Cabinet Refacing, Cabinet Refinishing, Cabinet Sales, Custom Cabinet Doors, Custom Cabinets, Custom Kitchen Cabinets
Mississauga, Toronto, Brampton, Burlington, Hamilton, Kitchener, London, Markham, Oakville, Vaughan, Waterloo, Windsor, Sudbury, Thunderbay
I'd really like to apologize for the experience that you had with our product quality and customer service. I'd also like to take this opportunity to thank you for bringing these issues to our attention. Any and all criticism is good criticism and we will be using your experience to better our practices.
To improve our customer service support, we've gone that extra step and hired Ann, who is our new Manager of Customer Relations.
We've discussed the issue of the "pixelation patch" with our supplier. It is a design element on the colour that you selected. The patch that you are referring to is meant to replicate the design and texture that you would see on a real wood surface.
As a company, we pride ourselves in offering dedicated and personalized services to each of our customers and I regret that we were unable to live up to those expectations.
The Door Maker
Mississauga, Ontario L5T 1A3