2. Reduce Costly Waste
The construction process sometimes involves shipping delays, price changes and clients’ changing their minds. But efficient and regular communication can minimize mistakes or even prevent them entirely — saving you the expense of having to return misordered materials, for example, if you can even return them at all. Houzz Pro integrates email accounts, video calls, online calendars and daily logs, so all of your information is in one place and cross-checking is easy. Plus, clients can view progress photos and notes, and follow the project timeline, so they always know what’s going on and can speak up if something isn’t right — another way to keep costly mistakes at bay.
“Houzz Pro is my platform to keep everything organized for the client to easily see and understand and know where everything’s at,” says Bryan Payne, owner of Arizona construction firm Many Mansions.
“I like to send picture updates,” says Taghi Shaw of Waze Development in Cambridge, Massachusetts. “Communication is important so that you don’t get to the finish line and they look at it and say, ‘That’s not what I thought it would turn out to be.’” With Houzz Pro you’re more likely to get it right the first time, so you won’t have to shell out for the cost of do-overs.