Mistake 5: Neglecting to use change orders
Scope creep is an inevitable part of the construction process. It’s common for homeowners to change their mind about something; perhaps they want a wall moved, or have decided to go with more expensive tiles for their bathroom floor.
Whatever the change may be, it can result in an increase to the estimated cost of the project. A change order is important because it helps you show your client that additional work will cost more, and allows you to be paid for those additional services. Construction businesses who don’t use change orders will either forget to charge their clients, or may have clients refusing to pay because the new fee wasn’t agreed upon.
Houzz Pro enables you to create change orders with ease and send them to your client for approval. You can either create one from scratch or from an approved estimate. You can also set a due date for approval and your payment terms. Once it is sent off to your client, they will have to check a box acknowledging they understand the terms of the change order, then prompted to provide an electronic signature and a final approval via the ‘approve’ button.
Changes to agreed-upon estimates can quickly become awkward, sticky situations. Making sure clients contractually approve all changes with Houzz Pro will ensure there is proper documents, due diligence, and communication. Ensuring in the end that you will get paid and your clients remain satisfied. It’s a win-win for both parties.