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Awards
NKBA, Best of Houzz
Category
Business Details
Business Name
CliqStudios Cabinets
Phone Number
(888) 350-1242
Website
Address
Duluth, GA 30096
Followers
1,465 Followers
Services Provided
Custom Cabinets
Custom Kitchen Cabinets
Custom Bathroom Vanities
Custom Built-ins
Custom Pantries
Custom Home Bars
Custom Cabinet Doors
Custom Shelving
Cabinet Sales
3D Rendering
Pantry Design
Custom Storage
Free Design Consultations
Online Kitchen Design
Paint Color Match
Product Warranty
Professional Design Support
Areas Served
Atlanta
Chicago
Miami
United States
---when our contractor spoke with her the other day about something he wanted to add to the kitchen design, he commented that unlike some other designers he's worked with, Stacy immediately knew what he was talking about and needed.Read Full Review
609 Reviews for CliqStudios Cabinets

Your Designer,
Nicole Stanley

Your Designer,
Sean Burdick

Your Designer,
Keisha Sexton

Regards,
Darshan Desai

Your Designer,
Stacy Hillman























Thank you for bringing this to our attention. We apologize this has been your experience and is certainly not typical. Please call our Customer Service at 888-350-1242, so we can assist you as soon as possible.



We are very sorry for your experience in purchasing our cabinets. Thank you for taking the time to detail for us your experience and what caused it to be very different from the first project. We understand that these kind of delays no matter what the reason are frustrating. Thank you also for your stated understanding of what the industry and our company was experiencing during that timeframe.
We regret that we did not proactively communicate with you regarding your order status. We would welcome an opportunity to earn your confidence back.

We are so sorry that this has been your experience. We understand that delays in building projects are frustrating. Thank you for the opportunity to take a closer look at this for you. Please contact us at or cusotmerservice@cliqstudios.com with your information so we will be able to best assist you.


We are so sorry that you have experienced these delays . Since you posted we have confirmed that you have received everything you were waiting for and that it is in good condition . Our Director of Customer Service will be contacting you to follow up .

Thank you for taking the time to post a review, even though your experience wasn't as you expected. I believe I’ve found your order. It looks like you purchased a Dayton Studio Gray kitchen in 2019 from Wayzata Home Products, the company that previously owned CliqStudios, right? You probably already know Wayzata went out of business last year, which means they no longer cover any warranties. The CliqStudios brand and assets were purchased by the new investors and started as a new company in April 2020. Although the new company is completely unrelated to Wayzata and has no ability to reinstate the old warranties, we do have a lot of empathy for the customers of that company who have warranty issues. Because of that, we are willing to review options that will support you in any way possible and within reason. We’d like to have a conversation with you to review your case and discuss options. May we give you a call this week? Please send us a PM or email (socialmedia@cliqstudios.com) to let us know a date and time that works for you.




The new CliqStudios is so excited and proud of the company we launched and the customers we've served since opening our doors in April 2020. We enjoy seeing the beautiful finished CliqStudios kitchens our customers share with us everyday. We truly value the business relationships we have formed with our customers and we look forward to serving them well into the future.



As you know, it is very important that the cabinets are handled properly on the job site to prevent damage. When moving cabinets on the job site, the cabinet should be lifted straight up off the floor [this may take two people depending on the cabinet size & weight] and carried to be put in place.
Cabinets should never be pulled, pushed or dragged across the floor. Tipping a cabinet on the edge and dragging it will cause peeling and chipping as shown in the photographs you provided. The lifetime warranty on our cabinets covers against defects, but it does not cover damage that occurs on the job site.
Also we are surprised to see your note regarding the dishwasher. A filler panel was included in your design and shipped with your cabinets to allow proper spacing and clearance between the drawer base and the dishwasher. Did your contractor install this filler panel as designed?





Thank you,
CliqStudios Social Media




































We do not have any pre-built “stock” cabinets sitting on the shelves. Every kitchen is built to order. Even though nothing had been shipped, cabinet components had already been picked from the warehouse and were on the production line. Because the order had already reached the production floor, we are not able to waive the restocking fee.
Our order cancellation and restocking policy is very clearly shown on our website. Your designer personally informed you of the policy during the design process. This policy was also noted in both of your design packets. Every CliqStudios customer must indicate his/her understanding and acceptance of this policy before being able to complete any purchase.
When investigating this case, we interviewed your Project Coordinator and your Designer, both of whom worked with you directly. At no point were they made aware your cabinet order was for a house that wasn't yet purchased. Had that information been shared, it would have raised many red flags in our system. We always highly advise customers to wait until after closing on a home before finalizing any cabinet purchase. Likewise, current homeowners are advised to not begin demolition until all cabinets have been delivered and inspected.

