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July 14, 2020
Confidence Returns to Home Renovation Market Amidst COVID-19, Houzz Barometer Finds
Expectations for new business inquiries and committed projects rebound following early pandemic impact


Houzz Inc., the leading platform for home remodeling and design, today released the Q3 2020 Houzz Renovation Barometer, which tracks residential renovation market expectations, project backlogs and recent activity among businesses in the construction sector and the architectural and design services sector in the U.S. The Houzz Barometer, which was fielded from June 27 to July 10, 2020, reports that nearly all business indicators have returned to pre-pandemic levels, following a dramatic drop in early Q2. It also shows that businesses have a more positive outlook for 2020 than they did at the beginning of the COVID-19 pandemic.

“Confidence has returned to the home renovation and design industry, with many more businesses showing a positive outlook for 2020 than just a few months ago,” said Marine Sargsyan, Houzz senior economist. “Expectations for business inquiries and new committed projects have completely rebounded, following a sudden decline when the pandemic was declared. This is supported by an increase in new project inquiries in Q2, suggesting that homeowners are getting ready to renovate. Home professionals are finding ways to move projects forward with new safety guidelines, remote collaboration tools, and online consultations, invoicing and payments.”

COVID-19’s Influence on Home Renovation and Design Businesses

More than four in five small businesses in the architectural and design services sector and the construction sector have been impacted by the coronavirus pandemic (84 and 83 percent, respectively). The most common effects include project delays (72 and 77 percent, respectively), fewer new business inquiries (66 and 57 percent, respectively) and project cancellations (61 and 58 percent, respectively). That said, each of these effects were reported by fewer businesses as compared with the Q2 2020 Houzz Barometer. Shipment delays or cancelations, on the other hand, are a growing concern for businesses in both sectors (55 and 62 percent in Q3 versus 41 and 50 percent in Q2).

Architecture and design firms responded to pandemic-related business challenges by offering video consultations, providing remote collaboration tools, sourcing more products online, and implementing safety guidelines at the office and worksite (59, 49, 45, 45 percent, respectively). Construction businesses implemented new safety guidelines, utilized video consultation tools and sourced more products online (62, 37 and 33 percent, respectively). The two solutions adopted significantly more frequently since last quarter by businesses in both the architectural and design services sector and the construction sector were video consultations (49 and 30 percent, respectively, in Q2) and online product sourcing (34 and 26 percent, respectively, in Q2). Approximately a quarter of businesses in the architectural and design services sector and the construction sector also adopted online invoicing and payments (33 and 24 percent, respectively). Many of these solutions are supported by the Houzz Pro business and project management software.

Despite pandemic-related headwinds, as well as pricing and availability of materials, labor shortages and the current political climate, more businesses in the construction sector and architectural and design services sector report a neutral to good outlook for 2020 (82 and 73 percent, respectively, compared with 66 and 56 percent, respectively, in Q2).


Q3 2020 Construction Sector Barometer
- The Expected Business Activity Indicator related to project inquiries and new committed projects increased significantly to 75 in Q3 (compared to a low of 18 in Q2 and slightly higher than the Q1 reading of 74). Expectations for project inquiries were up at 79 and new committed projects were at 71.
- The Project Backlog Indicator increased to 6.2 weeks in Q3 relative to Q2, which is 1.3 weeks longer than a year ago.
- The Recent Business Activity Indicator related to project inquiries and new committed projects increased slightly to 49 in Q2 (compared to 48 in Q1). This is driven by an increase in project inquiries, which grew to 51 in Q2 (up five points relative to Q1), and a decline in new committed projects to 46 (down four points relative to Q1).

Q3 2020 Architectural and Design Services Sector Barometer
- The Expected Business Activity Indicator related to project inquiries and new committed projects increased significantly to 67 in Q3 (compared to 35 in Q2 and 68 in Q1). Expectations also increased for project inquiries to 71 and for new committed projects to 64 in Q3.
- The Project Backlog Indicator increased to 4.5 weeks in Q3 (relative to 3.6 weeks in Q2), which is only 0.2 weeks shorter than a year ago.
- The Recent Business Activity Indicator related to project inquiries and new committed projects increased to 48 in Q2 (compared to 44 in Q1). This is driven by a growth in project inquiries to 53 (up 14 points in Q2 relative to Q1), and a decrease in new committed projects to 43 (down seven points relative to Q1).

Notes to Editors
The Houzz Renovation Barometer is based on a quarterly online survey sent to a national panel of businesses with an online profile on Houzz. The Barometer keeps a pulse on home renovation market conditions via three distinct indices that track expected, current, and recent business activity in two related industry sectors, the construction sector and the architectural and design services sector.

The Expected Business Activity Indicator is based on survey questions that ask businesses to report whether they expect the number of project inquiries and new committed projects to increase, decrease or stay unchanged in the upcoming quarter relative to the prior quarter. Scores for each component are then computed as a seasonally adjusted diffusion indices on a scale of 0 to 100, with index values over 50 indicating that a greater proportion of firms reported quarter-over-quarter increases than those reporting decreases.

The Recent Business Activity Indicator is based on survey questions that ask businesses to report whether they observed the actual number of project inquiries and new committed projects increasing, decreasing or staying unchanged in the most recent quarter relative to the prior quarter. Scores for each component are then computed as a seasonally adjusted diffusion indices similar to the Expected Business Activity Indicator. Recent Business Activity Indicator scores can be compared to the Expected Business Activity Indicator scores for any given quarter to see whether actual activity met, exceeded, or fell short of expectations.

Finally, the Backlog Indicator is based on survey questions that ask businesses to report wait times in weeks before a company can start work on a new midsize project. Scores are computed as average wait times without a seasonal adjustment.

All three indices are computed individually for two subsectors in the construction sector (build only remodelers and design and build remodelers) and for two subsectors in the architectural and design services sector (architects and interior designers), as well as for nine regions that follow U.S. Census Bureau Divisions. The aggregated national indices are computed using industry subsector weights and regional weights derived from the 2016 U.S. Census County Business Patterns survey. Detailed methodology and underlying quarterly indices for the construction sector and the architectural and design services sector, and other information on market conditions can be found on houzz.com/research.

The Q3 2020 Barometer was fielded June 27th, 2020 through July 10th, 2020 and garnered responses from over 2,000 home improvement firms on Houzz. n=2,035.

About Houzz
Houzz is the leading platform for home renovation and design, providing people with everything they need to improve their homes from start to finish. On Houzz, people can find design inspiration, research and hire home professionals, and shop for products to complete their projects. For home professionals, Houzz Pro (houzz.com/pro) provides an all-in-one software solution that empowers industry pros to stand out, win clients and manage their projects efficiently and profitably. The Houzz community is made up of millions of homeowners, home design enthusiasts and home improvement professionals around the world. Houzz is available on the web and as a top-rated mobile app. Headquartered in Palo Alto, California, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz is a registered trademark of Houzz Inc. worldwide. For more information, visit houzz.com.