◾We strive to help our customers to succeed through our passion for superior quality and innovation. It’s about our devotion to go beyond your expectations and make your creation a reality. | ◾Nous déployons tous nos efforts afin d’assurer la réussite de vos projets grâce à notre passion pour des produits innovants de qualité supérieure. C’est parce que nous nous démenons pour surpasser vos attentes et faire de votre création une réalité.
Services Provided
Custom Bathroom Vanities, Custom Bookcases, Custom Built-ins, Custom Cabinet Doors, Custom Cabinets, Custom Entertainment Centers, Custom Folding Doors, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Custom Shelving, Custom Walk-in Closets, Pantry Design
Areas Served
USA, Canada
1 Project for Luxor Collection
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1 Review for Luxor Collection

Paul Elliott
Relationship
Client
Terrible Service.I had a Luxor kitchen installed ,after 4 years hinges on my cabinet pulled out of MDF.Spent 3 m0nths tried to get repaired .They blamed the installer,sent me a video on how it should have been installed.I've been advised by a cabinet maker that it was poorly designed.I advised Luxor I wouldpay for them to repair.They advised they do not do repairs.I also advised I woul bring cabinet to them for repair personally.They declined.I get better service from Ikea.Stay away from this company
Paul Elliott
January 9, 2021
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I am the director of operations at Luxor and I am very sorry to read your comment about this situation. I investigated this case and one of our customer service representative left you several emails and voicemails yesterday to obtain more details about the issue. We understand that this kitchen has been bought 5 years ago and even though it is out of manufacturer warranty, we will do our best to find an acceptable solution. We require further details such as close-up pictures and some measurements. Please contact our customer service at 1-844-368-7688 extension 279. I am available also available at extension 240.
Luxor Collection is well recognized for the quality of its kitchen cabinetry in North America and distributes its products to a network of hundreds of kitchen specialists in North America. I apologize for the inconvenience and I look forward to speaking with you soon.
Kind regards,
YVES PRONOVOST
Director of operations