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At the present level of development of the concept of "quality" is considered as a complex component, which includes the quality of the final product, the quality of management, quality of deliveries or work, the quality of life of people (employees) and society as a whole.
Quality management is coordinated and interconnected management activities, which was built in such a way as to ensure safe and smooth operation of the organization.
Organization Management, with regard to quality means that all activity is subject to the objectives set for quality, and to achieve these goals, the organization has developed a system of plans, have the necessary resources, carried out actions to achieve their goals.
Quality management - a very important element for any business. After all, quality is one of the criteria of the high popularity of a brand among consumers. Besides good quality will save the company from warranty repairs, lawsuits, etc.
Quality management includes four basic components:
• quality control;
• quality assurance;
• quality planning;
• quality improvement.
There are 8 basic principles of quality management system:
• The principle of orientation to the user. Product success primarily depends on how the user takes it. Moreover, this principle directs the company to study the needs of its customers.
• The principle of leadership or leadership role. Quality management in the first place depends directly on the company's management, which should by their actions show his concern for the produced goods, on its quality.
• The principle of staff involvement. From more - in less. If the head of the company must set an example in their interest in the quality of products, the company and each employee must also work to improve the quality of products and must want to improve it.
• The principle of the process approach. Based on the division of the company to suppliers and consumers. Suppliers - material security that comes into the company, and which must comply with certain quality. Consumers - the product, which is depending on the materials, must be of good quality. Because this is a direct product of your company.
• The principle of the system approach. It combines two previously identified types of organization in the common system. Moreover, he claims that this system should be a common goal, and general management.
• The principle of continuous improvement. Or to put it in simple words - "There is no limit to perfection." The principle involves constant monitoring of the quality of products in order to improve it.
• The principle of decision-making based on facts. It implies that all decisions will be taken by research, scientific evidence, public opinion polls, and not on an intuitive level head.
• Mutually beneficial supplier relationships. It's simple - the supplier delivers you high-quality materials and receives respective payment. The lower the quality of the goods, the less the cost.
• It is believed that the introduction of these 8 principles in any company will improve the quality of its products and the improvement of the production process. That, in turn, affect the overall good of the company success.
About Author: Anna Lynch is a freelance writer at http://online-check-in.org/, who creates papers about business and marketing. She has a long practice and great experience in the sphere of economics and now is able to help young people.
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