3D Rendering, Cabinet Installation, Cabinet Repair, Cabinet Sales, Custom Bathroom Vanities, Custom Bookcases, Custom Cabinet Doors, Custom Cabinets, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Pantry Design, Vanity Installation
Ashton-Sandy Spring, Bethesda, Brookeville, Chevy Chase, Chevy Chase Section Five, Chevy Chase Section Three, Chevy Chase View, Chevy Chase Village, Chillum, Cloverly, DC (Washington), Darnestown, Derwood, Dranesville, Forest Glen, Four Corners, Friendship Village, Gaithersburg, Germantown, Glen Echo, Glen Echo Heights, Glenmont, Great Falls, Herndon, Hillandale, Hyattsville, Kemp Mill, Kensington, Layhill, Laytonsville, Leisure World, Lowes Island, Martins Additions, Montgomery Village, North Bethesda, North Chevy Chase, North Kensington, North Potomac, Olney, Potomac, Reston, Rossmoor, Silver Spring, Somerset, South Kensington, Travilah, Washington, West Mclean, White Oak, Rockville
I am saddened by your untruthful review. I understand your frustration. A home renovation process is not always as simple as what are shown on TV. Like I have explained to you many time in my previous emails to you:
" It must be a misunderstanding somewhere in our communication.
I have personally visited you for your home improvement consultation, I spent about two hours my time to measured your kitchen counter-tops, exploring all the options of either just changing the counter top or do-over the entire kitchen, and gave you an estimate right at your home. You were happy with the estimate and commissioned me further designed the entire kitchen and two bathrooms. We have spent many hours of our time to design and calculate in details about your kitchen and two bathrooms renovation plan. We have sent you a full package of 3D design images explaining in details what would your new kitchen and bathroom would be. Three blueprints of your new kitchen and two bathrooms and a itemized cost of this sizable project. You have paid $150 to compensate our time of work.
We can redesign it differently, set project in a few of phases or using less expensive materials if the budget is bigger than what you were expected. The word of "SHAM" and "stole" that you used many times in your emails are overused these days but are not applied to us. As we explained to you upfront, this $150 fee will be reimbursed back to you should you choose to purchase any materials or service from us. You are welcome back to discuss that in details, but please do not use those insulting words. Hate doesn't solve any problems. A untruthful review doesn't solve any problem either."
You have my direct number and email. You are welcome to call me anytime should you want to further discuss this. As a consumer myself, I am advocate for consumer's right. It has to be fair and civil for everyone.