TOV Furniture Products

Amazing customer service! I will definitely be a returning customer. Great looking pieces and love their ads as well!

MJ was very helpful and kind. Also very fast with responses which is always appreciated. TOV has great customer service.

We Love shopping at TOV, great selection, great customer service. Always adding new styles and keeping us up to date.

Gorgeous table. It was very well packaged and feels sturdy/well made. The perfect amount of texture. Highly recommend.

Excellent quality and customer service! Long story short, my dog vomited on the ivory seat cushion of my gorgeous TOV chair two days after I received it. I contacted customer service to get it replaced (which I knew would be kind of a hassle for them). Obviously, it was not an issue with the quality of the product as the stain came out with Oxiclean Laundry and More but I am preparing for the next incident. Mariela went out of her way to order the same cushion (dye lot, etc.) and provide a quote for this piece.

The customer service from TOV is appalling. They are taking no responsibility in helping us (my wife purchased it) remedy their defective product yet they had the gaul to ask us for their help in the same email. Unbelievable. We purchased their Serengeti lamp in September, 2022, and recently had it professionally installed by an electrician after renovating our porch. Everyday we find grass on our entryway that has fallen off the lamp overnight to the point now where the excessively priced $439 lamp, looks horrible. We cannot turn the light on at night anymore because it shines through the top and makes it look cheap. We have even tried very low wattage light bulbs in hope that will fix the problem but alas it's been to no avail. We cannot believe how poor the workmanship is on this lamp and worse still the customer service from TOV.