Review by matt hectomie:I ordered a mattress over two weeks ago with a promise delivery that has since passed. I have spoken to over 6 people and each one has given me a different answer. So far my mattress was to be shipped Sept 19-21 but then it shipped on the 28th, but then it shipped on the 27th, but then it was to ship on Oct 2, and then Oct 5. I requested a refund but was told that couldn't happen until Fedex r...
Review by John Platt:It was super easy to carry into the bedroom, and right after we opened it, the bed just started expanding…It did have a bit of a smell for a few hours but we ended up taking a nap on it later that afternoon and loved it. We joke that we cant wait to sneak into bed at night. Trial and warranty are nice but we’re happy with how it feels.
Review by Cameron Stanley:We have been sleeping on it for a month and I'm really happy with the mattress, has been really sleep great. It did take what felt like forever to come so we had to order an air mattress… major pain as we had just moved but happy we did not cancel. Now we’re shopping for bed stands and carpets :)n
Review by Wiliiam Vietinghoff:I recently purchased a Nectar Sleep thanks to their financing plan, we saw some really cool unboxing videos on YouTube and decided to give the 365 night trial and forever warranty a try.
Review by Billy Jasso:Very comfortable. I like the forever warranty and 365 night trial. I’ve only had the mattress a few weeks but so far so good, the customer service team was great and asked us to leave a review here, more than happy with all their help.
Review by Jody Prevatt:Looks great, feels better. The reps on live chat for customer service were very helpful answering our questions. We’re happy to leave a review for Nectar as it has been the most comfortable mattress we’ve owned. THANK YOU!
Review by Duane Manning:I’ve ordered from Nectar twice. First for our guest bedroom and then for our son, our guests couldn't get enough.. The price is a no brainer for smaller beds, the first time shipping did take almost 16 days but second time was faster than estimate by a day. We are very happy with our Nectar Sleep and now considering their frame but having fun buying new sheets.
Review by K Jenkins:If I could give it a minus star, I would. First, it took a month and a half to get the Nectar mattress delivered, after they had been sitting on my money that entire time. Second, the mattress is hard. ROCK hard. Kills the back, shoulders, makes my feet go numb. Third, their return/refund process is a nightmare. Took 3 weeks to get a credit, it's now been 4 weeks and I received an email at 1...
Review by C Brown:Won't deliver the mattress and won't refund my money. Bad combo. Going to have to get FTC involved or something I guess... would NOT recommend and would actually STRONGLY encourage people to go elsewhere
Review by shannonwall79:Horrible service the likes of which I have never encountered from any company before. I ordered a mattress over a month ago and finally received an email stating that my order had shipped on 3/17. I have still not received my mattress, a FedEx tracking number has never been provided, and now when I call the only people who I can reach are the sales staff who have no information about existing orde...
Review by Kelly Zimmerman:Horrible customer service in Spring of 2017. We ordered a mattress from Nectar for our brand new first home and have been strung along for nearly 2 months and 5 different delivery dates that have all turned out to be inaccurate. We were told that this would be worth the wait but it has been the most underwhelming customer service experience we have ever encountered. Our customer service rep, Z...