While 2020 was a year of unprecedented challenges for many small businesses, for John Hare it was the year he and his husband, Kelly Collum, launched their San Antonio, Texas-based design firm, Core Design. The couple, who have over 30 years of experience between them, were surprised at their success given the pandemic’s effect on the economy. “We thought it was going to be slow, but it’s been nonstop,” Hare says. “I think we’re up to about 14 clients now.” As a new business, Core Design relies on all-in-one business management software to keep up with its growing demands.
Hare, who specializes in redesigning spaces that are both beautiful and functional, says the adoption of tech solutions that streamline the way he runs his businesses has been key to his success. He relies on Houzz Pro business management software to handle leads, estimate building, client collaboration, online payments, marketing and more. “I cannot imagine doing this type of work without Houzz Pro now,” Hare says. “I’ve never had this amount of clients over the past 29 years at one time. When the internet was at its infancy, we didn’t really integrate it into our business, but now we have no choice. The tools that Houzz Pro offers and the way that we can expand with it is terrific.”