--- title: "Brizo Faucet — Kitchen & Bath Fixtures | Houzz" canonical_html_url: https://www.houzz.com/professionals/kitchen-and-bath-fixtures/brizo-faucet-pfvwus-pf~914771776 markdown_url: https://www.houzz.com/md/professionals/pf~914771776.md entity_type: LocalBusiness business_name: "Brizo Faucet" category: ["Kitchen & Bath Fixtures"] image: https://st.hzcdn.com/fimgs/f393d67601ae164a_7940-w400-h400-b0-p0--.jpg address: "55 E. 111th Street, PO BOX 40980, Indiana 46280, United States" latitude: 39.9416 longitude: -86.1157 phone: "(877) 345-2749" website: "http://www.brizo.com/?utm_source=Houzz&utm_medium=Profile" rating: 2.3 review_count: 21 best_of_houzz_awards: 8 followers: 585 last_updated: 2026-08-17 --- # Brizo Faucet Original Houzz profile: [Brizo Faucet](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/brizo-faucet-pfvwus-pf~914771776) ## Professional summary - **Primary category:** Kitchen & Bath Fixtures - **Location:** IN - **Houzz rating:** 2.3 out of 5 (21 reviews) - **Best of Houzz:** 8 awards (2015–2023), for Design. ## About ### Houzz Badges - Star Houzzer - Houzz Influencer - 10,000 Ideabook Saves Brizo is a luxury fittings brand for those who understand that fashion isn’t just about clothes—it’s a lifestyle. It's the culture we experience, the places we travel, the things we eat—and yes, the way we design our homes. Brizo creates distinctive designs that don’t just complete rooms, they inspire spaces. Available exclusively in showrooms. https://www.brizo.com/privacy-policy ### Services Provided - Bar Faucets - Bath Accessories - Beverage Faucets - Bidet Faucets - Body Sprays - Custom Showers - Kitchen Accessories - Kitchen Faucets - Lavatory Faucets - Pot Fillers - Showerheads & Handshowers - Tub Faucets & Fillers - Tub/Shower Packages ## Business Details | Field | Value | | --- | --- | | Business Name | Brizo Faucet | | Address | 55 E. 111th Street, PO BOX 40980, Indiana 46280, United States | | Phone | (877) 345-2749 | | Website | http://www.brizo.com/?utm\_source=Houzz&utm\_medium=Profile | | Followers on Houzz | 585 | **Social profiles:** - Facebook — https://www.facebook.com/brizofaucet - X (Twitter) — https://twitter.com/brizo - Blog — https://www.brizo.com ## Contact - **Houzz profile:** [Brizo Faucet](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/brizo-faucet-pfvwus-pf~914771776) - **Website:** http://www.brizo.com/?utm_source=Houzz&utm_medium=Profile - **Phone:** (877) 345-2749 ## Credentials **Certifications & Awards** - 2017 - Hospitality Design–Best in Bath - ADEX–Platinum - Stevie–Bronze, New Products - 2016 - ADEX–Platinum, Gold - Stevie–Silver, New Products - 2015 - Stevie–Grand, Consumer Products - Red Dot–Product Design - ADEX–Gold, Silver - BHG Most Innovative Products - Best of KBIS–Gold, Best of Kitchen - **Best of Houzz:** 8 awards (2015–2023), for Design. **Affiliations** - [The American Institute of Architects](https://www.houzz.com/professionals/schools-and-organizations/the-american-institute-of-architects-pfvwus-pf~1350720471) - [National Kitchen & Bath Association](https://www.houzz.com/professionals/schools-and-organizations/national-kitchen-and-bath-association-pfvwus-pf~1351084655) ## Reviews **Overall rating: 2.3 out of 5 — 21 reviews** *Aspect averages:* - Work Quality: 13.0 - Communication: 14.0 - Value: 10.0 ### Reviews **★★ — HU-105248586, Nov. 2025** > We purchased the Brizo Rook faucet line for your bathrooms. They look stunning…as look as you never use them! Hence the 2 star review. They continually will gather water spots that you have to towel dry after every use. We also had the bases of the faucets tarnish after the first year. Brizo replaced them on a warranty issue but I was told to use only water to clean them which is totally stupid if you what to throughly clean your taps. Who manufactures a bathroom fixture to be cleaned and wiped with water only! We wished we had never purchased this brand. Going forward we are stuck with them till we decide to do another reno in the future. **★ — Dzyner, Aug. 2025** > READ BEFORE you buy this brand!!! Quality and support are both horrible! We purchased a pair of the Brizo Allaria faucets for our recent master bath remodel. The look is stunning but they function worse than something you buy from the dollar store. Because these are not screen aerated the water splatters all over the sink and counter top (almost 2 feet from the sink!), and leaves water droplets all over the counter top and floor in front of the sink. See my photos. If you try to rinse something under the faucet (or just wash your hands) it's even worse. Imagine an