NewAge Products

These are far from quality! These are so poorly made, you need 2 people to install shelves, one to push the bowed walls in while the other slides teh shelf in. The cabinet doors don't shut evenly, you need to use your feet and hands to close the cabinet doors. The cabinets are made poorly and def not a quality cabinet if you want quality. I am in the process for the past 3 weeks trying to return my set.

I asked about purchasing stainless steel cabinets, and the salesperson aggressively pursued me for a week to finalize the order. Upon ordering, I was assured the cabinets were available and would be delivered within 10 days. However, when I followed up for tracking information after 10 days, my queries were initially ignored. After numerous calls and emails, I received a brief reply stating that the cabinets were on backorder and would take 10 weeks. Eventually, when I did receive a shipping notification, it included the wrong cabinet, leading to further complications. Having dismantled my old kitchen cabinets in expectation of a 10-day delivery, my commercial kitchen has been unusable for an extended period. The situation was exacerbated by NewAge's poor communication and lack of transparency, making the experience even more frustrating. Would NOT reccommend.

I ordered NewAge's top of the line cabinets for my garage. That day NawAge charged my AMEX $3400. A couple of days later I get an email from NewAge saying the order was backordered but would be delivered in full 7 weeks later. 10 weeks later, nothing has been delivered and I haven't heard a peep from NewAge. I've sent them an email telling them to refund the full amount. Extremely disappointed with this company.

I gave 2 stars because the product is 5 star however the design service they offer and subsequent customer service when the design service processes the order is less than a 1 star. This is always a sad situation when you have an outstanding product that unfortunately does not live up to the brand expectation. In short I use their design services to design my $20,000 outdoor kitchen. As part of that we selected a grill, smoker, pizza oven to be placed in the kitchen of which I bought all products directly from New Age because then I was ensured that the cabinets would match and fit each of the products instead of saving money and purchasing even better branded appliances from additional sources. When all of the products finally arrived after seven weeks it was noticed that they sold me a in-cabinet mount pizza oven with a countertop mount pizza cabinet. Needless to say when I brought this to customer service attention they told me they would need to sell me the correct cabinet so that I can use my pizza oven from NewAge as I must have mislead their design services as to the intent of what I wanted? Honestly, when they recommended adding a pizza oven to the kitchen to have completeness, they never even discussed if the pizza had the option of sitting on top of the counter or being dropped into a cabinet similar to the grill for aesthetics. I think this is clear to everyone reading the mistake and shame on New Age for not owning up to their incorrect design.

I had a very positive experience working with New Age Products on a purchase of an outdoor stainless steel kitchen with BBQ and side burner. Their customer service person, Manoj was very helpful in the selection of products. He arranged for a video demonstration which was helpful in our decision. He worked with us to establish a delivery date that accommodated our build schedule. We are looking forward to the same quality execution in the delivery and installation of our cabinets in early spring of 2024.

The design rep on the phone with New Age was so helpful and patient with me! He had some great ideas I hadn't thought of.

Great product and support. Had one issue (Caused by shipping, not by newage), and they worked with me to resolve. Pro cabinets are defiantly heavy duty. Bold cabs are just fine, just not as heavy duty.

Customer service over the phone was excellent. Muddassir was able to answer all our questions, help us put together our configuration, and arrange a total price estimate. The detail he provided exceeded what we could find online.

Muddassir was very helpful with my order today. I was placing my online order with NewAge and recieved a phone call that helped complete my order. Thanks

We're currently furnishing our 3rd IT Distribution Tech Lab. Both of our previous Labs have also been outfitted with NewAge equipment. We would expect nothing but the same high quality, easy to clean and maintain equipment.

Purchasing Outdoor Kitchen My expectations were exceeded in the small amount of time calls and emails were returned. Mussissar was the ultimate professional and has extensive product knowledge. Highly recommended as a point of contact.

Vasim was very knowledgeable, helping me with things I didn’t know, but needed to. Helped me by putting in my order in where I could get it quicker instead of months later. Understood I was on a budget and kept me on it! So helpful and really friendly! I appreciated all his help