Flooring & Design Experts Serving the Tampa Area Since 1937
Naffco Flooring & Interiors is a family owned and operated business. We have been proudly serving homes in the Tampa Bay area with all their flooring, shutters, blinds and cabinetry needs since 1937. We have been providing top quality products and services to all of our clients for over over 75 years. We at Naffco & Interiors pride ourselves in offering a great customer service experience from our design consultants on the showroom floor to the installation craftsmen in your home. We guarantee a pleasant experience from the design phase to the final installation of your products no matter what! We have highly skilled and trained craftsmen, who are professional and courteous and prepared to meet all your interior remodel and decorating needs. We currently have three showrooms in South Tampa, Carrollwood, and Brandon. Here in our showrooms our knowledgeable and experienced design consultants can help you make your home your dream home. Naffco & Interiors is here to handle any questions or concerns you may have from start to finish on your purchases. Contact us to learn why we are Florida’s Premier Flooring and interior decorating Company!
Carpet Installation, Carpet Repair, Carpet Sales, Hardwood Flooring, Laminate Flooring, Tile, Window Treatments, Cabinetry, Countertops
Brandon, Tampa, Carrollwood
Write a Review
2 Reviews for NAFFCO
$1,000 - $9,999
Run away, quickly. Go elsewhere! Anywhere but NAFFCO. The carpet itself is nice, but the installation and the installation process were atrocious. First installation was canceled. I don’t think it was ever scheduled because they never called me the day before to confirm. So they reschedule me for 2 days later. This time they called the day before to confirm my installation appointment which reiterates my suspicion that it was never actually scheduled the first time. And I’m not retired, I do still work, so now I’m forced to take my second day off of work to accommodate their inability to schedule their own installers. So, they schedule the second day for before noon. Well 1 o’clock rolls around and I haven’t seen the installer yet so I call. He’s behind, so now hopefully he’ll get to me by 2:30 or 3:00. He shows up at 3:45, walks in and says, “nope, don’t have time for this, I’ll have to come back, I’ll call dispatch and reschedule”. At this point I’m pretty livid, I’ve now taken two days off work completely unnecessarily, so I offer to call dispatch for him on speakerphone, because I’m on a first name basis with the dispatcher at this point anyhow. She begs and pleads with him to stay, so he does. He’s not out of my house until nearly 9 that night. He showed up by himself. It would be one thing had I said there wasn’t any furniture to move, but Art, the salesman, came to my house to measure and had obviously seen every last bit of furniture that would be in the way. Maybe I’m way out of line, this is the first time I’ve ever had to have carpet installed after all, but I was expecting at least two people. In his hurried attempt to install the carpet so he could get home, the seams along each door threshold were horribly laid and immediately coming up and fraying. He left long cut piles shooting out in wild directions in the middle of the room. The one thing NAFFCO got right was to send an extremely friendly service manager (this service manager confirmed my suspicions of one installer being insufficient, he was blown away when I told him that, said there should have been at least 2 if not 3) out to cut the long piles and fix at least one door threshold. I bought the most expensive carpet they have, I would have expected it to not only be in pristine shape but also to be installed by a professional. Oh, he also broke my bed in the process of putting it back together. And he had to borrow my tools because he didn’t have the necessary tools. And screws out of my supplies to fix my bed that he broke. I would absolutely, without any hesitation, NOT recommend this company to anyone.
June 1, 2018