uncontrolled garden hose being let loose in your bathroom sink—that is Brizo! To make things worse, our contractor called support about the issue, showed them the videos and photos that I provided (videos showing the water actually splattering on the counter), and he even verified my water pressure was at 60, which is what Brizo recommended. The support person openly admitted that customers like these for their look, not for the function, but would not offer anything but 25% off another Delta or Brizo brand product. REALLY??? These cost over $600 each, and that's what we get, a 25% off coupon. As far as I can see there is nothing in the paperwork or the packaging to say that these do not include typical screen aerators, nor that they are more for form than function, so I'm considering some legal options. **★★ — Karin Larsen, Oct. 2023** > I purchased a bathroom and kitchen faucet. Faucets are beautiful, hence the 2 stars. The kitchen one lasted 1 yr and then the mechanism to detach the faucet and extend it to spray failed. Brizo sent me a replacement part and I replaced it. Has since been working ok. Then the bathroom faucet failed after 3yrs and now only comes out in a trickle of water. I had the supply lines flushed and Brizo "customer service" decided I need to take apart the faucet and replace a cartridge and valve which they are sending me. There is a complicated pdf they also sent with multiple parts I need to disassemble (?) and replace. My previous faucets (inexpensive from big-box stores) have never failed and I replaced them with brizo faucets during a remodel. So much for the Brizo warranty. Called Brizo to complain and request a replacement faucet. Told their policy is to send customers parts to do their own repairs when faucets fail Unless you want much hassle and frustration and additional cost, consider another brand! **★ — diosw, July 2023** > I am now on my third attempt to repair my brand new Brizo tub faucet at my expense. Each time a new part has been sent out to “fix” the problem has required a house call by a plumber. Customer service is now requesting that I try to fix the problem myself while on the phone with a customer service expert. Two different plumbing companies so far, two different replacement parts and hundreds in plumber costs. Don’t spend your hard earned money on Brizo or Delta products. I have had no problems with my other Koehler faucets. **★★ — 706carol, June 2023** > I give it 2 stars because it's pretty. It just doesn't work. We put in the Brizo touch faucet in our kitchen. It's a new house. We have been in 3 months. The faucet shuts off for no apparent reason. Today we have had no water in the kitchen sink for 5 hours. It may or may not come on today but there is no telling. It doesn't relate to any know event. Plumbers have been here half dozen times. Sometimes it's working when they get here and other times not. They don't know what's wrong. The contractor has been here numerous times when we have no water. He's taken it apart & reinstalled. He can't figure it out either. He said it's under warrantee so he'll take it out and replace it but I would never buy this again. **★ — Susan Hellickson, June 2022** > Ordered a bathroom full of Brizo Atavis fixtures for a high end bathroom remodel. All of the sprayers including the shower handheld and the shower head, do not work properly. The full stream setting is a dribble. I have excellent water pressure but the little blue and black flow hole that is inside these units prevents ANY water to properly flow through the holes.I bought through Ferguson and they had me take everything off, test the chambers in the volume controls, etc. We had our plumber back out to test the water pressure and we have a ton of pressure but the fixture heads prevent ANY water from properly flowing through the device. Really a shame as the pieces are heavy and the style is very nice. Would LOVE to have BRIZO share a solution for this. **★ — puckiere, July 2021** > Purchased an expensive set of Brizo Lavatory faucets in JAN21. When they finally arrived, the order was short a set of handles. Now 8 months later, they have yet to provide the handles stating they are an on demand company and they cannot guarantee a delivery date. The person on the consumer complaint line just kept reading the company line. I asked in all of Brizo land, you cannot find a single set of handles? Once again the regurgitation of the on demand production company. With the 100's of plumbing manufacturers out there, spare yourself the agony of dealing with this modern version of Moe, Larry and Curley. **★ — DL Flooring & Design, Feb. 2021** > We're waiting for a replacement of a defective bathroom faucet since the October. Brizo keeps postponing the delivery date. The whole bathroom is remodeled and ready with the exception of the faucet installation... Very frustrating. The faucet was bought through Millers Elegant Hardware in Boca Raton -FL. > I just wish Brizo was serious about the estimate time of arrival. Totally disrespectful. **Comment from Brizo Faucet:** > Please check your inbox for a message from our team! **★ — Ron L, Oct. 2020** > We remodeled our bath about 4 yrs ago and used all Brizo Virage fixtures in the sinks, shower and bath. Almost immediately, the surface of the shower head began discoloring with water spots. When Brizo/Delta was contacted, they provided a new shower head which again did the same thing. When contacted again, Customer service insisted this was due to chemicals on the metal which I know, for a fact, is not the case. Now, four years later we have had leaks behind the wall of the shower caused by galvanic corrosion of the fixtures because the valves/control handles are made of cheap pot metal or some other poor quality metal which are in direct contact with brass portions of the valves. The set screws were frozen in place and had to be drilled out and when removing the shower control valve, the control stem broke in two. Fortunately, we had a replacement control valve for reasons I do not know which allowed us to replace the stem and handle without any additional cost of parts. Our plumber was shocked at the quality of the interior portions of the handles and valves. These are pretty and elegant fixtures on the outside but junk on the inside. For the money spent I expected far better quality. > > I do NOT recommend these fixtures. **★ — Donna B, Oct. 2020** > I had this faucet professionally installed four weeks ago. After one day I had to call the plumber back for a second visit because the water pressure was not as advertised. He changed the aerator which really didn’t make that big of a difference. My old Moen faucet was like a hydrant. After one week it stopped working and we realized the batteries were dead. So we purchased the 9 V adapter which was very expensive. I then had to pay an electrician to put another outlet under the sink because it can’t be plugged into the same outlet as the disposal. My newest issue is that the sink comes on whenever it feels like. We are not even in the kitchen and it turns itself on. After being on the phone with Brizo for more than an hour and being connected to two different people, I got no help at all. I was asked to get down under the sink and take numerous pictures and text them to Brizo. His response was “well you must have a wire hitting on something. You will have to figure out where the wire is hitting and make an adjustment there is nothing we can do “. There are no technicians who can come out and help you and any help that I get is that my own expense. Before you buy this faucet, look at the price and then factor in 2 to 3 visits from a plumber and of course the electrician, as well as the adapter (so your faucet is not running on batteries) and then ask yourself is this really what you want? As far as the lack of water pressure, the technician said that was probably from a wire too. **Comment from Brizo Faucet:** > Hello! Thanks for reaching out. We apologize for the inconveniences you have faced. In order to better assist you, we’d like to connect you directly with a member of our customer service team. Can you please provide us with your best contact information? **★ — padthai21, July 2020** > DON"T WASTE YOUR MONEY! Brizo isn't any better than a big box store brand and their customer service is terrible. They say five year warranty and that means that they will send you the parts and you pay for the service call. Our VERY expensive faucet didn't make it two years before it started dripping out of the handle and the head. Waited on hold for an hour to finally give up, sent a request through the auto system and got a reply in a day that said sending parts. Asked about service call and they said, NOPE. **Comment from Brizo Faucet:** > Thank you for contacting us and apologies for your experience. We are currently experiencing a higher than normal call volume and shipping delays for consumer orders. We appreciate your business and thank you for your patience. In order to better assist you, we’d like to connect you with a customer service representative directly. Can you please provide your best contact information via a message? **★ — Jill Leonard, Jan. 2019** > Installed a