The defining quality that separates successful construction companies from the rest is a solid grasp on organization. There are so many moving parts throughout a single project’s journey that need to be tracked and organized, and many pros are finding that pen and paper does not cut it. Let’s dive into the top 3 benefits that construction project management software offers pros, and why these tools are not a nice-to-have but a must-have for a thriving construction business. 

1. Customer service 

Sales, revenue, and profits are at the heart of every business, and construction is no exception. If you want to win new business, bring in repeat business and referrals, and make more money - you’ll need to impress your clients every step of the way. Project management software allows you to track your leads and convert them into paying customers with real-time communication that keeps track of calls, messages, emails, and texts all in a centralized place. 

You can add notes so that you don’t forget a thing, schedule meetings based on your availability, and streamline creating and sending estimates. Your client will appreciate your timely follow-ups, your document organization, and your ever-present knowledge of where things are and where they are going at any point during their construction process. The ability to provide an excellent customer experience will lead to better reviews and a leg up on your competition.

2. Organization

Disorganization is expensive, and delays can mean thousands of dollars of lost revenue. Ensure that you and your employees are in control of every single document, proposal, estimate, and payment schedule of each client at once. Never rummage through old emails and texts again trying to fit the pieces together. With a project management tool like Houzz Pro, you see all project documentation in a centralized place, with the right dates, notes, and context. 

Proper organization is key to staying on top of estimates that need to be created, shared with clients for approval, change orders, payments and more. Not only will your documents and client communication be organized, but your team’s access to information can also be organized for optimal efficiency.

3. Productivity 

Time is money, and construction project management software helps companies get things done faster and better. With a project management tool, you can easily manage lead follow-up and schedule meetings, organize all of your projects and see project status’ at a glance, easily create change orders for client approval and online payment, and so much more. It’s amazing what a single tool can do to positively impact almost every area of your business. 

Project management tools also empower you to build upon your success. You can use what works for you again and again - such as templates for estimates, recurring payments, and visual timelines that you can share with your clients. Once you optimize your process and see how much time, effort, and money you’ll save - you’ll never go back.