Review by proudmary22:We hired Horizon to replace 2 air conditioner/ Heat pumps. They were prompt, neat and very professional. We have since had them return to do the routine maintenance and Fall check up on our systems. We were very happy with the service we received.
Review by aimeestahler:We have used Horizon for our heating/AC check ups and plumbing issues. We were very impressed by both Horizon employees- especially Bill. They were timely, professional, knowledgable, and friendly. Our issues were cared for expertly. We have recommended Horizon to others.
Review by tomsulpizio:Terrific experience, from the initial consultation, including identifying existing issues with the HVAC system beyond just replacing the units. Full disclosure of all pertinent facts and circumstances made it easy to see why Horizon outshines the competition. The installers were professional, courteous and willing to answer all questions we had throughout the day.
Review by paul_d_frick:Matt provided competent, courteous service. He talked to me as he worked, explaining how the system worked, pointing out what needed to be done now, as well as what I could expect in the future. I had heard Horizon's ads on KYW, so my expectations were high. Matt exceeded them in every way.
Review by joanshander:I recently had my air conditional serviced. The service was excellent and on time. The serviceman was exceptional, polite and eager to do a great job. After completion he explained what had been done and what might need to be done sometime down the road. I comment Horizon and a job well done.
Review by pjreise:As you read this...keep in mind that my AC unit is NOT EVEN BROKEN!! I had a VERY BAD EXPERIENCE!!!! The Technician told me my AC unit was broken and the repair cost he quoted was astronomical. It was an obvious ploy to get us to consider purchasing a new one! I have had had 2 other companies look at my problem and also spoke with 2 A.C professionals that I know personally (in other states) to...
Review by lpelan:We contracted with Horizon a couple of years ago to do our HVAC semi annual maintenance. I was home when the technician came for the A/C check up. He arrived on time and even called when he was a half hour away to let us know he was in route. He explained what he would be doing and went about the inspection. He reviewed all of his findings with us after he was done. I was impressed with the p...
Review by annpelmuth:Professional, courteous, knowledgeable and efficient are just some of the words we'd use to describe the two technicians who worked on three A/C units in our home. Despite the pouring rain and all the trips inside and out, they never complained - not once in three hours! Whatever formula Horizon is using for service, especially customer service, keep it up!
Review by swhalen0909:Call Horizon Services! This is the first time we used them and we are very pleased. Justin came out on June 15, 2015 to do an air conditioning check. He was very professional, yet personable. As he was writing up his paperwork, Justin took a few minutes to interact with our young children, who were very interested in him and why he was here. It was nice to see that. He was very respectful and cou...
Review by jackolson90:I had Horizon to come out to do an annual tuneup on my central air conditioner. The tech did an excellent job. He was knowledgeable,. He left the site clean with no trash laying around.
Review by lkaess:My inside air handler (Carrier) was 18 years old and the heat pump outside was a bottom-of-the-line Ducane that was 15 years old and already had a few parts repaired and a hard start installed. I couldn't ask anymore from either of these units. I contacted Horizon and they came out and gave me a quote on replacing both units. I called another company just to see if I was in the same ballpark an...
Review by hemant_mehta96:Technician came for yearly PM. Very nice, knowledgeable person. Explain me everything he was doing and answering all my questions. Cam eon time too. He change both filters for heating/ Air Conditioning and dehumidifier.
Review by drlori2u:While the plumber was very nice, it was obvious he was trained to 'overfix' things so they can guarantee their work for 2 years. He would not consider just replacing the gasket on my toilet that was the problem, but HAD to replace everything in the toilet as well. It was not necessary and did increase the price substantially. He also was either inexperienced or just didn't want to tackle a leak...
Review by nytalker64:We have used them for installation of a new HVAC system for our home. They are reliable, knowledgeable and excel in customer service. A pleasure to deal with and recommend highly!
Review by mccabe57:Horizon came to service air conditioning. Unit was cleaned out and seemed to be running fine. System then began to run with no cold air coming out of vents. Called Horizon and they returned. Tech showed me that the unit had frozen. He also told me a new unit might be needed. Since he couldn't fix while frozen, a third tech came back. He said that a new motor would be required at a cost of $...
Review by windytrixie:From the original techs who inspected my AC compressor, to the salesman and the two young men who installed my new Lennox equipment, everything was well done. All were courteous, knowledgeable and respectful of my needs. Despite a truck breakdown on the day of installation, which created a delay of several hours, I was kept informed of the situation. Just a side note......my energetic little toy Y...
Review by csheller22:I was extremely pleased with his knowledge and thoroughness. He explained the problem and ways choices to handle it, I would use hime again in a heart beat.
Review by HU-259812:You know the quality of a company by the employees it keeps. From my experience with Horizon Services employees I know that Horizon Services itself is a great company with the highest quality.
Review by Leigh Jacobs:The fourth of five HVAC contractors we'd asked for estimates. Horizon made solid recommendations and gave us a great price. Their crew showed up on time the following morning wearing clean uniforms and got right to work. Every member of that team was courteous, knowledgeable and clean. They started at 8:30: removed old equipment including an oil tank, converted us from oil to gas, installed a new ...
Review by kevmilmac5:We had our 21 year old central air die suddenly 2 weeks ago. Our old HVAC company was slow to give us a quote. We called Horizon on a Saturday, they had a sales person out in less than 3 hours who comprehensively evaluated our needs and we had the system installed 3 days later without a hitch. Great people, great products.
Review by Tamíra DeVlïn:I've used Horizon services twice now. On both occasions I had the same very friendly, competent tech and my problem was resolved quickly and professionally and at a very reasonable cost. I was grateful someone recommended them as I'm new to the area and was afraid of a high cost I was unprepared for.
Review by Robert Granholm:I've had Horizon Services to my house almost a dozen times now, for a house to road drain pipe cleaning, HVAC work, plumbing work, and each time the techs have been understanding, respectful, and easy to get a long with. They've been polite, and not pushy.
Review by Wayne Atherholt:Horizon has been our home HVAC company for the past two years. Their professionalism and attention to detail has allowed our dilapidated heating system to run efficiently through this terrible winter. Thank you to all of the service technicians who came out to service our heater.
Review by arunjacobv:Requested emergent service, and horizon called immediately to receive details and arranged for an appointment.Price was high, so we didn't end up using their service