Brizo Solna pull-down bar prep with smart touch technology (64920LF) during a renovation in the fall. After about 3 months of gentle use, the touch technology stopped working and the wand no longer stayed in place. Contacted the Canadian support line (Masco) who diagnosed the issues without asking any questions and said they would send replacement parts. Not at all surprised that we should be experiencing issues after 3 months. After paying a plumber to come in and do a work around so that we would have use of the faucet in the meantime, I finally received the parts. A hose and replacement solenoid, nothing to fix the mechanism to keep the hose in place. Will now wait to get the next installment before calling the plumber again. > > Loved the look of this faucet, have raved about it to friends and family, but now have to inform them to stay away as the company does not appear to stand behind its product. How can it be that the expectation is that I should hire a plumber to install parts that are broken after three months of use? To me this is an expensive, defective faucet. Should have been replaced, which is likely what I will end up doing rather than incur the plumbing fees for repairing their product. Buyer beware. **Comment from Brizo Faucet:** > Hi Jill. We’re sorry to hear about your experience and would like to connect with you. Please message us directly with your contact information, and we’ll reach out to help resolve the issue. Thank you. ## Selected projects - [Brizo](https://www.houzz.com/hznb/projects/brizo-pj-vj~2356540) - Location: Not specified - Photos: 66 - [Kitchens](https://www.houzz.com/hznb/projects/kitchens-pj-vj~491099) - Location: Not specified - Photos: 18 - [Bathrooms](https://www.houzz.com/hznb/projects/bathrooms-pj-vj~491224) - Location: Not specified - Photos: 31 - Description: For some, it’s a place to set trends. For others, it’s a place to reset their day. Whatever you’re seeking, bath collections by Brizo® are designed to make any kind of statement you can imagine. Relax. Rejuvenate. Renew. - [Custom Showers](https://www.houzz.com/hznb/projects/custom-showers-pj-vj~2222529) - Location: Not specified - Photos: 2 - Description: The shower is a personal retreat, a tranquil sanctuary, an extension of your complete bath experience. To that end, Brizo® provides a full range of shower offerings—from pressure balance trims to à la carte handshowers, showerheads and body sprays—so you can create your ideal space. With coordinating shower trims and components for each bath collection, you can carry your personal sense of style throughout the entire room, creating the beautifully cohesive space you desire. [See all 4 projects](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/brizo-faucet-pfvwus-pf~914771776) ## Frequently Asked Questions **What kind of fixtures do you offer?** We offer an extensive range of luxury kitchen and bath fixtures designed to inspire your spaces. Our selection includes kitchen faucets, accessories, bar and beverage faucets, pot fillers, lavatory faucets, tub fillers, tub/shower packages, showerheads, handshowers, custom showers, body sprays, bidet faucets, and bath accessories. We focus on distinctive designs and superior craftsmanship. **Do you assist with sizing and specification guidance?** Absolutely! We pride ourselves on providing comprehensive support. Our experts in the showroom are dedicated to assisting you with precise sizing and specification guidance for all our luxury kitchen and bath fixtures. We ensure that every selection perfectly complements your design vision and functional requirements for your home. **Do you carry luxury and designer fixture brands?** Yes, we exclusively carry luxury and designer fixture brands. Brizo, for example, is a premier luxury fittings brand known for its distinctive designs and fashion-forward approach. We believe that fixtures are an integral part of a lifestyle, and our curated selection reflects the highest standards of aesthetics and quality for discerning homeowners. **Do you offer showroom consultations?** Yes, we absolutely offer showroom consultations. Our luxury products are available exclusively through showrooms, providing a personalized experience where our knowledgeable team can guide you through our collections, discuss your design aspirations, and help you select the perfect fixtures to inspire your space. We look forward to welcoming you. **Do you offer custom fixture orders?