2011 ADEX award for design excellence in architecture, Design Journal. 2008 Arizona Artist of the Year. Art Renaissance Initiative. 2008 Crystal Achievement Award for Art Glass in Architecture – Glass magazine. 2006 Master of the Southwest. Phoenix Home & Garden.
Because our glass is completely hand-made, there are sometimes variations between panels within a project or between samples and the installed final product. These nuances give each piece of glass added value and an artistic quality that is truly unique.
Those who want a hand-made product are attracted to our craftsmanship, artisanship and artistic capability. We provide samples to give an idea of what the glass will look like, but glass is a complex material, our methods are hand crafted, not uniform manufacturing with permanent molds, and variations in appearance are part of our process. We can assure everyone reading this that we have quality control and do not send out substandard art glass as implied.
We love art glass, we deeply respect our clients, we value our relationships with our many repeat clients, and we endeavor to be as helpful and full service as possible. This will never change. We are surprised because this is the opposite experience to that of most all of our clients until now have expressed. Our entire team cares deeply about our clients, their art glass and their projects and we go the extra mile for our clients.
We are sincerely sorry that this client feels the way he does about our company. We are upset by the contents of his review, but there are always two sides to every story. We feel that we made every reasonable effort to satisfy him. We encourage people to read the other reviews about our company with an open mind and draw their own conclusions.
Before we ship, we always take photos of the glass in the crate before it is closed up. These photos are taken for record keeping and insurance purposes but in this case, we wanted to post the picture of the crated glass that is under discussion in this review, just so those reading can view it and make their own assessment to the quality and appearance.
Meltdown Glass Art & Design