful. We replaced all of my windows and doors. We replaced our sliding glass doors with French doors which are beautiful and well built. My front door is gorgeous. The windows are so easy to clean and they look great. They even hooked up us with a contractor who boarded up some walls in the kitchen so that we could shorten the size of the windows we really wanted to have installed. We have had a lot of compliments on their work from neighbors and friends. Maybe the best part of all is our electric bills have dropped an average of $100 a month. I would and have recommended FAS windows and doors to any person that will listen. They are absolutely wonderful. **★★★★★ — dphiggins001, Jan. 2014** > I had heard about FAS Windows and Doors years ago advertised on my favorite Christian radio station. I knew if I ever needed windows I would call them. Well, 5 years later I called them and got a qoute. The quality of the windows far exceeded that of my local home improvement warehouses and were less expensive. Their knowlege and professionalism was outstanding! They worked with me and let me customize to my needs. They told me about a sale on the double hung windows which made the cost the same as single hung ones. I was thrilled! I had always wanted double-hung windows. And now, I do. They were delivered on time as scheduled. Great experience. I'll be back! **★★★★★ — brubet665, June 2012** > We replaced 4 sliding patio doors with PGT 470 doors and 15 windows with Simonton Impressions 9800 windows. Not only are these top of the line quality products, but we had two top-notch installers, Mike and Mike, in our home for four days. From the onset, dealings with their sales rep, Phillip, their project manager, Steve, and Mike and Mike, every contact was straight forward, no pressure or gimmicks, and professional in every way. What a pleasure it was to deal with FAS - including watching them tear out the old, install the new, and clean up the debris. Yes, we would recommend them to our friends and already have. BTW, theirs was not the lowest estimate, but we knew we wanted the better quality products they were going to provide. This is a company that deserves your consideration - we hope your satisfaction will be like ours - totally satisfied. ## Selected projects - [Patio and French Doors](https://www.houzz.com/hznb/projects/patio-and-french-doors-pj-vj~1252702) - Location: Not specified - Photos: 10 - [Windows](https://www.houzz.com/hznb/projects/windows-pj-vj~1104967) - Location: Not specified - Photos: 15 - [Entry Doors](https://www.houzz.com/hznb/projects/entry-doors-pj-vj~1252708) - Location: Not specified - Photos: 1 - [Exterior Coating](https://www.houzz.com/hznb/projects/exterior-coating-pj-vj~1252732) - Location: Not specified - Photos: 6 - [Orlando Showroom 3020 Mercy Drive](https://www.houzz.com/hznb/projects/orlando-showroom-3020-mercy-drive-pj-vj~1252713) - Location: Not specified - Photos: 12 - [Tampa Showroom 7711 Anderson Road](https://www.houzz.com/hznb/projects/tampa-showroom-7711-anderson-road-pj-vj~1252726) - Location: Not specified - Photos: 5 [See all 6 projects](https://www.houzz.com/professionals/window-sales-and-installation/fas-exteriors-pfvwus-pf~848752398) ## Community Q&A **Q: Beautiful curtains** *(in Photo Questions)* I love the curtains, where may I purchase them? A: Good Morning! I'm not sure about the furnishing for the room. We are a window and door company and this is a stock photo from one of our manufactures. They are beautiful and so is the room! **Q: Did you do these projects or are they Andersen stock photography?** *(in Photo Questions)* Did you do these projects or are they Andersen stock photography? A: These are stock photos for the purpose of showing the French door **Q: Where can I find this chair? Thank you.** *(in Photo Questions)* chair A: I wish I knew because it's beautiful. This is a French door that we carry. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-21.*