Vitoria International

Professional, knowledgeable and helpful. Selections are great, unique and they stand behind their products.. Could not be happier with their assistance and service.

Vitoria international is a first class business. I can always send my clients there and know they will receive exceptional customer service and will always have a great selection of stone to choose from. These guys are great at what they do.

I recently had my countertops changed and my experience with Vitoria International was exceptional! I am so happy my contractor referred them to me. The inventory in the warehouse is amazing and Fabio personally let me view every slab I wanted. Trust me, I was not an easy client to work with since I wanted to look at EVERY slab possible. He had such patience with me and it was comforting knowing he had my best interest in mind. He gave me wonderful advice on the different styles and selections and he was able to assist me in saving money by guiding me to the right slab for me- which was definitely a plus since I was working on a strict budget! From the start I knew I was in great hands with them and I would highly recommend them to anyone I know. They have everything you can dream of so go check out their warehouse today!

STAY AWAY! We went to Vitoria International LLC and picked out 1 large leathered slab for our kitchen. We were very specific on which slab we wanted because we did not want a lot of black spots on the slab and this one specific cut was exactly what we were looking for. When you go in they give you a paper to write down all the stones you like. We wrote down this specific stone by name then by lot and slab number. They then told our fabricator about our selection and we paid a deposit to hold the slab. As installation day arrives, I look at the cut granite and can tell off the bat it is not the slab we selected. I confirmed this with the paperwork I had from my original visit to Vitoria and then the invoice my fabricator had and the slab numbers were not the same. I called Vitoria and talked to Stephen, a front desk clerk. He told me that they spilt oil on my slab and sent a different one to my fabricator in the same lot. This made me very angry because I paid for one thing and got another with no notification, I felt as if I was scammed, if they would have called me I would have made another selection and that would have been the end of it but instead they tried to play it off and hope I did not notice. I told my fabricator to stop installation because I do not want the slab they sent. When on the phone with Stephen he told me to come back to Vitoria and they would “Fix It”. So I took off work and the next day came to their shop. I met with the owner Fabio and his wife, we flipped through the rest of the lot but I was not satisfied with any of the selection so just requested that I get a full refund and call it a day. The wife started to yell at me telling me it is almost the same slab, this really infuriated me and I started to raise my voice. We go back and forth then her husband Fabio yells over both of us and says you are not getting a refund- take the slab you originally selected (the one they damaged with oil) and that’s all we will do. Now, I am not taking a damaged slab that I paid 2 grand for, they made the mistake, I except them to fix it. With that they say they are done and walk out of the room leaving us no choice but to leave also. Please, save yourself the stress and go somewhere else… I wish we did!

Looking for a natural stone? This company is great! They are completely focused on you when you enter their HUGE warehouse to look at stone; they ask what price range, what style, where the stone is going, as well as other questions about your home. We were looking for stone for the kitchen, butler's pantry, and 3 bathrooms. They will move huge slabs of stone around so you can look through the "stack". They are completely focused on you and your needs and they have an unbelievable amount of stone to select from! I was very impressed with everyone there. Would definitely go back to this facility to buy any stone and would definitely recommend them to others.