** Yes, we do offer custom solutions, particularly evident in our custom cabinetry and custom showers. For other specific fixture customization, we can explore options with our luxury brands to meet your unique design requirements and ensure your vision for a truly personalized space comes to life. Let's discuss your ideas in a showroom. *FAQ content may be generated based on the Pro's Houzz profile and website.* ## Ideabooks - [Custom Shower Experience](https://www.houzz.com/ideabooks/93605334/list/custom-shower-experience) — 9 ideas - [Modern Geometry](https://www.houzz.com/ideabooks/93604629/list/modern-geometry) — 8 ideas - [Tiles and Textures](https://www.houzz.com/ideabooks/89966694/list/tiles-and-textures) — 10 ideas - [Artisanal Aesthetic](https://www.houzz.com/ideabooks/87739373/list/artisanal-aesthetic) — 8 ideas - [Modern, Minimalist Design](https://www.houzz.com/ideabooks/85905965/list/modern-minimalist-design) — 10 ideas - [Fashion Inspired: Matte Black](https://www.houzz.com/ideabooks/83408570/list/fashion-inspired-matte-black) — 8 ideas - [Regal and Elegant](https://www.houzz.com/ideabooks/83398144/list/regal-and-elegant) — 8 ideas - [Jason Wu for Brizo Bath Collection](https://www.houzz.com/ideabooks/18596248/list/jason-wu-for-brizo-bath-collection) — 15 ideas - [Solna Kitchen Collection](https://www.houzz.com/ideabooks/18595086/list/solna-kitchen-collection) — 6 ideas - [Tresa Kitchen Collection](https://www.houzz.com/ideabooks/21289416/list/tresa-kitchen-collection) — 8 ideas - [Venuto Kitchen Collection](https://www.houzz.com/ideabooks/21289758/list/venuto-kitchen-collection) — 8 ideas - [Tresa Bath Collection](https://www.houzz.com/ideabooks/21289470/list/tresa-bath-collection) — 19 ideas - [Odin Bath Collection](https://www.houzz.com/ideabooks/18596767/list/odin-bath-collection) — 14 ideas - [Vuelo Kitchen Collection](https://www.houzz.com/ideabooks/18597415/list/vuelo-kitchen-collection) — 5 ideas - [Sotria Bath Collection](https://www.houzz.com/ideabooks/28061365/list/sotria-bath-collection) — 13 ideas - [Baliza Bath Collection](https://www.houzz.com/ideabooks/19709022/list/baliza-bath-collection) — 16 ideas - [Virage Bath Collection](https://www.houzz.com/ideabooks/21289826/list/virage-bath-collection) — 20 ideas - [Siderna Bath Collection](https://www.houzz.com/ideabooks/19710146/list/siderna-bath-collection) — 17 ideas - [Finding Inspiration: Travel & Design](https://www.houzz.com/ideabooks/22351373/list/finding-inspiration-travel-design) — 9 ideas - [Charlotte Bath Collection](https://www.houzz.com/ideabooks/18597864/list/charlotte-bath-collection) — 19 ideas [See all 25 ideabooks](https://www.houzz.com/ideabooks/users/brizofaucet) ## Community Q&A **Q: rubinetto per cucina** *(in Photo Questions)* in Italia è possibile trovare modelli di rubinetteria per cucina simile? A: Ciao Antonella, per favore contatta il nostro servizio clienti internazionale per ulteriore assistenza a: intlservices@deltafaucet.com. **Q: What is the brand of this bathroom faucet?** *(in Photo Questions)* Could anyone tell me the brand and/or model of this particular bathroom faucet? A: Hi Kimberly. This is the Rook Widespread Lavatory Faucet with Channel Spout and Cross Handles in Polished Chrome by Brizo. You can view this product on Brizo.com here: https://www.brizo.com/bath/product/65361LF-PCLHP--HX5361-PC. **Q: Brand name and color of cabinet hardware -- could you please share?** *(in Photo Questions)* Thank you! A: Hello. At this time, Brizo does not offer a tub drain in a Brilliance Luxe Gold finish; however, Brasstech tub drains in the Satin Bronze finish offered by Newport Brass are available in a range of styles that will complement the Litze Bath Collection in Brilliance Luxe Gold. These can be viewed here: https://www.newportbrass.com/products/categories/07/Under-Sink/53/Tub-Shower **Q: what does a smart touch do** *(in Photo Questions)* A: Hi Robby—Thank you for reaching out. SmartTouch® Technology, which allows you to activate water flow with a simple touch to the faucet body, spout or handle. This functionality makes it easy to activate water flow only when needed, helping reduce water usage and increase efficiency of motion. Read more on this technology on Brizo.com: https://www.brizo.com/innovation/innovations-for-the-kitchen/smarttouch-technology. **Q: What are the dimensions of the hood and how high is the ceiling? Thank** *(in Photo Questions)* A: Thank you for your inquiry! Unfortunately, we do not have the material information for this space. **Q: Faucet** *(in Photo Questions)* Who is the maker of this faucet? A: Hi, Julie! This is our Virage Widespread Lavatory faucet in Brilliance Polished Nickel. --- *Source: Houzz professional profile. Reflects the profile as of 2026-08-17.*