How Long Does it Take to Get Paid with Online Payments?

Houzz Pro online payments gives you an easy, convenient and secure way to receive payment from your client. When your client pays with online payments via ACH/bank transfer/e-check, you can access your money in 2 business days. For credit card payments, you can access your money in 2-3 business days.

Please Note: Transfer rates can vary by bank.

Online Payment Processing Timeline

1. Your client pays by credit card or ACH/bank transfer/e-check. 

2. It takes approximately 2 business days via ACH or 2-3 business days via credit card to transfer the funds to your bank account.

ACH Example: If you receive an ACH payment before 2 p.m. EST, which is early morning UTC on the 25th, you should see the payout the next business day. For anything after 2 p.m. EST, the payout will appear within two business days.

Credit Card Example: If you receive a credit card payment at 12 p.m. EST on April 24th, which is early morning UTC on the 25th, you should expect to see the payout occur by the end of the day on the 27th UTC.

First Payment Process

In order to protect you from fraud, your first payment may take longer than normal to process, since we validate and review the transaction details. For first payments only, posting to your bank account may take up to 3-5 business days for credit card transactions, and 4-6 business days for ACH transactions. Future payments will follow the schedule listed above.

Online Payment Notifications

When your client pays you through online payments, you’ll get notified via email immediately after the payment has been made. You’ll be notified twice: Once when the payment has been paid and is pending, and once again when the payment has been authorized (once it’s been processed and approved by the issuing bank). 

The email will contain information such as the client’s name, the payment amount, the processing fee (if you chose to offset to the client), and a link to more details.

You can also always keep track of all your online payments using the online payment filter in the Financial Reports section.

Read these helpful resources to find out more about online payments:

How to Set Up Online Payments

How Houzz Pro Payments are Processed

Online Payment Transaction Fee Rates

How to Offset Transaction Fee to Your Client

How to Get Paid on the Spot

How to Edit the Payment Method Settings

Still need help?