QuickBooks Online Support Add-On

QuickBooks Online Support connects you with an expert support team so you get the most out of your QuickBooks Online and Houzz Pro integration.

To help with your QuickBooks Online integration, Houzz Pro provides free, 30-day unlimited support — you can use this at any point.

For support after this complimentary 30-day period, you can sign up for the QuickBooks Online support add-on from Houzz Pro. This provides you with support from QuickBooks Online Accounting Integration Experts for an additional $49 per month.

To add QuickBooks Online Support to your Houzz Pro account, contact your Client Success Manager. You can also create a support ticket by clicking the Submit a Support Inquiry link at the bottom of this article.

Topics for assistance from a QuickBooks Online Accounting Integration Expert include:

  • Connecting and establishing a sync between Houzz Pro and QuickBooks Online
  • Mapping Houzz Pro to QuickBooks Online Chart of Accounts
  • Setting up sales tax in Houzz Pro
  • QuickBooks Online settings for integration checklist
  • How to best use bank feed with Houzz Pro synced
  • Specific sync questions
  • Syncing documents that did not sync over due to lag time, user error, or a bug
  • How to handle vendor and customer credits/refunds in Houzz Pro
  • How documents and payments sync to QuickBooks Online
  • Perform a historical sync (for Designers only)
  • Training on best practices to ensure a seamless sync

For assistance with the following topics, please visit https://quickbooks.intuit.com/learn-support/or contact your Accountant/Bookkeeper:

  • Questions specific to sales tax rates, how to tax clients or file sales tax
  • Connecting bank and credit card accounts to QuickBooks Online (bank feed)
  • Setting up your Chart of Accounts in QuickBooks Online
  • QuickBooks Online training (beyond the Houzz Pro sync)
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