1. Create repeatable processes
"The key to scaling a business is to create workflows that are standardized and repeatable." says Bryan Payne a custom builder and owner of Many Mansions
For example, having an estimate builder that is based on re-usable templates. Or a proposal tool that pulls products from a living, online library, can save hours of time.
“I dedicate time in my daily schedule for email. At the beginning of the day I determine what is urgent enough to answer right away, and what can wait until the end of the day. Now I’m not spending all day trying to dwindle my inbox down.” Celeste Jackson, Celeste Jackson Interiors
Having a consistent lead screening process when handling new inquiries can help you identify only those clients who fit your ideal client profile. When calls come in, use a questionnaire to determine the project’s scope, location, budget, timeline, and the potential client’s expectations.
"Declining projects that aren’t the right fit frees up time to work on projects that are—projects that you’re good at, that you can earn a reasonable profit from, and that produce happy clients who promote you to their friends.” Timothy Cleary, Charles Ross Homes