Dura Supreme Cabinetry

We ordered two bathroom cabinets from Durasupreme through a local cabinet company. When the cabinets were delivered to our house, several of the drawer fronts (there are 9 drawer fronts per cabinet) had issues where the stain hadn't taken properly. A sales person from Durasupreme came to my house to look at the issues. They ordered new drawer fronts and we waited another couple weeks to get them in. Our project was basically done by the time they arrived, and unfortunately they were still not "supreme". Only half of the new drawer fronts looked a LITTLE better, the rest were just as bad as the originals. At this point, my impression was that Durasupreme just can't get this particular stain to stick to this particular wood. They offered to send them back AGAIN, but I had already spent so much time dealing with them and I just wanted this project to be done, that I settled for the poor quality just to get my bathroom finished. I work, I don't have endless hours to devote to this. I didnt' buy cabinets at home depot because I wanted something that would be high quality so I wouldn't look at my bathroom and think "Man, I should've just spent the money to do it right"...well, I DID spend the money to do it right, but I'm still looking at these cabinets irritated by the white edges where the stain didn't take. I've contacted them again to complain. Now they want to come look at them again (more of my time wasted), take one of the fronts off to use to match new doors (making my bathroom look incomplete again) and then send me new fronts AGAIN. Based on previous experience, I don not feel confident that they CAN provide quality fronts. It is going to take rounds and rounds of doors and a lot of my time to deal with it. AND because they paid our contractor $100 to replace the doors the first time, they don't think they should have pay again. So now I'm supposed to find someone to come and put the drawer fronts on IF they manage to get me new drawer fronts that actually look good? So not only did I pay for expensive cabinets, now I have to pay to have someone replace the poor quality ones out of my own pocket? How long am I supposed to deal with this? I think it's safe to say that I will not buy Durasupreme again, and I will make sure that anyone I know who is remodeling (or soon to be remodeling) hears my story. It's ridiculous to spend this much money and have them NOT be high quality. It's infuriating.

As a kitchen and bath designer, I appreciate that Dura Supreme has its finger on the pulse of what’s happening in the marketplace. They carefully watch trends for style, color & function. Whether my client is looking for a traditional or ultra modern look, Dura Supreme has it all. Accessory options are also some of the best in the industry. If you want a custom feature, Dura’s team can create detailed CAD drawings ensuring each home is unique to its homeowners. Their customer service team is very responsive and delivery dates are spot on. Access to online forms and ordering program makes providing clients with pertinent information and quotes easy and accurate. A pleasure to work with.

BUYER BEWARE! Durasupreme goes through individual vendors, and does NOT stand by their installation, or even insure that the vendor installs your cabinets! We ordered cabinetry in Ketchum, ID over 6 months ago, and they remain in pieces in our house, with some larger items missing. Our vendor says he's gone on vacation & left the state for all of July, and possibly August. He has our $$ in his bank account. I've contacted Durasupreme in April and got this reply: "this is something you will have to work out with your dealer. His business policies have nothing to do with Dura Supreme. Our dealers make their own policies about how to run their business and that is not something we have any control over. I’m very sorry. You will have to resolve things with him." BUYER BEWARE - go with a reputable company that stands by their dealers!!

I've worked with many cabinet companies over the years, and Dura Supreme is by far the best. They deliver true quality and offer timeless, yet always relevant styling. Above all - they deliver an unsurpassed customer experience which makes the design process more efficient for myself and my clients.

As a kitchen and bath remodeler, we LOVE offering Dura Supreme Cabinetry to our clients. The quality craftsmanship cannot be beat, and the wide range of options allow us to design our clients' cabinetry to create perfect spaces within their homes. From the business side, Dura Supreme offers excellent training and customer support to help us best serve our clients' needs.

I have been a cabinet dealer for 18+ years - having worked with MANY manufacturers through the years. I am coming up on 4 years with Dura Supreme Cabinetry and I completely appreciate their product catalog, ease of customization and their dedicated lead times. All in all we experience well built cabinetry with superior finishes and excellent customer service end to end. Are any manufacturers perfect? NO! None of them are... when things don't go according to plan is where you see the true grit of a company. We had a decent sized mishap on a project this last Summer - Dura Supreme stepped up to the plate, handled the issues with grace and got everything turned around. We love Dura Supreme!

Great response! We remodeled our kitchen in February 1989, using Dura Supreme Cabinetry. The cabinets were beautiful at the time and still are after three decades. Recently, a couple of the cupboard doors have not been closing firmly. They are the most used and the hinge springs have weakened. I contacted Dura Supreme on Facebook Messenger. They responded within an hour. The age of the hardware and compatibility of new hardware was researched. Within 24 hours they confirmed that new hinges were on the way. While the issue was relatively minor, their response was without fault.

I'm Enza Fodera and been designing with Dura Supreme cabinetry for almost 10 years now, from beginning to end of the project I have never had any problems, I like all of their options and modifications or customization of all cabinetry, first class quality and always on schedule. I recommend their cabinets for all rooms of the house, closets, mudrooms, battlers pantry and entertainment centers.

Dura Supreme is a Great Company! They have a Top Notch Product and excellent service! We are so happy to partner with them on cabinetry!

Complete professionals. You get what you pay for - superior quality, excellent customer service and communication that is second to none.

So far, I have had nothing but issues with my cabinetry. I installed solid maple and 2 years after installation the corners started separating and have only continued. To date, 26 doors/drawer fronts out of 42 have separated and cannot be squeezed back into position. The rest are showing the beginnings of separating. The rep was very condescending and said "humidity" was the culprit and he's never seen anything like this before. How is my home any different than any other home in the area? Is my house processing humidity differently than any other house in my neighborhood? I have a free standing cabinet made in 1940 of the same wood as my Dura Supreme cabinetry, placed in my kitchen at the same time and it seems to be doing just great in the "humidity". I have tried to get some actual service on the purported Dura Supreme Lifetime Warranty to no avail. They were replacing doors as they separated but have started to give me a hard time about it as my door style is discontinued. I wonder why. The attached photo is representative of what is happening to all my cabinets. I would strongly recommend against buying their solid wood products. If mine are so uniformly defective I can't believe they've never seen this issue before.

Dura Supreme Cabinetry is a very professional company that makes their customers a priority! We would recommend them to anyone needing their products!