nicks building supply

Do not buy a door from Nick’s Building. They are fickle with contracts. Nick’s built us a very pricey custom door and it arrived damaged. Per the contract, we crated it back up and shipped it back to Nick’s. We were then told that the “boss” said to make us a new door, but one week later they told us the other “boss” unilaterally cancelled our contract and refunded our money. No explanation was given after I requested a conversation with an owner; the owners don’t return calls. We are out hundreds of dollars we paid an installer to remove the old door, uncrate the new door, discover the damage on new door, then reinstall my old door. They don’t care.

I had a mixed experience with Nick's. The ordering process was great customer service was very good. Unfortunately my issues came on delivery day. While moving the door the employees damaged it. I was assured that the damage would be covered by a sweep..it didn't cover the damage. I was very frustrated with the fact that there was no crating or banding of the door prior to transport..also the employees drug around a 6 thousand dollar door like it was something from Lowes. There was no respect. I emailed the customer service rep, what I experienced and have yet to hear from them.

Untrustworthy. Even though i paid full upfront in cash at time of ordering door, delivery guys asked to pay more from our builder. They threatened to not deliver the door if not paid. Called so many times to get money back but call bavk from them. Andy and Whitney was contacted with no help. People are very rude. Stay away from them. Would not recommend these people.

We ordered online and were contacted at every stage of the process; from order confirmation, through to delivery options, timings and then finally delivery. The staff were friendly and helpful. Thank you!

Very prompt delivery, beautiful quality and workmanship, fabulous design. Truly original and rather inexpensive. Definitely worth buying. Fast efficient service, products were as described.

I've already recommended the company to a friend but the doors really speak for themselves. I couldn't be happier. Would highly recommend Nicks Building Supply. Efficient and unbelievable value.

They were awesome. Professional, fixed everything with finesse and great service! Great price and excellent service ! Overall these guys did an excellent job at a very reasonable price. Highly recommend them!

Excellent customer service, very professional and friendly. I am very impressed with the garage door and the installation. Great craftsmanship and very courteous. I have already recommended then to friends.

We are in the middle of a home remodel, and so far, the only part of the project that has absolutely exceeded our expectations are doors ordered from Nick's building supply. We ordered them online and they came out exactly as we have hoped. The ordering process was quick and easy and their customer support very helpful. Delivered on schedule, doors are made of high quality wood and look fabulous!!! They completely transformed the entrance of our house and we constantly get amazing compliments from visitors.

We are in the process of building a new home and ordered 43 interior and exterior mahogany doors along with cedar garage doors. There are a wide variety of doors that range from double front entry to a custom exterior Dutch door to French doors, 8’ panel doors to a fire rated garage entry door, an ornately carved 8’ grape wine cellar door to exterior garage doors. Our doors represent three different mahogany woods and cedar. Matt the finisher is an artist and received an number of phone calls from him making sure that he completely understood what we wanted – outstanding communication with stunning results. Liz, our customer service representative, also had over the top communication skills that translated into a very complicated order with excessive detail being exact. She is knowledgeable, to the point and careful to not overpromise. You can’t beat on time, complete to exact specs, below budget and above quality! Finally, ever door arrive without damage. Their packaging is exceptional and worthy of their doors of art. Our general contractor will only use Nick’s for their high end custom executive homes in the future. Our home in Waterleaf will be highlighted in the Grand Rapids, MI Parade of Homes this Fall and could serve as a showroom for Nick’s – they are the best!

Wonderful, top notch service. Nicks building supply you are doing great job. As why you got total 8 fiver star reviews. All of them were extraordinary knowledgeable, friendly and cooperative. They replaced my garage doors and now it is looking great. I got more than I expected within my budget.

I recently purchased an Arched top door from you and I just wanted to take a minute to thank you for the excellent customer service and overall product quality. I was hesitant to order from a picture on the Internet but your sales representative, John, was very knowledgeable and made me feel comfortable making the purchase. When I was contacted by the staining department I did my best to describe the desired color based on a few samples I had picked out. He completely understood the color I was looking for and matched it perfectly. The door arrived today and it is beautiful! The quality is even better than I expected. I will definitely recommend Nick’s Building Supply!