Big City Construction Co

Ray and Tony with Big City Construction managed the remodel of two guest bathrooms and one master bath in my high rise condo. After interviewing 4 contractors I selected Big City Construction because Ray spent the time to understand my project specs, wants and needs and was the only contractor who took the time to make detailed measurements and notes and discuss the unique aspects of my project. He was very honest and forthright about the special needs and struggles involved in my project without trying to alter the project to make it easier for him and his crew, but so I understood the specifics my project required. I felt very confident in his awareness and abilities. They became a partner in my project helping with creative solutions. His crew did excellent work, showed up on time every day – cleaned up before leaving, followed association rules and kept the other owners happy as well. A multi owner building has special issues with parking, noise and fume management as well as clean up…I received many compliments from other owners on what a pleasant and professional crew Big City was and their awareness and courteously of clean up of the property and consideration of being in the space of other owners. Tony, the project manager communicated with me daily and ensured we were on the same page with design detail and structure placement as well as providing daily and weekly work plans for the project. They also completed the project in the set time frame. I lived in the home during the remodel and they made every effort to keep the dust and debris at bay and provide me livable areas during construction. They even managed cat duty at times when I was not home, catching and confining the pets to specific safe rooms and were very cognizant of their safety. I am very happy with the craftmanship and excellent quality of the work done and have never worked with a contractor who always shows up on time, demonstrated they cared about my specific project daily and made sure any details were completed to my satisfaction. I can’t say enough good things about this company and they will be the only contractor l use in the future.

Ray Pena & his team of professionals are awesome! Great at managing the project from end-to-end and effectively communicates throughout the process, even when issues arise. How he manages the issues and sets expectations are absolutely key! Some of our work required some real creativity (we didn't always know exactly what we wanted) and the results were better than we could have imagined ourselves. We're totally hiring them for our next renovation projects next year: master bath, 2 guest baths and upstairs flooring.

We had our entire kitchen remodeled. Floors, Cabinets, Countertops, Pantries, Sink, Backsplash, Windows, etc.! We were very picky, and Big City Construction was very patient, and considerate in meeting our desires. They turned our little, old kitchen into a bigger, more beautiful, and more modern one!!! We love it, and are very satisfied. The price was also much better than other companies we received quotes from. The workers were all polite, and friendly, and went out of their way to accommodate us!

We want to thank Big City Construction's crew, like Tony and his guys, for doing a SUPER, NEAT job of installing our grab bars in our bathrooms. Because of major spinal surgeries, I faced a difficult obstacle of safely getting in the bathroom shower, tubs and toilet. Their suggestions were crucial in helping with the location of them, which in turn helped me! They came out promptly and were very neat and friendly both times we had to use their service. Thank you all at Big City for helping make our lives safer and easier to deal with life, Ray, Tony and his crew. God bless you all. HIGHLY RECOMMEND THE COMPANY! '

I had all the exterior wood replaced with Hardie plank along with the gutters awhile back. The workers kept the construction site as clean as possible and completed the job on time & within the price range as quoted. I had a problem with the gutters not draining, they came to my house a few days after I called & repaired the problem under warranty.

I used them to buy and install grab bars for one of my bathrooms to help my aging parents. Quick, easy, highly professional.

Ray, Tony, and their team of professionals undertook a master bath re-do, and delivered an outstanding end product. Every one of their pro's, from the plumbing, to electrical, to tile, to glass, to carpenters, and finish out experts did their jobs professionally. Every job like this always comes with unexpected surprises which involve unanticipated costs. Both Tony and Ray were very sensitive to this issue, and worked to come up with the best solutions to minimize both any additional cost as well as any additional time needed to resolve the issues. They and all the members of the "team" were also some of the nicest individuals I have worked with. Hiring Big City will get you both a job well done, and provide you the opportunity to work with wonderful people. And....you will be very pleased with the end product.

I found Big City on the website Houzz. I messaged Ray and he called me soon after. And we scheduled a meeting. He addressed all my questions and concerns via email or text and sometimes around the clock. . He was professional during the process. His team was very respectful. His customer service was exceptional. If an issue came up he would address it asap. He was patient when we changed our minds. He exceeded our expectations on the finished project. We did have a time frame but we actually finished before. We would recommend Ray and Big City Construction Co to anyone. Especially to first time home remodelers. When we are ready to remodel again we will use Big City again.

Started with a simple kitchen update (countertops and backsplash). After receiving exceptional service we continued with a full bathroom remodel, replacing all interior doors, a custom closet for the nursery of our first child and a custom entertainment center with ventless gas fireplace. Each project met our goals and exceeded our expectations. We will continue to use BigCity to make our house the home of our dreams.

Ray and his team did an amazing job remodeling our kitchen. He and his team are very professional and eager to please. Ray listens to what your vision is for your space and then expands on it. My husband and I couldn't be more pleased with the outcome. Thank you Ray.

We have used big city twice. Ray is very professional and affordable. He completes the work on time and is very trustworthy.

After being effected by hurricane Harvey, we had no clue where to start. Right away Ray and his team made us feel at ease and comfortable with what was traumatic situation for my family. When it came to rebuilding, Ray and his team kept us informed every step of the way and were incredibly patient with us as we chose finishes for our home. No matter what time or concern I had,big city construction was there to answer and address any call, txt, or email. The team worked around the clock and really did everything possible to get us back in our home as soon as possible( even working on holidays). I honestly can’t say enough wonderful things about how pleased I am. I would definitely recommend big city construction to anyone needing home improvement or repairs. You won’t be disappointed. Thank you Ray, and your team for rebuilding our home and making it even better than it was before. We are forever grateful.