We're very sorry to hear that our products and service have not met your expectations, and your renovation was delayed as a result.
We do appreciate it when a customer takes the time to provide detailed notes on their experience, and I wanted you to know that feedback such as yours did affect change! Since your order was completed, we've worked hard to improve and have succeeded on several fronts. We are now packing our cabinets in boxes that are now the best in the industry, resulting in a precipitous reduction in shipping-related damage. The way we train employees and the quality assurance process have both been overhauled as well, which has all but eliminated the quality issues you cite.
We have also redesigned our trash can cabinet. Please let us know if you have any questions about installing the kit we sent to retrofit and upgrade your trash can cabinet hardware. While we may not be able to go back in time and make everything right from day #1, I hope this small fix will help make you feel better about your kitchen purchase, even if just a bit.
Please contact us if there is anything else we can do.






Please accept our most sincere apologies for the numerous difficulties you have encountered. We hear and understand your frustration, and are deeply sorry for having added to the stress of home improvement.
I have talked with several departments to find out how all of these errors could have possibly come together at once. I am sad to report I was not able to come up with any solid answers nor explanations. Although I realize that it is small comfort, of all the people I've spoken with, no one can recall another instance where everything that could have gone wrong with one particular order, did.
Our Customer Service staff tells me that as of today - Monday 4/3 - all of your outstanding items have been delivered. If you have any other questions or issues, please contact us right away. I will follow up directly to make sure everything is taken care of. Please look for an email from me shortly.
































































































Last week, our Director of Customer Experience tried to telephone you and then he also sent a follow up email. We want to make sure you have everything you need and all the proper documentation of replacement orders to finish your kitchen. Plus, because we understand that our error created additional labor charges, we will take care of those as well. Your contractor may even bill us directly if you'd like.
Our Public Relations Manager also reached out to you last week in an email to provide you with her name and contact info. Should you have any other questions or concerns please feel free to contact her directly at anytime. Thank you.












































As your designer, I enjoyed working with you on this project and am very disappointed to hear about the problems with your order. In the past couple years I have designed kitchens for hundreds of happy customers and I can honestly say that your experience is quite outside of our high quality standards. We are sorry for both the shipping damage and that we did not do a better job of communicating with you regarding the two parts of your replacement order. I know that all of your replacement cabinets have been sent now and I hope that the rest of this project goes more smoothly. Our management team is looking at our processes so our performance is better in the future. We are always trying to improve and are excited that next week we will begin shipping all cabinets from our new facility in Indiana. It was built to improve our quality, selection, and delivery, as well as expand our capacity. Customer satisfaction is very important to CliqStudios. We really do want you to absolutely love your new kitchen.




Frequently Asked Questions
We published these FAQs to your profile. It may boost visibility in AI-powered search results, like ChatGPT, to help homeowners find you faster.
We stand behind the quality of our cabinetry with a product warranty. For specific details regarding the terms and coverage of our warranty for custom cabinets and built-ins, please visit our website or contact our design team directly. We're committed to ensuring your satisfaction with our durable products.
We provide high-quality, semi-custom kitchen and bathroom cabinetry under the CliqStudios brand. We offer a wide selection of premium and RTA (Ready-To-Assemble) cabinets with over 900 styles and colors, designed to fit your space and style.
Absolutely! We pride ourselves on offering comprehensive design services. Our U.S.-based, in-house design team provides free expert design consultations and professional design support. We'll work closely with you to create layouts that optimize both style and functionality for your kitchen, bathroom, or laundry room remodel.
Yes, we absolutely can! We specialize in creating custom built-ins tailored to your specific needs and style. Our design team will work with you to craft beautiful and functional built-in solutions that seamlessly integrate into your home, enhancing both aesthetics and storage.
We specialize in providing high-quality semi-custom and custom cabinetry. Our offerings include a wide range of premium and RTA (Ready-To-Assemble) cabinets, with over 900 styles and colors, allowing us to design solutions that perfectly fit your space and personal style.
FAQ content may be generated based on the Pro's Houzz profile and website.






















































































































































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