Pure Air

We have been stressing out about our A/C for over a year now. It was something my husband and I were both not looking forward to getting done, as we knew it would be a huge cost that would set us back financially. However, push came to shove when we had the hot summer months, and with my mother-in-law living in the house without any means of relief from the heat, we both decided that replacing the A/C was of paramount importance. My husband called a number of other places to hear their opinion about our broken unit and got quotes that all hit around the same expensive ball park. Then we finally met Tom. Tom stopped by and answered all of our questions. He even informed us about the type of A/C we had, and how it ranked with energy saving. He never pressured us into buying anything, and told us with upfront honesty about what we needed and what was not necessary. We discovered later that the other companies were going to charge us an arm and a leg for an inferior A/C unit! We were shocked and extremely relieved to finally find someone who wasn't going to pull a wool over our eyes. Tom later informed us that while our heating unit was fine, he was willing to replace it for a discounted price (an amazing bargain). He was understanding of our tight financial situation and was more than willing to work with us. Tom is the man to go to for your A/C needs! He's a busy man for a reason, but he will definitely take care of you!

My A/C had a serious leak and needed to be replaced completely. When I called Tom, he was very friendly and agreed to come and check the unit out. When he came over, we sat down outside and I must have asked him a hundred questions, but he answered each one without ever pushing me to buy anything. He explained very clearly why my unit wasn't working, the price it would take to replace it, and what they would need to do. He explained to me my options, and the pros and cons of each. He understood my financial situation, and was willing to work with me on the pricing. He mentioned that my heater was functional and did not need to be replaced, but since they'll be going up to the attic anyway, he would give me a deal on it (and after researching more i found it to be an amazing deal). Again, never pressuring me to buy it at all, but I'm glad i went for it. After we agreed on the final price, I called about 3 other companies to ask about their pricing for a similar job, and none of them came close to what Tom offered, he was at least $1000 below everyone else. Being in a financial pinch, my choice was obvious. When the crew came, my family and I were surprised by how clean and respectful they were. Very cheerful crew and worked diligently the whole time. They were very kind to my family, and they did an amazing job setting up everything. Their cleanup however was really impressive, not a single spec of dust remained on the ground! They even laid out a big cloth to avoid dirtying the carpet, even my mother was impressed with their cleanliness after the job was done, and believe me, that's saying a lot! I'm so happy with my new setup, no problems so far, the system is running so quietly and beautifully. But most of all, I'm really glad i got to meet Tom and his crew, cause I can trust them to take care of my problems in the future and give me a peace of mind.

Well what can I say we had a shady guy come and give us a half done job. 3 different techs later we find the wrong free on was used and our compressor is done for. Spend 1 week in 90+degree. I was at my wits end. Then I found Brian at Pure Air. He spent over 45 minutes on the phone with me, taking the time to explain what problems could be causing all the issues, he took it a step further by offering me pricing and all the possible options for my situation. He sent out one of his tech guys to look at our AC unit and help us sort out the best viable solution. I would recommend them to anyone, they were patient, honest, and wonderful to deal with.