We want you to be 100% happy that the floor we’ve created together is as beautiful as the one in your dreams. If not, we’ll replace it for free. That's what we call The Beautiful Guarantee®. We are confident and offer an easy-to-understand warranty system that gives you a tailored level of protection.
As a cooperative, we are able to work together to gain buying power and scale. With over 1,000 independently-owned stores, our cooperative is the largest buyer of floor covering in North America. For this reason, we are able to negotiate great prices and then ultimately pass those savings on to our customers.