Capozzi Design Group
4x Best of Houzz Winner
Cabinet Sales, Custom Bathroom Vanities, Custom Cabinets, Custom Kitchen Cabinets, Kitchen Remodeling, Cabinetry, Countertops + Backsplash
Aurora, Bainbridge, Beachwood, Bedford, Bedford Heights, Bentleyville, Chagrin Falls, Chesterland, Cleveland, Cleveland Heights, East Cleveland, Euclid, Gates Mills, Glenwillow, Highland Heights, Highland Hills, Hunting Valley, Lyndhurst, Macedonia, Maple Heights, Mayfield, Mayfield Heights, Moreland Hills, Northfield, Novelty, Orange, Pepper Pike, Reminderville, Richmond Heights, Shaker Heights, Solon, South Euclid, South Russell, Twinsburg, University Heights, Valley View, Walton Hills, Woodmere
Certified Kitchen Designer (1996), and licensed interior designer 2017 Design Award First Place for Kitchen and Bath Showroom We have been featured in kitchen and bath magazines such as KITCHEN by Professional Designers, and Signature Kitchen and Bath. Best of Houzz 2014,2015, 2016, 2018
Dura Supreme Cabinetry
It's a moment of pause for us to get a negative review. But instead of hiding or ignoring it, we prefer to discuss it as an office and work to improve in the service we provide.
We accept the fact that there may be misunderstandings, but they should never be handled in an unprofessional manner. This is the standard we work to live up to every day, as reflected by our multiple positive reviews.
Regarding the fees for our time, we do provide a free consultation at our office, at which time we can review photos and your existing floor plan that you bring us. This is a time to discuss thoughts and ideas and to talk about our process and materials. Some home owners opt for the first visit to be in-home, and we do charge $150.00 for that visit. We believe that business can be done in a better way, where you work with a firm that is invested in your project and who will be there for you during the entire process—unlike many others who give you the cheapest price to get your signature.
I am available to speak further if you have lingering concerns. I regret we were unable to provide the experience you expected; it's our intention to make it right however we are able.