Mr Bid Services

Treat the customer as the customer!! Mr. Bid fails at that! If the customer doesn’t want contractors/strangers in their home, respect it. You say you’ll have a project manager then have one. Ours quit and was never replaced. Kitchen remodel never finished. Spoke to all of the contractors and the same thing was said. They were concerned about getting paid. All contractors are really subs that own their own businesses. They don’t work for Randy. Beware you’ll never see breakdowns on cost. Still waiting for kitchen to be finished from march 15,2020. Save yourself the stress go to someone else.

Hired Randy and Mr. Bid Services team on a full house design and renovation services in Detroit with Shawn as the PM for much of it. Project was very slow to execute (took 17 months) and I never felt like I was treated like a customer. It was more like they were doing me a favor anytime I asked for updates or pushed for progress to be done. Was disappointed in timeliness and quality of workmanship by Mr. Bid and its subcontractors. Mr. Bid Services has also refused to honor the construction warranty to address issues discovered within first few months of completion. Examples of mistakes included not flashing a vent to the roof, failure to hardware smoke alarms, drywalling over outlets/live wires, failure to create drain system for attic air handler condensate, failure to vent toilets, not affixing counter to cabinets, and overall poor planning of cabinetry measurements. I ended up having to hire a plumber, HVAC, and electrician to fix some of the critical problems left over by Mr. Bid. Additionally the LVT flooring that they recommended and installed has already started to come apart in several places. I have reached out to Mr. Bid regarding warranty work for the above items and have been met with radio silence. Do not recommend.

Took a little longer than planned but they provided us the bathroom we were looking for. Workers were courteous throughout the job.

We hired this company to complete a minor renovation in a new move in. We had the carpets removed and hardwood flooring put in and most of the house painted. We were moving back to the states from another country a month or so before school started. Our furniture was being delivered on an estimated date and our company pays for the placement of said furniture so needless to say, the job needed to be done. We were assured it would be no problem. Our job was pushed back because a more lucrative job came up and I had to stay in another state (family there) with my children while the project was completed. This prohibited my settle in time before school start and acclimation to a new area (city and state) Mr Bid hired unlicensed people to do work that had to be redone. For example, the crown molding around the vents and the painting. I paid cash out of pocket above and beyond to have the painting finished in a timely manner. The wooden doors were painted with a sprayer (one coat) and not done on the backs. And the job was over two months or so behind schedule. Our furniture was delivered and put in another part of the house. Then they tried to charge us for placing it after they told us they would do since they were running behind. Mr. Bid finally conceded. It was a nightmare. We paid but felt very put out.