3D Rendering, Cabinet Installation, Cabinet Repair, Cabinet Sales, Custom Bathroom Vanities, Custom Bookcases, Custom Built-ins, Custom Cabinet Doors, Custom Cabinets, Custom Entertainment Centers, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Custom Shelving, Custom Storage, Custom Walk-in Closets, Garage Storage, Pantry Design, Sports Equipment Storage, Vanity Installation
Nashville, Wilmington, Hilton Head, Topsail Island, Brunswick County, Myrtle Beach, Bluffton
2019 Best Kitchen & Bathroom Remodels Best Kitchen Showroom, Nashville Best Customer Service, Houzz 2018 Readers Favorite, House & Home Best Bathroom Remodel 2017 St Jude's Dream Home Best Kitchen and Bath Store Best Kitchen Remodel
We apologize that this has been your experience with Markraft. Markraft is an authorized dealer for multiple lines of cabinetry and with many of these lines there is a production time as each cabinet and piece is built for a specific project. We strive to complete each job in as timely of manner as production times will allow.
Once we heard of concerns with your project one of our project managers had established a relationship with you to assist in completion. Upon establishing that relationship he felt the need for management to contact you and discuss your concerns and the status of your project. There were multiple conversations with management to address your concerns and items were resolved to get your kitchen completed. While there is still a trim piece to be installed it is in transit to then be inspected and scheduled for install and completion of your project.
While your experience was unfortunate, please know that your situation was an exception. As you can see from our other reviews we are known for our exceptional service and we care deeply about our customers. While we cannot fix the past we do have a commitment to improving the way our staff serves each customer.