Vinyl Flooring Installers in Bellefontaine

“I'm giving five stars, not because everything went perfect, because in fact it didn't. BUT - the company did do a great job at resolving the issue. It's easy to give a five star review when everything goes as expected, but how a company handles challenges can be more important. I hired them for a medium size (about 1000' sq ft) tile job with a fair amount of complexity (herringbone pattern - tons of cuts). Johnny M. the sales person helped us match a tile that we brought with us a sample (tile was excellent quality by the way), and helped choose a grout. We quoted the job with several places, and they were on par and local so we choose American Flooring and Cabinets. We scheduled the job far in advance (almost 2 months I believe), and alloted about 10 days for the jobs completion. Long story short, the tile person they had scheduled completely failed to do the job within the window (a condo that I rent out out, so down time costs me money). Andy with the company did do a great job of finding another installer (Chris) who is from their Pensacola branch I believe. Chris told me exactly what he was going to do, when he was going to do it, and without fail lived up to his word. My wife and I can't be happier with the result. While I wish things would have gone smoother during the original install, I can say that they never wavered in their responsibility for the job, and really came through to complete it to our lofty expectations.”

“Terry's professional flooring did an excellent job on my ceramic floors. He and his employees are very respectful, clean and fast. He and his team will do everything to make sure the customer is satisfied.”