Interior Motif - Hunter Douglas Gallery

From start to finish, Stephan, Ariel and the entire staff were outstanding. They were extremely friendly, and patient with my wife and I, as it took us quite a bit of discussion to decide on what treatments would suit us best. They stuck with us every step of the way, and had answers to all of our questions, as well as presenting us with potential problems/benefits that we would never have thought of on our own. We're glad we listened to them, because everything they advised on was 100% the best course of action for us. They provided a very detailed, and itemized list of charges, and clearly explained the costs involved, with NO surprises or hidden fees/costs popping up at the end. Everything was as advertised. When it came to installation, they absolutely nailed it. Everything was done either on, or ahead of schedule. They respected our home and never left anything even close to a mess. We would absolutely recommend Interior Motif to any of our friends, and would use them again without even thinking twice about it.

Terrible service from Interior Motif. Truly aggravating. Will never recommend and certainly will not use again. Instead, go to The Curtain in Palisades Park. I wish I had. I subsequently got a quote for same product which came in 26% less than Interior Motif. In short, owner measured window incorrectly so when blinds were being installed 5.5 weeks after I ordered them, one of three did not fit. That's bad enough. But during the following two weeks, the owner and his staff consistently over promised then under delivered finally installing the missing blind on Thursday July 3. The owner promised to send me a $100 to make-up for their poor service. He never did. Owner could not understand why I was upset. No apologies for wasting my precious vacation time, having to chase him down to learn status, having to wait around while store staff figured out how to create payment receipt and so much more. His installer said that it's been a growing problem that the woman in the store schedules installations for time blocks when it's likely the product will not yet be available.