furniture-n-cabinets

The company installed bookshelves in my home office and did not install them correctly, as one side is not flush or level with the wall, thus making a hidden door crooked. In an attempt to fix the issue, they removed the door to take back to their shop and upon returning the door it was damaged (scrapes on the sides and the back panel is not square and is filled with holes from nails, thus needing to be replaced + the installed support pieces that do absolutely nothing). They did not attempt to address the bookshelf that is not flush but communicated to me they would fix everything after a representative, Cindy, came to evaluate and take pictures of the problems. I have attempted to reach the owner, Kevin, via phone and email, as well as his representatives countless times, but they refuse to communicate with me. I have remained courteous throughout this debacle but am now taking action. As a result, I do not recommend doing business with this company because they do not take accountability for a workmanlike manner and are not customer service oriented.