At Houzz we want you to shop for Velvet Ottoman, Charcoal with confidence. You can read real customer reviews for this or any other product and even ask questions and get answers from us or straight from the brand. When you buy Velvet Ottoman, Charcoal or any product product online from us, you become part of the Houzz family and can expect exceptional customer service every step of the way. If you have questions about or any other product for sale, our customer service team is eager to help.