Northwest Door Tacoma Retail Division

The first time they came to install my door they left 3 dents and my handles were out of place, it took them two months to come and fix it. Then a month after moving into he home one of the handles was lose . The screw just fell out and will not go back in. I called them and they will not come and fix it even though it’s there fault. I do not recommend this company.

Dave, the tech that came out to our house same day and evaluated the condition of our garage door was excellent. He explained in detail how a garage door opening and closing function. He also explained what we should be looking for if and when there will be another need for remedial maintenance. Give Dave a raise at his next performance review!

Northwest Door has an incredible staff of people who have passion for the industry and know every detail of technology that goes into their door. Northwest Door offers their customers factory tours so we too can learn the technology. Northwest Door opened their door for me, no phun intended, to visit their exquisite showroom. When I made my visit in person I was first impressed with the beauty of their displays. The variety of door styles with the different glass options and colors available you can touch and feel. Each door was clearly priced and the best part was there was no pressure. The sales person approaches with kindness and excitement to explain the features and benefits and answer any questions. The showroom is the best place to visit when you are in the market for buying a new garage door. Northwest Door is the only company I trust to install my garage doors.

Bryan's removed the old door and installed the new door quickly and the finished product was flawless. He set it up so well that the only noise I hear is the motor running. He corrected for some minor sagging in my framing so that the door is square and sealed all around. When he was done he swept my garage and left it cleaner than when he arrived. I could not be happier.

I am so super impressed with the product and the service at Northwest Door. We were given homes to go look at which helped us to see how much an elegant new garage door can change the whole character of ones home!! They were fast, efficient, friendly and every detail was seen to during installation!! I cannot recommend them highly enough.

I was very impressed with the professionalism from Northwest door. From the initial salesman and his knowledge of their product to the customer service person whom was very helpful to the installation crew that hung my beautiful new Modern Classic garage door. I am so pleased with my intire experience! Thank you Northwest Door! I will be recommending you to all of my friends & family!

We are a local residential property management company in the Pierce County Area. NW Door is the first company we dispatch when our tenants have garage door issues. Whether it be garage door replacements, snapped springs, or a new automatic operator, they do it all. They are fast, professional and fairly priced. We recommend NW Door!

I purchased a "Modern Classic" 8' x 8' Aluminum frame garage door with Tempered Satin Etch glass lites. A sales representative came out to the house to inspect the opening and ceiling height in order to make sure that the door & hardware would fit properly. A couple of small modifications to the framing were needed in order to install the new unit. The door was installed by Northwest door service techs, along with a Liftmaster 1/2HP belt-drive opener and keyless entry pad. They came out and had everything up in running in about 3 hours time. Job well done!